2,741 Remote Senior Field Service Engineer Robotics jobs in Kenya
Remote Field Service Engineer - Robotics
Posted 8 days ago
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Job Description
Our client is searching for a highly skilled and self-motivated Field Service Engineer specializing in robotics for a fully remote position. In this role, you will provide expert technical support, troubleshooting, and maintenance for advanced robotic systems used in various industrial applications. While the role is remote, it involves managing service requests and coordinating on-site interventions through a network of local technicians or direct remote diagnostics. You will be instrumental in ensuring the optimal performance and longevity of our client's robotic solutions, diagnosing complex issues, and implementing effective resolutions.
Your responsibilities will include:
Your responsibilities will include:
- Performing remote diagnostics and troubleshooting of robotic systems, including hardware and software components.
- Developing and implementing preventive maintenance schedules.
- Providing technical support and guidance to end-users and on-site technicians.
- Analyzing system performance data to identify potential issues and areas for improvement.
- Authoring technical documentation, including service manuals and troubleshooting guides.
- Collaborating with the engineering team to provide feedback on product design and performance.
- Managing spare parts inventory and coordinating service visits.
- Ensuring compliance with safety regulations and operational standards.
- Staying updated on the latest advancements in robotics and automation technology.
- Responding to urgent service requests and minimizing system downtime.
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Lead Remote Field Service Engineer - Robotics
Posted 20 days ago
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Job Description
Our client is seeking a highly experienced and technically adept Lead Remote Field Service Engineer specializing in robotics and automation systems. This is a fully remote position, with primary operational focus on the **Eldoret, Uasin Gishu, KE** region, though you will be providing remote support globally. You will be responsible for the remote diagnosis, troubleshooting, and resolution of complex technical issues with advanced robotic equipment. This includes monitoring system performance, performing remote diagnostics, guiding on-site technicians through repair procedures, and developing preventative maintenance strategies. The ideal candidate will possess an extensive background in industrial robotics, automation, mechatronics, and control systems. You should be proficient in diagnosing hardware and software issues, interpreting technical schematics, and utilizing remote diagnostic tools and platforms. Strong understanding of PLC programming, industrial networks, and data acquisition systems is crucial. Excellent communication and training skills are required, as you will be remotely instructing and advising on-site personnel. A Bachelor's or Master's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field is preferred. Significant hands-on experience with leading robotic brands (e.g., FANUC, KUKA, ABB) is a must. This role demands a proactive, analytical individual who can thrive in a fast-paced, problem-solving environment. You will be expected to contribute to the continuous improvement of our remote support services and develop innovative solutions to minimize downtime. The ability to manage multiple complex issues simultaneously and prioritize effectively is essential. This is an exciting opportunity to leverage your expertise in a leading-edge field, working remotely to ensure the optimal performance of sophisticated automated systems. Your remote guidance will be critical to operational continuity for our clients. Joining our team means contributing to advancements in industrial automation and maintaining high standards of service.
Responsibilities:
Qualifications:
Responsibilities:
- Provide expert remote technical support for robotic and automation systems.
- Diagnose and troubleshoot complex hardware and software issues remotely.
- Guide on-site field technicians through repair and maintenance procedures.
- Monitor system performance and implement proactive maintenance strategies.
- Develop and refine remote diagnostic tools and protocols.
- Interpret technical documentation, schematics, and blueprints.
- Collaborate with engineering and product development teams on issue resolution and system enhancements.
- Create technical documentation and training materials for remote support.
- Manage service request queues and ensure timely resolution of critical issues.
- Contribute to the continuous improvement of field service operations.
Qualifications:
- Bachelor's or Master's degree in Engineering (Mechanical, Electrical, Mechatronics) or a related discipline.
- 7+ years of experience in field service engineering, with a focus on industrial robotics and automation.
- Proven expertise in troubleshooting and repairing complex robotic systems.
- Proficiency with various robotic platforms (e.g., FANUC, KUKA, ABB).
