287 Retail Positions jobs in Ngong
Retail Sales Associate
00901 Ngong
KES40000 Annually
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Posted 2 days ago
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Job Description
Our client, a renowned retailer known for its exceptional customer service and quality products, is looking for enthusiastic and customer-focused Retail Sales Associates to join their dynamic team. This role involves a hybrid work arrangement, offering a blend of in-store customer engagement and remote administrative tasks. As a Sales Associate, you will be the face of our brand, providing a welcoming and informative experience to every customer. Your primary responsibilities in-store will include assisting customers with product selection, answering inquiries, processing transactions accurately and efficiently, and maintaining an organized and appealing sales floor. You will be tasked with achieving individual and team sales targets through excellent product knowledge and persuasive selling techniques. In your remote capacity, you will support sales operations by managing customer follow-ups, updating customer databases, preparing sales reports, and assisting with online order fulfillment and customer service inquiries. The ideal candidate possesses strong interpersonal and communication skills, with a genuine passion for helping customers. Previous retail or customer service experience is advantageous. You should be comfortable working in a fast-paced environment, possess excellent problem-solving abilities, and have a keen eye for detail. Proficiency in using point-of-sale (POS) systems and basic computer skills for remote tasks is necessary. Adaptability and a willingness to learn are key, as you will be trained on various product lines and sales strategies. This role offers a fantastic opportunity to develop your sales and customer service skills within a supportive and growing retail environment, contributing to both in-store success and remote operational efficiency. If you are a motivated individual with a flair for sales and customer engagement, we encourage you to apply.
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0
Senior Retail Sales Associate
00100 Ngong
KES55000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic remote team. This pivotal role is crucial for driving sales, enhancing customer engagement, and providing exceptional service to clients across various digital platforms. As a fully remote position, you will leverage cutting-edge communication tools and virtual platforms to connect with customers and colleagues, ensuring a seamless and positive experience. The ideal candidate possesses a deep understanding of retail sales strategies, a proven track record of exceeding sales targets, and a passion for delivering outstanding customer support in a virtual environment. You will be responsible for managing online customer inquiries, processing sales orders, and resolving customer issues with efficiency and professionalism. This role requires a proactive approach to identifying sales opportunities and a commitment to building long-term customer relationships. You will also contribute to the development and implementation of remote sales strategies, analyze sales data to identify trends, and provide feedback to improve the overall customer journey. The ability to work independently, manage time effectively, and maintain a high level of productivity in a remote setting is paramount. We are looking for individuals who are adept at using CRM software, e-commerce platforms, and other digital tools to manage customer interactions and sales processes. If you are a results-oriented professional with excellent communication skills and a desire to excel in a remote retail environment, we encourage you to apply. This is a unique opportunity to shape the future of remote retail operations for our client and contribute to their continued success.
Responsibilities:
The role is based in **Ruiru, Kiambu, KE**, but will be performed entirely remotely.
Responsibilities:
- Drive online sales by actively engaging with potential customers through various digital channels.
- Provide detailed product information and personalized recommendations to meet customer needs.
- Process customer orders accurately and efficiently, ensuring timely delivery.
- Resolve customer inquiries, complaints, and issues promptly and professionally via virtual communication.
- Maintain up-to-date customer records in the CRM system.
- Collaborate with the remote sales team to achieve collective sales goals.
- Identify opportunities to upsell and cross-sell products and services.
- Contribute to the development and refinement of remote sales scripts and best practices.
- Analyze sales performance data and provide regular reports to management.
- Stay informed about product updates, promotions, and industry trends.
- Proven experience in retail sales, preferably in a remote or customer-facing role.
- Demonstrated success in meeting or exceeding sales targets.
- Excellent verbal and written communication skills, with the ability to articulate complex information clearly.
- Strong interpersonal skills and a customer-centric mindset.
- Proficiency in using CRM software, e-commerce platforms, and virtual collaboration tools.
- Ability to work independently and manage workload effectively in a remote setting.
- High school diploma or equivalent; a degree in business or a related field is a plus.
- A dedicated home office space with a reliable internet connection.
The role is based in **Ruiru, Kiambu, KE**, but will be performed entirely remotely.
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1
Remote Retail Sales Associate
00201 Ongata Rongai, Rift Valley
KES45000 Annually
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Posted 2 days ago
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Job Description
We are seeking a highly motivated and customer-focused individual to join our dynamic team as a Remote Retail Sales Associate. In this fully remote position, you will be the primary point of contact for customers, providing exceptional service and driving sales through various digital channels. You will engage with customers via live chat, email, and phone, answering inquiries about products, processing orders, and resolving issues efficiently and professionally. Your role will involve staying up-to-date with product knowledge, understanding customer needs, and recommending suitable products to meet those needs. A key aspect of this role is maintaining a positive and helpful demeanor, even when working independently. You will also be responsible for managing your workload effectively, ensuring all customer interactions are logged accurately in our CRM system, and contributing to the overall success of the sales team. We are looking for someone with excellent communication skills, a passion for retail, and the ability to thrive in a remote work environment. You should be comfortable using various digital communication tools and possess a strong understanding of online sales processes. The ideal candidate will be proactive, results-oriented, and capable of working autonomously while collaborating with remote colleagues.
