10 Senior Field Service Engineer Robotics jobs in whatjobs
Senior Field Service Engineer - Robotics
Posted 19 days ago
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Job Description
Our client, a leader in industrial automation solutions, is searching for a highly skilled Senior Field Service Engineer specializing in robotics to join our remote support team. This role is crucial for providing expert technical assistance, troubleshooting, and maintenance for our advanced robotic systems deployed at client sites. While this is a remote role, you will be responsible for providing virtual support and, when necessary, guiding on-site technicians through complex diagnostic and repair procedures. Your expertise will be vital in ensuring minimal downtime and optimal performance of our robotic installations across various manufacturing environments. Responsibilities include diagnosing hardware and software issues, developing effective repair strategies, and documenting all service activities comprehensively. You will be a primary point of contact for escalated technical issues, requiring exceptional problem-solving skills and the ability to work under pressure. A deep understanding of industrial robotics, PLCs, motion control systems, and related automation technologies is essential. You will also contribute to the development of remote diagnostic tools and knowledge bases to enhance support efficiency. Strong communication skills are paramount, as you will interface with clients, internal engineering teams, and field technicians. The ideal candidate is self-disciplined, possesses excellent organizational abilities, and can effectively manage their workload in a remote setting. This is a fully remote position, offering significant flexibility, though candidates located in or near **Machakos, Machakos, KE** are preferred due to potential travel requirements for on-site interventions. We are looking for a proactive individual passionate about industrial automation and committed to delivering world-class technical support. Your expertise will be key to maintaining the operational integrity of our clients' automated processes, ensuring their continued success.
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Senior Field Service Engineer - Robotics
Posted 12 days ago
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Job Description
Our client, a global leader in industrial automation and robotics, is seeking a highly skilled Senior Field Service Engineer to join their remote support team. This fully remote position is critical for providing expert technical assistance and on-site support for our advanced robotic systems deployed at client facilities. While the role is remote, you must be willing and able to travel extensively to customer sites across various regions as needed. You will be responsible for troubleshooting, repairing, maintaining, and upgrading complex robotic equipment, ensuring maximum uptime and customer satisfaction. The ideal candidate will possess a strong mechanical and electrical aptitude, exceptional problem-solving skills, and a customer-centric approach.
Key responsibilities include:
The successful candidate will have a Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field, with a minimum of 5 years of experience in field service or technical support of industrial automation systems, particularly robotics. Strong troubleshooting skills across mechanical, electrical, and PLC systems are essential. Experience with industrial communication protocols and diagnostic software is required. Excellent problem-solving abilities, attention to detail, and the capacity to work independently under pressure are mandatory. The ability to travel frequently (up to 70%) and work effectively in a remote team environment is critical. A customer-first attitude and strong communication skills are highly valued. This is a challenging and rewarding opportunity to be at the forefront of industrial automation support.
Key responsibilities include:
- Diagnosing and resolving complex technical issues with robotic systems, including mechanical, electrical, and software components.
- Performing scheduled preventative maintenance and routine inspections to ensure optimal system performance.
- Executing system upgrades and modifications to enhance functionality and efficiency.
- Providing hands-on technical support and training to customer on-site personnel.
- Responding promptly to emergency service calls and minimizing equipment downtime.
- Writing detailed service reports, documenting all repair activities, findings, and recommendations.
- Collaborating with engineering and product development teams to provide feedback on product performance and areas for improvement.
- Managing spare parts inventory and ensuring necessary components are available for repairs.
- Adhering to all safety protocols and company procedures during on-site interventions.
- Developing and maintaining strong customer relationships.
The successful candidate will have a Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field, with a minimum of 5 years of experience in field service or technical support of industrial automation systems, particularly robotics. Strong troubleshooting skills across mechanical, electrical, and PLC systems are essential. Experience with industrial communication protocols and diagnostic software is required. Excellent problem-solving abilities, attention to detail, and the capacity to work independently under pressure are mandatory. The ability to travel frequently (up to 70%) and work effectively in a remote team environment is critical. A customer-first attitude and strong communication skills are highly valued. This is a challenging and rewarding opportunity to be at the forefront of industrial automation support.