- Strong knowledge of control systems, PLCs, and industrial networking.
- Experience with remote diagnostic software and tools.
- Excellent problem-solving, analytical, and critical thinking skills.
- Superior communication, interpersonal, and instructional abilities for remote guidance.
- Ability to work independently and manage multiple priorities in a remote setting.
- Willingness to travel occasionally for critical on-site support or training if absolutely necessary (though primary role is remote).
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Senior Remote Field Service Engineer (Robotics)
Posted 8 days ago
Job Viewed
Job Description
Our client, a global leader in advanced robotics and automation solutions, is seeking a highly skilled Senior Remote Field Service Engineer to provide expert technical support and maintenance for complex robotic systems. While this role is primarily remote, it will involve occasional on-site travel for critical installations or complex troubleshooting. You will be responsible for diagnosing and resolving hardware and software issues, performing preventative maintenance, and ensuring optimal performance of robotic equipment deployed at client sites. Your expertise in robotics, mechatronics, and industrial automation will be crucial. You will leverage remote diagnostic tools, video conferencing, and detailed documentation to guide on-site personnel and perform remote interventions.
Responsibilities:
Responsibilities:
- Provide remote technical support, troubleshooting, and diagnostics for advanced robotic systems.
- Analyze system performance data and identify potential issues before they cause downtime.
- Guide on-site technicians or client personnel through complex repair and maintenance procedures.
- Perform remote configuration, calibration, and software updates for robotic systems.
- Develop and maintain comprehensive technical documentation, including service manuals and troubleshooting guides.
- Conduct root cause analysis for recurring technical problems and implement corrective actions.
- Collaborate with engineering and product development teams to provide feedback on system design and reliability.
- Manage spare parts inventory and recommend necessary replacements.
- Train clients and internal staff on the operation and maintenance of robotic systems.
- Respond to critical service requests and ensure timely resolution of issues to minimize client disruption.
- Occasional on-site travel may be required for complex installations or critical repairs.
- Bachelor's degree in Robotics Engineering, Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field.
- Minimum of 6 years of experience in field service or technical support for industrial robotics or automation systems.
- Proven expertise in diagnosing and repairing mechanical, electrical, and software issues in complex robotic systems.
- Proficiency with common robotics programming languages and diagnostic tools.
- Experience with remote monitoring and diagnostic technologies.
- Strong understanding of industrial automation principles and control systems.
- Excellent analytical, problem-solving, and critical-thinking skills.
- Exceptional communication, interpersonal, and customer service skills, with the ability to clearly explain technical issues to diverse audiences.
- Ability to work independently and manage priorities effectively in a remote setting.
- Willingness to travel occasionally for on-site support (estimated 10-20%).
This advertiser has chosen not to accept applicants from your region.
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Remote Field Service Technician - Robotics
Posted 14 days ago
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Job Description
Our client, a leader in industrial automation and robotics, is looking for an experienced Remote Field Service Technician to provide remote technical support and troubleshooting for their advanced robotic systems. While the role is primarily remote, it may involve occasional on-site travel for complex issues or installations. You will be responsible for diagnosing and resolving technical problems with robotic equipment using remote access tools, diagnostic software, and customer-provided information. This includes guiding customers through troubleshooting steps, interpreting error logs, and providing detailed repair instructions. You will maintain a high level of expertise in our client's robotic product lines, including installation, maintenance, and repair procedures. The ideal candidate will have a strong background in mechatronics, electronics, mechanical engineering, or a related technical field, with hands-on experience in robotics or automated systems. Proficiency with diagnostic tools, multimeter usage, and the ability to interpret technical schematics and manuals are essential. Excellent problem-solving skills, logical thinking, and the ability to remain calm and effective under pressure are critical. Strong communication skills are required to clearly explain technical issues and solutions to customers of varying technical backgrounds. This role demands self-motivation, excellent time management, and the ability to work independently with minimal supervision. You will be part of a global support network, collaborating with engineers and other support staff to ensure optimal performance of our clients' robotic installations. A relevant technical diploma or degree is required. Experience in a remote technical support role or field service position is highly preferred.
