10 Senior Hospitality Operations Manager Remote Support jobs in whatjobs
Senior Hospitality Operations Manager - Remote Support
Posted 21 days ago
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Job Description
Our client is seeking a seasoned Senior Hospitality Operations Manager to provide crucial remote support for their expanding portfolio of properties. This fully remote position demands a strategic leader with extensive experience in hotel and resort operations, guest services, and staff management. You will be instrumental in overseeing operational efficiency, ensuring exceptional guest experiences, and implementing best practices across multiple locations, all managed from your remote workspace. Responsibilities include developing operational strategies, managing budgets, resolving complex guest and staff issues, and driving service excellence through virtual leadership. The ideal candidate possesses a deep understanding of the hospitality industry, strong problem-solving skills, and the ability to effectively manage and motivate teams remotely. This is a fantastic opportunity to leverage your expertise in a dynamic, location-independent role.
Key Responsibilities:
Key Responsibilities:
- Provide remote oversight and guidance for hotel and resort operations, focusing on service delivery and efficiency.
- Develop and implement operational policies and procedures to ensure consistent guest satisfaction and brand standards.
- Manage operational budgets, cost control measures, and revenue enhancement initiatives.
- Resolve escalated guest complaints and operational challenges swiftly and effectively.
- Collaborate with on-site management teams to conduct performance evaluations and provide training and development support.
- Ensure compliance with all health, safety, and regulatory standards.
- Monitor key performance indicators (KPIs) and implement strategies for improvement.
- Work closely with departments such as F&B, Housekeeping, Front Office, and Maintenance to ensure seamless operations.
- Stay abreast of industry trends and best practices to recommend innovative operational solutions.
- Utilize technology and communication platforms to effectively manage remote teams and operations.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in senior management roles within the hospitality industry (hotel, resort, or related).
- Proven track record of successfully managing hotel operations and driving service excellence.
- Strong financial acumen, with experience in budgeting and cost management.
- Excellent leadership, communication, and problem-solving skills.
- Ability to manage and motivate diverse teams remotely.
- Proficiency in property management systems (PMS) and other hospitality software.
- Demonstrated ability to work independently and make sound decisions in a remote setting.
- Flexibility to adapt to changing priorities and operational needs.
- Passion for delivering outstanding guest experiences.
This advertiser has chosen not to accept applicants from your region.
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Senior Hospitality Operations Manager, Remote Support
Posted 23 days ago
Job Viewed
Job Description
Our client is seeking a seasoned and dynamic Senior Hospitality Operations Manager to oversee and optimize operations through remote support. This fully remote role requires a strategic thinker with extensive experience in the hospitality industry, focusing on enhancing guest experiences, streamlining service delivery, and driving operational excellence from a distance. You will be responsible for developing best practices, implementing service standards, and providing guidance to on-site teams through digital channels. Your expertise will be crucial in maintaining high standards of service and operational efficiency across various hospitality venues.
Key Responsibilities:
Key Responsibilities:
- Develop and implement operational strategies and service standards for hospitality venues.
- Provide remote guidance and support to on-site management and staff on a daily basis.
- Analyze operational performance metrics, identify areas for improvement, and implement corrective actions.
- Oversee quality assurance processes and ensure consistent delivery of exceptional guest experiences.
- Develop and manage budgets, control costs, and optimize resource allocation.
- Create training materials and conduct virtual training sessions for staff development.
- Stay updated on industry trends, best practices, and emerging technologies in hospitality.
- Collaborate with marketing and sales teams to enhance service offerings and guest satisfaction.
- Manage relationships with suppliers and vendors to ensure optimal procurement and service delivery.
- Respond to escalated guest feedback and resolve complex operational issues remotely.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality management, with a proven track record in operations.
- Strong understanding of hotel, restaurant, or event operations.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in using remote collaboration tools, property management systems (PMS), and operational software.
- Strong analytical and problem-solving abilities with a focus on data-driven decision-making.
