3,766 Remote Delivery Fleet Manager jobs in Kenya
Remote Delivery Driver - Fleet Operations
Posted 14 days ago
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Job Description
Responsibilities:
- Coordinate and optimize delivery routes for a fleet of vehicles.
- Monitor driver performance and adherence to schedules.
- Ensure compliance with traffic regulations and company safety standards.
- Manage vehicle maintenance schedules and address any mechanical issues.
- Communicate effectively with drivers, dispatchers, and customers.
- Maintain accurate delivery records and logs.
- Troubleshoot and resolve delivery-related issues in a timely manner.
- Analyze route efficiency and identify areas for improvement.
- Implement strategies to reduce fuel consumption and operational costs.
- Valid driver's license and a clean driving record.
- Proven experience in delivery driving or logistics management.
- Familiarity with route planning software and GPS technology.
- Strong knowledge of traffic laws and safety regulations.
- Excellent organizational and time management skills.
- Ability to work independently and make sound decisions.
- Good communication and interpersonal abilities.
- Experience with fleet management systems is a plus.
- High school diploma or equivalent required.
Remote Lead Driver & Fleet Operations Coordinator
Posted 16 days ago
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Job Description
Responsibilities:
- Coordinate and manage daily fleet operations, including driver scheduling and route optimization.
- Monitor vehicle performance, utilization, and maintenance schedules.
- Ensure compliance with all traffic laws, transportation regulations, and company safety policies.
- Oversee driver performance, conduct reviews, and provide ongoing training and support.
- Manage the dispatch process to ensure timely and efficient delivery of goods/services.
- Utilize fleet management software and GPS tracking systems to monitor operations.
- Respond to and resolve any operational issues or emergencies that arise.
- Maintain accurate records of vehicle maintenance, fuel consumption, and driver logs.
- Contribute to cost-saving initiatives related to fuel, maintenance, and operational efficiency.
- Foster a safety-conscious culture among the driving team.
- High school diploma or equivalent; further education or certification in Logistics or Supply Chain Management is a plus.
- Minimum of 5 years of experience in transportation, logistics, or fleet management.
- Proven experience in coordinating drivers and managing fleet operations.
- Strong knowledge of transportation regulations and safety standards.
- Proficiency with fleet management software, GPS tracking, and routing tools.
- Excellent communication, leadership, and problem-solving skills.
- Ability to work independently and manage multiple priorities in a remote setting.
- Detail-oriented with strong organizational skills.
- Experience with driver recruitment and training is an advantage.
Remote Delivery Fleet Manager (Remote)
Posted 22 days ago
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Job Description
Senior Remote Delivery Driver - Fleet Management
Posted 21 days ago
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Job Description
Operations Manager - Remote Service Delivery
Posted 22 days ago
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Job Description
Key Responsibilities:
- Develop, implement, and refine operational strategies and procedures for remote service delivery teams.
- Manage and motivate a remote workforce, setting clear performance expectations, providing regular feedback, and fostering a positive team culture.
- Oversee daily operations, ensuring efficient workflow, resource allocation, and timely completion of service delivery tasks.
- Monitor key performance indicators (KPIs) and operational metrics, analyzing data to identify areas for improvement and implementing corrective actions.
- Ensure adherence to quality standards, service level agreements (SLAs), and compliance requirements.
- Identify and implement process improvements to enhance operational efficiency, reduce costs, and improve customer satisfaction.
- Collaborate with other departments, such as customer support, sales, and IT, to ensure seamless integration and support for service delivery.
- Manage operational budgets and resources effectively.
- Stay abreast of best practices in remote work operations and leverage technology to optimize performance.
- Lead and participate in projects aimed at enhancing operational capabilities and scalability.
- Bachelor's degree in Business Administration, Operations Management, or a related field.
- Minimum of 5 years of experience in operations management, with a significant focus on managing remote teams and distributed operations.
- Proven track record of successfully managing operational workflows and driving efficiency in a service delivery environment.
- Strong understanding of performance management, quality assurance, and process improvement methodologies.
- Excellent leadership, communication, and interpersonal skills, with the ability to inspire and manage remote teams effectively.
