2 Senior Case Manager Remote Support Services jobs in whatjobs
Senior Case Manager - Remote Support Services
Posted 18 days ago
Job Viewed
Job Description
Our client, a prominent organization dedicated to community well-being, is seeking an experienced Senior Case Manager to lead their remote support services. This role is fully remote, providing essential guidance and support to individuals and families navigating complex social and personal challenges. The Senior Case Manager will be responsible for assessing client needs, developing personalized care plans, and connecting clients with appropriate resources and services. This position requires a compassionate individual with strong organizational skills, excellent communication abilities, and a deep understanding of social welfare systems. You will play a vital role in empowering clients to achieve stability and improve their quality of life.
Key Responsibilities:
Key Responsibilities:
- Conduct comprehensive assessments of client needs, including social, emotional, and practical support requirements.
- Develop individualized case plans in collaboration with clients, setting clear goals and objectives.
- Provide ongoing support, counseling, and advocacy to clients throughout their journey.
- Connect clients with community resources, such as housing assistance, healthcare services, employment support, and educational programs.
- Monitor client progress and regularly review and update case plans as needed.
- Maintain accurate and confidential client records in compliance with organizational policies and regulations.
- Liaise with external agencies, service providers, and stakeholders to coordinate care.
- Offer guidance and mentorship to junior case managers or support staff.
- Stay informed about available community resources and relevant legislation.
- Respond to crisis situations with appropriate intervention and support.
- Bachelor's degree in Social Work, Psychology, Sociology, or a related field. A Master's degree is preferred.
- Minimum of 4 years of experience in case management or a related social services role.
- Demonstrated understanding of human behavior, social issues, and community resources.
- Excellent assessment, interpersonal, and crisis intervention skills.
- Strong organizational abilities with meticulous attention to detail in record-keeping.
- Proficiency in using case management software and standard office applications.
- Exceptional communication and active listening skills, vital for remote client interaction.
- Ability to work independently, manage a caseload effectively, and prioritize tasks in a remote environment.
- Empathy, patience, and a commitment to empowering individuals and communities.
This advertiser has chosen not to accept applicants from your region.
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Senior Case Manager - Remote Support Services
Posted 10 days ago
Job Viewed
Job Description
Our client, a leading provider of support services for vulnerable individuals, is seeking a dedicated and compassionate Senior Case Manager to join their fully remote team. In this role, you will play a pivotal part in coordinating comprehensive care plans and providing essential support to clients, all while working from the convenience of your home office. You will be responsible for assessing client needs, developing personalized service plans, connecting clients with resources, and advocating for their well-being. The ideal candidate possesses strong empathy, excellent organizational skills, and a deep understanding of social services, mental health, or related fields.
Responsibilities:
Qualifications:
Responsibilities:
- Conduct thorough assessments of client needs, identifying social, emotional, medical, and financial challenges.
- Develop individualized case plans with clear goals and measurable outcomes in collaboration with clients.
- Connect clients with appropriate community resources, agencies, and support services.
- Monitor client progress, provide ongoing support, and adjust case plans as needed.
- Advocate on behalf of clients to ensure they receive necessary services and treatment.
- Maintain accurate and confidential client records in compliance with organizational policies and regulations.
- Collaborate with a multidisciplinary team of professionals to ensure holistic client care.
- Provide crisis intervention and de-escalation when necessary.
- Stay informed about relevant legislation, policies, and community resources impacting clients.
- Mentor and guide junior case managers, sharing expertise and best practices.
Qualifications:
- Bachelor's degree in Social Work, Psychology, Sociology, Counseling, or a related field. A Master's degree is a plus.
- 5+ years of experience in case management or social services, working with diverse populations.
- Proven ability to conduct comprehensive client assessments and develop effective care plans.
- Strong knowledge of community resources, social services systems, and relevant legislation.
- Excellent interpersonal, communication, and active listening skills.
- Demonstrated empathy, patience, and the ability to build rapport with clients in challenging situations.
- Proficiency in case management software and electronic health records (EHR) systems.
- Strong organizational and time management skills to effectively manage a caseload remotely.
- Ability to work independently and as part of a remote team.
- Crisis intervention training and experience are highly desirable.
This advertiser has chosen not to accept applicants from your region.
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