1,577 Retail Positions jobs in Kenya

• Engage with customers to understand their needs and provide personalized product recommendations.
• Assist customers with fitting room services, product inquiries, and style advice.
• Process sales transactions accurately and efficiently using the point-of-sale system.
• Maintain visual merchandising standards to ensure the store is attractive and well-organized.
• Replenish inventory on the sales floor and assist with stock management.
• Handle customer complaints and returns with professionalism and a focus on resolution.
• Participate in regular product knowledge training to stay updated on current trends and offerings.
• Contribute to team goals and maintain a positive work environment.
• Conduct remote administrative tasks such as online order processing, inventory checks, and customer follow-ups via email or phone.
• Ensure the store adheres to all company policies and procedures, including health and safety guidelines.

• Previous experience in retail sales or customer service is preferred.
• A keen interest in fashion and an eye for style.
• Excellent interpersonal and communication skills.
• Ability to work effectively in a team and independently.
• Basic computer proficiency for remote administrative tasks.
• Flexibility to work a hybrid schedule, including weekends and some evenings.
• A positive attitude and a strong work ethic.
• Ability to stand for extended periods and lift moderate weight.

• Greet and assist customers in a friendly and professional manner.
• Understand customer needs and recommend appropriate products and services.
• Process sales transactions accurately using the point-of-sale (POS) system.
• Maintain an organized and visually appealing sales floor.
• Assist with inventory management, including receiving stock, stocking shelves, and conducting counts.
• Handle customer inquiries and resolve complaints efficiently and courteously.
• Participate in product training sessions to enhance product knowledge.
• Contribute to achieving store sales targets and objectives.
• Engage with customers through online channels, responding to inquiries and managing social media platforms.
• Perform remote administrative tasks, such as updating inventory databases, processing online orders, and responding to emails.
• Collaborate with the team to ensure a seamless customer experience across all touchpoints.
• Maintain store cleanliness and tidiness.
• Assist with visual merchandising to enhance product presentation.
• Promote loyalty programs and special offers to customers.
• Contribute to a positive and team-oriented work environment.

• Previous experience in retail sales or customer service is highly desirable.
• Excellent communication and interpersonal skills.
• Strong sales and persuasion abilities.
• Basic computer proficiency, including experience with POS systems and MS Office Suite.
• Ability to work effectively in a hybrid environment, balancing in-store and remote duties.
• Customer-centric approach with a commitment to service excellence.
• Ability to work flexible hours, including weekends and holidays as needed.
• A proactive and enthusiastic attitude.
• Team player with a willingness to assist colleagues.
• High school diploma or equivalent.

• Greet and assist customers in a friendly and professional manner.
• Provide product information and recommendations to customers.
• Process sales transactions accurately using the point-of-sale (POS) system.
• Maintain visual merchandising standards and ensure the store is clean and organized.
• Restock merchandise and manage inventory levels.
• Handle customer inquiries and resolve complaints effectively.
• Achieve individual and team sales goals.
• Assist with opening and closing procedures.
• Participate in team meetings and training sessions.
• Contribute to a positive and collaborative work environment.

• High school diploma or equivalent.
• Previous retail or customer service experience is a plus.
• Strong communication and interpersonal skills.
• Friendly and outgoing personality.
• Ability to work flexible hours, including weekends and holidays.
• Basic math skills for handling transactions.
• A positive attitude and willingness to learn.
• Ability to stand for extended periods and lift moderate weight.

The Vita Coco Company, created in 2004 by Co-CEO Michael Kirban and Ira Liran, produces the leading brand of coconut water in the United States with a growing presence around the world.

In 2021, The Vita Coco Company became a publicly traded, Public Benefit Corporation. With a growing portfolio of natural products, The Vita Coco Company has identified its public benefit purpose as creating ethical, sustainable products that uplift communities and do right by our planet by harnessing and protecting nature's resources.

In 2022, The Vita Coco Company was certified as a B Corporation furthering the Company's commitment toward operating its business as a force for good, while delivering better-for-you products.

Vita Coco is headquartered in New York City with international offices in London and Singapore. The Company is Nasdaq-listed under ticker symbol COCO.

The Vita Coco Company is searching for a
Retail Sales Manager
based in
Inland Empire, California
.
This person will lead efforts in stores to achieve product distribution, display execution, and revenue goals in the Market. The Retail Sales Manager will focus on the distribution, display and shelf set opportunities for the Top 100 accounts in the assigned territory and represent the company to distributor partners in all sales-oriented activities.

This is an entry-level remote role in CPG selling, covering the surrounding Inland Empire area, and will report directly to the Market Manager.
Main Responsibilities

• Plan and prepare innovation launches, new retail programs and market blitzes.
• Sell the entire Vita Coco portfolio at account level, achieve KPIs on cases sold, displays, and new distribution availability, etc.
• Utilize VIP Karma to build account call history, record accomplishments and optimize daily schedule.
• Analyze monthly sales reports to identify opportunities and assess under-performing accounts.
• Forge strong partnership with Distributor Sales team and demonstrate best practices.
• Develop and maintain relationships with key retail accounts and open new accounts to grow brand visibility and distribution.
• Provide consistent communication on retail execution, highlighting accomplishments, and follow-up needed from Independent Distributor Sales Managers, KDP Branch Managers & District Managers
• Build, move and improve display execution and/or product to establish best location for sales on all company products as necessary in assigned stores.
• Measure and audit individual accounts and execution after each visit.
• Support consumer and retail activity by working with the Field Marketing team if/when in market.