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Remote Lead Field Service Engineer - Robotics & Automation
Posted 16 days ago
Job Viewed
Job Description
Our client, a leader in industrial automation and robotics solutions, is seeking a highly experienced and dedicated Lead Field Service Engineer to join their fully remote technical support division. This critical role involves providing expert remote assistance, troubleshooting, and support for complex robotic systems and automated machinery deployed at client sites across various industries. You will be the primary point of contact for advanced technical issues, guiding on-site technicians and clients through diagnostic procedures, repairs, and system optimizations. The ideal candidate possesses a profound understanding of electro-mechanical systems, PLC programming, industrial networking, and possesses exceptional problem-solving capabilities under pressure. This is a remote-first role, demanding self-discipline, excellent communication, and the ability to work effectively without direct supervision.
Responsibilities:
Responsibilities:
- Provide expert-level remote technical support for robotic and automation systems.
- Diagnose and troubleshoot complex hardware, software, and network issues using remote diagnostic tools.
- Guide on-site personnel (client technicians, junior engineers) through repair and maintenance procedures via video calls and detailed documentation.
- Develop and maintain comprehensive technical documentation, including troubleshooting guides, FAQs, and repair manuals.
- Analyze system performance data to identify potential issues and recommend preventative maintenance strategies.
- Collaborate with the engineering and product development teams to report bugs and suggest product improvements based on field feedback.
- Manage and prioritize incoming support requests, ensuring timely resolution of critical issues.
- Conduct remote training sessions for client personnel on system operation and basic maintenance.
- Contribute to the continuous improvement of remote support processes and tools.
- Ensure client satisfaction through prompt, effective, and professional technical assistance.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related field.
- Minimum of 7 years of experience in field service, maintenance, or support of industrial automation systems, robotics, or complex machinery.
- In-depth knowledge of PLC programming (e.g., Siemens, Allen-Bradley), HMI systems, and industrial communication protocols (e.g., Profibus, Ethernet/IP).
- Proficiency in diagnosing and troubleshooting electro-mechanical components, servo drives, sensors, and vision systems.
- Strong understanding of network infrastructure and cybersecurity principles in industrial environments.
- Excellent remote troubleshooting and problem-solving skills, with the ability to think critically and systematically.
- Superior communication and interpersonal skills, with the ability to clearly explain complex technical concepts to diverse audiences.
- Experience with remote access tools and virtual collaboration platforms is essential.
- Proven ability to work independently and manage time effectively in a remote setting.
- Willingness to travel occasionally for critical on-site interventions if absolutely necessary (though the role is primarily remote).
- Professional certifications in relevant automation or robotics platforms are a significant advantage.
This advertiser has chosen not to accept applicants from your region.
4
Remote Senior Field Service Engineer - Robotics
Posted 19 days ago
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Job Description
Our client is seeking a highly skilled and motivated Senior Field Service Engineer specializing in Robotics to join our global support team. This is a fully remote position, requiring extensive travel to client sites across various regions when necessary, but with a significant focus on remote diagnostics, troubleshooting, and support. You will be responsible for providing expert technical assistance for the installation, maintenance, repair, and upgrading of advanced robotic systems and automation equipment. Your role involves remotely diagnosing complex mechanical, electrical, and software issues, guiding on-site technicians through troubleshooting procedures, and developing effective solutions to minimize downtime. You will also contribute to creating and updating technical documentation, training materials, and best practice guides for remote support. The ideal candidate possesses a strong background in industrial robotics, automation, mechatronics, or a related field, with at least 5-7 years of experience in field service or technical support roles. Expertise in PLC programming, HMI configuration, and proficiency with diagnostic tools are essential. Excellent problem-solving skills, a keen analytical mind, and the ability to communicate complex technical information clearly and concisely, both verbally and in writing, are critical for success in this remote-first role. You must be adept at working independently, managing your schedule, and collaborating effectively with remote engineering teams and clients worldwide. This is an exciting opportunity to work with cutting-edge technology and contribute to the operational efficiency of our clients across diverse industries. A willingness to travel occasionally for critical on-site interventions is required. We are looking for a proactive, detail-oriented professional who is passionate about robotics and committed to delivering exceptional service remotely.
