10,965 Lead Field Service Engineer Industrial Automation jobs in Kenya
Lead Field Service Engineer - Industrial Machinery
Posted 18 days ago
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Job Description
Our client, a prominent manufacturer of advanced industrial machinery, is seeking a highly experienced and technically proficient Lead Field Service Engineer. This critical role is based on-site in **Malindi, Kilifi, KE**, and involves extensive travel to customer locations throughout the region. You will be the primary technical point of contact for our clients, responsible for the installation, commissioning, troubleshooting, maintenance, and repair of complex machinery. This includes diagnosing intricate mechanical, electrical, and software issues, performing preventative maintenance, and ensuring optimal system performance. The ideal candidate will possess a strong hands-on aptitude, a deep understanding of industrial automation and control systems, and excellent diagnostic skills. You will also be responsible for training customer personnel on equipment operation and maintenance, providing detailed technical reports, and escalating critical issues to engineering and product support teams. This role requires a proactive approach to problem-solving, the ability to work independently under pressure, and a commitment to delivering exceptional customer service. Experience with hydraulics, pneumatics, PLCs, and variable frequency drives is essential. A strong understanding of safety protocols and compliance in industrial environments is paramount. You will be expected to manage your time effectively, prioritize tasks, and maintain a high level of technical competence through continuous learning. This is an excellent opportunity to join a dynamic team and contribute significantly to the operational success of our clients by ensuring the reliability and efficiency of their critical equipment.
Job Location: This position requires your presence in **Malindi, Kilifi, KE**, with regular travel to client sites.
Qualifications:
Job Location: This position requires your presence in **Malindi, Kilifi, KE**, with regular travel to client sites.
Qualifications:
- Diploma or Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 7 years of experience in field service engineering, specifically with industrial machinery.
- Proven expertise in diagnosing and repairing complex mechanical and electrical systems.
- Proficiency with PLCs, HMI, and industrial networking protocols.
- Strong understanding of hydraulics, pneumatics, and control systems.
- Excellent troubleshooting and problem-solving skills.
- Ability to interpret technical drawings, schematics, and manuals.
- Strong customer service and communication skills.
- Willingness to travel extensively and work flexible hours.
- Valid driver's license and ability to obtain necessary work permits for client sites.
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Lead Field Service Engineer - Industrial Automation
Posted 21 days ago
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Job Description
Our client is seeking a highly experienced and technically proficient Lead Field Service Engineer to join their dynamic, fully remote team. This role is centered around providing expert installation, commissioning, troubleshooting, and maintenance support for sophisticated industrial automation systems and equipment across various client sites, all managed remotely. You will be the primary technical point of contact for clients, diagnosing complex mechanical, electrical, and software issues, and implementing effective solutions to minimize downtime. The ideal candidate will possess a deep understanding of PLC systems, SCADA, robotics, and various industrial control technologies. Responsibilities include conducting preventative maintenance, performing upgrades and modifications to existing systems, and ensuring optimal performance and reliability. You will also be responsible for documenting service activities, training client personnel on system operation and maintenance, and contributing to the continuous improvement of service processes. As a remote-first position, you must possess excellent remote diagnostic capabilities, strong problem-solving skills, and the ability to communicate technical information clearly and concisely to both technical and non-technical audiences via virtual channels. Travel to client sites may be required occasionally for critical installations or complex repairs, but the primary mode of operation and support coordination will be remote. A Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related technical field is required. A minimum of 7 years of experience in field service engineering, with a strong focus on industrial automation, robotics, and control systems, is essential. Proficiency with major PLC brands (e.g., Siemens, Allen-Bradley) and robotic systems is highly desirable. Experience with troubleshooting complex networked industrial systems is critical. Strong understanding of safety protocols and best practices in industrial environments is mandatory. You must be adept at using remote access tools, diagnostic software, and documentation platforms. Excellent customer service skills and a proactive approach to problem resolution are vital. Join a forward-thinking company that values innovation and technical excellence. You will have the opportunity to work with cutting-edge technology and make a tangible impact on our clients' operational efficiency. The ability to manage your workload effectively, prioritize tasks, and meet service level agreements in a remote setting is paramount. We are looking for a dedicated professional committed to providing exceptional technical support and maintaining high standards of client satisfaction. Your expertise will ensure the seamless operation of critical industrial processes.