Qualifications

• 0-2 years of professional Sales or Distributor experience, preferably within the Food & Beverage or CPG industry
• Must have the ability to lift cases of product between 10-35 pounds.
• Must have a valid driver's license and own vehicle to travel.
• Must be able to stand and walk for long periods of time.
• Must have the ability to place product on overhead shelving.
• Must have the ability to travel between multiple accounts each day if needed.
• Proven ability to approach accounts in an innovative and creative way to expand the business.
• Ability to formulate account strategies and execute against them and analyze sales data; trade/business analytics.
• Professional demeanor in working with co-workers, distributors, retail reps, and customers.
• Exceptional customer service, interpersonal and communication skills (both written and verbal)
• Creative presentation, public speaking, and premium selling skills
• A team player who also can work well independently.
• Proficient MS Office Suite skills (Outlook, Excel, Word, PowerPoint

At The Vita Coco Company, compensation decisions are dependent upon a variety of factors, which may include, but are not limited to: skill set, experience, education, training, licensure and certifications, knowledge and abilities of the applicant, alignment with market data, and other business and organizational needs. A reasonable estimate of the current pay range for this position is $45,000 to $58,000. This range may vary for positions that will be performed outside of California, Colorado, Nevada, New York City, Westchester County, NY, Rhode Island, or Washington.
The Vita Coco Company is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation because of age, race, religion, color, national origin, gender, sex, sexual orientation (including transgender status, gender identity or expression), physical or mental disability, genetic information, marital status, AIDS/HIV status, military service, veteran status, or any other status protected by federal, state, or local laws. The Company is dedicated to the fulfillment of this policy regarding all aspects of employment, including but not limited to recruiting, hiring, placement, transfer, training, promotion, rates of pay, and other compensation, termination, and all other terms,
conditions, and privileges of employment.

• Lead, mentor, and motivate the retail sales team to achieve sales targets.
• Develop and implement effective sales strategies to drive revenue growth.
• Manage daily store operations, including inventory control and visual merchandising.
• Ensure exceptional customer service standards are consistently met.
• Analyze sales data and market trends to identify opportunities and challenges.
• Recruit, train, and develop sales associates.
• Oversee store compliance with company policies and safety regulations.
• Manage staffing schedules and operational budgets effectively.
• Collaborate with marketing and operations teams to enhance store performance.

• Proven experience in retail sales management or a similar leadership role.
• Demonstrated success in achieving sales targets and driving business growth.
• Strong leadership, coaching, and team-building skills.
• Excellent communication, interpersonal, and problem-solving abilities.
• Proficiency in retail management software and data analysis.
• Ability to work effectively in a hybrid work environment, balancing on-site and remote responsibilities.
• Knowledge of inventory management and visual merchandising principles.
• A strong customer focus and commitment to service excellence.

• Engage with customers in a friendly and approachable manner, understanding their needs and providing product recommendations.
• Achieve personal and store sales targets through effective selling techniques and product knowledge.
• Maintain an attractive and well-organized store presentation, including visual merchandising and stock replenishment.
• Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
• Handle customer inquiries, complaints, and returns professionally, aiming for satisfactory resolutions.
• Develop a deep understanding of the products offered, including features, benefits, and pricing.
• Assist with inventory management, including receiving, unpacking, and tagging new stock.
• Contribute to a positive team environment by collaborating with colleagues and supporting store operations.
• Participate in store meetings and training sessions to enhance product knowledge and sales skills.
• Ensure compliance with all store policies and procedures, including safety and security protocols.

• Previous experience in a retail sales or customer service role is preferred.
• Excellent interpersonal and communication skills.
• A genuine passion for customer service and exceeding expectations.
• Ability to work effectively in a fast-paced team environment.
• Basic math skills for handling transactions.
• Flexibility to work various shifts, including weekends and holidays.
• A proactive attitude and willingness to learn.
• High school diploma or equivalent.

• Respond to customer inquiries via live chat, email, and phone in a timely and professional manner.
• Assist customers with product selection, sizing, and styling advice.
• Process customer orders, returns, and exchanges accurately.
• Resolve customer complaints and issues effectively and empathetically.
• Proactively promote products and upsell/cross-sell to customers.
• Maintain a high level of product knowledge.
• Contribute to achieving sales targets and customer satisfaction goals.
• Provide feedback to the team on customer trends and product issues.
• Follow company policies and procedures to ensure a consistent customer experience.
• Maintain a positive and helpful attitude.

• High school diploma or equivalent; some college or a degree is a plus.
• Proven experience in retail sales, customer service, or a similar role.
• Excellent verbal and written communication skills.
• Strong interpersonal and active listening skills.
• Proficiency with computers and various software applications.
• Ability to work independently and manage time effectively in a remote environment.
• A genuine interest in fashion and e-commerce.
• Ability to multitask and handle a high volume of customer interactions.
• A reliable internet connection and a quiet workspace are required.
• Positive attitude and a customer-centric mindset.