2,442 Online Assistant jobs in Kenya

• Respond to and resolve technical support tickets related to cloud services (e.g., AWS, Azure, Google Cloud).
• Assist users with account management, access issues, and general inquiries about cloud platforms.
• Monitor cloud infrastructure for performance issues and potential outages.
• Document support processes, common issues, and their resolutions for internal knowledge base.
• Escalate complex technical problems to senior support staff or engineering teams.
• Perform basic configuration and troubleshooting of cloud resources under supervision.
• Collaborate with team members via chat, video calls, and project management tools to ensure seamless service delivery.
• Gather user feedback to help identify areas for service improvement.
• Participate in training sessions to enhance knowledge of cloud technologies and support tools.
• Maintain a high level of customer satisfaction through prompt and professional communication.
• Contribute to team meetings and discussions about ongoing projects and support challenges.
• Assist with the onboarding of new remote team members, providing initial technical guidance.

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• A foundational understanding of cloud computing concepts (IaaS, PaaS, SaaS).
• Familiarity with at least one major cloud provider (AWS, Azure, or GCP) is a plus.
• Excellent problem-solving and analytical skills.
• Strong written and verbal communication skills, essential for remote collaboration.
• Ability to work independently and manage time effectively in a remote setting.
• A genuine interest in learning about cloud technologies and IT support.
• Customer-service oriented mindset.
• Proficiency in using online collaboration tools (e.g., Slack, Microsoft Teams, Zoom).
• Basic scripting knowledge (e.g., Python, Bash) is beneficial but not required.
• Must have a reliable internet connection and a suitable home office setup.

• Assisting in the monitoring of cloud infrastructure performance and availability.
• Supporting the deployment and management of cloud resources (e.g., virtual machines, containers, storage).
• Performing routine system maintenance, updates, and patch management.
• Troubleshooting and resolving technical issues related to cloud services.
• Assisting with network configuration and security implementation within the cloud environment.
• Responding to alerts and incidents, documenting actions taken.
• Collaborating with senior technicians and engineers on various cloud projects.
• Learning and applying cloud security best practices.
• Participating in on-call rotations as required (with appropriate training and support).
• Documenting technical procedures and knowledge base articles.

• A recent high school diploma or equivalent; a technical certification or some college coursework in IT or a related field is a plus.
• Demonstrated interest in cloud computing, IT infrastructure, or technology.
• Basic understanding of operating systems (Windows, Linux) and networking concepts.
• Strong problem-solving and analytical skills.
• Excellent communication and teamwork abilities, with the capacity to collaborate effectively in a remote environment.
• Self-motivated, eager to learn, and committed to professional development.
• Ability to manage time effectively and work independently.
• Passion for technology and a desire to build a career in cloud operations.
• Previous IT support experience or personal projects involving technology are beneficial.

Our client is looking for a highly analytical and detail-oriented
Data Entry Specialist
to join its team. The ideal candidate is someone with a critical eye, speed, and precision, who takes ownership of their work and ensures data accuracy and organization. A strong sense of responsibility and a proactive approach to maintaining data integrity are essential.

Key Responsibilities:

• Accurately input data into company databases, spreadsheets, and systems

• Organize and maintain both electronic and physical files

• Clean and format data for reporting and analysis

• Conduct regular quality checks to ensure consistency and accuracy

• Support light administrative tasks as needed

• Ensure confidentiality of all company and client information

LOCATION: ON SITE - Royal Offices, Mogotio Road, Westland - Office 32/33, Nairobi Kenya

SHIFT: Monday to Friday 4pm - 1am Kenya time

• Accurately enter, update, and maintain data in various databases and systems.
• Perform regular data verification and validation to ensure accuracy and completeness.
• Identify and rectify errors or inconsistencies in data records.
• Organize and manage digital files and records for easy retrieval.
• Scan and upload documents as required for data archiving.
• Assist in generating reports based on entered data.
• Adhere to data privacy and confidentiality policies.
• Communicate with team members to resolve data discrepancies.
• Manage data entry tasks within established timelines and productivity targets.
• Continuously seek ways to improve data entry processes for efficiency.
• Maintain a high level of attention to detail in all tasks performed.

• Proven experience as a Data Entry Clerk, Administrator, or similar role.
• Fast and accurate typing speed with excellent attention to detail.
• Proficiency in data entry software and Microsoft Office Suite, particularly Excel.
• Familiarity with database management principles.
• Strong organizational and time-management skills.
• Ability to work independently and maintain focus in a remote setting.
• Excellent written and verbal communication skills.
• High school diploma or equivalent; further qualifications are a plus.
• Reliable internet connection and a dedicated home workspace.
• Discretion in handling sensitive information.

• Accurately enter and update data from various sources into company databases and systems.
• Verify the accuracy and completeness of data before and after entry.
• Perform regular data quality checks and identify any discrepancies or errors.
• Maintain confidentiality of sensitive information.
• Assist in organizing and maintaining digital records.
• Generate basic reports on data entry activities as required.
• Collaborate with team members remotely to ensure data integrity and consistency.
• Learn and adhere to company data entry protocols and best practices.
• Provide feedback on data entry processes to improve efficiency.
• Undertake additional administrative tasks as needed to support the team.

• High school diploma or equivalent.
• Proficiency in basic computer skills and data entry software (e.g., Microsoft Excel, Google Sheets).
• Excellent typing speed and accuracy.
• Strong attention to detail and commitment to quality.
• Good organizational and time management skills.
• Ability to work independently and manage tasks effectively in a remote setting.
• Good communication skills, both written and verbal.
• A proactive attitude and willingness to learn new skills.
• Reliable internet connection and a suitable home office setup.