- Ability to work independently, manage time effectively, and maintain high productivity in a remote environment.
- Experience in developing and implementing standard operating procedures (SOPs).
- A customer-centric approach with a passion for delivering outstanding service.
- Ability to adapt to changing priorities and work effectively under pressure.
This advertiser has chosen not to accept applicants from your region.
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Senior Hospitality Operations Manager - Remote Support
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and dynamic Senior Hospitality Operations Manager to provide strategic remote support and oversight for their portfolio of establishments. This role is crucial for driving operational excellence, enhancing guest experiences, and optimizing profitability through remote guidance and analysis. You will be responsible for developing and implementing best practices across various departments, including front office, food and beverage, housekeeping, and events, all while working within a fully remote capacity. This is an exceptional opportunity for a seasoned hospitality leader to leverage their expertise in a flexible, remote-first environment, shaping the success of multiple venues. Your responsibilities will include analyzing operational performance metrics, identifying areas for improvement, and developing strategic action plans. You will lead virtual training initiatives, ensure adherence to service standards, and assist with budgeting and financial management. A significant part of your role involves staying abreast of industry trends, guest satisfaction drivers, and competitive landscapes to advise on service enhancements and market positioning. You will also collaborate with on-site management teams to troubleshoot operational challenges and implement effective solutions. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 7-10 years of progressive experience in hospitality management, including significant experience in senior leadership roles. Proven experience in remote operations support or managing dispersed teams is highly desirable. Exceptional leadership, communication, problem-solving, and analytical skills are paramount. You should be proficient in hospitality management software and systems, with a keen ability to drive performance improvements from a distance. We are looking for a self-motivated, results-oriented individual who can manage multiple priorities effectively and inspire teams to achieve excellence in a remote setting. Your ability to understand the intricacies of hospitality operations and translate strategic goals into actionable remote guidance will be key to your success. If you are a seasoned hospitality professional seeking a challenging and rewarding remote role with significant impact, this is an outstanding opportunity.
This advertiser has chosen not to accept applicants from your region.
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Senior Hospitality Operations Manager - Remote Support
Posted 9 days ago
Job Viewed
Job Description
Our client, a rapidly expanding hospitality group, is seeking a highly skilled and experienced Senior Hospitality Operations Manager to join their innovative, fully remote support team. This vital role will focus on providing strategic oversight, operational guidance, and performance optimization for various hospitality establishments, all managed remotely. You will be instrumental in developing and implementing operational standards, driving efficiency, ensuring exceptional guest experiences, and supporting on-site teams through remote channels. The ideal candidate possesses a deep understanding of hotel and restaurant operations, strong leadership abilities, and a proven capacity to manage and influence from a distance. This is a remote-first position, offering significant flexibility.
Responsibilities:
Qualifications:
This is a fully remote position, offering unparalleled flexibility in your work location. The role is associated with **Nakuru, Nakuru, KE**, but requires no physical presence in the office, allowing talent from anywhere to apply.
Responsibilities:
- Provide remote operational support and guidance to various hospitality properties.
- Develop, implement, and monitor operational policies and procedures to ensure efficiency and quality service.
- Analyze performance metrics and identify areas for improvement in guest satisfaction, revenue, and cost management.
- Support on-site management teams with strategic planning, problem-solving, and implementation of best practices.
- Conduct remote audits and assessments of operational standards and compliance.
- Develop training materials and provide virtual guidance to enhance staff performance.
- Oversee the integration of new technologies and operational systems.
- Collaborate with marketing, finance, and other departments to align operations with business objectives.
- Manage budgets and ensure financial targets are met for supported properties.
- Foster a culture of excellence and continuous improvement within the remote operational framework.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of progressive experience in hospitality operations, with significant leadership roles in hotels or restaurants.
- Proven ability to manage and improve operational performance from a remote setting.
- Strong understanding of hotel and F&B operations, revenue management, and customer service principles.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication, presentation, and interpersonal skills, adept at virtual collaboration.