Responsibilities:
Responsibilities:
- Engage with customers through chat, email, and phone to provide product information and support.
- Process customer orders accurately and efficiently.
- Resolve customer complaints and issues in a timely and satisfactory manner.
- Maintain up-to-date knowledge of products and promotions.
- Identify customer needs and recommend appropriate solutions.
- Achieve individual and team sales targets.
- Maintain detailed customer records in the CRM system.
- Collaborate with other remote team members to share best practices and improve customer service.
- Previous experience in retail or customer service is preferred.
- Excellent verbal and written communication skills.
- Strong interpersonal skills and a friendly, approachable attitude.
- Proficiency in using digital communication tools (e.g., Slack, Zoom, CRM software).
- Ability to work independently and manage time effectively in a remote setting.
- High school diploma or equivalent; some college coursework is a plus.
- A dedicated home office setup with a reliable internet connection.
- A passion for retail and providing outstanding customer experiences.
This advertiser has chosen not to accept applicants from your region.
2
Remote Retail Sales Associate
70200 Abothuguchi West
KES55000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a highly motivated and customer-focused Remote Retail Sales Associate to join their dynamic team. This is a fully remote position, allowing you to work from the comfort of your own home while contributing to a vibrant retail environment. As a Remote Retail Sales Associate, you will be the primary point of contact for customers, providing exceptional service and support across various digital channels. Your responsibilities will include understanding customer needs, recommending suitable products, processing orders efficiently, and resolving inquiries with professionalism and empathy. You will engage with customers through live chat, email, and phone, ensuring a seamless and positive shopping experience. A key aspect of this role involves staying updated on product knowledge, promotions, and company policies to effectively assist customers. You will also be responsible for maintaining accurate customer records and feedback within our CRM system. Collaboration with internal teams, such as marketing and logistics, will be essential to ensure smooth operations and customer satisfaction. We are looking for individuals who possess excellent communication skills, a strong work ethic, and a genuine passion for customer service. Prior experience in retail or customer support is highly desirable. The ideal candidate will be adaptable, proactive, and able to thrive in a fast-paced, remote work setting. You should be comfortable with technology and proficient in using various online tools and platforms. If you are a results-oriented individual with a knack for building rapport and exceeding customer expectations, we encourage you to apply. This role offers a fantastic opportunity to grow your career in the retail sector without the need for physical commuting, contributing from anywhere within Kenya. We value our remote employees and are committed to providing a supportive and engaging work environment. This position is based in the vicinity of **Garissa, Garissa, KE**, but you will perform all duties remotely.
This advertiser has chosen not to accept applicants from your region.
3
Senior Retail Sales Associate
00100 Abothuguchi West
KES45000 Annually
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Posted 2 days ago
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Job Description
We are seeking a highly motivated and experienced Senior Retail Sales Associate to join our dynamic remote team. In this role, you will be instrumental in driving sales, enhancing customer engagement, and contributing to the overall success of our retail operations, all from the comfort of your home office in or near Nairobi, Nairobi, KE . You will act as a brand ambassador, providing exceptional customer service and product knowledge to a diverse online clientele. Your primary responsibilities will include managing customer inquiries via chat, email, and phone, processing online orders efficiently, and resolving customer issues with professionalism and speed. You will also be involved in updating product information on our e-commerce platform, ensuring accuracy and attractiveness. Collaboration with the marketing team to implement promotional campaigns and provide feedback on customer trends will be a key aspect of your role. We expect you to maintain a high level of product knowledge, staying up-to-date with new arrivals and features. This position requires a proactive approach to sales, identifying opportunities to upsell and cross-sell relevant products. You will also be responsible for generating weekly sales reports and analyzing performance metrics to identify areas for improvement. A deep understanding of online retail best practices and a passion for delivering outstanding customer experiences are essential. You should be adept at using various CRM and e-commerce software. The ideal candidate will possess excellent communication, interpersonal, and problem-solving skills, with a proven track record in retail sales, preferably in a remote setting. A keen eye for detail and the ability to work independently with minimal supervision are crucial. Join us and be a vital part of our growing online retail presence.
This advertiser has chosen not to accept applicants from your region.
