3,892 Senior Case Manager Remote Support Services jobs in Kenya
Senior Care Coordinator & Case Manager, Remote Social Services
Posted 21 days ago
Job Viewed
Job Description
Our client, a leading non-profit organization dedicated to supporting vulnerable populations and improving community well-being, is seeking a compassionate and highly skilled Senior Care Coordinator & Case Manager to join their fully remote social services team. This vital role involves providing comprehensive support, advocacy, and resource navigation for individuals and families facing complex social and health challenges. You will be responsible for assessing client needs, developing individualized care plans, coordinating services with various agencies and providers, and monitoring progress to ensure positive outcomes. The ideal candidate possesses a strong understanding of social work principles, case management best practices, and extensive knowledge of available community resources. This position is 100% remote, requiring exceptional empathy, strong organizational skills, excellent communication, and the ability to manage caseloads effectively and build trust within a virtual environment. We are looking for a dedicated professional committed to making a meaningful difference in people's lives.
Responsibilities:
Responsibilities:
- Conduct comprehensive needs assessments for clients, evaluating physical, emotional, social, and financial well-being.
- Develop, implement, and monitor individualized care plans in collaboration with clients and their families.
- Coordinate and facilitate access to a wide range of community resources, including healthcare, housing, employment services, and legal aid.
- Act as a primary point of contact and advocate for clients, ensuring their needs are met and their rights are protected.
- Maintain accurate and confidential client records, documenting all services provided and progress made.
- Liaise effectively with healthcare providers, government agencies, social service organizations, and other stakeholders.
- Provide crisis intervention and support as needed.
- Educate clients and families about available resources and support systems.
- Stay informed about relevant policies, programs, and legal requirements affecting clients.
- Participate in case conferences and interdisciplinary team meetings.
- Mentor and provide guidance to junior case managers and volunteers.
- Contribute to program development and quality improvement initiatives.
- Ensure adherence to ethical standards and professional conduct in all aspects of work.
- Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or a related field. A Master's degree is preferred.
- Minimum of 5 years of experience in case management, social work, or a related client-focused role.
- Proven experience working with diverse populations and addressing complex social issues.
- Strong understanding of community resources and social service systems.
- Excellent assessment, intervention, and care planning skills.
- Proficiency in case management software and electronic health records (EHR) systems.
- Exceptional interpersonal, communication, and active listening skills, crucial for remote client engagement.
- Strong organizational and time management abilities, with the capacity to manage a caseload independently.
- Empathy, patience, and a genuine commitment to client advocacy.
- Ability to work autonomously and collaboratively in a fully remote setting.
- Relevant professional certifications (e.g., LCSW, LSW) are highly desirable.
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Senior Case Manager - Remote Social Support
Posted 11 days ago
Job Viewed
Job Description
Our client, a dedicated organization committed to enhancing community well-being, is seeking a compassionate and skilled Senior Case Manager to provide essential support services. This is a fully remote position, allowing you to make a profound difference in people's lives from the convenience of your home. You will be responsible for managing caseloads, developing care plans, and connecting individuals and families with vital resources.
Responsibilities:
Qualifications:
Responsibilities:
- Assess the needs of clients, including individuals, families, and vulnerable groups, and develop personalized support and care plans.
- Provide ongoing case management services, including regular check-ins, advocacy, and emotional support.
- Connect clients with appropriate community resources, social services, healthcare providers, and educational opportunities.
- Monitor client progress towards their goals and adjust care plans as needed.
- Maintain accurate and confidential client records in compliance with organizational policies and legal requirements.
- Collaborate with other professionals, agencies, and stakeholders to ensure coordinated and comprehensive client care.
- Provide crisis intervention and support when necessary.
- Develop and deliver workshops or informational sessions on relevant social issues.
- Mentor and support junior case managers or volunteers.
- Stay informed about current social policies, available resources, and best practices in community and social care.
Qualifications:
- A Bachelor's degree in Social Work, Psychology, Sociology, Counseling, or a related field.
- Minimum of 5 years of experience in case management or social work, preferably with a focus on vulnerable populations.
- Demonstrated understanding of social welfare systems, community resources, and relevant legislation.
