9,207 Real Systems jobs in Kenya

About the Role

We're looking for a Product Listing Specialist to help grow and maintain our online product catalog across multiple Shopify stores. This role combines attention to detail, aesthetic presentation, and modern AI-driven efficiency. You'll ensure every product — from handmade leather goods to seasonal apparel — is listed accurately, beautifully, and optimized for search and sales.

Key Responsibilities

• Product Uploads: Add and update products in Shopify with accurate titles, variants, pricing, and tags.
• AI-Enhanced Optimization: Use AI tools (e.g., ChatGPT, Claude, Gemini, or others) to improve descriptions, fix incomplete data, rewrite product copy, or bulk-correct inconsistencies in spreadsheets.
• Image Management: Upload and organize product images (front, back, side, close-up). Use AI tools to enhance, clean up, or verify the realism of images before publishing.
• Descriptions & SEO: Write and optimize SEO-rich product titles, descriptions, and meta tags using AI-assisted keyword research and brand tone.
• Data Accuracy: Cross-check product details (size, materials, colors) with source data and correct missing or mismatched information efficiently.
• Collections & Categorization: Assign products to the right collections, ensuring discoverability and consistency across the store.
• Quality Control: Regularly audit listings using AI or automation tools to identify errors, broken links, duplicates, or missing images.
• Collaboration: Work with marketing, design, and operations teams to ensure products are launch-ready and visually aligned with the brand.
• Reporting: Maintain a structured tracker (Google Sheets) of listings in progress, pending review, and published.

Requirements

• Experience with Shopify Admin or similar eCommerce platforms.
• Proficiency with AI tools to edit copy, clean data, generate text, and solve small workflow problems.
• Strong attention to detail and ability to work from structured product data or vendor sheets.
• Excellent written English and understanding of product SEO.
• Comfort with Google Sheets, Canva, and basic file management tools.
• Aesthetic eye for visual presentation and brand consistency.
• Ability to take ownership, meet deadlines, and continuously improve processes using AI.

Nice to Have

• Basic photo editing (e.g., removing backgrounds, brightness adjustment).
• Familiarity with ChatGPT or Gemini prompts for eCommerce workflow automation.
• Experience working with fashion, handmade, or leather product brands.

What Success Looks Like

• Products go live on time with accurate data, clean imagery, and SEO-ready descriptions.
• AI tools are used daily to speed up work, fix issues independently, and improve listing quality.
• Listings feel cohesive, branded, and conversion-ready.
• You actively suggest ways to automate or streamline repetitive tasks.

• Bachelor's degree in Marketing, Business, Communications, or a related field.
• Minimum of 5 years of experience in digital marketing and e-commerce.
• Proven success in developing and executing digital marketing campaigns across various channels (SEO, SEM, social media, email).
• Strong understanding of e-commerce platforms (e.g., Shopify, Magento) and analytics tools (e.g., Google Analytics).
• Experience with content creation, copywriting, and graphic design principles.
• Excellent analytical and problem-solving skills, with a focus on data-driven decision-making.
• Strong written and verbal communication skills for remote collaboration.
• Highly organized, detail-oriented, and able to manage multiple projects simultaneously.
• Self-starter with the ability to work independently and thrive in a remote environment.
• Knowledge of current digital marketing trends and best practices.

• Manage and optimize product listings on e-commerce platforms (e.g., company website, marketplaces) to maximize visibility and sales.
• Develop and execute digital marketing campaigns, including SEO, SEM, email marketing, and social media advertising.
• Create engaging and persuasive product descriptions, ad copy, and website content.
• Monitor website analytics and e-commerce metrics to identify trends, opportunities, and areas for improvement.
• Manage social media accounts, creating content calendars and engaging with the online community.
• Analyze competitor activities and market trends to inform strategy.
• Implement strategies to improve conversion rates and customer retention.
• Collaborate with design and development teams to enhance the user experience on e-commerce platforms.
• Manage online customer service inquiries and feedback to ensure customer satisfaction.
• Stay up-to-date with the latest e-commerce and digital marketing best practices.
• Coordinate promotional activities and online sales events.

• Bachelor's degree in Marketing, Business Administration, Digital Media, or a related field.
• Minimum of 3 years of experience in e-commerce management and digital marketing.
• Proven track record of successfully managing online sales channels and driving revenue growth.
• Strong knowledge of SEO, SEM, social media marketing, and content marketing.
• Experience with e-commerce platforms (e.g., Shopify, WooCommerce) and analytics tools (e.g., Google Analytics).
• Excellent copywriting and content creation skills.
• Strong analytical and problem-solving abilities.
• Ability to work independently and manage multiple projects in a remote setting.
• Excellent communication and collaboration skills.
• Creative thinking and a passion for the digital landscape.
• Experience with the Naivasha, Nakuru, KE market or e-commerce trends in Kenya is a plus.

• Manage and optimize product listings on various e-commerce platforms.
• Develop and implement strategies to increase online sales and conversion rates.
• Oversee digital marketing campaigns, including SEO, SEM, and social media advertising.
• Analyze e-commerce data to identify trends and opportunities for growth.
• Manage online inventory and ensure accurate stock levels.
• Create engaging product descriptions and marketing content.
• Monitor customer feedback and respond to inquiries to enhance customer satisfaction.
• Stay up-to-date with e-commerce best practices and emerging trends.

• Proven experience as an E-commerce Specialist or similar role.
• In-depth knowledge of e-commerce platforms (e.g., Shopify, WooCommerce) and marketplaces.
• Strong understanding of SEO, SEM, and digital marketing principles.
• Experience with social media marketing and advertising.
• Excellent analytical and problem-solving skills.
• Proficiency in data analysis tools and e-commerce analytics.
• Strong written and verbal communication skills.
• Ability to work independently in a remote setting.
• Bachelor's degree in Marketing, Business, or a related field is preferred.

