5 Remote Field Service Engineer Robotics jobs in whatjobs
Remote Field Service Engineer - Robotics
Posted 21 days ago
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Job Description
We are looking for an experienced and innovative Remote Field Service Engineer specializing in Robotics to join our cutting-edge technology team. This is a fully remote position, allowing you to work from anywhere. You will be responsible for providing remote technical support, troubleshooting, and maintenance for our advanced robotic systems deployed at client sites across various regions. Your primary duties will involve diagnosing complex hardware and software issues through remote diagnostics tools, guiding on-site personnel through repair and maintenance procedures, and performing virtual system calibrations and updates. This role demands a deep understanding of mechanical, electrical, and software components of robotic systems, including advanced sensor technologies and control systems. You will collaborate closely with our engineering and product development teams to identify recurring issues, suggest product improvements, and contribute to knowledge base articles and technical documentation. The ability to interpret schematics, diagnostic logs, and technical manuals is critical. You must possess exceptional problem-solving skills and the capacity to remain calm and effective under pressure. This position requires excellent communication skills, both written and verbal, to clearly convey technical information to a diverse audience, including non-technical staff. A proactive approach to identifying potential failures and implementing preventive maintenance strategies is highly valued. You will also be expected to stay abreast of the latest advancements in robotics and automation technology. This role offers the unique opportunity to shape the future of robotic systems maintenance and support from the comfort of your home office. A dedicated workspace with reliable high-speed internet access is required.
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Remote Field Service Engineer - Robotics
Posted 7 days ago
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Job Description
Our client is a global leader in industrial automation and is looking for a highly skilled and motivated Remote Field Service Engineer specializing in robotics. In this role, you will provide expert technical support and troubleshooting for our advanced robotic systems deployed at client sites, all managed remotely. Your primary responsibility will be diagnosing complex mechanical, electrical, and software issues using remote access tools, diagnostic software, and detailed system logs. You will guide on-site personnel through repair, maintenance, and calibration procedures, ensuring minimal downtime and optimal performance of the robotic equipment. This position demands exceptional problem-solving abilities and a deep understanding of industrial robotics, including PLC programming, servo motors, and sensor integration. You will develop and maintain comprehensive technical documentation, including troubleshooting guides, repair manuals, and preventative maintenance schedules. Furthermore, you will collaborate closely with the engineering and product development teams to identify recurring issues and suggest product improvements. A strong aptitude for interpreting technical drawings, schematics, and wiring diagrams is essential. This remote role requires excellent communication skills, as you will be interacting with clients and internal teams via video conferencing, phone, and email. You must be self-disciplined, able to manage your time effectively, and work autonomously to meet service level agreements. The ideal candidate will have a proven track record in industrial automation support and a passion for cutting-edge technology. While this is a remote position, occasional travel to client sites may be required for complex installations or critical repairs, though this will be kept to a minimum. Your expertise will be vital in maintaining the operational integrity of our clients' manufacturing processes.
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Remote Field Service Engineer (Robotics)
Posted 17 days ago
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Job Description
Our client, a global leader in industrial automation and robotics, is seeking a highly skilled Field Service Engineer specializing in robotics to join their expanding remote support team. While this role is conceptually tied to the Kisumu, Kisumu, KE region, it is a fully remote position. You will provide remote diagnostic, troubleshooting, and repair services for complex robotic systems and automated machinery used by our clients. The ideal candidate will possess a deep understanding of electrical, mechanical, and software aspects of industrial robotics, combined with exceptional problem-solving abilities and customer service skills. You will leverage advanced remote diagnostic tools, video conferencing, and augmented reality to guide on-site technicians or client personnel through repairs and maintenance procedures. This role requires the ability to interpret technical drawings, schematics, and diagnostic data. We are looking for an independent, self-motivated individual who can effectively manage their time, prioritize tasks, and communicate technical information clearly to a diverse audience. A strong aptitude for learning new technologies and adapting to different robotic platforms is essential. This is an exciting opportunity to be at the forefront of remote industrial support, contributing to minimizing downtime and maximizing the operational efficiency of our clients' automated systems. You will be an integral part of our client's commitment to providing world-class support, ensuring our robotics solutions operate at peak performance. Key responsibilities include:
- Providing remote technical support, diagnostics, and troubleshooting for robotic systems.
- Guiding on-site personnel through complex repair and maintenance procedures via remote tools.
- Analyzing system performance data and identifying potential issues proactively.
- Interpreting technical manuals, schematics, and diagnostic reports.