- Excellent active listening, empathy, and interpersonal skills.
- Strong assessment, problem-solving, and crisis intervention capabilities.
- Proficiency in case management software and general office applications.
- Ability to work independently, manage time effectively, and maintain confidentiality in a remote setting.
- Excellent organizational and record-keeping skills.
- Strong advocacy skills and the ability to build rapport with diverse client populations.
- Experience in Community & Social Care is highly valued.
This advertiser has chosen not to accept applicants from your region.
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Senior Case Manager - Remote Social Support Coordinator
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a compassionate and experienced Senior Case Manager to join their fully remote Community & Social Care team. This vital role involves providing comprehensive support, guidance, and advocacy for individuals and families navigating complex social and personal challenges. You will be responsible for assessing needs, developing care plans, coordinating services, and empowering clients to achieve their well-being goals.
Responsibilities:
Qualifications:
Responsibilities:
- Conduct thorough needs assessments for clients, identifying social, emotional, and practical support requirements.
- Develop individualized case plans in collaboration with clients, outlining goals and strategies for achieving them.
- Coordinate and link clients with appropriate community resources, services, and agencies.
- Provide ongoing support, counseling, and advocacy to clients throughout their case management journey.
- Monitor client progress and periodically review and revise case plans as needed.
- Maintain accurate and confidential client records, documenting all interventions and outcomes.
- Liaise with healthcare providers, legal professionals, and other stakeholders to ensure holistic client care.
- Educate clients on available services, their rights, and available support systems.
- Respond to crisis situations with professionalism and implement appropriate interventions.
- Stay informed about relevant social policies, programs, and community resources.
- Mentor and provide guidance to junior case managers and support staff.
Qualifications:
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field. Master's degree preferred.
- Minimum of 6 years of experience in case management or social services, with a focus on client support and advocacy.
- Proven experience in assessing client needs, developing care plans, and coordinating services.
- Strong understanding of social welfare systems, community resources, and relevant legislation.
- Excellent counseling, active listening, and empathetic communication skills.
- Proficiency in using case management software and electronic health records (EHR).
- Ability to work independently, manage a caseload effectively, and prioritize tasks in a remote setting.
- Strong problem-solving skills and the ability to navigate challenging client situations.
- Commitment to ethical practice and client confidentiality.
- A genuine passion for helping others and making a positive impact in the community.
This advertiser has chosen not to accept applicants from your region.
2
Remote Case Manager - Social Support
Posted 21 days ago
Job Viewed
Job Description
Our client, a compassionate organization dedicated to enhancing community well-being, is seeking a dedicated Remote Case Manager to join their fully virtual team. In this crucial role, you will provide essential support and guidance to individuals and families facing various social challenges. The ideal candidate possesses strong empathy, excellent communication skills, and a deep commitment to empowering vulnerable populations. You will be responsible for assessing client needs, developing personalized support plans, connecting clients with appropriate resources and services, and advocating on their behalf. This role requires a proactive approach, meticulous record-keeping, and the ability to foster trust and rapport with clients remotely.
Responsibilities:
Responsibilities:
- Conduct comprehensive needs assessments for clients seeking social support services.
- Develop individualized case plans outlining goals, interventions, and service referrals.
- Connect clients with community resources, including healthcare, housing, employment, and mental health services.
- Provide ongoing emotional support, advocacy, and guidance to clients throughout their service journey.
- Monitor client progress and adjust case plans as needed to ensure successful outcomes.
- Maintain accurate and confidential client records in compliance with organizational policies and legal requirements.
- Collaborate with a multidisciplinary team of professionals to coordinate comprehensive care.
- Conduct regular check-ins with clients via phone, video conferencing, and secure messaging.
- Stay informed about local resources, social services, and relevant legislation.
- Prepare reports on client progress, service utilization, and program effectiveness.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field. A Master's degree is preferred.
- Minimum of 3 years of experience in case management, social services, or a related field.
- Demonstrated understanding of social welfare systems, community resources, and client advocacy.
- Excellent interpersonal, active listening, and problem-solving skills.
- Proficiency in using client management software and virtual communication tools.