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Senior Field Service Engineer - Robotics
Posted 12 days ago
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Job Description
Our client, a leading global provider of advanced robotic systems and automation solutions, is seeking a highly skilled and experienced Senior Field Service Engineer specializing in robotics for a fully remote position. This is an exceptional opportunity to provide expert technical support and remote diagnostics for complex robotic installations from your home office, ensuring optimal performance and minimal downtime for our clients worldwide. You will be responsible for providing remote troubleshooting, technical assistance, and guidance to customers experiencing issues with their robotic systems. This includes performing in-depth remote diagnostics, analyzing system logs, and developing solutions to resolve hardware and software malfunctions. The Senior Field Service Engineer will also be involved in developing remote support documentation, creating training materials, and potentially conducting remote training sessions for customer engineers. Strong expertise in robotics, automation, PLC programming, and industrial networking is essential. You will need to possess excellent problem-solving skills, a systematic approach to diagnostics, and the ability to communicate complex technical information clearly and effectively to a diverse clientele. Experience with various robotic platforms and control systems is highly desirable. The ability to work independently, manage your time effectively, and thrive in a high-pressure, remote support environment is paramount. Our client is committed to providing its remote professionals with the necessary tools, resources, and collaborative platforms to ensure outstanding customer service and technical excellence. If you are a seasoned robotics engineer with a passion for problem-solving and seeking a challenging and rewarding remote career opportunity, we encourage you to apply.
Key Responsibilities:
Key Responsibilities:
- Provide remote technical support and troubleshooting for robotic systems.
- Perform remote diagnostics to identify and resolve hardware and software issues.
- Analyze system performance data and error logs.
- Develop and maintain technical documentation and support guides.
- Collaborate with R&D and product development teams on issue resolution.
- Offer remote guidance and training to customer technical staff.
- Ensure customer satisfaction through efficient and effective remote support.
- Contribute to the continuous improvement of remote service processes.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related field.
- Minimum of 5 years of experience in field service engineering, with a strong focus on robotics and automation.
- Proven expertise in troubleshooting complex robotic systems and industrial automation equipment.
- Proficiency in PLC programming, industrial networking, and control systems.
- Excellent analytical, problem-solving, and diagnostic skills.
- Strong written and verbal communication skills, with the ability to explain technical concepts clearly.
- Ability to work independently and manage time effectively in a remote setting.
- Experience with different robotic platforms and software is a strong asset.
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Senior Field Service Engineer - Robotics
Posted 10 days ago
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Job Description
Our client, a global leader in industrial automation and robotics, is seeking an exceptional Senior Field Service Engineer specializing in complex robotic systems. This is a critical fully remote role, focused on providing remote diagnostic, troubleshooting, and technical support to our diverse client base. You will leverage advanced remote access tools and your deep technical expertise to resolve intricate hardware and software issues, ensuring maximum uptime and performance of sophisticated robotic installations. Responsibilities include performing remote diagnostics, developing detailed repair strategies, guiding on-site technicians through complex procedures, and documenting all service activities and resolutions. The ideal candidate will have a comprehensive understanding of industrial robotics, including mechanical, electrical, and software components, as well as experience with PLC programming, motion control, and human-machine interfaces (HMIs). You will be expected to develop and deliver remote training programs for customer staff and internal service teams, as well as contribute to the knowledge base with best practices and innovative solutions. This role requires outstanding problem-solving skills, excellent communication abilities, and the capacity to work autonomously and effectively in a virtual environment. A proven track record in field service engineering, with a focus on robotics or complex automation systems, is essential. If you are adept at remote troubleshooting, possess a passion for cutting-edge technology, and thrive on solving challenging technical problems, this fully remote opportunity is an ideal fit. The conceptual job location is Embu, Embu, KE , but the role is strictly remote.
