1,888 Public Service Vehicles jobs in Kenya

About Influx:

Influx provides customer service for brands and tech companies on demand, 24/7, every day of the year (including holidays). To achieve this, our operation consists of agents and managers working around the globe to achieve the company's objectives.

Learn more about us.

Essential Duties:

• Manage a high volume of Inbound/Outbound Phone, Email & Chat contacts from customers who are calling with questions or need assistance with their issues
• Full understanding of how to deliver a positive customer experience whilst maintaining strict call-handling KPIs
• Liaison with other departments to resolve customer issues
• Communicate effectively and with a positive tone with peers and your manager
• Contribute to a high-performance and friendly workplace culture
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships and trust with customers, clients, and other stakeholders through open and interactive communication
• Achieve the client and Influx's KPIs (Call Handling, Email, Chat, CSAT & QA quotas)
• Strong knowledge in understanding the importance of maintaining ownership in handling customer complaints, until you feel it is appropriate to escalate.
• Deliver on your promises and obligations to drive an exceptional customer experience

Minimum requirements:

• At least 1 year of proven customer support experience or experience as a call center representative in a BPO environment
• Excellent written and verbal English communication skills, English Language must be clear, with no native accent
• Strong problem-solving and negotiation skills, as well as the ability to handle difficult customer calls
• We operate 24/7 and work on a rotating roster - you must be OK to work weekends on any allocated shift
• Empathetic and displays the necessary soft skills required for customer support
• Ability to take ownership of the situations
• Able to work in a fast-paced environment
• Ability to multitask and not get frustrated
• Track record of achieving KPIs and delivering strong CSAT scores

IMPORTANT NOTES:

• Influx never asks candidates to make any payment throughout the entire recruitment process.
• Successful candidates will be contacted only through email ending with

If this sounds like you or someone you know, the application link is below Apply now

We embrace passionate Team Members who consistently display our values: United, Informative, Approachable, Caring and Transparent. We are united in our collective effort to achieve member goals and proactively provide solutions tailored to individual Member needs. We are committed to ensuring that each Member receives a positive service experience and trusted financial advice. Join the Nuvision Team today Let us be part of your career journey

Sign-on bonus available for eligible external applicants Contact us today to learn more
The primary role of the Member Contact Center Representative I is to provide exemplary service to Credit Union via all manners and methods of contact, including but not limited to phones, e-mail, web channels, mail, and facsimile. Under general supervision, the MCC Rep I performs a wide variety of duties related to member service such as processing deposits and withdrawals, reviewing account information and credit/card transactions, processing loan payments, providing basic online banking support, etc. This position supports all of the Credit Union depository and lending products and works to achieve cross-sell goals established by the Credit Union. MCC Rep I's are generally on the phone in a queue the entire day and responsible for adhering to their assigned schedule to ensure member service standards are met and exceeded. This role's focus is the member experience and is expected to represent Nuvision Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. This means supporting the Credit Union goals and Core Values. They must maintain confidentiality with member information, pay attention to detail, ensure accuracy, demonstrate sound judgment, and act with tact and diplomacy.

Responsibilities

• Responsible for providing efficient and timely service to the membership via phone, mail, facsimile, as applicable. Provides basic member service transactions, with quality and accuracy.
• Consults with members. Identifies needs, offers solutions, and follows up on any pending transactions. Holds conversations that matter with members either in person or over the phone.
• Recommends other products and services such as ancillary products as appropriate from having conversations that matter with members.
• Performs various duties including but not limited to: Opening all new Member Accounts; Savings, Checking, Money Market, Trust, Certificates, and IRA. Completes all appropriate forms such as Account Cards, Certificate Application and Agreement, Trust Application and Agreement, and Certificate of Trust. Recommends other products and services as appropriate from having conversations that matter with members.
• Performs a wide variety of account maintenance including but not limited to changes of address, name changes, adding/updating account set up, adding/updating joint owners, adding/updating beneficiaries, closing accounts, processing deceased accounts and notary services.
• Identifies and reports any suspicious behavior or suspected fraud activity.
• Completes all required training and compliance modules.
• Treats all co-workers and members with respect.
• Supports and participates in continuous improvement activities.
• Represents the Credit Union in a positive and professional manner.
• Maintains member and other sensitive information with confidentiality.
• Other related duties as assigned.