- Ability to maintain professional boundaries and handle sensitive information with confidentiality.
- Strong organizational skills and the ability to manage a caseload effectively in a remote setting.
- Empathy, patience, and a genuine desire to help others.
- Experience working with diverse populations and understanding cultural competencies.
This advertiser has chosen not to accept applicants from your region.
3
Remote Case Manager - Social Support Services
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a compassionate and highly organized Remote Case Manager to provide essential social support services to individuals and families in need. This fully remote position allows you to make a significant positive impact from the convenience of your home. You will be responsible for assessing client needs, developing personalized care plans, and coordinating access to community resources, healthcare services, and educational opportunities. Your role involves conducting client interviews, gathering relevant documentation, and maintaining accurate and confidential case records. You will act as a liaison between clients and various service providers, advocating for their needs and ensuring they receive appropriate support. Developing and maintaining strong relationships with community organizations, government agencies, and other service providers is crucial for effectively connecting clients with the resources they require. The ability to navigate complex systems and bureaucrhemocratic processes on behalf of clients is essential. You will also be involved in crisis intervention and providing emotional support to clients facing challenging circumstances. Strong communication and interpersonal skills are paramount, enabling you to build trust and rapport with a diverse client population. Excellent organizational and time management skills are necessary to manage a caseload effectively and ensure timely follow-up. Proficiency with case management software and electronic health records (EHR) systems is highly desirable. The ideal candidate will have a Bachelor's degree in Social Work, Psychology, Sociology, or a related field, with experience in case management or client advocacy. A genuine commitment to empowering individuals and improving community well-being is essential. This is an incredible opportunity to contribute to social justice and provide meaningful assistance to vulnerable populations, all while benefiting from the flexibility of remote work. Your dedication will help individuals overcome barriers and achieve greater stability and independence. We are looking for a resilient and empathetic professional who can work autonomously, prioritize effectively, and maintain a high level of professionalism in all interactions. The ability to handle sensitive information with discretion and maintain confidentiality is non-negotiable. Your role is vital in bridging gaps in service provision and ensuring that every individual has the opportunity to thrive.
This advertiser has chosen not to accept applicants from your region.
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Remote Case Manager - Social Support Specialist
Posted 18 days ago
Job Viewed
Job Description
Our client is seeking a compassionate and highly organized Remote Case Manager to join their dedicated team focused on providing crucial social support to individuals and families. In this pivotal remote role, you will manage a caseload of clients, assessing their needs, developing individualized support plans, and connecting them with essential community resources. You will serve as a primary point of contact, offering guidance, advocacy, and emotional support through virtual channels. This position requires a deep understanding of social welfare systems, community services, and relevant legislation. The ideal candidate will possess exceptional communication, active listening, and problem-solving skills, coupled with the ability to navigate challenging situations with empathy and professionalism. You will work collaboratively with a network of service providers, government agencies, and non-profit organizations to ensure clients receive comprehensive and timely assistance. Experience with case management software and a commitment to client confidentiality are essential. This is a unique opportunity to make a significant difference in the lives of vulnerable populations while enjoying the flexibility of a remote work environment.
Responsibilities:
Responsibilities:
- Conduct comprehensive needs assessments for clients via video conferencing and phone calls.
- Develop, implement, and monitor personalized care and support plans.
- Connect clients with appropriate community resources, such as housing assistance, employment services, healthcare, and counseling.
- Advocate for clients' rights and access to services.
- Provide ongoing support, guidance, and crisis intervention to clients.
- Maintain accurate and confidential client records in compliance with organizational policies and regulations.
- Collaborate with internal teams and external partners to coordinate services.
- Regularly review and update client plans based on progress and changing needs.
- Stay informed about available social services and community programs.
- Ensure adherence to ethical standards and best practices in social work.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
- Minimum of 3 years of experience in case management or social services.
- Proficiency in utilizing digital communication tools (Zoom, Teams, etc.) and case management software.
- Strong knowledge of local community resources and social welfare programs.
- Excellent interpersonal, communication, and active listening skills.
- Demonstrated ability to manage a caseload effectively and prioritize tasks.