- Proficiency with hospitality management software and remote collaboration tools.
- Demonstrated leadership and team-building capabilities.
- Ability to work independently and manage multiple priorities effectively in a remote environment.
This is a fully remote position, offering unparalleled flexibility in your work location. The role is associated with **Nakuru, Nakuru, KE**, but requires no physical presence in the office, allowing talent from anywhere to apply.
This advertiser has chosen not to accept applicants from your region.
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Senior Hospitality Operations Manager - Remote Support
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced Senior Hospitality Operations Manager to provide essential remote support to their operational teams. This role is designed for a seasoned hospitality professional who can leverage their expertise to enhance service quality, optimize operational efficiency, and support on-site management across various establishments. You will be responsible for developing and implementing standard operating procedures (SOPs), conducting remote performance reviews, analyzing operational data, and providing strategic guidance to hotel and restaurant managers. Key duties include advising on inventory management, cost control, customer service enhancement, and staff training initiatives. You will also assist in troubleshooting operational challenges, developing solutions, and sharing best practices across the network. The successful candidate will possess a deep understanding of all facets of hospitality management, including front office operations, food and beverage management, housekeeping, and revenue management. Strong analytical and problem-solving skills are essential, as is the ability to interpret financial reports and operational metrics. This is a fully remote position, requiring excellent communication and interpersonal skills to effectively guide and influence teams from a distance. Proficiency in hospitality management software and digital collaboration tools is a must. You must be highly organized, self-motivated, and capable of working autonomously while ensuring seamless coordination with on-site teams. The ideal candidate holds a Bachelor's degree in Hospitality Management or a related field, with at least 8 years of progressive experience in hotel or restaurant operations, with a significant portion in management roles. Experience in developing training programs and implementing quality assurance initiatives is highly valued. We are looking for a proactive leader passionate about delivering exceptional guest experiences and driving operational excellence through remote support. This role offers a unique opportunity to apply your extensive hospitality knowledge in a flexible, home-based setting. The role's operational context is linked to **Eldoret, Uasin Gishu, KE**.
This advertiser has chosen not to accept applicants from your region.
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Senior Hospitality Operations Manager - Remote Support
Posted 14 days ago
Job Viewed
Job Description
Our client, a dynamic player in the hospitality sector, is seeking a seasoned Senior Hospitality Operations Manager to provide remote operational support and strategic guidance. This is a fully remote position, offering the flexibility to work from anywhere while contributing to the success of our client's establishments. The ideal candidate will possess extensive experience in hotel and tourism operations management, with a strong focus on optimizing service delivery, enhancing guest experiences, and driving operational efficiency. You will be responsible for remotely overseeing various operational aspects, including quality control, staff training program development, resource allocation, and performance analysis. This role requires a deep understanding of hospitality best practices, cost management, and revenue generation strategies. You will collaborate closely with on-site management teams, providing them with expert advice and support to ensure adherence to brand standards and operational excellence. Key responsibilities include:
- Providing remote operational oversight and strategic direction to hospitality properties.
- Developing and implementing standardized operating procedures (SOPs) for enhanced efficiency.
- Conducting virtual quality assurance reviews and guest satisfaction analysis.
- Designing and delivering remote training programs for operational staff.
- Monitoring financial performance and identifying opportunities for cost savings and revenue growth.
- Analyzing operational data to identify trends and implement performance improvements.
- Collaborating with on-site teams to address operational challenges and implement solutions.
- Ensuring compliance with health, safety, and hygiene regulations across properties.
- Advising on best practices for guest service and experience management.
- Contributing to strategic planning and business development initiatives.
This advertiser has chosen not to accept applicants from your region.
