2,792 Senior Field Service Engineer Robotics jobs in Kenya
Senior Field Service Engineer - Robotics
Posted 22 days ago
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Job Description
Our client is seeking a highly skilled and motivated Senior Field Service Engineer specializing in Robotics to join their team. This is a fully remote position, allowing you to provide expert technical support and maintenance services for our advanced robotic systems from your home office or a chosen location. You will be responsible for the installation, troubleshooting, repair, and preventive maintenance of complex robotic equipment, ensuring optimal performance and minimal downtime for clients. Your role will involve remote diagnostics, on-site support when necessary (though the role is primarily remote-focused with travel as needed), and providing technical guidance to clients. Key responsibilities include:
- Performing remote diagnostics, troubleshooting, and repair of sophisticated robotic systems.
- Developing and implementing preventive maintenance schedules to ensure system reliability.
- Providing technical support and training to clients on the operation and maintenance of robotic equipment.
- Coordinating with engineering and product development teams to resolve complex technical issues.
- Documenting service activities, including repairs, maintenance, and client interactions.
- Utilizing remote access tools and software for system monitoring and diagnostics.
- Travel to client sites for on-site diagnostics, repairs, and installations when remote solutions are insufficient (frequency will vary but the role is structured for remote-first support).
- Maintaining an inventory of spare parts and ensuring timely reordering.
- Contributing to the continuous improvement of service processes and technical documentation.
- Adhering to all safety protocols and company standards during service activities.
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Remote Field Service Engineer - Robotics
Posted 22 days ago
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Job Description
We are looking for an experienced and innovative Remote Field Service Engineer specializing in Robotics to join our cutting-edge technology team. This is a fully remote position, allowing you to work from anywhere. You will be responsible for providing remote technical support, troubleshooting, and maintenance for our advanced robotic systems deployed at client sites across various regions. Your primary duties will involve diagnosing complex hardware and software issues through remote diagnostics tools, guiding on-site personnel through repair and maintenance procedures, and performing virtual system calibrations and updates. This role demands a deep understanding of mechanical, electrical, and software components of robotic systems, including advanced sensor technologies and control systems. You will collaborate closely with our engineering and product development teams to identify recurring issues, suggest product improvements, and contribute to knowledge base articles and technical documentation. The ability to interpret schematics, diagnostic logs, and technical manuals is critical. You must possess exceptional problem-solving skills and the capacity to remain calm and effective under pressure. This position requires excellent communication skills, both written and verbal, to clearly convey technical information to a diverse audience, including non-technical staff. A proactive approach to identifying potential failures and implementing preventive maintenance strategies is highly valued. You will also be expected to stay abreast of the latest advancements in robotics and automation technology. This role offers the unique opportunity to shape the future of robotic systems maintenance and support from the comfort of your home office. A dedicated workspace with reliable high-speed internet access is required.
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Lead Field Service Engineer - Robotics
Posted 22 days ago
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Job Description
Our client, a global leader in industrial automation and robotics, is seeking an experienced and highly motivated Lead Field Service Engineer to join their expanding remote technical support team. This role offers the unique opportunity to provide expert-level support for complex robotic systems from a remote location, minimizing travel while maximizing impact. You will be responsible for troubleshooting, diagnosing, and resolving technical issues for our clients' robotic installations, ensuring maximum uptime and operational efficiency. This includes providing remote assistance, guiding on-site technicians, developing preventative maintenance strategies, and conducting remote diagnostics. You will also contribute to the creation and refinement of technical documentation, training materials, and best practice guides for field service operations. The ideal candidate will possess a deep understanding of industrial robotics, automation systems, mechanical and electrical troubleshooting, and control systems. Experience with PLC programming, motion control, and various robotic platforms is highly desirable. A Bachelor's degree in Mechanical Engineering, Electrical Engineering, Robotics, or a related technical field, along with at least 7 years of hands-on experience in field service or technical support of industrial equipment, is required. Strong analytical and problem-solving skills, coupled with exceptional communication and interpersonal abilities, are essential for effectively interacting with clients and internal teams in a remote setting. You should be proficient in using remote diagnostic tools and have a proven ability to guide others through complex technical procedures. This is a critical role that demands both technical expertise and excellent remote collaboration skills. Our client is committed to investing in advanced technologies and supporting their customers globally, offering a dynamic and rewarding remote work environment for top talent.