- Empathy, patience, and a non-judgmental approach.
- Ability to work autonomously and as part of a remote team.
- Understanding of data privacy and confidentiality principles.
- Previous experience working in a remote capacity is advantageous.
This advertiser has chosen not to accept applicants from your region.
5
Remote Lead Case Manager - Social Support Services
Posted 3 days ago
Job Viewed
Job Description
Our client is seeking an experienced and compassionate Lead Case Manager to oversee their fully remote social support services team. In this crucial role, you will guide and mentor a team of case managers, ensuring the delivery of high-quality, client-centered services to individuals and families in need. Your responsibilities will include developing and implementing effective case management strategies, providing clinical supervision, and ensuring adherence to all agency policies and ethical guidelines. You will play a key part in managing complex cases, coordinating care with external agencies, and advocating for clients' needs. The ideal candidate will possess a strong understanding of social service systems, community resources, and best practices in client support. As a remote leader, you must demonstrate excellent organizational skills, strong interpersonal abilities, and the capacity to foster a supportive and collaborative team environment through virtual channels. Your ability to manage a team remotely, set performance expectations, and provide constructive feedback will be essential. This role demands a proactive approach to problem-solving, a commitment to client empowerment, and the ability to maintain confidentiality and professionalism. You will also be involved in program evaluation and continuous improvement initiatives to enhance service delivery. This position offers a unique opportunity to lead and make a tangible difference from anywhere, contributing to the well-being of individuals within the **Bungoma, Bungoma, KE** community.
Key Responsibilities:
Key Responsibilities:
- Lead, supervise, and mentor a team of remote case managers.
- Develop and implement comprehensive case management plans and protocols.
- Provide clinical supervision and support to case managers, ensuring high-quality service delivery.
- Oversee the management of complex client cases, ensuring appropriate interventions and follow-up.
- Facilitate collaboration with external agencies, community partners, and service providers.
- Advocate for clients' needs and ensure access to necessary resources and support.
- Monitor case management activities to ensure compliance with agency policies, ethical standards, and funding requirements.
- Contribute to the development and implementation of training programs for case management staff.
- Participate in program planning, evaluation, and quality improvement initiatives.
- Maintain accurate and confidential client records and generate relevant reports.
- Foster a positive and productive team environment among remote staff.
- Stay updated on best practices and emerging trends in case management and social services.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field. Master's degree preferred.
- Minimum of 5 years of experience in case management or social services, with at least 2 years in a supervisory or lead role.
- Proven experience in managing and leading remote teams.
- Strong understanding of social service delivery systems, community resources, and client advocacy.
- Excellent interpersonal, communication, and conflict-resolution skills.
- Proficiency in case management software and virtual collaboration tools.
- Ability to manage multiple priorities, make sound decisions, and work independently in a remote setting.
- Demonstrated commitment to client well-being and empowerment.
- Knowledge of ethical guidelines and legal considerations in social work.
- Experience working with populations relevant to the **Bungoma, Bungoma, KE** region is a plus.
This advertiser has chosen not to accept applicants from your region.
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Senior Case Manager - Remote Support
Posted 20 days ago
Job Viewed
Job Description
Our client, a leading provider of community and social support services, is looking for a compassionate and experienced Senior Case Manager to join our dedicated remote team. In this fully remote role, you will play a vital part in supporting vulnerable individuals and families, coordinating comprehensive care plans, and connecting them with essential resources. Your responsibilities will include assessing client needs, developing individualized support plans, and advocating for clients to ensure they receive appropriate services. You will work collaboratively with a network of community organizations, healthcare providers, and government agencies to facilitate access to housing, employment, mental health services, and other critical support systems. The ideal candidate will possess a strong understanding of social work principles, case management best practices, and the challenges faced by diverse populations. Excellent communication, active listening, and problem-solving skills are essential. You must be empathetic, patient, and highly organized, with the ability to manage a caseload effectively and maintain accurate client records in accordance with confidentiality guidelines. While this role is remote, knowledge of social service landscapes in areas like **Mombasa, Mombasa, KE**, and surrounding communities will be highly beneficial. You will also be responsible for crisis intervention, conducting follow-up assessments, and contributing to program development and evaluation. This position requires a commitment to empowering clients and fostering their independence, all while working within a supportive and collaborative remote work environment. Experience with relevant databases and reporting systems is a plus. We seek an individual dedicated to making a tangible difference in the lives of those we serve.
