24 Retail Positions jobs in Ngong
Retail Sales Associate
00100 Abothuguchi West
KES18000 month
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Join our vibrant retail team as a Retail Sales Associate! We're looking for enthusiastic and customer-focused individuals to provide exceptional service in our store. This role involves assisting customers with product selection, processing sales transactions efficiently, and maintaining an organized and appealing store environment. You'll be a key player in ensuring a positive shopping experience for every visitor. Responsibilities include actively engaging with customers to understand their needs, demonstrating product knowledge, and upselling where appropriate. You'll also be involved in inventory management, visual merchandising, and contributing to team sales goals. The ideal candidate has strong interpersonal and communication skills, with a genuine passion for helping people. Previous experience in a retail or customer service environment is beneficial, though not essential as comprehensive training will be provided. You should be reliable, punctual, and possess a positive attitude. This role requires a flexible schedule, including potential weekend shifts. We offer a hybrid work model, allowing for a balance between in-store responsibilities and some remote administrative tasks, such as reporting or online customer inquiries, as needed. If you are a team player with a knack for customer interaction and enjoy a dynamic work environment, we'd love to hear from you. Come be a part of our growing retail family!
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Retail Store Manager
00200 Abothuguchi West
KES100000 Annually
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Posted 1 day ago
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Our client is looking for a dynamic and results-oriented Retail Store Manager to oversee the operations of their online retail presence. This is a fully remote position, enabling you to manage operations and drive sales from any location. You will be responsible for managing online inventory, ensuring efficient order fulfillment, and overseeing customer service interactions. Developing and implementing online marketing strategies to increase brand awareness and drive traffic to the e-commerce platform will be a key focus. You will analyze sales data, identify trends, and implement strategies to optimize sales performance and achieve targets. Managing online customer engagement, responding to inquiries, and resolving issues promptly to ensure customer satisfaction are crucial. The ideal candidate will have a bachelor's degree in Business Administration, Marketing, or a related field, with a minimum of 5 years of experience in retail management, specifically in e-commerce. Strong understanding of online retail operations, digital marketing, and customer relationship management (CRM) is essential. Excellent leadership, communication, and problem-solving skills are required. Proficiency in e-commerce platforms and analytics tools is a must. If you are a driven leader with a passion for retail and a desire to excel in a remote work environment, we encourage you to apply and lead our client's online retail success.
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1
Senior Retail Operations Manager
00203 Abothuguchi West
KES170000 Annually
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Our client, a rapidly expanding retail enterprise, is seeking a highly experienced and strategic Senior Retail Operations Manager to oversee and optimize its operational efficiency across multiple locations. This is a fully remote position, enabling you to manage and drive performance from anywhere in Kenya. You will be instrumental in developing and implementing robust operational strategies, setting performance benchmarks, and ensuring the seamless execution of daily retail activities. Your responsibilities will encompass inventory management, supply chain coordination, staff training and development, customer service excellence, and adherence to company policies and procedures. You will analyze operational data to identify areas for improvement, implement cost-saving measures, and enhance overall profitability. The ideal candidate will possess a strong background in retail management, with a proven track record of success in leading and motivating teams, optimizing store performance, and driving sales growth. Expertise in retail management software, inventory control systems, and performance metric analysis is essential. You should have excellent leadership, communication, and problem-solving skills, coupled with a deep understanding of retail best practices. The ability to manage multiple priorities, make data-driven decisions, and foster a positive work environment, even in a remote capacity, is critical. This role demands a proactive approach to problem-solving and a commitment to delivering exceptional customer experiences.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement operational strategies to enhance retail performance.
- Oversee inventory management, including stock control and replenishment.
- Ensure efficient supply chain and logistics operations.
- Drive exceptional customer service standards across all touchpoints.
- Develop and deliver training programs for retail staff.
- Monitor key performance indicators (KPIs) and implement improvement plans.
- Manage operational budgets and identify cost-saving opportunities.
- Ensure compliance with company policies and health and safety regulations.
- Analyze sales data and market trends to inform operational decisions.
- Lead and motivate remote teams to achieve operational excellence.
Qualifications:
- Bachelor's degree in Business Administration, Management, or a related field.
- Minimum of 7 years of experience in retail operations management.
- Proven success in managing store operations and driving profitability.
- Strong knowledge of inventory management and supply chain principles.
- Experience with retail management software and POS systems.