4
Senior Retail Sales Associate
00100 Abothuguchi West
KES65000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a highly motivated and customer-centric Senior Retail Sales Associate to join their dynamic remote team. This role is pivotal in driving sales performance and ensuring an exceptional customer experience through virtual interactions. As a remote employee, you will leverage digital tools and communication platforms to connect with customers, provide product information, process orders, and resolve inquiries efficiently. You will be responsible for managing online customer interactions, offering personalized recommendations, and contributing to the overall success of the sales department. The ideal candidate possesses a strong understanding of retail sales principles, excellent communication skills, and a proven ability to achieve targets in a virtual environment. You will work closely with the sales management team to develop and implement online sales strategies, analyze customer data, and identify opportunities for growth. This position requires a proactive approach, the ability to work independently, and a commitment to maintaining high standards of customer service. You will be expected to stay updated on product knowledge, sales techniques, and industry trends. This role offers the flexibility of a remote work arrangement, allowing you to contribute to a thriving business from the comfort of your home. Key responsibilities include assisting customers with product selection, handling pre-sales and post-sales support, managing customer relationship management (CRM) systems, and participating in virtual team meetings. You will also be involved in identifying customer needs and suggesting appropriate solutions, processing transactions accurately, and ensuring customer satisfaction. The ability to adapt to new technologies and virtual sales environments is crucial. If you are a results-oriented sales professional with a passion for retail and a desire to excel in a remote setting, we encourage you to apply. Our client is committed to fostering a supportive and collaborative remote work culture. This is a fantastic opportunity to advance your career in the retail sector while enjoying the benefits of remote employment. The role demands a high level of self-discipline and organizational skills to manage tasks effectively. You will be a key point of contact for customers, requiring patience, empathy, and a solution-driven mindset. Attention to detail in order processing and customer data management is essential. Join our client's growing team and make a significant impact. While the role is remote, all interactions will be focused on serving customers with the highest level of professionalism and care. This is an opportunity to be part of an innovative and forward-thinking company.
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5
Senior Retail Sales Associate
00200 Ongata Rongai, Rift Valley
KES45000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team in **Ongata Rongai, Kajiado, KE**. This role is crucial for driving sales, providing exceptional customer service, and maintaining store standards. The ideal candidate will possess a proven track record in retail sales, excellent communication skills, and a passion for delivering outstanding customer experiences. You will be responsible for assisting customers with product selection, processing transactions accurately and efficiently, and contributing to a positive shopping environment.
Key Responsibilities:
Qualifications:
This is an excellent opportunity for a dedicated sales professional to advance their career in a reputable retail environment. If you are passionate about sales and customer service and are looking for a challenging and rewarding role, we encourage you to apply.
Key Responsibilities:
- Greet and assist customers in a friendly and professional manner.
- Understand customer needs and recommend suitable products.
- Achieve and exceed individual and store sales targets.
- Maintain a thorough knowledge of all products and promotions.
- Handle customer inquiries, complaints, and returns with tact and efficiency.
- Operate the point-of-sale (POS) system accurately.
- Assist with inventory management, including stock counts and merchandising.
- Ensure the sales floor is clean, organized, and visually appealing.
- Train and mentor new sales associates.
- Contribute to team meetings and share insights on customer trends and sales strategies.
Qualifications:
- Minimum of 3 years of experience in a retail sales role, with at least 1 year in a senior or supervisory capacity.
- Demonstrated success in meeting sales goals.
- Excellent interpersonal and communication skills (both verbal and written).
- Strong customer service orientation.
- Proficiency in POS systems and basic computer applications.
- Ability to stand for extended periods and lift moderate weight.
- A keen eye for visual merchandising.
- Ability to work flexible hours, including weekends and holidays.
- Must be reliable, punctual, and possess a strong work ethic.
- Prior experience in the local market is a plus.
This is an excellent opportunity for a dedicated sales professional to advance their career in a reputable retail environment. If you are passionate about sales and customer service and are looking for a challenging and rewarding role, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Retail Sales Associate
00200 Ongata Rongai, Rift Valley
KES45000 Monthly
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their dynamic team in **Ongata Rongai, Kajiado, KE**. This role is crucial in driving sales performance, enhancing customer satisfaction, and maintaining the overall visual presentation of the store. The ideal candidate will possess a strong understanding of retail operations, exceptional customer service skills, and a proven track record of achieving sales targets. You will be responsible for assisting customers in finding the products they need, providing detailed product information, and offering personalized recommendations to enhance their shopping experience. This includes demonstrating product features, answering queries effectively, and building rapport with customers to foster loyalty. Beyond direct sales, you will contribute to inventory management, including receiving stock, conducting regular stock takes, and ensuring accurate inventory records. Visual merchandising will also be a key responsibility, where you will be expected to arrange products attractively, maintain store cleanliness, and implement promotional displays according to company guidelines. You will also play a role in staff training and mentoring, sharing your expertise with junior team members to improve overall team performance. Opportunities for career advancement within our client's organization are excellent for high achievers. This position offers a competitive salary and benefits package. To be successful, you should have at least 3 years of experience in a similar retail role, with a demonstrated ability to meet and exceed sales goals. Excellent communication and interpersonal skills are essential, as is a friendly and approachable demeanor. A passion for the products and a commitment to delivering outstanding customer service are paramount. Familiarity with point-of-sale (POS) systems and inventory management software is preferred. Basic understanding of merchandising principles is also beneficial. If you are a results-oriented individual with a passion for retail and customer engagement, we encourage you to apply.
