4,629 Lead Installation Technician Remote jobs in Kenya
Lead Installation and Commissioning Engineer - Remote
Posted 19 days ago
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Senior Field Service Technician Lead - Remote Support
Posted 20 days ago
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Key responsibilities include providing real-time remote support via phone, video conferencing, and remote diagnostic tools, analyzing equipment performance data, and recommending preventative maintenance measures. You will develop and update technical documentation, create training materials for field technicians, and conduct virtual training sessions. This role also involves collaborating with engineering and product development teams to identify recurring issues and contribute to product improvements. The ability to interpret technical drawings, schematics, and diagnostic reports is crucial. A strong customer service orientation and the ability to communicate technical information clearly to both technical and non-technical audiences are essential. While this role is designed for remote operation, it supports our service network within areas including **Ruiru, Kiambu, KE**, connecting technical expertise to field challenges.
Qualifications: A Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Industrial Technology, or a related field. A minimum of 7 years of hands-on experience as a field service technician, with at least 2 years in a lead or senior support role. Proven expertise in diagnosing and repairing complex industrial machinery and automation systems. Strong proficiency in using diagnostic tools, multimeters, oscilloscopes, and relevant software. Excellent problem-solving, analytical, and critical thinking skills. Exceptional communication and interpersonal skills, with the ability to guide and instruct others remotely. Experience with remote support technologies and platforms is highly desirable. Ability to work independently and manage time effectively in a remote work setting. Certifications in relevant equipment or technologies are a plus. Join our innovative service team and be at the forefront of providing expert remote technical solutions.
Lead HVAC Installation Technician - Remote Field Support
Posted 8 days ago
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Lead HVAC Technician - Remote
Posted 22 days ago
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Responsibilities:
- Provide expert remote technical support and guidance to field technicians for HVAC installation, maintenance, and repair.
- Diagnose and troubleshoot complex HVAC system issues using remote diagnostic tools and schematics.
- Develop and implement best practices for HVAC system installation and maintenance.
- Conduct remote quality control checks on completed work performed by field technicians.
- Train and mentor field technicians on new equipment, techniques, and safety procedures.
- Oversee preventative maintenance programs to minimize downtime and ensure system efficiency.
- Interpret blueprints, schematics, and technical manuals to provide accurate instructions.
- Manage inventory of critical spare parts and coordinate timely delivery to field sites.
- Respond to emergency service requests and provide rapid remote support to resolve critical issues.
- Document all service calls, diagnoses, repairs, and maintenance activities accurately.
- Stay up-to-date with the latest advancements in HVAC technology and industry trends.
- Collaborate with project managers and clients to ensure project timelines and satisfaction.
- Ensure all work complies with safety regulations and building codes.
- Analyze system performance data to identify areas for optimization.
- Recommend upgrades or replacements for aging or inefficient HVAC equipment.
- High school diploma or equivalent; completion of a recognized HVAC trade program or apprenticeship is essential.
- Minimum of 8 years of hands-on experience as an HVAC technician, with at least 2 years in a lead or supervisory role.
- Proven expertise in diagnosing and repairing a wide range of commercial and residential HVAC systems (e.g., split systems, VRF, chillers, boilers).
- Strong understanding of electrical, mechanical, and control systems related to HVAC.
- Proficiency with diagnostic tools, multimeters, and refrigerant recovery equipment.
- Excellent problem-solving and critical thinking skills.
- Exceptional communication and interpersonal skills to effectively guide field technicians remotely.
- Ability to interpret technical documentation, blueprints, and schematics.
- Experience with remote monitoring and diagnostic software is a significant advantage.
- Valid driver's license and a clean driving record (for potential site visits if required, though the primary role is remote).
- Relevant certifications (e.g., EPA Universal) are required.
- Ability to work independently and manage time effectively in a remote setting.
Senior Field Service Technician Lead (Remote Oversight)
Posted 8 days ago
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Key Responsibilities:
- Providing remote technical leadership and support to field service technicians across various locations.
- Diagnosing and troubleshooting complex installation and maintenance issues remotely.
- Guiding field technicians through repair and service procedures to ensure timely and effective resolution.
- Developing and delivering remote training programs for field service staff on new equipment and troubleshooting techniques.
- Analyzing service reports and performance data to identify trends and areas for improvement.
- Creating and maintaining technical documentation, including service manuals and troubleshooting guides.
- Collaborating with engineering and product development teams to provide feedback on equipment performance and design.
- Managing spare parts inventory and logistics remotely to ensure technicians have the necessary components.
- Ensuring adherence to all safety protocols and quality standards during service operations.
- Coordinating with customers to schedule service calls and address concerns.
- Mentoring and coaching field technicians to enhance their technical skills and professional development.
- Implementing remote monitoring solutions to proactively identify potential equipment failures.
- Escalating critical issues to appropriate departments and ensuring their timely resolution.
Lead Installation Technician - Remote Support
Posted 22 days ago
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Responsibilities:
- Provide expert remote technical support for installation and commissioning of systems.