Key Responsibilities:
Key Responsibilities:
- Provide remote diagnostics and troubleshooting for robotic systems.
- Guide on-site personnel through complex repair and maintenance procedures.
- Develop and implement solutions to minimize system downtime.
- Contribute to the creation of technical documentation and training materials.
- Perform remote software updates and configuration management.
- Analyze system performance data and recommend improvements.
- Collaborate with internal engineering teams to resolve escalated issues.
- Ensure customer satisfaction through prompt and effective technical support.
- Identify and report recurring technical problems to engineering.
- Occasional travel for critical on-site interventions and installations.
- Degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
- 5-7 years of experience in field service engineering for robotics or automation.
- Strong knowledge of industrial robots, PLCs, and HMIs.
- Proficiency with diagnostic software and tools.
- Excellent troubleshooting and problem-solving skills.
- Strong verbal and written communication skills for remote interaction.
- Ability to work independently and manage time effectively.
- Willingness and ability to travel as required.
- Understanding of networking protocols for industrial systems.
- Experience in customer support and relationship management.
This advertiser has chosen not to accept applicants from your region.
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Remote Lead Field Service Technician - Robotics
Posted 22 days ago
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Job Description
Our client, a leader in advanced robotics and automation solutions, is seeking a highly skilled and experienced Lead Field Service Technician to join their remote team, supporting clients across various industries. This is a fully remote position, requiring extensive travel to customer sites as needed, but with primary operational management and support conducted remotely. You will be responsible for the installation, troubleshooting, maintenance, and repair of sophisticated robotic systems and automated equipment. This role demands a deep technical understanding of mechanical, electrical, and software components of industrial robots. You will guide junior technicians, conduct on-site training, and ensure that all service operations meet the highest standards of safety and efficiency. Developing and implementing preventive maintenance programs will be crucial. The ideal candidate will have a proven ability to diagnose complex technical issues, often under pressure, and provide timely and effective solutions. Strong communication skills are essential for liaising with clients, engineering teams, and support staff. A proactive approach to problem-solving and a commitment to continuous learning in the rapidly evolving field of robotics are highly valued. This is an exciting opportunity to work with cutting-edge technology and contribute to the operational success of our global clientele.
Responsibilities:
Responsibilities:
- Perform complex installations, maintenance, and repair of robotic systems and automated machinery.
- Diagnose and troubleshoot mechanical, electrical, and software issues on-site and remotely.
- Provide technical leadership and mentorship to junior field service technicians.
- Develop and implement preventive maintenance schedules and procedures.
- Conduct on-site client training on equipment operation and maintenance.
- Collaborate with engineering and R&D teams to resolve technical challenges.
- Manage service requests and ensure timely resolution of client issues.
- Maintain detailed service records and documentation.
- Ensure compliance with safety regulations and company policies.
- Travel extensively to client locations as required for service and support.
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related technical field.
- Minimum of 7+ years of experience in field service, with a focus on industrial automation and robotics.
- Expertise in diagnosing and repairing complex electromechanical systems.
- Strong understanding of control systems, PLC programming, and industrial networking.
- Proven ability to lead technical teams and provide effective guidance.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and customer service skills.
- Ability to work independently and manage travel effectively.
- Proficiency with diagnostic tools and relevant software.
- Experience with robotic programming languages is a plus.