- Proficiency in relevant operational software and collaboration tools (e.g., CRM systems, project management tools, communication platforms).
- Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
- Ability to work independently, manage multiple priorities, and thrive in a fully remote work setting.
- Experience with budget management and resource optimization.
Remote Service Technician & Installation Specialist
Posted 14 days ago
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Job Description
Responsibilities:
- Provide remote technical support and troubleshooting for complex equipment and systems.
- Guide customers or on-site personnel through installation, setup, and configuration processes via phone, video call, and remote access tools.
- Diagnose hardware and software issues, identifying root causes and implementing effective solutions.
- Perform remote maintenance, updates, and diagnostic tests on client systems.
- Develop and maintain clear, concise technical documentation, guides, and FAQs.
- Escalate unresolved issues to higher-level support teams or engineering, providing detailed reports.
- Maintain accurate records of customer interactions, issues, and resolutions in the CRM system.
- Stay up-to-date with product knowledge and technical advancements.
- Contribute to service improvement initiatives and provide feedback on product usability.
- Ensure high levels of customer satisfaction through efficient and effective technical support.
- Proven experience in a technical support, installation, or maintenance role, preferably with remote capabilities.
- Strong understanding of hardware, software, and network troubleshooting.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency with remote access tools, diagnostic software, and CRM systems.
- Ability to explain complex technical issues in a clear and understandable manner.
- Strong problem-solving and analytical abilities.
- Self-motivated, organized, and able to manage time effectively in a remote setting.
- Relevant technical certifications are a plus.
- Experience with the specific type of equipment or systems our client provides (details provided during interview).
Remote Field Service Technician
Posted 20 days ago
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Job Description
Responsibilities:
- Conduct remote diagnostics to identify hardware, software, or system malfunctions.
- Provide clear and concise technical guidance to clients for installation, setup, and configuration.
- Troubleshoot and resolve technical issues reported by clients via phone, email, or video conferencing.
- Document all customer interactions, service requests, and resolutions in a detailed and accurate manner.
- Escalate complex technical problems to senior engineers or specialized support teams when necessary.
- Advise clients on proper equipment operation, preventative maintenance, and routine servicing.
- Maintain up-to-date knowledge of company products, services, and industry best practices.
- Collaborate with cross-functional teams to improve product performance and customer support processes.
- Ensure customer satisfaction by providing timely and effective technical solutions.
- Proven experience as a Field Service Technician or in a similar technical support role.
- Strong understanding of mechanical, electrical, and electronic systems.
- Proficiency with remote support tools and software (e.g., TeamViewer, Zoom, RDP).
- Excellent diagnostic and problem-solving skills.
- Ability to read and interpret technical manuals, blueprints, and schematics.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
- Self-motivated, organized, and able to manage time effectively in a remote setting.
- A dedicated workspace with reliable internet connectivity.
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Remote Delivery Fleet Coordinator
Posted 20 days ago
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Job Description
Key responsibilities include monitoring fleet performance, coordinating driver schedules, planning and optimizing delivery routes using specialized software, and ensuring compliance with all relevant transportation regulations. You will also be responsible for tracking shipments, managing communication between drivers, dispatch, and clients, and resolving any logistical challenges that arise in real-time. The ideal candidate will possess strong organizational and problem-solving skills, with a keen eye for detail. Previous experience in logistics, transportation management, or fleet coordination is highly desirable. Excellent communication and interpersonal skills are essential for effectively managing a remote team of drivers. Familiarity with fleet management software and GPS tracking systems is a plus. We are looking for a self-starter who can work independently, manage their time effectively, and thrive in a fast-paced, remote work environment. This role is perfect for someone passionate about logistics and seeking a challenging career opportunity that offers flexibility and autonomy. You will be instrumental in ensuring our delivery operations run smoothly and efficiently, contributing directly to our client's success.
Location: This is a fully remote position. While the operations are nationwide, we welcome applications from individuals in or near Kericho, Kericho, KE . A dependable internet connection and a suitable home office environment are required.
