2 Remote Lead Field Service Technician Robotics jobs in whatjobs
Remote Lead Field Service Technician - Robotics
Posted 20 days ago
Job Viewed
Job Description
Our client, a leader in advanced robotics and automation solutions, is seeking a highly skilled and experienced Lead Field Service Technician to join their remote team, supporting clients across various industries. This is a fully remote position, requiring extensive travel to customer sites as needed, but with primary operational management and support conducted remotely. You will be responsible for the installation, troubleshooting, maintenance, and repair of sophisticated robotic systems and automated equipment. This role demands a deep technical understanding of mechanical, electrical, and software components of industrial robots. You will guide junior technicians, conduct on-site training, and ensure that all service operations meet the highest standards of safety and efficiency. Developing and implementing preventive maintenance programs will be crucial. The ideal candidate will have a proven ability to diagnose complex technical issues, often under pressure, and provide timely and effective solutions. Strong communication skills are essential for liaising with clients, engineering teams, and support staff. A proactive approach to problem-solving and a commitment to continuous learning in the rapidly evolving field of robotics are highly valued. This is an exciting opportunity to work with cutting-edge technology and contribute to the operational success of our global clientele.
Responsibilities:
Responsibilities:
- Perform complex installations, maintenance, and repair of robotic systems and automated machinery.
- Diagnose and troubleshoot mechanical, electrical, and software issues on-site and remotely.
- Provide technical leadership and mentorship to junior field service technicians.
- Develop and implement preventive maintenance schedules and procedures.
- Conduct on-site client training on equipment operation and maintenance.
- Collaborate with engineering and R&D teams to resolve technical challenges.
- Manage service requests and ensure timely resolution of client issues.
- Maintain detailed service records and documentation.
- Ensure compliance with safety regulations and company policies.
- Travel extensively to client locations as required for service and support.
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related technical field.
- Minimum of 7+ years of experience in field service, with a focus on industrial automation and robotics.
- Expertise in diagnosing and repairing complex electromechanical systems.
- Strong understanding of control systems, PLC programming, and industrial networking.
- Proven ability to lead technical teams and provide effective guidance.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and customer service skills.
- Ability to work independently and manage travel effectively.
- Proficiency with diagnostic tools and relevant software.
- Experience with robotic programming languages is a plus.
This advertiser has chosen not to accept applicants from your region.
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Remote Lead Field Service Technician - Robotics
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a highly skilled and motivated Lead Field Service Technician specializing in industrial robotics to join their entirely remote team. In this role, you will be instrumental in providing remote technical support, troubleshooting, and guidance for the installation, maintenance, and repair of complex robotic systems across various industrial settings. You will act as the primary point of contact for technical issues, offering expert advice and solutions to on-site technicians and clients. This position demands a deep understanding of robotic hardware, software, control systems, and programming. Your responsibilities will include analyzing diagnostic data, developing troubleshooting guides, conducting remote training sessions for clients and field teams, and performing virtual commissioning of new robotic installations. You will also be involved in documenting best practices, identifying recurring issues, and contributing to product improvement feedback. The ability to interpret complex schematics, electrical diagrams, and mechanical drawings is crucial. This role requires excellent communication skills, particularly in conveying technical information clearly and concisely in a virtual environment. A proactive mindset, strong problem-solving capabilities, and the ability to work independently and manage time effectively are essential for success in this remote-first opportunity.
Responsibilities:
Responsibilities:
- Provide expert remote technical support for industrial robotic systems.
- Diagnose and troubleshoot hardware, software, and control system issues.
- Develop and deliver remote training programs for clients and field personnel.
- Guide on-site technicians through installation, maintenance, and repair procedures.
- Analyze diagnostic logs and performance data to identify root causes of problems.
- Create and update technical documentation, manuals, and troubleshooting guides.
- Perform virtual commissioning and system verification.
- Collaborate with engineering teams to resolve complex technical challenges.
- Manage service requests and ensure timely resolution of issues.
- Contribute to the continuous improvement of robotic systems and support processes.
- Associate's or Bachelor's degree in Electronics, Mechatronics, Industrial Automation, or a related technical field.
- Minimum of 5 years of experience as a Field Service Technician or Robotics Engineer, with a focus on industrial robots.
- In-depth knowledge of robot programming, PLC systems, and industrial automation technologies.
- Experience with major robot brands (e.g., FANUC, KUKA, ABB, Yaskawa).
- Proficiency in reading and interpreting electrical and mechanical schematics.
- Excellent remote communication, troubleshooting, and problem-solving skills.
- Ability to work independently, manage priorities, and maintain productivity in a remote setting.
- Experience providing remote technical support is a significant advantage.
- Strong understanding of industrial safety protocols.
This advertiser has chosen not to accept applicants from your region.
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