- Collaborating with engineering and product development teams to resolve complex technical challenges.
- Documenting troubleshooting steps, resolutions, and customer interactions accurately.
- Conducting remote training sessions for client maintenance staff.
- Developing and updating technical documentation and knowledge base articles.
- Ensuring high levels of customer satisfaction through timely and effective support.
- Staying updated on the latest advancements in robotics and automation technology.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
- Minimum of 5 years of experience in robotics, automation, or industrial control systems.
- Proven experience with remote troubleshooting and support.
- Strong knowledge of electrical, mechanical, and software components of robotic systems.
- Proficiency in interpreting technical diagrams and diagnostic software.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work independently and manage time effectively in a remote setting.
- Experience with remote assistance technologies (AR, video conferencing) is a plus.
- Willingness to travel occasionally for critical on-site interventions if required (though role is primarily remote).
This advertiser has chosen not to accept applicants from your region.
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Remote Field Service Engineer - Robotics
Posted 7 days ago
Job Viewed
Job Description
Our client is searching for a highly skilled and self-motivated Field Service Engineer specializing in robotics for a fully remote position. In this role, you will provide expert technical support, troubleshooting, and maintenance for advanced robotic systems used in various industrial applications. While the role is remote, it involves managing service requests and coordinating on-site interventions through a network of local technicians or direct remote diagnostics. You will be instrumental in ensuring the optimal performance and longevity of our client's robotic solutions, diagnosing complex issues, and implementing effective resolutions.
Your responsibilities will include:
Your responsibilities will include:
- Performing remote diagnostics and troubleshooting of robotic systems, including hardware and software components.
- Developing and implementing preventive maintenance schedules.
- Providing technical support and guidance to end-users and on-site technicians.
- Analyzing system performance data to identify potential issues and areas for improvement.
- Authoring technical documentation, including service manuals and troubleshooting guides.
- Collaborating with the engineering team to provide feedback on product design and performance.
- Managing spare parts inventory and coordinating service visits.
- Ensuring compliance with safety regulations and operational standards.
- Staying updated on the latest advancements in robotics and automation technology.
- Responding to urgent service requests and minimizing system downtime.
This advertiser has chosen not to accept applicants from your region.
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Remote Field Service Engineer - Robotics
Posted 4 days ago
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Job Description
Our client, a global innovator in industrial automation and robotics, is seeking a highly skilled Remote Field Service Engineer specializing in robotics. This is a 100% remote position, empowering you to provide critical support and troubleshooting services to clients without the need for on-site presence in **Thika, Kiambu, KE**. You will leverage advanced diagnostic tools, remote access technologies, and your deep technical expertise to ensure the optimal performance and uptime of our robotic systems. This role requires exceptional problem-solving abilities, a proactive approach to maintenance, and a strong understanding of complex electro-mechanical systems.
Responsibilities:
Qualifications:
Responsibilities:
- Provide remote technical support for installation, configuration, troubleshooting, and maintenance of robotic systems.
- Diagnose and resolve complex hardware and software issues using remote diagnostic tools and protocols.
- Guide clients through troubleshooting procedures and repairs via video conferencing and remote access.
- Develop and maintain detailed technical documentation, including service manuals, troubleshooting guides, and best practices.
- Collaborate with engineering and product development teams to identify and resolve systemic issues.
- Monitor system performance remotely and implement preventative maintenance strategies.
- Train client personnel on the operation and basic maintenance of robotic equipment.
- Analyze performance data to identify trends and areas for improvement.
- Respond to critical service requests in a timely manner to minimize client downtime.
- Contribute to the continuous improvement of remote service delivery processes and tools.
Qualifications:
- Proven experience as a Field Service Engineer, Robotics Engineer, or in a similar technical support role with a focus on automation and robotics.
- Strong understanding of robotic kinematics, control systems, and industrial automation principles.
- Proficiency with diagnostic software and remote access technologies (e.g., VPNs, VNC, TeamViewer).
- Experience with PLC programming and industrial communication protocols is highly advantageous.
- Excellent analytical and problem-solving skills, with the ability to think critically under pressure.
- Exceptional communication and interpersonal skills, with the ability to effectively guide and instruct clients remotely.
- Ability to work independently and manage multiple priorities in a fast-paced, remote environment.
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related technical field.
- Experience with major robotics platforms (e.g., FANUC, KUKA, ABB) is a significant plus.
- Willingness to undergo continuous training on new robotic technologies.
This advertiser has chosen not to accept applicants from your region.
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