This advertiser has chosen not to accept applicants from your region.
7
Senior Case Manager - Remote Support Services
Posted 19 days ago
Job Viewed
Job Description
Our client, a prominent organization dedicated to community well-being, is seeking an experienced Senior Case Manager to lead their remote support services. This role is fully remote, providing essential guidance and support to individuals and families navigating complex social and personal challenges. The Senior Case Manager will be responsible for assessing client needs, developing personalized care plans, and connecting clients with appropriate resources and services. This position requires a compassionate individual with strong organizational skills, excellent communication abilities, and a deep understanding of social welfare systems. You will play a vital role in empowering clients to achieve stability and improve their quality of life.
Key Responsibilities:
Key Responsibilities:
- Conduct comprehensive assessments of client needs, including social, emotional, and practical support requirements.
- Develop individualized case plans in collaboration with clients, setting clear goals and objectives.
- Provide ongoing support, counseling, and advocacy to clients throughout their journey.
- Connect clients with community resources, such as housing assistance, healthcare services, employment support, and educational programs.
- Monitor client progress and regularly review and update case plans as needed.
- Maintain accurate and confidential client records in compliance with organizational policies and regulations.
- Liaise with external agencies, service providers, and stakeholders to coordinate care.
- Offer guidance and mentorship to junior case managers or support staff.
- Stay informed about available community resources and relevant legislation.
- Respond to crisis situations with appropriate intervention and support.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field. A Master's degree is preferred.
- Minimum of 4 years of experience in case management or a related social services role.
- Demonstrated understanding of human behavior, social issues, and community resources.
- Excellent assessment, interpersonal, and crisis intervention skills.
- Strong organizational abilities with meticulous attention to detail in record-keeping.
- Proficiency in using case management software and standard office applications.
- Exceptional communication and active listening skills, vital for remote client interaction.
- Ability to work independently, manage a caseload effectively, and prioritize tasks in a remote environment.
- Empathy, patience, and a commitment to empowering individuals and communities.
This advertiser has chosen not to accept applicants from your region.
8
Remote Case Manager - Social Services
Posted 18 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and experienced Case Manager to provide comprehensive support to individuals and families within the community. This is a fully remote position that requires strong organizational, communication, and problem-solving skills. You will be responsible for assessing client needs, developing personalized care plans, and connecting clients with appropriate resources and services. The role demands empathy, resilience, and a commitment to empowering individuals to achieve their goals.
Responsibilities:
Qualifications:
Responsibilities:
- Conduct thorough assessments of client needs, strengths, and challenges.
- Develop, implement, and monitor individualized service plans in collaboration with clients.
- Coordinate and facilitate access to a range of social services, including housing, healthcare, employment, and education.
- Build and maintain strong working relationships with community partners and service providers.
- Provide ongoing support, guidance, and advocacy to clients throughout their journey.
- Maintain accurate and confidential client records, documenting all interactions and progress.
- Prepare detailed reports on client outcomes and program effectiveness.
- Respond to client inquiries and emergencies in a timely and professional manner.
- Participate in team meetings, case conferences, and professional development activities.
- Ensure compliance with all relevant policies, procedures, and ethical standards.
Qualifications:
- Bachelor's degree in Social Work, Psychology, Sociology, Counseling, or a related human services field.
- Minimum of 3 years of direct experience in case management or social services.
- In-depth knowledge of community resources and social support systems.
- Excellent active listening, empathy, and interpersonal communication skills.
- Proficiency in case management software and electronic health records (EHR) systems.
- Strong organizational skills with the ability to manage a caseload effectively.
- Demonstrated ability to work independently and as part of a remote team.
- Experience in crisis intervention and de-escalation techniques.
- Ability to maintain professional boundaries and uphold client confidentiality.
- Strong advocacy skills and a commitment to social justice.
This advertiser has chosen not to accept applicants from your region.
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