Qualifications

• 1 year retail experience with a proven track record in meeting and or exceeding service and sales goals.
• Basic understanding of financial products and services
• Professional verbal skills and etiquette
• Competent computer knowledge and proficiency in Microsoft applications (Word, Outlook and Excel), remote signing and ability to work and operate a webcam
• Excellent follow up
• Strong interpersonal skills with the ability to effectively listen, understand, and anticipate member needs
• Excellent Written skills (Email) – Grammar and Spelling
• Member service and organizational skills
• Work well with other departments – Team player
• Genuine interest in helping members through Conversations that Matter and have an empathetic and caring nature
• Willingness to make a difference
• Personable and professional

Education

• High School Diploma or equivalent

Website:

Pay scale by applicable geographic location:

• Alaska: Min-$20.00 Mid-$4.31 Max- 29.17
• Arizona: Min- 16.77 Mid- 20.96 Max- 25.15
• Nevada: Min- 17.15 Mid- 21.44 Max- 25.73
• Texas: Min- 16.14 Mid- 20.18 Max- 24.22
• Washington: Min- 20.00 Mid- 24.35 Max- 29.23
• Wyoming: Min- 16.53 Mid- 20.67 Max- 24.80

The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and applicable experience within the industry, job related training/education, etc.

Benefits

• Medical
• Dental
• Vision
• Life Insurance
• Flexible Spending Account
• 401(k) Matching
• Paid Time Off
• Training Provided
• Tuition Reimbursement

Company Description

Elteng BPO Ltd is a leading provider of financial and business process solutions in East Africa. We are a pan-African business process outsourcing (BPO) firm specializing in bespoke debt collection and receivables management. Our services help businesses across diverse sectors increase efficiency, streamline processes, reduce internal costs, and build lasting customer relationships.

Role Description

This is a full-time on-site role for a Call Center Debt Collection Agent located in Thika Town and Roasters, Thika RD. The Debt Collection Agent will be responsible for managing and collecting overdue bills, maintaining records of collection activities, and negotiating terms of payment with debtors. Day-to-day tasks also include contacting clients via phone or email, providing customer service, and ensuring compliance with all regulatory requirements and company policies.

Qualifications

• Excellent negotiation skills
• Experience in Debt Collection
• Strong Communication and Customer Service skills
• Knowledge in Finance
• Excellent problem-solving and negotiation skills
• Ability to work independently and efficiently in a fast-paced environment
• Previous experience in a call center or a related field is an added advantage
• High school diploma or equivalent education

We are seeking
highly motivated and results-driven Call Center Agents
to join our dynamic telesales campaign team. The ideal candidates will be confident communicators with excellent customer engagement skills and a passion for achieving sales targets. As a telesales agent, you will be responsible for making outbound calls to potential customers, introducing products or services, and effectively persuading them to take action or make a purchase.

Agents must demonstrate professionalism, patience, and strong listening abilities to understand customer needs and respond appropriately. You will be expected to follow a clear script while maintaining a natural and conversational tone. Successful agents should be comfortable handling objections, managing follow-ups, and recording accurate customer information in the CRM system.

We are looking for individuals who can thrive in a fast-paced environment, maintain high energy levels throughout the shift, and consistently deliver outstanding performance. Prior experience in telesales, lead generation, or customer service is preferred but not required—training will be provided.

This role offers growth opportunities, performance-based incentives, and a supportive team culture focused on continuous improvement. If you are persuasive, dependable, and driven to succeed, we would love to have you on our telesales campaign team.

"Improving the lives of those with chronic care diseases while providing solutions to our customers."
Looking for a new opportunity? At SuperCare Health you have the chance to reach your dreams by helping us in serving the healthcare needs of our ever-growing patient population. Matching passion with careers, here hard work has never been so satisfying.

• PLEASE NOTE THIS IS AN IN-PERSON ROLE**

Who We Are
SuperCare Health (SCH) is the foremost post-acute, in-home healthcare provider in the Western U.S., dedicated to serving the healthcare needs of our expanding patient population for nearly 50 years. Specializing in respiratory and chronic disease management, we have earned our position as a leader in the industry by delivering innovative solutions that significantly enhance the quality of life for our patients. Our unwavering commitment to excellence has established us as a trusted partner for healthcare providers nationwide.