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6
Senior Field Service Engineer - Robotics (Remote)
Posted 22 days ago
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Job Description
Our client is a global leader in advanced automation and robotics solutions, and they are looking for a highly skilled and experienced Senior Field Service Engineer to join their fully remote technical support team. This role is crucial for providing expert on-site and remote technical assistance for complex robotic systems used in industrial manufacturing and logistics. You will be responsible for diagnosing, troubleshooting, and repairing sophisticated electromechanical systems, ensuring minimal downtime for our valued clients. While the role is remote-first, it requires significant travel to client sites for hands-on interventions.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Provide expert technical support for robotic systems, including installation, maintenance, and repair.
- Diagnose and troubleshoot hardware, software, and network issues related to robotic systems.
- Perform scheduled preventative maintenance to ensure optimal system performance and longevity.
- Conduct root cause analysis for recurring technical problems and implement permanent solutions.
- Develop and deliver technical training to client personnel on system operation and maintenance.
- Create and maintain detailed service reports, documenting all interventions and resolutions.
- Collaborate with engineering and R&D teams to provide feedback on product performance and identify areas for improvement.
- Respond to emergency service calls and resolve issues efficiently to minimize client operational disruption.
- Manage spare parts inventory and ensure timely ordering and replenishment.
- Adhere to all safety protocols and environmental regulations during on-site service calls.
- Contribute to the development of technical documentation, troubleshooting guides, and best practices.
- Travel extensively to client locations (up to 75%) to perform on-site support as needed.
Required Qualifications:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related technical field.
- Minimum of 6 years of experience in field service, technical support, or maintenance of complex automated systems, preferably robotics.
- Strong understanding of electromechanical systems, PLCs, industrial networks, and control systems.
- Proficiency in reading and interpreting technical drawings, schematics, and manuals.
- Excellent problem-solving, diagnostic, and analytical skills.
- Demonstrated ability to work independently and manage time effectively in a demanding field environment.
- Strong communication and interpersonal skills, with the ability to interact professionally with clients at all levels.
- Willingness and ability to travel frequently (up to 75%) domestically and internationally as required.
- Experience with specific robotic platforms or industrial automation software is a significant advantage.
- Proficiency in using diagnostic tools and equipment.
- A proactive approach to identifying and resolving potential issues.
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7
Remote Lead Field Service Engineer - Advanced Robotics
Posted today
Job Viewed
Job Description
Our client is a global leader in advanced robotics and automation solutions, seeking a highly skilled and experienced Lead Field Service Engineer to join their remote team. This position offers the unique opportunity to provide expert technical support and maintenance for complex robotic systems deployed worldwide, all from a remote location. You will be the go-to expert for troubleshooting, diagnostics, and repairs, ensuring optimal performance and uptime for our client's cutting-edge robotic installations. The role demands a proactive approach, exceptional problem-solving skills, and the ability to guide and mentor junior technicians. You will play a crucial role in maintaining the highest standards of service excellence.
Key Responsibilities:
Required Qualifications:
This remote position offers a competitive remuneration package, flexibility, and the chance to be at the forefront of industrial automation. If you are a seasoned professional passionate about robotics and remote support, we invite you to apply. Our client's services are critical to various industries, supporting operational continuity for businesses, including those that may have a presence or need for advanced maintenance support near Naivasha, Nakuru, KE .
Key Responsibilities:
- Provide remote expert-level technical support and troubleshooting for advanced robotic systems.
- Develop and implement innovative solutions to complex hardware and software issues.
- Conduct root cause analysis for equipment failures and implement corrective actions.
- Create and update technical documentation, including repair manuals and diagnostic guides.
- Train and mentor field service technicians on best practices and advanced troubleshooting techniques.
- Collaborate with engineering and product development teams to provide feedback for product improvement.
- Manage spare parts inventory and coordinate timely delivery for critical repairs.
- Ensure adherence to safety protocols and quality standards in all service activities.
- Develop remote diagnostic tools and methodologies to enhance service efficiency.
- Respond to critical service escalations and ensure rapid resolution.
Required Qualifications:
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
- Minimum of 7 years of experience in field service, maintenance, or repair of complex automated systems, robotics, or industrial machinery.