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Senior Field Service Engineer - Robotics
Posted 21 days ago
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Job Description
Our client is seeking a highly skilled and motivated Senior Field Service Engineer specializing in Robotics to join their team. This is a fully remote position, allowing you to provide expert technical support and maintenance services for our advanced robotic systems from your home office or a chosen location. You will be responsible for the installation, troubleshooting, repair, and preventive maintenance of complex robotic equipment, ensuring optimal performance and minimal downtime for clients. Your role will involve remote diagnostics, on-site support when necessary (though the role is primarily remote-focused with travel as needed), and providing technical guidance to clients. Key responsibilities include:
- Performing remote diagnostics, troubleshooting, and repair of sophisticated robotic systems.
- Developing and implementing preventive maintenance schedules to ensure system reliability.
- Providing technical support and training to clients on the operation and maintenance of robotic equipment.
- Coordinating with engineering and product development teams to resolve complex technical issues.
- Documenting service activities, including repairs, maintenance, and client interactions.
- Utilizing remote access tools and software for system monitoring and diagnostics.
- Travel to client sites for on-site diagnostics, repairs, and installations when remote solutions are insufficient (frequency will vary but the role is structured for remote-first support).
- Maintaining an inventory of spare parts and ensuring timely reordering.
- Contributing to the continuous improvement of service processes and technical documentation.
- Adhering to all safety protocols and company standards during service activities.
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Senior Field Service Engineer - Robotics
Posted 15 days ago
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Job Description
Our client, a global leader in advanced industrial automation and robotics, is seeking a highly skilled Senior Field Service Engineer to join their dynamic team. This role involves providing on-site technical support, troubleshooting, and maintenance for sophisticated robotic systems deployed at client facilities. You will be responsible for diagnosing complex mechanical, electrical, and software issues, performing preventative maintenance, and executing repairs to ensure optimal system performance and minimize downtime. This is a hands-on role requiring extensive travel to client sites within the region. The ideal candidate will possess a strong background in industrial automation, robotics, and servo systems, coupled with excellent diagnostic and problem-solving skills.
Responsibilities include conducting on-site system diagnostics, executing repairs and upgrades, performing scheduled maintenance, and providing technical training to client personnel. You will also be involved in commissioning new robotic installations and ensuring they meet performance specifications. Strong communication skills are essential for effectively interacting with clients, understanding their needs, and providing clear technical explanations. This role requires the ability to work independently, manage time effectively, and prioritize tasks in a demanding environment. A proactive approach to identifying potential issues and implementing solutions is highly valued. The successful candidate will be part of a team dedicated to delivering exceptional service and support to our client's valued customers.
Requirements:
Responsibilities include conducting on-site system diagnostics, executing repairs and upgrades, performing scheduled maintenance, and providing technical training to client personnel. You will also be involved in commissioning new robotic installations and ensuring they meet performance specifications. Strong communication skills are essential for effectively interacting with clients, understanding their needs, and providing clear technical explanations. This role requires the ability to work independently, manage time effectively, and prioritize tasks in a demanding environment. A proactive approach to identifying potential issues and implementing solutions is highly valued. The successful candidate will be part of a team dedicated to delivering exceptional service and support to our client's valued customers.
Requirements:
- Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
- Minimum of 5 years of experience in field service engineering, specifically with industrial robots and automation systems.
- Proven experience with major robot brands (e.g., KUKA, FANUC, ABB, Yaskawa).
- Strong understanding of PLC programming, HMI, and industrial networking.
- Proficiency in reading and interpreting complex schematics and technical manuals.
- Excellent troubleshooting and diagnostic abilities for mechanical and electrical systems.
- Ability to travel frequently and work flexible hours as required by client needs.
- Strong customer service orientation and interpersonal skills.
- Valid driver's license and clean driving record.