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Lead Remote Field Service Engineer - Robotics
Posted 20 days ago
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Job Description
Our client is seeking a highly experienced and technically adept Lead Remote Field Service Engineer specializing in robotics and automation systems. This is a fully remote position, with primary operational focus on the **Eldoret, Uasin Gishu, KE** region, though you will be providing remote support globally. You will be responsible for the remote diagnosis, troubleshooting, and resolution of complex technical issues with advanced robotic equipment. This includes monitoring system performance, performing remote diagnostics, guiding on-site technicians through repair procedures, and developing preventative maintenance strategies. The ideal candidate will possess an extensive background in industrial robotics, automation, mechatronics, and control systems. You should be proficient in diagnosing hardware and software issues, interpreting technical schematics, and utilizing remote diagnostic tools and platforms. Strong understanding of PLC programming, industrial networks, and data acquisition systems is crucial. Excellent communication and training skills are required, as you will be remotely instructing and advising on-site personnel. A Bachelor's or Master's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field is preferred. Significant hands-on experience with leading robotic brands (e.g., FANUC, KUKA, ABB) is a must. This role demands a proactive, analytical individual who can thrive in a fast-paced, problem-solving environment. You will be expected to contribute to the continuous improvement of our remote support services and develop innovative solutions to minimize downtime. The ability to manage multiple complex issues simultaneously and prioritize effectively is essential. This is an exciting opportunity to leverage your expertise in a leading-edge field, working remotely to ensure the optimal performance of sophisticated automated systems. Your remote guidance will be critical to operational continuity for our clients. Joining our team means contributing to advancements in industrial automation and maintaining high standards of service.
Responsibilities:
Qualifications:
Responsibilities:
- Provide expert remote technical support for robotic and automation systems.
- Diagnose and troubleshoot complex hardware and software issues remotely.
- Guide on-site field technicians through repair and maintenance procedures.
- Monitor system performance and implement proactive maintenance strategies.
- Develop and refine remote diagnostic tools and protocols.
- Interpret technical documentation, schematics, and blueprints.
- Collaborate with engineering and product development teams on issue resolution and system enhancements.
- Create technical documentation and training materials for remote support.
- Manage service request queues and ensure timely resolution of critical issues.
- Contribute to the continuous improvement of field service operations.
Qualifications:
- Bachelor's or Master's degree in Engineering (Mechanical, Electrical, Mechatronics) or a related discipline.
- 7+ years of experience in field service engineering, with a focus on industrial robotics and automation.
- Proven expertise in troubleshooting and repairing complex robotic systems.
- Proficiency with various robotic platforms (e.g., FANUC, KUKA, ABB).
- Strong knowledge of control systems, PLCs, and industrial networking.
- Experience with remote diagnostic software and tools.
- Excellent problem-solving, analytical, and critical thinking skills.
- Superior communication, interpersonal, and instructional abilities for remote guidance.
- Ability to work independently and manage multiple priorities in a remote setting.
- Willingness to travel occasionally for critical on-site support or training if absolutely necessary (though primary role is remote).
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Senior Lead Field Service Engineer - Robotics
Posted 22 days ago
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Job Description
Our client is seeking a highly skilled and experienced Senior Lead Field Service Engineer specializing in industrial robotics to join their fully remote team. This crucial role involves providing expert remote technical support, troubleshooting, and maintenance for a range of robotic systems and automated machinery. You will be the go-to expert for diagnosing complex technical issues, guiding on-site technicians, and developing innovative solutions to minimize downtime and optimize performance. The ideal candidate possesses a deep understanding of robotics, automation, electrical and mechanical systems, and has a proven ability to provide exceptional remote customer support.
Responsibilities:
Qualifications:
Responsibilities:
- Provide advanced remote technical support and troubleshooting for robotic systems and automated manufacturing equipment.
- Diagnose complex hardware, software, and integration issues, offering precise solutions.
- Guide and mentor junior field service engineers and on-site technicians through complex repairs and maintenance procedures via remote channels.
- Develop and document detailed troubleshooting guides, best practices, and maintenance protocols for robotic systems.
- Analyze performance data from remote monitoring tools to identify potential issues and proactively recommend preventative maintenance.
- Conduct remote system audits and performance assessments to ensure optimal operation.
- Collaborate with engineering and product development teams to provide feedback on product design and reliability based on field experience.
- Manage spare parts inventory and recommend necessary replacements or upgrades remotely.