- Strong expertise in diagnosing and repairing electromechanical systems, PLCs, HMI, and robotic control systems.
- Proficiency in reading and interpreting technical schematics and blueprints.
- Excellent problem-solving, analytical, and diagnostic skills.
- Proven ability to work independently and manage time effectively in a remote environment.
- Strong communication and interpersonal skills, with the ability to explain technical issues clearly.
- Experience with remote diagnostic tools and remote access technologies.
- Willingness to travel occasionally for critical on-site support if absolutely necessary (though the role is primarily remote).
- Experience in a lead or supervisory role is highly advantageous.
This remote position offers a competitive remuneration package, flexibility, and the chance to be at the forefront of industrial automation. If you are a seasoned professional passionate about robotics and remote support, we invite you to apply. Our client's services are critical to various industries, supporting operational continuity for businesses, including those that may have a presence or need for advanced maintenance support near Naivasha, Nakuru, KE .
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8
Remote Senior Field Service Engineer - Robotics & Automation
Posted 22 days ago
Job Viewed
Job Description
Our client is a leading innovator in industrial robotics and automation solutions, and they are seeking a highly experienced Senior Field Service Engineer to join their elite, fully remote technical support team. This role is pivotal in ensuring the seamless operation and optimal performance of complex automated systems for our diverse clientele. You will be responsible for providing advanced remote troubleshooting, diagnostic support, and technical guidance to clients facing issues with their robotic systems, PLCs, HMI, and other automation hardware and software. Your expertise will be critical in minimizing downtime and maximizing the efficiency of our clients' operations. This position requires a deep understanding of industrial automation principles, robotics kinematics, control systems, and network communications within an industrial setting. You will be expected to develop and deliver remote training sessions for client technical staff, assist in the installation and commissioning of new systems (remotely guided where possible), and contribute to the continuous improvement of our service and support processes. The ideal candidate will possess exceptional problem-solving skills, with a methodical approach to diagnosing and resolving complex technical challenges in a high-pressure environment. Strong technical acumen in electrical, mechanical, and software aspects of automation systems is essential. Excellent communication and interpersonal skills are vital for interacting with clients, understanding their needs, and providing clear, concise solutions. As this is a fully remote role, a high degree of self-discipline, autonomy, and time management is required to succeed. You will need to be adept at leveraging remote diagnostic tools and collaborating effectively with internal engineering and support teams. We are looking for a proactive individual who is passionate about technology and dedicated to providing outstanding customer service. Your contributions will directly impact client satisfaction and the overall reputation of our service division. A commitment to staying current with the latest advancements in robotics and automation technology is expected.
Responsibilities:
Qualifications:
Responsibilities:
- Provide advanced remote technical support and troubleshooting for robotic and automation systems.
- Diagnose and resolve complex hardware, software, and network issues.
- Guide clients through installation, commissioning, and maintenance procedures remotely.
- Develop and deliver remote technical training programs for client personnel.
- Analyze system performance data to identify potential issues and recommend optimizations.
- Document troubleshooting steps, solutions, and best practices for internal knowledge base.
- Collaborate with engineering teams on product improvements based on field feedback.
- Ensure high levels of customer satisfaction through timely and effective support.
- Stay up-to-date with the latest technologies in robotics, PLC, and HMI systems.
Qualifications:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
- 8+ years of experience in field service or technical support for industrial automation and robotics.
- Proficiency with major robot brands (e.g., KUKA, ABB, FANUC) and PLC programming (e.g., Siemens, Allen-Bradley).
- Strong understanding of industrial networking protocols (e.g., Ethernet/IP, Profinet).
- Experience with HMI design and troubleshooting.
- Excellent analytical and problem-solving skills.
- Exceptional communication and customer service skills.
- Proven ability to work independently and manage time effectively in a remote setting.
- Willingness to occasionally travel for on-site support if required (though primarily remote).
This advertiser has chosen not to accept applicants from your region.
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