- Develop and refine installation manuals, troubleshooting guides, and technical documentation.
- Conduct remote training sessions for field installation technicians.
- Diagnose and resolve complex technical issues reported by field teams.
- Oversee the adherence to installation procedures and quality standards.
- Liaise with engineering and project management teams to address design or implementation challenges.
- Analyze installation performance data and identify opportunities for improvement.
- Manage remote installation projects, ensuring timely and successful completion.
- Maintain accurate records of installation activities, issues, and resolutions.
- Contribute to the continuous improvement of installation processes and tools.
- Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or a related technical field.
- Minimum of 5 years of experience in installation, maintenance, or technical support of complex systems.
- Proven ability to troubleshoot and resolve technical issues remotely.
- Strong understanding of electrical, mechanical, and/or software systems.
- Proficiency with remote diagnostic tools, collaboration software, and digital documentation platforms.
- Excellent problem-solving, analytical, and critical thinking skills.
- Exceptional communication, interpersonal, and leadership abilities.
- Ability to work independently and manage multiple projects in a remote environment.
Lead HVAC Technician - Remote Systems Management
Posted 22 days ago
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Lead HVAC Installation Technician - Remote
Posted 8 days ago
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Lead Field Service Technician - Remote
Posted 20 days ago
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Responsibilities:
- Provide remote technical guidance and oversight for installation and maintenance teams.
- Develop and document standard operating procedures for complex installation and repair tasks.
- Troubleshoot and diagnose technical issues using remote diagnostic tools and systems.
- Analyze performance data and recommend preventative maintenance strategies to minimize downtime.
- Conduct virtual training sessions for field technicians, ensuring knowledge transfer and skill development.
- Manage spare parts inventory and logistics for field operations, ensuring timely availability.
- Liaise with engineering and product development teams to provide feedback on product performance and identify areas for improvement.
- Create detailed technical reports on service calls, equipment performance, and resolution of issues.
- Ensure all work performed complies with safety regulations and industry best practices.
- Mentor and support junior technicians, fostering a culture of excellence and continuous learning.
Qualifications:
- Technical diploma or degree in Mechanical Engineering, Electrical Engineering, Electronics, or a related field.
- A minimum of 5 years of hands-on experience in installation, maintenance, and repair of complex industrial equipment or systems.
- Proven experience in a lead or supervisory role, with demonstrated ability to guide and manage technical teams.
- Strong diagnostic and troubleshooting skills, with the ability to quickly identify root causes of technical problems.
- Proficiency with remote diagnostic tools, VPNs, and online collaboration platforms.
- Excellent understanding of mechanical, electrical, and electronic systems.
- Strong command of technical documentation, schematics, and blueprints.
- Exceptional communication, interpersonal, and customer service skills.
- Ability to work independently and manage multiple priorities in a fast-paced remote environment.
- Willingness to travel occasionally for critical on-site support if required, though the role is primarily remote.
This remote role offers a significant opportunity to leverage your technical expertise and leadership skills to ensure the optimal performance of our client's products and services. The designated operational hub, though not a requirement for physical presence, is associated with Bungoma, Bungoma, KE .
Lead Field Service Technician (Remote Oversight)
Posted 22 days ago
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Responsibilities:
- Provide expert remote technical support and troubleshooting for complex equipment issues encountered by field service teams.
- Analyze diagnostic data, schematics, and service manuals to identify root causes of equipment malfunctions.
- Develop and document detailed repair procedures and best practices for common and complex issues.
- Guide field technicians through intricate repair processes via phone, video conferencing, and remote diagnostic tools.
- Review service reports from field technicians to ensure accuracy, completeness, and adherence to standards.
- Identify recurring problems and recommend design or operational improvements to prevent future failures.
- Develop and deliver remote training modules for field service technicians on new equipment and troubleshooting techniques.
- Maintain an up-to-date knowledge base of all serviced equipment, including specifications, common faults, and repair solutions.
- Collaborate with engineering and product support teams to resolve escalated technical issues.
- Contribute to the continuous improvement of remote support processes and tools.
Qualifications:
- Associate's degree or equivalent experience in Electronics, Mechanical Engineering Technology, or a related technical field.
- Minimum of 10 years of hands-on experience in installing, maintaining, and repairing complex industrial machinery or technical equipment.
- Proven expertise in diagnosing and resolving a wide range of mechanical, electrical, and electronic issues.
- Excellent understanding of diagnostic tools, schematics, and technical documentation.
- Exceptional problem-solving, analytical, and critical-thinking skills.
- Outstanding communication and interpersonal skills, with the ability to clearly explain technical concepts to technicians with varying levels of experience.
- Proficiency with remote collaboration tools (e.g., Zoom, Teams, diagnostic software).
- Ability to work independently and manage time effectively in a remote setting.
- Experience in leading or mentoring technical teams is highly desirable.
- Strong customer service orientation and a commitment to quality.