- Ensure high levels of customer satisfaction through timely and effective remote technical assistance.
- Stay current with advancements in robotics, automation technologies, and diagnostic tools.
- Lead remote training sessions for customers and internal teams on system operation and maintenance.
Qualifications:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics Engineering, or a related technical field.
- Minimum of 7 years of experience in field service, technical support, or maintenance of industrial robotics and automation systems.
- Extensive knowledge of robotic systems (e.g., FANUC, ABB, KUKA), PLCs, HMI, and industrial networking.
- Proven experience with remote diagnostic tools, remote access software, and video conferencing for technical support.
- Strong understanding of electrical schematics, mechanical drawings, and control systems.
- Excellent problem-solving and analytical skills, with the ability to think critically under pressure.
- Outstanding communication and interpersonal skills, with the ability to explain technical concepts clearly to both technical and non-technical audiences.
- Ability to work independently and manage time effectively in a fully remote environment.
- Experience in leading or mentoring technical teams is highly desirable.
- Familiarity with preventative maintenance strategies and predictive analytics.
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Remote Lead Field Service Engineer - Robotics
Posted 22 days ago
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Job Description
Our client is seeking an experienced and highly skilled Lead Field Service Engineer specializing in Robotics to join their pioneering remote service team. This is a fully remote position, enabling you to provide critical technical support and expertise from your home office. You will be responsible for leading and executing complex installations, maintenance, troubleshooting, and repair of advanced robotic systems used in industrial and commercial applications. This role demands exceptional technical acumen, strong leadership capabilities, and a proactive approach to ensuring optimal performance and uptime of client equipment. You will serve as the primary technical escalation point for challenging issues, guiding and mentoring junior engineers and on-site technicians through intricate diagnostic procedures. The ideal candidate will possess a deep understanding of robotic control systems, automation software, industrial networking, and electromechanical components. Your ability to diagnose problems remotely, interpret diagnostic data, and provide clear, actionable instructions is paramount. You will collaborate closely with engineering, product development, and customer success teams to share insights and drive continuous improvement. This position requires excellent communication skills, a rigorous problem-solving methodology, and the ability to remain calm and effective under pressure. We are looking for individuals who are passionate about robotics and automation, are self-motivated, and thrive in a remote-first work environment. This is an exciting opportunity to leverage your expertise in a challenging and rewarding role, contributing to the success of cutting-edge robotic solutions. You will be instrumental in ensuring seamless operations for our clients, utilizing state-of-the-art remote monitoring and diagnostic tools. Embrace the future of field service with this advanced remote engineering opportunity.
Responsibilities:
Responsibilities:
- Lead and perform remote troubleshooting, diagnosis, and repair of complex robotic systems.
- Provide expert technical guidance and mentorship to field service engineers and clients.
- Develop and implement preventative maintenance strategies for robotic equipment.
- Analyze system performance data to identify potential issues and optimize operations.
- Oversee remote installations and configurations of new robotic systems.
- Document technical procedures, service reports, and knowledge base articles.
- Collaborate with engineering teams to resolve complex hardware and software issues.
- Manage service requests and ensure timely resolution to minimize client downtime.
- Stay abreast of advancements in robotics, automation, and remote service technologies.
- Ensure adherence to safety protocols and quality standards in all service activities.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related field.
- Extensive experience in field service engineering with a focus on robotics and automation.
- Proven leadership experience in technical support or team management.
- In-depth knowledge of robotic control systems, PLC programming, and industrial networks.
- Proficiency with diagnostic tools, simulation software, and remote access technologies.
- Excellent problem-solving, analytical, and critical thinking skills.
- Strong verbal and written communication skills for effective remote collaboration.
- Ability to work independently and manage complex technical challenges from a remote location.
- Willingness to travel occasionally if required for critical on-site support (though role is primarily remote).
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Senior Remote Field Service Engineer (Robotics)
Posted 7 days ago
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Job Description
Our client, a global leader in advanced robotics and automation solutions, is seeking a highly skilled Senior Remote Field Service Engineer to provide expert technical support and maintenance for complex robotic systems. While this role is primarily remote, it will involve occasional on-site travel for critical installations or complex troubleshooting. You will be responsible for diagnosing and resolving hardware and software issues, performing preventative maintenance, and ensuring optimal performance of robotic equipment deployed at client sites. Your expertise in robotics, mechatronics, and industrial automation will be crucial. You will leverage remote diagnostic tools, video conferencing, and detailed documentation to guide on-site personnel and perform remote interventions.