Responsibilities:
Responsibilities:
- Drive sales performance and meet/exceed individual and team sales targets.
- Provide exceptional customer service, addressing customer needs and inquiries promptly and professionally.
- Offer product expertise, demonstrating features and benefits to potential buyers.
- Maintain store presentation standards, including visual merchandising and cleanliness.
- Assist with inventory management, including receiving, stocking, and conducting inventory counts.
- Handle customer transactions accurately using the POS system.
- Contribute to a positive and collaborative team environment.
- Support store management with operational tasks and team training as needed.
- Minimum of 3 years of experience in retail sales.
- Proven ability to achieve sales targets.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work effectively in a fast-paced environment.
- Strong organizational skills and attention to detail.
- Proficiency with POS systems and basic computer skills.
- High school diploma or equivalent; further education in business or marketing is a plus.
- Availability to work flexible hours, including weekends and holidays.
This advertiser has chosen not to accept applicants from your region.
7
Regional Retail Sales Manager
70100 Abothuguchi West
KES150000 Annually
WhatJobs
Posted 2 days ago
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Job Description
We are searching for a motivated and experienced Regional Retail Sales Manager to drive sales performance and manage our retail operations across a designated region. This is a fully remote position, allowing you to effectively lead your team and oversee sales activities from your preferred location. You will be responsible for developing and implementing sales strategies, setting targets, coaching and developing a team of sales professionals, and ensuring exceptional customer experiences within our retail outlets. Your role will involve analyzing sales data, identifying market opportunities, and executing plans to maximize revenue and market share. Key responsibilities include developing and executing regional sales plans, managing sales pipelines and forecasts, recruiting, training, and motivating sales staff, monitoring sales performance against targets, identifying and developing new business opportunities, ensuring adherence to company sales policies and standards, and providing regular performance reports to senior management. The ideal candidate will possess a strong background in retail sales management, with a proven ability to lead and inspire sales teams. Excellent communication, negotiation, and leadership skills are essential. You should be adept at using CRM systems and sales analytics tools to drive decision-making. The ability to work independently, manage a remote team effectively, and travel as needed (when applicable) is crucial. This is an excellent opportunity to take ownership of sales growth and make a significant impact on our company's success. If you are a sales leader with a passion for retail and a drive to exceed targets, we encourage you to apply. This role, supporting our retail presence in **Garissa, Garissa, KE**, is performed on a fully remote basis.
This advertiser has chosen not to accept applicants from your region.
8
Senior Retail Sales Manager
00200 Abothuguchi West
KES150000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Senior Retail Sales Manager to oversee and drive sales performance for their flagship store located in Nairobi, Nairobi, KE . This is a critical role responsible for leading a dynamic team, optimizing store operations, and ensuring exceptional customer experiences. The ideal candidate will possess a proven track record in retail management, a deep understanding of sales strategies, and the ability to foster a positive and productive work environment.
Responsibilities:
Responsibilities:
- Develop and implement comprehensive sales strategies to achieve and exceed revenue targets.
- Manage and motivate the retail sales team, providing ongoing training, coaching, and performance feedback.
- Oversee daily store operations, including inventory management, visual merchandising, and adherence to company policies and procedures.
- Analyze sales data and market trends to identify opportunities for growth and improvement.
- Build and maintain strong relationships with customers, ensuring high levels of satisfaction and loyalty.
- Manage store budget, expenses, and profitability.
- Collaborate with the marketing team to develop and execute in-store promotions and events.
- Ensure compliance with all health, safety, and security regulations.
- Recruit, onboard, and train new sales associates.
- Contribute to the overall strategic direction of the retail division.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of progressive experience in retail management, with at least 2 years in a senior leadership role.
- Demonstrated success in driving sales growth and achieving targets.
- Strong leadership, communication, and interpersonal skills.
- Excellent understanding of retail operations, merchandising, and customer service principles.
- Proficiency in using POS systems and retail management software.
- Ability to work flexible hours, including weekends and holidays.
- Strong analytical and problem-solving abilities.
- Passion for retail and delivering outstanding customer experiences.
This advertiser has chosen not to accept applicants from your region.
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