- Excellent leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Ability to manage and motivate remote teams effectively.
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2
Senior Retail Store Manager
00100 Abothuguchi West
KES400000 Annually
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We are seeking a highly motivated and experienced Senior Retail Store Manager to lead our team in a fully remote capacity. While the role supports retail operations typically associated with the vibrant city of Nairobi, Nairobi, KE , your management duties will be performed entirely remotely, overseeing store performance and staff from a distance. You will be responsible for driving sales, ensuring exceptional customer service, managing store operations, and leading a team of retail associates to achieve store targets. Key responsibilities include developing and implementing sales strategies, managing inventory and visual merchandising, handling customer inquiries and resolving issues, and ensuring compliance with company policies and procedures. Strong experience in retail management, sales, customer service, and team leadership is essential. You should possess excellent communication and interpersonal skills, with the ability to motivate and inspire a remote team. A deep understanding of retail trends, inventory management systems, and point-of-sale (POS) systems is crucial. The ideal candidate will have a proven track record of exceeding sales goals, improving customer satisfaction, and effectively managing store operations in a dynamic retail environment. This is a unique opportunity for a results-oriented retail leader to manage and optimize store performance remotely, contributing significantly to our business success while enjoying the flexibility of a home-based role.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Drive store sales and achieve revenue targets through effective management.
- Ensure exceptional customer service standards are met and exceeded.
- Manage store operations, including opening/closing procedures, cash handling, and security.
- Lead, coach, and motivate a team of retail associates to achieve performance goals.
- Develop and implement effective sales and merchandising strategies.
- Manage inventory levels, including stock counts, ordering, and loss prevention.
- Ensure the store is well-maintained and visually appealing according to brand standards.
- Handle customer complaints and resolve issues in a professional manner.
- Monitor key performance indicators (KPIs) and provide regular reports.
- Ensure compliance with all company policies and health and safety regulations.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- 5+ years of experience in retail management, with a proven track record of success.
- Strong sales acumen and customer service orientation.
- Experience in managing and leading retail teams.
- Proficiency in retail management software, POS systems, and inventory management.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work independently and manage a remote team effectively.
- Strong understanding of retail operations and merchandising.
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3
Remote Retail Merchandising Analyst
00202 Abothuguchi West
KES120000 Annually
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Our client, a prominent retail organization, is seeking a highly analytical and data-driven Remote Retail Merchandising Analyst. In this fully remote position, you will play a crucial role in optimizing product assortment, visual merchandising, and promotional strategies across various sales channels. You will be responsible for analyzing sales data, market trends, and customer behavior to identify opportunities for growth and improve product performance. Your insights will directly influence buying decisions, inventory management, and in-store/online presentation. Utilizing advanced analytics tools and techniques, you will develop reports and provide actionable recommendations to merchandising and marketing teams. Strong understanding of retail KPIs, sales forecasting, and inventory planning is essential. This role requires excellent proficiency in data visualization software (e.g., Tableau, Power BI) and spreadsheet applications (e.g., Excel). You will collaborate closely with remote teams, including buyers, planners, and store operations, to ensure cohesive and effective merchandising execution. The ability to translate complex data into clear, concise business strategies is paramount. This is an excellent opportunity for a motivated analyst to make a significant impact on a leading retail brand from anywhere.
Responsibilities:
Responsibilities:
- Analyze sales data, market trends, and customer insights to inform merchandising strategies.
- Develop and present reports on product performance, inventory levels, and category trends.
- Identify opportunities to optimize product assortment and visual merchandising.
- Support the planning and execution of promotional campaigns and pricing strategies.
- Collaborate with buying and planning teams to forecast demand and manage inventory.
- Monitor competitor activities and market developments.
- Provide data-driven recommendations to enhance sales and profitability.
- Work effectively with cross-functional teams in a remote environment.
- Bachelor's degree in Business, Marketing, Statistics, Economics, or a related field.
- Minimum of 4 years of experience in retail merchandising, analytics, or a related role.
- Proficiency in data analysis and visualization tools (e.g., Excel, Tableau, Power BI).
- Strong understanding of retail KPIs and sales performance metrics.
- Excellent analytical, problem-solving, and critical thinking skills.
- Experience with inventory management and demand forecasting.
- Effective communication and presentation skills for remote collaboration.
- Ability to work independently and manage multiple projects simultaneously.