About the Company

At 
SkyTeamersHQ
, we're redefining what it means to work remotely. We specialize in connecting businesses with exceptional remote professionals who help streamline operations, improve efficiency, and ensure data accuracy across global teams.

Our company is built on the values of 
integrity, precision, teamwork, and innovation
. We work with clients across industries—from eCommerce and logistics to finance and healthcare—providing reliable data management and back-office solutions.

SkyTeamersHQ is more than a workplace—it's a global community of high-performing individuals who believe in remote excellence, continuous learning, and professional growth.

About the Job

We are seeking a 
detail-oriented and dependable Data Entry Specialist
 to join our remote team full-time. In this role, you will be responsible for accurately entering, updating, and maintaining data across various systems and databases. You will support our clients by ensuring information is clean, consistent, and readily accessible for operational and decision-making purposes.

This position requires a 
keen eye for detail, strong time management skills, and a high level of accuracy
. The ideal candidate is someone who thrives in a structured environment, enjoys working with data, and can manage repetitive tasks with focus and efficiency.

What We're Looking For

• Proven experience as a 
  Data Entry Clerk, Data Entry Operator, or similar administrative role
  .
• Excellent 
  typing speed and accuracy
   (minimum of 50 WPM preferred).
• High attention to detail and commitment to maintaining data integrity.
• Strong organizational and time management skills.
• Ability to handle confidential information responsibly.
• Proficiency with 
  Microsoft Excel, Google Sheets, and data management tools
  .
• Familiarity with CRM systems, ERP software, or database management (a plus).
• Excellent communication skills in English (written and verbal).
• Ability to work independently, meet deadlines, and manage multiple tasks simultaneously.
• Reliable computer, internet connection, and a quiet workspace suitable for remote work.

Responsibilities

• Accurately input, update, and verify data across multiple systems and platforms.
• Review and correct data to ensure consistency, completeness, and accuracy.
• Maintain organized and secure digital records for easy retrieval.
• Cross-check data with source documents to eliminate errors.
• Support reporting processes by preparing data summaries or basic reports as requested.
• Assist in data migration, cleaning, and formatting tasks for various projects.
• Collaborate with project managers and other team members to meet deadlines.
• Identify and flag inconsistencies, missing data, or potential system improvements.
• Handle sensitive client or company data with strict confidentiality.
• Follow company procedures and data entry best practices to maintain high standards of quality.

We are seeking a detail-oriented and highly organized
Data Entry Specialist
to join our team. The ideal candidate will be responsible for accurately inputting, updating, and maintaining information in our databases and systems. This position requires excellent typing skills, attention to detail, and the ability to handle confidential information with integrity.

• Accurately enter and update data in various databases and software applications.
• Verify the accuracy of data by comparing it to source documents.
• Identify and correct any errors or inconsistencies in the data.
• Organize and maintain electronic and physical files.
• Generate reports from data as required.
• Perform regular data backups to ensure data integrity.
• Collaborate with team members to ensure data accuracy across departments.
• Maintain confidentiality of sensitive information.
• Follow established data entry procedures and guidelines.
• Assist with other administrative tasks as needed.

• High school diploma or equivalent.
• Proven experience in data entry or a similar role.
• Proficiency in data entry software and proficiency in MS Office Suite (Excel, Word).
• Excellent typing speed and accuracy.
• Strong attention to detail and organizational skills.
• Ability to work independently and meet deadlines.
• Good communication skills.
• Understanding of data confidentiality principles.
• Ability to adapt to different software systems.
• Prior experience with a hybrid work model is a plus.

About the Company

At 
WorkMosaicHQ
, we connect businesses with highly skilled remote professionals who provide reliable, efficient, and detail-oriented support. Our mission is to create seamless collaboration between organizations and global talent, helping companies streamline operations while empowering individuals to thrive in flexible, remote-first roles.

We pride ourselves on excellence, accountability, and adaptability. By offering scalable staffing solutions, WorkMosaicHQ helps businesses stay focused on growth while we handle the operational backbone.

About the Job

We are looking for a highly organized and detail-oriented 
Remote Data Entry Specialist
 to join our team full-time. In this role, you will be responsible for accurately entering, updating, and maintaining large volumes of information in databases, spreadsheets, and systems.

The ideal candidate thrives in a structured environment, values accuracy over speed, and can manage repetitive tasks with focus and consistency. Since this is a remote role, you'll need to be self-motivated, disciplined, and able to deliver error-free work within set deadlines.

What We're Looking For

• Proven experience as a Data Entry Specialist, Administrative Assistant, or similar role.
• Excellent typing speed and accuracy.
• Proficiency in MS Office (Excel, Word) and Google Workspace (Sheets, Docs).
• Familiarity with CRM systems, databases, or ERP platforms is a plus.
• Strong attention to detail with the ability to identify and correct errors.
• Highly organized, dependable, and able to manage time effectively.
• Ability to maintain confidentiality and handle sensitive information securely.
• Strong communication skills and a proactive approach to problem-solving.
• Reliable internet connection and a dedicated remote work environment.

Responsibilities

• Accurately enter and update data into databases, spreadsheets, and internal systems.
• Verify and cross-check information to ensure accuracy and completeness.
• Maintain and organize electronic files and records.
• Prepare, review, and clean datasets for reporting or analysis.
• Perform regular data quality checks and correct discrepancies.
• Assist with generating reports, summaries, and data extractions when requested.
• Support other departments with data-related administrative tasks.
• Maintain strict confidentiality of company and client information.
• Meet deadlines consistently while maintaining high standards of accuracy.