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Senior Field Service Engineer - Robotics
Posted 7 days ago
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Job Description
Our client, a global leader in automated manufacturing solutions, is seeking a highly skilled Senior Field Service Engineer specializing in Robotics to join their fully remote support team. This role is crucial for providing remote diagnostics, troubleshooting, and technical support for complex robotic systems installed at client sites worldwide. While the role is predominantly remote, occasional on-site travel may be required for critical installations or complex repairs. You will leverage advanced diagnostic tools and remote access technologies to resolve technical issues, ensuring minimal downtime for our clients' operations. Responsibilities include providing expert technical assistance via phone, email, and video conferencing, creating detailed technical documentation and knowledge base articles, and collaborating with R&D and engineering teams to identify and implement product improvements. The ideal candidate will have a strong background in mechanical, electrical, or robotics engineering, with hands-on experience in troubleshooting and repairing industrial robots. Proficiency in PLC programming, CAD software, and network diagnostics is highly advantageous. You should possess exceptional problem-solving skills, a meticulous attention to detail, and the ability to work independently in a fast-paced, remote environment. Excellent communication and customer service skills are essential for effective remote interaction with clients. A Bachelor's degree in a relevant engineering discipline is required, along with a minimum of 6 years of experience in field service engineering, preferably with a focus on robotics and automation. If you are passionate about cutting-edge technology and thrive on solving complex technical challenges remotely, this is an exciting opportunity. This position supports clients across Kenya, with primary operations historically linked to Eldoret, Uasin Gishu, KE , but the role itself is fully remote.
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Senior Field Service Engineer - Robotics
Posted 5 days ago
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Job Description
Our client, a leading innovator in industrial automation and robotics, is looking for a highly skilled Senior Field Service Engineer specializing in robotic systems. This is a fully remote position, offering the flexibility to manage your work from anywhere while providing critical on-site support and technical expertise to our clients' facilities. You will be the primary point of contact for complex troubleshooting, installation, maintenance, and repair of advanced robotic equipment and integrated systems. Your role will involve diagnosing intricate technical issues, implementing effective solutions, and ensuring the optimal performance and uptime of critical machinery. You will also be responsible for conducting preventative maintenance, performing system upgrades, and providing technical guidance and training to client personnel. This role demands a deep understanding of mechanical, electrical, and software components of robotic systems, including PLCs, HMI, and industrial networks.
You will play a crucial role in customer satisfaction by delivering exceptional technical support and fostering strong client relationships. This includes responding promptly to service requests, documenting all service activities accurately, and identifying opportunities for service enhancements and new business. The ideal candidate will have a proven track record of successfully resolving complex technical challenges in dynamic industrial environments. Experience with specific robotic brands and programming languages is highly advantageous. As part of our remote team, you will leverage advanced communication tools to collaborate with our engineering and support departments, ensuring seamless knowledge transfer and problem resolution. Your ability to work autonomously, manage your schedule effectively, and travel as needed to client sites across various regions will be paramount. This is an exceptional opportunity to join a forward-thinking company at the forefront of technological advancement, contributing to the efficiency and success of numerous industries through expert remote technical support and field service. We are seeking an individual with a proactive approach to problem-solving and a commitment to maintaining the highest standards of service.
Qualifications:
You will play a crucial role in customer satisfaction by delivering exceptional technical support and fostering strong client relationships. This includes responding promptly to service requests, documenting all service activities accurately, and identifying opportunities for service enhancements and new business. The ideal candidate will have a proven track record of successfully resolving complex technical challenges in dynamic industrial environments. Experience with specific robotic brands and programming languages is highly advantageous. As part of our remote team, you will leverage advanced communication tools to collaborate with our engineering and support departments, ensuring seamless knowledge transfer and problem resolution. Your ability to work autonomously, manage your schedule effectively, and travel as needed to client sites across various regions will be paramount. This is an exceptional opportunity to join a forward-thinking company at the forefront of technological advancement, contributing to the efficiency and success of numerous industries through expert remote technical support and field service. We are seeking an individual with a proactive approach to problem-solving and a commitment to maintaining the highest standards of service.
Qualifications:
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field.
- Minimum of 5 years of hands-on experience in field service, maintenance, and repair of industrial automation systems and robotics.
- Strong knowledge of electrical and mechanical troubleshooting, PLC programming (e.g., Siemens, Rockwell), robotics control systems, and diagnostic software.
- Experience with various industrial communication protocols (e.g., Profibus, Ethernet/IP).
- Ability to read and interpret complex schematics, blueprints, and technical manuals.
- Excellent problem-solving, analytical, and critical thinking skills.
- Exceptional communication, interpersonal, and customer service skills.
- Proven ability to work independently, manage time effectively, and travel occasionally.