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4
Senior Retail Operations Manager
00204 Abothuguchi West
KES680000 Annually
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Job Description
Our client, a leading player in the retail sector, is seeking a highly motivated and experienced Senior Retail Operations Manager to join their esteemed team. This is an exceptional opportunity for a talented professional to contribute to the strategic direction and operational success of our client's retail footprint from a fully remote capacity. As a Senior Retail Operations Manager, you will be instrumental in driving operational excellence across multiple retail locations, focusing on enhancing customer experience, optimizing sales performance, and managing operational costs effectively. Your responsibilities will encompass developing and implementing robust operational strategies, setting performance benchmarks, and ensuring adherence to company policies and procedures. You will lead and mentor retail teams, fostering a culture of high performance, customer-centricity, and continuous improvement. This role demands a deep understanding of retail dynamics, inventory management, visual merchandising, and customer service best practices. You will analyze sales data, market trends, and customer feedback to identify opportunities for growth and improvement. Key duties include overseeing the day-to-day operations, managing budgets, ensuring compliance with health and safety regulations, and implementing loss prevention strategies. The ideal candidate will possess strong leadership qualities, exceptional problem-solving skills, and the ability to inspire and motivate teams across different geographical areas. Proficiency in retail management software and a strong grasp of e-commerce integration within a retail context are highly valued. This remote position requires excellent organizational skills and the ability to effectively manage a distributed team, ensuring consistent operational standards and high levels of productivity. If you are passionate about retail, possess a strategic mindset, and thrive in a remote-first environment, we encourage you to apply.
Responsibilities:
Responsibilities:
- Develop and execute strategic operational plans for retail outlets.
- Monitor and analyze sales performance, identifying trends and opportunities for growth.
- Ensure exceptional customer service standards are consistently met.
- Manage inventory levels, optimize stock flow, and minimize stock discrepancies.
- Implement and oversee visual merchandising standards across all locations.
- Develop and manage departmental budgets, controlling operational costs.
- Lead, train, and mentor retail store teams to achieve performance goals.
- Ensure compliance with all health, safety, and security regulations.
- Drive loss prevention initiatives and minimize shrinkage.
- Collaborate with marketing and merchandising teams to align store activities with broader company strategies.
- Analyze customer feedback and implement improvements to enhance the shopping experience.
- Oversee the effective implementation of new retail technologies and systems.
- Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.
- Minimum of 7 years of progressive experience in retail management, with at least 3 years in a senior operations role.
- Proven ability to drive sales growth and improve operational efficiency in a retail environment.
- Strong understanding of retail KPIs, inventory management, and visual merchandising.
- Experience in managing and developing teams.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in retail management software and CRM systems.
- Demonstrated ability to analyze data and make data-driven decisions.
- Experience in managing operations in a multi-location retail setting.
- Adaptability and proven success in a remote work environment.
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5
Senior Retail Operations Manager
00500 Abothuguchi West
KES95000 Annually
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Posted today
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Job Description
Our client is looking for a highly motivated and experienced Senior Retail Operations Manager to oversee and optimize retail operations for their brands. This is a fully remote position, offering the opportunity to drive strategic initiatives and manage teams from anywhere. You will be responsible for developing and implementing operational strategies that enhance customer experience, drive sales, and ensure profitability across all retail outlets. Key responsibilities include setting operational goals, managing budgets, optimizing inventory management, and implementing efficient store processes. The ideal candidate will have a deep understanding of retail management, merchandising, visual display, and customer service principles. You will analyze sales data, identify trends, and implement strategies to improve store performance and drive customer loyalty. As a remote leader, exceptional communication, leadership, and project management skills are crucial, along with proficiency in using digital tools for team management and performance tracking. You will work closely with store managers, marketing teams, and supply chain partners to ensure seamless operations. We are seeking a proactive individual who can foster a positive work environment, motivate teams, and drive continuous improvement in retail performance. A proven track record of successfully managing retail operations and achieving key performance indicators is essential. This role demands strategic thinking, strong problem-solving abilities, and a commitment to delivering outstanding customer experiences. If you are a dynamic retail leader seeking a challenging and flexible remote career opportunity, we encourage you to apply.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and execute retail operational strategies to drive sales and profitability.
- Oversee daily operations of multiple retail locations, ensuring efficiency and compliance.
- Manage store budgets, inventory levels, and supply chain logistics.