Responsibilities:
Responsibilities:
- Provide remote technical support, troubleshooting, and diagnostics for advanced robotic systems.
- Analyze system performance data and identify potential issues before they cause downtime.
- Guide on-site technicians or client personnel through complex repair and maintenance procedures.
- Perform remote configuration, calibration, and software updates for robotic systems.
- Develop and maintain comprehensive technical documentation, including service manuals and troubleshooting guides.
- Conduct root cause analysis for recurring technical problems and implement corrective actions.
- Collaborate with engineering and product development teams to provide feedback on system design and reliability.
- Manage spare parts inventory and recommend necessary replacements.
- Train clients and internal staff on the operation and maintenance of robotic systems.
- Respond to critical service requests and ensure timely resolution of issues to minimize client disruption.
- Occasional on-site travel may be required for complex installations or critical repairs.
- Bachelor's degree in Robotics Engineering, Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field.
- Minimum of 6 years of experience in field service or technical support for industrial robotics or automation systems.
- Proven expertise in diagnosing and repairing mechanical, electrical, and software issues in complex robotic systems.
- Proficiency with common robotics programming languages and diagnostic tools.
- Experience with remote monitoring and diagnostic technologies.
- Strong understanding of industrial automation principles and control systems.
- Excellent analytical, problem-solving, and critical-thinking skills.
- Exceptional communication, interpersonal, and customer service skills, with the ability to clearly explain technical issues to diverse audiences.
- Ability to work independently and manage priorities effectively in a remote setting.
- Willingness to travel occasionally for on-site support (estimated 10-20%).
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Remote Senior Field Service Engineer - Robotics
Posted 18 days ago
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Job Description
Our client is seeking a highly skilled and motivated Senior Field Service Engineer specializing in Robotics to join our global support team. This is a fully remote position, requiring extensive travel to client sites across various regions when necessary, but with a significant focus on remote diagnostics, troubleshooting, and support. You will be responsible for providing expert technical assistance for the installation, maintenance, repair, and upgrading of advanced robotic systems and automation equipment. Your role involves remotely diagnosing complex mechanical, electrical, and software issues, guiding on-site technicians through troubleshooting procedures, and developing effective solutions to minimize downtime. You will also contribute to creating and updating technical documentation, training materials, and best practice guides for remote support. The ideal candidate possesses a strong background in industrial robotics, automation, mechatronics, or a related field, with at least 5-7 years of experience in field service or technical support roles. Expertise in PLC programming, HMI configuration, and proficiency with diagnostic tools are essential. Excellent problem-solving skills, a keen analytical mind, and the ability to communicate complex technical information clearly and concisely, both verbally and in writing, are critical for success in this remote-first role. You must be adept at working independently, managing your schedule, and collaborating effectively with remote engineering teams and clients worldwide. This is an exciting opportunity to work with cutting-edge technology and contribute to the operational efficiency of our clients across diverse industries. A willingness to travel occasionally for critical on-site interventions is required. We are looking for a proactive, detail-oriented professional who is passionate about robotics and committed to delivering exceptional service remotely.
Key Responsibilities:
Key Responsibilities:
- Provide remote diagnostics and troubleshooting for robotic systems.
- Guide on-site personnel through complex repair and maintenance procedures.
- Develop and implement solutions to minimize system downtime.
- Contribute to the creation of technical documentation and training materials.
- Perform remote software updates and configuration management.
- Analyze system performance data and recommend improvements.
- Collaborate with internal engineering teams to resolve escalated issues.
- Ensure customer satisfaction through prompt and effective technical support.
- Identify and report recurring technical problems to engineering.
- Occasional travel for critical on-site interventions and installations.
- Degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
- 5-7 years of experience in field service engineering for robotics or automation.
- Strong knowledge of industrial robots, PLCs, and HMIs.
- Proficiency with diagnostic software and tools.
- Excellent troubleshooting and problem-solving skills.
- Strong verbal and written communication skills for remote interaction.
- Ability to work independently and manage time effectively.
- Willingness and ability to travel as required.
- Understanding of networking protocols for industrial systems.
- Experience in customer support and relationship management.