What We're Looking For
The
Manager, Call Center Operations
will be responsible for launching and managing SuperCare Health's Call Center hub in the Salt Lake City area. This individual will play a key role in establishing a strong presence in Utah, leading the hiring, training, and development of a team of 30–50 onsite Customer Care Specialists. The Call Center Manager will ensure excellence in patient and provider support, drive operational efficiency, and deliver on key performance indicators (KPIs) aligned with company goals.

What You'll Do
Leadership & Team Management

• Build, lead, and manage a team of 30–50 Customer Care Specialists in person at the Salt Lake City hub.
• Recruit, hire, and onboard new staff to support the rapid growth of the Utah market.
• Provide coaching, mentoring, and performance management to ensure team success.
• Foster a culture of accountability, collaboration, and service excellence.

Training & Development

• Oversee training and skill development programs for Customer Care Specialists, with support from corporate resources.
• Ensure staff are fully equipped to handle patient inquiries, provider communications, and service-related calls effectively and compassionately.
• Promote continuous learning to enhance call quality, compliance, and efficiency.

Operations & Performance Management

• Establish and implement call center processes, workflows, and best practices.
• Track, analyze, and report on call center KPIs, including call volume, service levels, quality assurance, first-call resolution, patient satisfaction, and productivity metrics.
• Develop strategies to improve operational performance and deliver measurable results.
• Collaborate with cross-functional teams, including Clinical Services, Field Operations/Dispatch, and Corporate Operations, to ensure seamless patient experiences.

Strategic Impact

• Serve as the primary leader establishing SuperCare Health's call center presence in Utah.
• Partner with senior leadership to align the call center's goals with overall business objectives.
• Act as a change agent to support growth, scalability, and excellence in patient care delivery.

This role may be a fit for you if you have…

• A Bachelor's degree in Business, Healthcare Administration, or related field preferred.
• Minimum 5 years of call center leadership experience, preferably in healthcare, durable medical equipment (DME), or related industries.
• Proven track record of managing large teams (30+ employees) in a high-volume call center environment.
• Strong understanding of call center operations, metrics, and workforce management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to thrive in a fast-paced, growth-oriented environment.
• Demonstrated ability to recruit, build, and retain high-performing teams.
• Proficiency with call center technology platforms and reporting tools.

Benefits

• Medical
• Dental
• Vision
• Flexible Savings Account
• 401K
• Voluntary Life Insurance
• Observed Holidays: New Year's Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day, Christmas Day.

Perks

• Paid Training
• Paid Time Off
• Sick Time
• Growth Opportunities
• Employee Referral Reward Program
• Employee Discount Program

Any employment proposal is contingent upon satisfactory completion of: Background Check, Reference Check(s), Driving Record (if applicable), Pre-employment Drug and TB Tests
What SuperCare Health Is About
"SuperCare Health is a comprehensive, post- acute care, respiratory services company, focused on managing high-risk respiratory patients in their homes.
Today, SuperCare health manages millions of lives annually, with a growing team of more than 400 members, and has one of the highest-rated satisfaction scores from both our customers and patients.
Our goal is to be the most trusted and preferred resource to manage high-risk, post-acute respiratory patients through our high-touch clinical team and high-tech, innovative solutions. Our end-to- end care solutions, from the hospital to the home, close gaps in care, reduce costs of care and improve outcomes. Our in-home services include ventilation, oxygen, CPAP/BiPAP, enteral nutrition, pharmacy services, and an expanding population health program.
We are uniquely structured to be a responsive and agile community provider, yet we also possess the stability and effectiveness of a large enterprise. As a thriving business, our chief focus is on what really matters: reducing hospital re-admissions, optimizing outcomes and improving the lives of patients with chronic care diseases, every day.``
Connect With Us
Company Website

Company Business Hours - 8:30 AM – 5:30 PM PST

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Araceli Richardson - Jr. Recruiter LinkedIn

JOB DESCRIPTION – KITCHEN STEWARD

Who We Are

Sawari Hospitality Solutions provides hospitality stakeholders & restaurateurs with sustainable solutions that efficiently protect their investment and drive their businesses forward. The aim of Sawari is to assist our clients with achieving world class hospitality without worrying about the nitty gritty. We do this by providing 3 main services:

Staffing Solutions

We provide hotels and resorts with temporary labour as well as long term contract labour for a variety of front or back-of-house positions.