- Implement and refine merchandising and visual display standards.
- Develop and deliver training programs for retail staff to enhance customer service.
- Analyze sales performance data and identify areas for improvement.
- Implement customer loyalty programs and initiatives to enhance customer satisfaction.
- Ensure adherence to company policies, procedures, and safety standards.
- Collaborate with marketing teams to support promotional activities.
- Drive operational excellence and continuous improvement initiatives.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Retail Management, or a related field.
- Minimum of 7 years of progressive experience in retail management, with a focus on operations.
- Proven experience in managing multiple retail stores and teams.
- Strong understanding of retail KPIs, merchandising, and visual presentation.
- Excellent leadership, communication, and interpersonal skills for remote team management.
- Proficiency in retail management software and digital collaboration tools.
- Strong analytical and problem-solving abilities.
- Ability to develop and manage budgets effectively.
- Customer-centric approach with a passion for delivering exceptional service.
- Experience in e-commerce operations is a plus.
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6
Online Retail Inventory Analyst
00204 Abothuguchi West
KES70000 Annually
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Posted 1 day ago
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Job Description
Our client is seeking a detail-oriented and analytical Online Retail Inventory Analyst to manage and optimize inventory levels for their e-commerce operations. This fully remote role offers a chance to play a critical part in ensuring product availability and maximizing sales through efficient inventory management. The ideal candidate will possess strong analytical skills, a solid understanding of retail inventory principles, and proficiency in inventory management software and data analysis tools. You will be responsible for forecasting demand, monitoring stock levels, identifying potential stockouts or overstock situations, and recommending replenishment strategies. Key responsibilities include analyzing sales data and trends to predict future inventory needs, collaborating with suppliers to ensure timely deliveries, and managing stock transfers between warehouses if applicable. You will also be involved in conducting regular inventory audits, reconciling discrepancies, and implementing strategies to minimize carrying costs and obsolescence. The ability to work independently, manage data effectively, and communicate findings clearly to the sales and operations teams is crucial. This role requires excellent organizational skills and a proactive approach to problem-solving. Proficiency in spreadsheet software like Excel, as well as experience with ERP or WMS systems, is highly beneficial. A Bachelor's degree in Supply Chain Management, Business Analytics, or a related field, with experience in retail inventory management, is preferred. This is an excellent opportunity for an analytical professional to contribute to the success of an online retail business in a flexible, remote work environment, ensuring optimal product availability for customers.
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7
Remote Retail Operations Coordinator
00209 Abothuguchi West
KES80000 Annually
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Posted 1 day ago
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Job Description
Our client is seeking a motivated and organized Remote Retail Operations Coordinator to support their retail expansion efforts. This position is entirely remote, allowing you to work from your preferred location in Kenya. You will play a crucial role in coordinating daily retail operations, managing inventory, supporting sales staff, and ensuring a seamless customer experience across various retail outlets. The ideal candidate is detail-oriented, possesses excellent organizational skills, and has a background in retail or a related administrative field.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Coordinate daily store operations and ensure adherence to company policies and procedures.
- Manage inventory levels, track stock movements, and facilitate replenishment orders.
- Prepare and analyze sales reports and operational performance metrics.
- Support the training and onboarding of new retail staff.
- Assist in the implementation of visual merchandising standards and promotions.
- Handle customer inquiries, complaints, and feedback, ensuring timely resolution.
- Manage and process sales transactions, returns, and exchanges according to guidelines.
- Coordinate with suppliers and vendors for product deliveries and stock management.
- Ensure compliance with health, safety, and security regulations within retail environments.
- Maintain accurate records of store activities, inventory, and sales data.
- Provide administrative support to the retail management team.
- Assist in the planning and execution of in-store events and marketing activities.
Qualifications:
- Associate's or Bachelor's degree in Business Administration, Marketing, or a related field.
- Proven experience in retail operations, management, or a similar administrative role.
- Strong organizational and time management skills.
- Excellent communication and interpersonal abilities, with a customer-centric approach.
- Proficiency in Microsoft Office Suite, particularly Excel and Word.
- Experience with Point of Sale (POS) systems and inventory management software.
- Ability to multitask and thrive in a fast-paced environment.
- Detail-oriented with strong analytical skills.
- Self-motivated and able to work effectively independently in a remote setting.
- A passion for the retail industry and delivering exceptional customer service.
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