- Must possess a valid driver's license and a clean driving record.
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7
Senior Field Service Engineer - Robotics
Posted 6 days ago
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Job Description
Our client is seeking a highly experienced and technically proficient Senior Field Service Engineer specializing in industrial robotics. This role is a critical component of our remote-first operations, ensuring our clients' automated systems run optimally. You will be responsible for providing remote diagnostics, troubleshooting, and technical support for a wide range of robotic systems. The ideal candidate possesses a strong mechanical and electrical engineering background, with extensive hands-on experience in robot installation, maintenance, and repair. You will leverage advanced remote monitoring tools and diagnostic software to identify and resolve issues proactively. This position requires the ability to guide on-site personnel through complex repair procedures and calibration processes, often via video calls and detailed documentation. Key responsibilities include developing preventative maintenance plans, conducting remote system upgrades, and contributing to the continuous improvement of our robotic offerings. You will act as a primary technical point of contact for clients, ensuring their operational continuity. A deep understanding of PLC programming, HMI interfaces, and industrial networking protocols is essential. This role, based out of **Thika, Kiambu, KE**, will require you to be adept at managing your remote work environment effectively. We are looking for an analytical problem-solver with a commitment to delivering exceptional service and maintaining high standards of technical expertise.
Responsibilities:
Qualifications:
Responsibilities:
- Provide remote technical support and troubleshooting for industrial robotic systems.
- Diagnose mechanical, electrical, and software issues using advanced remote tools.
- Guide on-site client technicians through repair, maintenance, and calibration procedures.
- Develop and implement remote preventative maintenance programs.
- Perform remote software updates and system configurations.
- Document technical issues, resolutions, and best practices.
- Collaborate with engineering teams to identify product improvements.
- Contribute to training materials for remote technical support.
- Ensure client operational uptime and satisfaction.
- Manage service requests and maintain accurate service logs.
Qualifications:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field.
- Minimum of 7 years of experience in field service or maintenance of industrial robots.
- Extensive knowledge of robotic systems from major manufacturers (e.g., KUKA, ABB, Fanuc).
- Proficiency in diagnosing and repairing mechanical and electrical components.
- Experience with PLC programming (e.g., Siemens, Rockwell) and HMI systems.
- Familiarity with industrial networking protocols (e.g., Ethernet/IP, Profinet).
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills for remote client interaction.
- Ability to read and interpret technical manuals and schematics.
- Experience with remote diagnostic tools and software.
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Senior Field Service Engineer - Robotics
Posted 1 day ago
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Job Description
Our client is looking for a highly skilled and experienced Senior Field Service Engineer specializing in robotics systems. This is a fully remote position, with the understanding that significant travel to client sites will be required. You will be responsible for providing expert technical support, installation, maintenance, and repair of advanced robotic systems for industrial clients. This includes troubleshooting complex mechanical, electrical, and software issues, performing preventive maintenance, and ensuring optimal system performance. You will conduct on-site diagnostic assessments and implement effective solutions to minimize downtime and maximize customer satisfaction. Developing and delivering technical training to clients and junior field engineers will be a crucial aspect of this role. You will also be responsible for maintaining accurate service records, documenting technical issues and resolutions, and providing feedback to the engineering and product development teams. Staying current with the latest advancements in robotics technology, diagnostic tools, and repair techniques is essential. A Bachelor's degree in Mechanical Engineering, Electrical Engineering, Robotics, or a related technical field is required. A strong understanding of automation, control systems, and industrial networking is necessary. A minimum of 7 years of progressive experience as a field service engineer, with a specialized focus on industrial robotics, is essential. Proven experience with troubleshooting and repairing complex electro-mechanical systems and PLC programming is a must. Excellent problem-solving, diagnostic, and repair skills are paramount. Strong communication, customer service, and interpersonal skills are required to effectively interact with clients and internal teams. The ability to work independently, manage time effectively, and travel extensively as needed is crucial. While this role is remote in its administrative capacity, it demands frequent on-site presence at client locations, serving the needs of our client's operations and customers in the vicinity of Nakuru, Nakuru, KE and surrounding regions.
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