Hospitality Consulting

We carry out operational analyses for hospitality-based businesses, as well as business development and events for companies that require a hospitality touch. An operational analysis gives our clients a good overview of the status of their business and how it fares with their competitors in the area.

Team Development

We've developed practical and theory trainings based on real-world practice to improve the skills and knowledge of our client's staff. We help grow their teams in a cost-effective manner that is compliant with industry regulations and true to their company values.

About the Role

We are looking for a hardworking and self-motivated steward to join our team at Sawari hospitality Solutions. Upon onboarding, you will undergo foundational training to further prepare you for contract jobs in restaurants, hotels and catering companies across Nairobi.

To be successful in this role, you require sharp organizational and communication skills; competency to work independently with minimal supervision; outstanding work efficiency and an ability to function as a supportive team player.

Upon demonstrated job performance excellence, kitchen stewards will be considered for numerous growth opportunities within their desired field of interest.

Key Responsibilities

• Ensure the kitchen is clean, well maintained and organized at all times.
• Ensure floors are clean and dry at all times.
• Adhere to all sanitation and safety guidelines.
• Dispose of waste as per the hotel and authority standards, and adhere to recycling guidelines.
• Carry out general cleaning as directed; this includes sweeping, mopping up, washing up, emptying of rubbish bins and boxes ensuring placement in the correct containers.
• Ensure waste bin areas are kept clean and tidy.
• Operate pot-washing machinery and maintain a hygienic working environment in accordance with hygiene regulations and company standards.
• Clean and sanitize pots, pans, utensils, and other minor equipment routinely used in the kitchen following established procedures.
• Clean and sanitize dishes and related service ware following established procedures.
• Cleans large equipment as assigned, following established procedures.
• Clean and maintain floors and walls in the kitchen and dish washing area as per the standard procedures.
• Wash, wipe, sort, stack dishes, and load / unload the dishwasher.
• Wash, wipe, sort, stack and store all cleaned items in an organized and safe manner.
• Remove any broken or chipped service items from circulation and update the breakage and inventory register.
• Consistently adhere to SDS (Safety Data Sheet) related to the proper and safe use of chemicals in the workplace.
• Check all chemical levels and inventory.
• Clean, sanitize and close workstations.
• Ensure all equipment is clean and in good working order.
• Use and maintain all equipment according to manufacturer and department guidelines.
• Report any maintenance or hazard issues to the chief steward / stewarding manager.
• Assist in light food preparation as directed by the manager or chef on duty.
• Assist in serving food and beverages to guests in the dining room as directed by the manager or chef on duty.

About You

• At least 1-year of working experience as a kitchen steward with a high school diploma or a certificate in food preparation, nutrition or sanitation and food safety.
• Preferably have knowledge and proficiency to operate industrial dish washers.
• Exceptional problem-solving, communication, organization and interpersonal skills.
• Willingness to work during peak hospitality hours; this includes nights, weekends, and holidays.
• Good verbal and written communication skills.
• Strong ethics, integrity and dependability.
• An ability to work independently, belief in a strong team culture, and a desire to blaze the trail for high performance.

• Provide remote oversight and guidance for hotel and resort operations, focusing on service delivery and efficiency.
• Develop and implement operational policies and procedures to ensure consistent guest satisfaction and brand standards.
• Manage operational budgets, cost control measures, and revenue enhancement initiatives.
• Resolve escalated guest complaints and operational challenges swiftly and effectively.
• Collaborate with on-site management teams to conduct performance evaluations and provide training and development support.
• Ensure compliance with all health, safety, and regulatory standards.
• Monitor key performance indicators (KPIs) and implement strategies for improvement.
• Work closely with departments such as F&B, Housekeeping, Front Office, and Maintenance to ensure seamless operations.
• Stay abreast of industry trends and best practices to recommend innovative operational solutions.
• Utilize technology and communication platforms to effectively manage remote teams and operations.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of progressive experience in senior management roles within the hospitality industry (hotel, resort, or related).
• Proven track record of successfully managing hotel operations and driving service excellence.
• Strong financial acumen, with experience in budgeting and cost management.
• Excellent leadership, communication, and problem-solving skills.
• Ability to manage and motivate diverse teams remotely.
• Proficiency in property management systems (PMS) and other hospitality software.
• Demonstrated ability to work independently and make sound decisions in a remote setting.
• Flexibility to adapt to changing priorities and operational needs.
• Passion for delivering outstanding guest experiences.