Remote Field Service Technician Lead
Posted 6 days ago
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Job Description
Our client, a leading provider of industrial equipment and services, is seeking a highly experienced and technically adept Remote Field Service Technician Lead. This is a fully remote position focused on leading and supporting a team of field technicians across various client sites. You will serve as the primary technical escalation point, guiding technicians remotely through complex diagnostics, troubleshooting, repair, and maintenance of sophisticated machinery and systems. Your responsibilities will include reviewing service reports, providing real-time technical guidance, conducting virtual training sessions, and ensuring that all service work meets the highest standards of quality and safety. The ideal candidate will possess extensive hands-on experience in servicing industrial equipment, coupled with strong diagnostic skills and a deep understanding of mechanical, electrical, and hydraulic systems. Excellent communication, leadership, and problem-solving abilities are essential, as is the ability to effectively manage and motivate a distributed team. You must be proficient in utilizing remote diagnostic tools, video conferencing, and other digital collaboration platforms. This is an exceptional opportunity to leverage your technical expertise to ensure operational excellence for clients, working from a remote location and contributing to the efficiency of vital industries. While the company has a strategic presence in Kitale, Trans-Nzoia, KE , this role is 100% remote. We are looking for a proactive, customer-focused, and highly skilled technician leader with a commitment to providing outstanding remote support and driving service quality.
Responsibilities:
- Lead and mentor a team of remote field service technicians.
- Provide advanced remote technical support for troubleshooting and repair of industrial equipment.
- Serve as the primary escalation point for complex technical issues.
- Review field service reports and provide feedback to technicians.
- Conduct virtual training sessions on equipment operation, maintenance, and repair.
- Ensure adherence to safety protocols and company service standards.
- Monitor equipment performance and proactively identify potential issues.
- Develop and document best practices for service and maintenance procedures.
- Collaborate with engineering and product development teams on design improvements.
- Manage service schedules and resource allocation for remote support.
- Maintain accurate records of service activities and customer interactions.
- Foster strong relationships with clients through effective remote communication.
- Technical degree or certification in Mechanical Engineering Technology, Electrical Engineering Technology, or a related field.
- Minimum of 6 years of experience in field service, with a strong focus on industrial equipment.
- Extensive knowledge of mechanical, electrical, hydraulic, and pneumatic systems.
- Proven ability to diagnose and troubleshoot complex equipment failures remotely.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency with remote diagnostic tools, video conferencing, and collaborative software.
- Strong problem-solving and analytical abilities.
- Ability to work independently and manage time effectively in a remote setting.
- Customer-centric mindset with a focus on service excellence.
- Willingness to occasionally travel for critical on-site support or training if required.
Remote Field Service Technician (Telecommunications)
Posted 22 days ago
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Job Description
Responsibilities:
- Install, configure, and maintain telecommunications equipment and systems.
- Diagnose and resolve hardware and software issues for clients.
- Perform routine maintenance and system checks to ensure optimal performance.
- Conduct advanced troubleshooting of network connectivity and performance problems.
- Perform repairs and replacements of faulty components.
- Test and calibrate equipment to meet service specifications.
- Provide on-site technical support and customer service to clients.
- Document all service activities, including work performed, parts used, and time spent.
- Manage spare parts inventory and ensure availability for service calls.
- Adhere strictly to all safety guidelines and procedures.
- Stay up-to-date with the latest telecommunications technologies and industry best practices.
- Respond to emergency service calls and resolve issues in a timely manner.
- Maintain professional conduct and positive client relationships.
Qualifications:
- High school diploma or equivalent; Technical certification or Associate's degree in Electronics, Telecommunications, or a related field is preferred.
- Minimum of 3 years of experience in field service, technical support, or a similar role within the telecommunications industry.
- Hands-on experience with installing and troubleshooting various telecommunications hardware (e.g., routers, switches, modems, fiber optic equipment).
- Strong understanding of networking protocols and concepts (TCP/IP, DNS, DHCP).
- Proficiency with diagnostic tools and testing equipment.
- Excellent problem-solving and analytical skills.
- Strong customer service and communication skills.
- Ability to work independently, manage time effectively, and prioritize tasks.
- Valid driver's license and a clean driving record (if travel is required).
- Willingness to travel to client sites as needed.
- Ability to work flexible hours, including evenings and weekends, if required.