5
Senior Hospitality Operations Manager - Remote Support
Posted 23 days ago
Job Viewed
Job Description
Our client, a leader in the hospitality and tourism sector, is seeking a highly experienced Senior Hospitality Operations Manager to provide remote support and strategic oversight. This fully remote position will involve leveraging your extensive knowledge of hotel operations, guest services, and F&B management to guide and optimize performance across multiple properties. You will be responsible for developing and implementing operational strategies, setting performance benchmarks, and analyzing key metrics to drive efficiency and profitability. The ideal candidate will have a strong understanding of revenue management, cost control, and staff development within the hospitality industry. Your duties will include providing virtual coaching and training to on-site management teams, conducting remote performance evaluations, and assisting with the implementation of new operational procedures and technologies. You will also play a key role in crisis management and problem-solving, offering expert advice to address operational challenges as they arise. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required, along with a minimum of 8 years of progressive experience in hotel or resort management, with a proven track record in operations. Excellent communication, leadership, and interpersonal skills are essential for building strong relationships with remote teams and stakeholders. Proficiency in hospitality management software and virtual collaboration tools is a must. This is an exciting opportunity to influence the success of a dynamic hospitality group from a remote location, utilizing your expertise to enhance guest experiences and operational excellence. You will contribute to shaping the strategic direction of operations, ensuring consistent service delivery and brand standards across all properties. The role demands a proactive, results-oriented approach and a passion for delivering exceptional customer service. Your ability to adapt to diverse operational environments and provide insightful guidance remotely will be key to your success. The ideal candidate will be a strategic thinker with a keen eye for detail and a commitment to fostering a positive and productive work environment.
This advertiser has chosen not to accept applicants from your region.
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Senior Hospitality Operations Manager - Remote Support
Posted 2 days ago
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Job Description
Our client, a premier hospitality group, is seeking an experienced Senior Hospitality Operations Manager to provide remote strategic oversight and support. This is a 100% remote role, offering the flexibility to manage operations and drive excellence from anywhere. You will be instrumental in ensuring the highest standards of service, operational efficiency, and guest satisfaction across multiple properties. Your responsibilities will include developing and implementing operational policies, managing budgets, optimizing resource allocation, and fostering a culture of exceptional service delivery. You will collaborate closely with on-site management teams, providing guidance, training, and performance evaluations.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement standardized operational procedures and best practices across all managed properties.
- Monitor and analyze key performance indicators (KPIs) related to guest satisfaction, operational efficiency, and financial performance.
- Provide remote guidance and support to on-site hotel management teams, including staffing, training, and service standards.
- Oversee departmental budgets, cost control measures, and revenue management strategies.
- Ensure compliance with health, safety, and sanitation regulations.
- Lead initiatives to enhance the guest experience and drive customer loyalty.
- Conduct virtual property inspections and performance reviews.
- Manage relationships with vendors and suppliers, negotiating contracts to ensure cost-effectiveness.
- Develop and deliver training programs for staff on service excellence and operational procedures.
- Stay informed about industry trends, competitor activities, and emerging technologies in hospitality management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 7 years of progressive experience in hotel operations management, with a proven track record in multi-property oversight.
- Strong understanding of hotel operations, including front office, housekeeping, F&B, and maintenance.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and operational analytics tools.
- Demonstrated ability to manage budgets, control costs, and drive revenue.
- Strong problem-solving and decision-making abilities.
- Proven ability to work effectively in a remote setting and manage teams remotely.
- Commitment to delivering exceptional guest service and maintaining high operational standards.
This advertiser has chosen not to accept applicants from your region.
7
Senior Hospitality Operations Manager, Remote Support
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Senior Hospitality Operations Manager to oversee and enhance operational efficiency across various hospitality ventures. This is a fully remote position, offering the flexibility to manage operations and provide strategic guidance from anywhere. You will be responsible for developing and implementing best practices in hotel and food service management, ensuring exceptional guest experiences and maximizing profitability. Your role will involve remote supervision of on-site teams, performance monitoring, training development, and strategic planning for service improvement. The ideal candidate possesses a deep understanding of the hospitality industry, strong leadership capabilities, and a proven ability to drive operational excellence through remote management. This position demands excellent communication, organizational, and problem-solving skills, coupled with a proactive and results-driven mindset.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and implement operational strategies to enhance guest satisfaction, service quality, and profitability across multiple properties.