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Senior Field Service Engineer - Robotics (Remote)
Posted 22 days ago
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Job Description
Our client is a global leader in advanced automation and robotics solutions, and they are looking for a highly skilled and experienced Senior Field Service Engineer to join their fully remote technical support team. This role is crucial for providing expert on-site and remote technical assistance for complex robotic systems used in industrial manufacturing and logistics. You will be responsible for diagnosing, troubleshooting, and repairing sophisticated electromechanical systems, ensuring minimal downtime for our valued clients. While the role is remote-first, it requires significant travel to client sites for hands-on interventions.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Provide expert technical support for robotic systems, including installation, maintenance, and repair.
- Diagnose and troubleshoot hardware, software, and network issues related to robotic systems.
- Perform scheduled preventative maintenance to ensure optimal system performance and longevity.
- Conduct root cause analysis for recurring technical problems and implement permanent solutions.
- Develop and deliver technical training to client personnel on system operation and maintenance.
- Create and maintain detailed service reports, documenting all interventions and resolutions.
- Collaborate with engineering and R&D teams to provide feedback on product performance and identify areas for improvement.
- Respond to emergency service calls and resolve issues efficiently to minimize client operational disruption.
- Manage spare parts inventory and ensure timely ordering and replenishment.
- Adhere to all safety protocols and environmental regulations during on-site service calls.
- Contribute to the development of technical documentation, troubleshooting guides, and best practices.
- Travel extensively to client locations (up to 75%) to perform on-site support as needed.
Required Qualifications:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related technical field.
- Minimum of 6 years of experience in field service, technical support, or maintenance of complex automated systems, preferably robotics.
- Strong understanding of electromechanical systems, PLCs, industrial networks, and control systems.
- Proficiency in reading and interpreting technical drawings, schematics, and manuals.
- Excellent problem-solving, diagnostic, and analytical skills.
- Demonstrated ability to work independently and manage time effectively in a demanding field environment.
- Strong communication and interpersonal skills, with the ability to interact professionally with clients at all levels.
- Willingness and ability to travel frequently (up to 75%) domestically and internationally as required.
- Experience with specific robotic platforms or industrial automation software is a significant advantage.
- Proficiency in using diagnostic tools and equipment.
- A proactive approach to identifying and resolving potential issues.
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Senior Field Service Engineer (Robotics & Automation)
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a highly proficient Senior Field Service Engineer specializing in Robotics and Automation to join their dedicated remote support team. This role is crucial for providing expert on-site technical support, installation, commissioning, and maintenance of sophisticated robotic systems and automated manufacturing equipment. While the core duties involve on-site interventions, this role is managed and coordinated remotely, requiring excellent communication and problem-solving skills from a distance. You will be the technical frontline, ensuring minimal downtime and optimal performance for our client's advanced industrial clients.
Responsibilities:
Responsibilities:
- Perform on-site installation, configuration, and commissioning of robotic systems, PLCs, and industrial automation equipment.
- Diagnose and resolve complex technical issues with mechanical, electrical, and software components of automated systems.
- Conduct routine maintenance, preventative servicing, and system upgrades to ensure peak operational efficiency.
- Provide comprehensive technical training and support to client personnel on system operation and maintenance.
- Document all service activities, including troubleshooting steps, resolutions, and recommended actions.
- Liaise with engineering and development teams to provide feedback on product performance and identify areas for improvement.
- Manage service schedules and prioritize tasks to meet client Service Level Agreements (SLAs).
- Utilize remote diagnostic tools and software to assist in troubleshooting and issue resolution.
- Ensure compliance with all safety regulations and company policies during on-site operations.
- Maintain detailed records of spare parts inventory and manage stock levels.
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related technical field.
- A minimum of 6 years of hands-on experience in field service, installation, and maintenance of industrial robotics and automation systems.
- Strong understanding of PLC programming (e.g., Siemens, Allen-Bradley), HMI development, and industrial networks (e.g., Ethernet/IP, Profinet).
- Proficiency in diagnosing and repairing mechanical, electrical, and electronic faults.
- Experience with robotic systems from major manufacturers (e.g., FANUC, KUKA, ABB).
- Excellent problem-solving, analytical, and critical thinking skills.
- Strong interpersonal and customer service skills, with the ability to communicate technical information effectively.
- Ability to work independently and manage time effectively while on assignment.
- Willingness to travel extensively to client sites as required.
- Familiarity with CAD software and technical documentation interpretation is a plus.
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