• Create attractive and informative property descriptions for various real estate listings.
• Upload and manage property photos, videos, virtual tours, and floor plans.
• Ensure accuracy and completeness of all property details across multiple listing platforms.
• Coordinate with real estate agents, photographers, and clients to obtain necessary information and assets.
• Optimize property listings for search engines (SEO) to improve visibility.
• Update listing statuses (e.g., active, pending, sold) in a timely manner.
• Respond to inquiries related to property listings and provide necessary information.
• Maintain organized records of all property listings and associated documentation.
• Assist in developing marketing strategies for property listings.
• Stay informed about market trends and competitor listings.

• Proven experience in real estate administration, marketing, or a similar role.
• Excellent written and verbal communication skills, with a talent for persuasive writing.
• Strong understanding of the real estate industry and property market.
• Proficiency in using real estate listing platforms and CRM software.
• Detail-oriented with strong organizational and time-management skills.
• Ability to work independently and manage multiple tasks effectively in a remote environment.
• Familiarity with basic SEO principles for online content.
• Professional and courteous demeanor.
• High school diploma or equivalent required; Associate's or Bachelor's degree is a plus.

• Develop and implement a comprehensive e-commerce strategy to achieve ambitious sales targets and market share growth.
• Oversee the day-to-day operations of the e-commerce platform, ensuring optimal performance, user experience, and conversion rates.
• Lead digital merchandising efforts, including product categorization, content optimization, promotional campaigns, and visual merchandising.
• Analyze e-commerce data, customer behavior, and market trends to identify opportunities for growth and improvement.
• Develop and execute data-driven marketing campaigns across various digital channels (SEO, SEM, social media, email marketing, affiliate marketing).
• Manage the e-commerce budget, ensuring maximum ROI on marketing spend and operational investments.
• Collaborate with cross-functional teams (marketing, IT, operations, customer service) to ensure a cohesive and integrated online strategy.
• Stay abreast of the latest e-commerce technologies, trends, and best practices to maintain a competitive edge.
• Manage relationships with third-party vendors and technology partners.
• Lead, mentor, and develop a high-performing e-commerce and digital merchandising team.

• Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field; MBA or equivalent preferred.
• Minimum of 8 years of progressive experience in e-commerce management and digital merchandising, with a proven track record of driving significant revenue growth.
• Extensive experience with e-commerce platforms (e.g., Shopify Plus, Magento, BigCommerce).
• Strong understanding of digital marketing channels, SEO, SEM, social media marketing, and email marketing automation.
• Expertise in data analytics tools (e.g., Google Analytics, Adobe Analytics) and the ability to translate insights into actionable strategies.
• Proven ability to develop and execute successful online merchandising strategies.
• Excellent leadership, strategic thinking, and project management skills.
• Strong understanding of UX/UI principles and best practices for online customer experience.
• Experience in a remote-first or distributed team environment is highly valued.
• Exceptional communication and stakeholder management skills.

• Develop and implement effective e-commerce strategies to increase sales and profitability.
• Manage and optimize product listings across the e-commerce platform and external marketplaces.
• Plan and execute online marketing campaigns and promotions.
• Analyze website performance metrics and customer data to identify trends and areas for improvement.
• Ensure a seamless and user-friendly online shopping experience.
• Collaborate with cross-functional teams to achieve business objectives.
• Stay updated on e-commerce best practices and emerging technologies.
• Manage inventory levels and oversee order fulfillment processes remotely.
• Provide excellent customer support through online channels.
• Report on key performance indicators (KPIs) to management.

• Bachelor's degree in Marketing, Business, or a related field.
• Proven experience in e-commerce management and online sales.
• Strong understanding of SEO, SEM, and digital marketing principles.
• Proficiency in e-commerce platforms and analytics tools (e.g., Google Analytics).
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and manage time effectively in a remote setting.
• Demonstrated success in driving online revenue growth.

We are looking for a Workforce Management Real-Time Specialist to join our team in Tatu City and support our Call Center operations. In this role, you will be responsible for monitoring real-time performance, ensuring schedule adherence, and optimizing staffing levels to maintain service standards across all channels. This role requires strong analytical skills, attention to detail, and the ability to respond quickly in a fast-paced environment.

Responsibilities

• Live-monitor Contact Center queues, agent activities, and daily staffing coverage.
• Monitor real-time adherence to schedules and proactively address any areas of concern as they arise.
• Manage contact center shrinkage and prepare reports on schedule adherence.
• Provide management with daily reports on workforce performance.
• Process schedule change requests and make informed recommendations based on current coverage needs.
• Administer user and group roles to support optimal contact center performance.
• Maintain ongoing records of attendance incidents and analyze trends.
• Document workforce management procedures, implementation plans, rules, and related programs.
• Support the WFM and operations teams with real-time insights and intraday adjustments.
• Perform additional duties as required.

Requirements

• Bachelor's degree or Associate (AA) degree from an accredited institution.
• Minimum of 3+ years of workforce management experience in a large contact center environment.
• Prior experience with Workforce Management platforms, especially Genesys PureCloud, is preferred.
• Proficiency in Microsoft Office Suite (Outlook, Excel, Teams, Word, PowerPoint).
• Ability to work in a fast-paced, dynamic environment with shifting priorities.
• Excellent attention to detail, strong analytical skills, and the ability to manage multiple tasks effectively.
• Strong written and verbal communication skills.
• Proactive and self-motivated, with the ability to work both independently and collaboratively.