- Provide remote leadership and guidance to on-site hotel and F&B management teams.
- Monitor key performance indicators (KPIs) and operational metrics, identifying areas for improvement and implementing corrective actions.
- Develop and deliver comprehensive training programs for staff to ensure consistent service standards.
- Manage budgets, control costs, and optimize revenue generation strategies.
- Oversee inventory management, procurement, and vendor relations.
- Ensure compliance with health, safety, and sanitation regulations.
- Conduct remote property assessments and performance reviews.
- Develop and maintain strong relationships with stakeholders, including property owners, management teams, and suppliers.
- Stay informed about industry trends and best practices to drive innovation and competitive advantage.
- Resolve escalated guest complaints and operational issues effectively.
- Implement and manage technology solutions for operational efficiency.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel and/or restaurant management, with a significant portion in senior leadership roles.
- Proven ability to manage operations remotely and lead dispersed teams effectively.
- Strong understanding of hotel and F&B operations, including front office, housekeeping, food and beverage, and event management.
- Excellent financial acumen, including budgeting, P&L management, and cost control.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- Demonstrated ability to develop and implement training programs.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and manage multiple priorities in a remote setting.
- Knowledge of current hospitality trends and customer service best practices.
This advertiser has chosen not to accept applicants from your region.
8
Senior Hospitality Operations Manager, Remote Support
Posted today
Job Viewed
Job Description
Our client, a distinguished name in the hospitality sector, is seeking an experienced and dedicated Senior Hospitality Operations Manager to oversee and enhance operational excellence. This is a fully remote position, focused on providing remote support, strategic guidance, and operational oversight to various establishments within their portfolio. You will be instrumental in ensuring high standards of service delivery, optimizing operational efficiency, and driving guest satisfaction. The ideal candidate will possess extensive experience in hotel or resort management, a strong understanding of front-of-house and back-of-house operations, and exceptional leadership and problem-solving skills. You will act as a key remote resource for on-site teams.
Responsibilities:
Responsibilities:
- Provide remote strategic direction and operational support to hospitality properties.
- Develop and implement operational policies and procedures to ensure consistency and quality across the portfolio.
- Monitor key performance indicators (KPIs) related to guest satisfaction, revenue, and operational efficiency.
- Conduct remote performance reviews and provide constructive feedback to on-site management teams.
- Assist in the development and management of departmental budgets and financial controls.
- Oversee service standards and guest experience initiatives, offering remote guidance for improvement.
- Identify operational challenges and develop innovative solutions to address them.
- Support the implementation of new technologies and systems within the hospitality operations.
- Ensure compliance with health, safety, and hygiene regulations remotely.
- Collaborate with on-site teams to drive revenue growth and cost management strategies.
- Conduct remote training sessions and support staff development initiatives.
- Assist in the recruitment and onboarding process for key on-site management roles.
- Manage relationships with key vendors and suppliers, negotiating contracts remotely.
- Stay updated on industry trends and best practices in hospitality management.
- Act as a point of escalation for complex operational issues requiring remote intervention.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree is a plus.
- Minimum of 7 years of progressive experience in hospitality management, with a focus on operations.
- Proven track record in managing diverse hospitality operations and achieving high performance standards.
- Strong understanding of hotel operations, including front desk, housekeeping, F&B, and M&E.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in using hotel management software (PMS) and relevant operational tools.
- Strong analytical and problem-solving abilities.
- Ability to work independently and manage multiple properties remotely.
- Experience in developing and implementing operational strategies.
- Knowledge of financial management and budgeting principles in the hospitality industry.
- Ability to effectively coach and mentor teams from a distance.
- Demonstrated ability to drive guest satisfaction and operational efficiency.
- Flexibility to adapt to varying operational needs and time zones.
- Excellent organizational and time management skills.
- A commitment to delivering exceptional guest experiences.
This advertiser has chosen not to accept applicants from your region.
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