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Lead Field Service Engineer - Industrial Equipment
Posted 17 days ago
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Job Description
Our client is seeking a highly skilled and motivated Lead Field Service Engineer to join their entirely remote technical support team. This role is pivotal in providing expert-level technical assistance and maintenance for complex industrial equipment across various client sites. While the role is fully remote, it requires the flexibility for occasional travel to client locations as needed for on-site diagnostics and repairs. You will be responsible for troubleshooting, diagnosing, and resolving intricate mechanical, electrical, and software issues, ensuring minimal downtime and maximum operational efficiency for our clients. Your deep technical expertise and problem-solving acumen will be crucial to maintaining our client's reputation for excellence.
Key Responsibilities:
Key Responsibilities:
- Provide remote, expert-level technical support and troubleshooting for industrial machinery and equipment.
- Develop and implement proactive maintenance strategies to prevent equipment failures.
- Diagnose and resolve complex mechanical, electrical, and software-related issues through remote diagnostics and on-site intervention when necessary.
- Create and maintain detailed technical documentation, including service manuals, troubleshooting guides, and repair procedures.
- Conduct training sessions for client personnel on equipment operation, maintenance, and safety procedures.
- Collaborate with engineering and product development teams to provide feedback on product design and performance.
- Manage spare parts inventory and ensure timely procurement of necessary components.
- Oversee installation and commissioning of new equipment remotely where applicable.
- Develop and implement continuous improvement initiatives for service processes and technical solutions.
- Lead and mentor junior field service engineers, sharing knowledge and best practices.
- Ensure adherence to all safety regulations and company policies during site visits and remote operations.
- Respond to urgent service requests and manage emergency repairs effectively.
- Analyze equipment performance data to identify trends and opportunities for optimization.
- Maintain strong customer relationships, ensuring high levels of satisfaction.
- Uphold the highest standards of professionalism and technical competence.
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Remote Lead Field Service Engineer - Industrial Machinery
Posted 21 days ago
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Job Description
Our client is seeking a highly skilled and motivated Lead Field Service Engineer to join their globally distributed team. This is a unique, fully remote opportunity for an expert in industrial machinery maintenance and installation. You will be responsible for providing advanced technical support, troubleshooting complex issues, and guiding junior technicians across various client sites, all managed from a remote setting. The ideal candidate has extensive experience with a wide range of industrial equipment, a strong aptitude for diagnostics, and exceptional communication skills to effectively guide on-site personnel. Your role will be crucial in ensuring maximum uptime and operational efficiency for our clients' critical machinery.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Provide expert remote technical support and troubleshooting for complex mechanical, electrical, and control system issues on industrial machinery.
- Develop and deliver remote training programs for client personnel and junior field service engineers.
- Create detailed diagnostic guides, troubleshooting manuals, and best practice documentation.
- Analyze service reports and field data to identify recurring issues and propose proactive solutions.
- Oversee the remote installation and commissioning process for new equipment, ensuring adherence to specifications.
- Collaborate with engineering and product development teams to provide feedback on product performance and identify areas for improvement.
- Manage critical client escalations, ensuring swift and effective resolution of service disruptions.
- Plan and coordinate remote support activities, ensuring efficient allocation of resources.
- Maintain a high level of customer satisfaction through timely and accurate technical assistance.
- Stay current with the latest technological advancements and industry best practices in industrial machinery and service support.
Required Qualifications:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 7 years of hands-on experience in field service engineering, with a focus on industrial machinery (e.g., manufacturing equipment, heavy machinery, automation systems).
- Proven expertise in diagnosing and resolving complex mechanical, electrical, and electronic faults.
- Strong understanding of control systems, PLC programming, and industrial networking.
- Excellent remote communication, presentation, and interpersonal skills.
- Ability to clearly explain technical procedures and guide others remotely.
- Experience in developing technical documentation and training materials.
- Demonstrated ability to work independently and manage multiple priorities in a remote work environment.
- Willingness to travel occasionally for critical on-site interventions or training sessions (less than 10% of the time).
- Proficiency in using remote diagnostic tools and collaborative platforms.
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Remote Lead Field Service Engineer - Industrial Automation
Posted 10 days ago
Job Viewed
Job Description
Our client, a leader in industrial automation solutions, is seeking an experienced and motivated Lead Field Service Engineer to join their fully remote technical support team. While the role is remote, it requires extensive travel to client sites for installation, maintenance, troubleshooting, and repair of complex automated systems. You will be the primary technical point of contact for clients, ensuring the optimal performance and longevity of their equipment. This includes diagnosing hardware and software issues, performing preventative maintenance, and implementing upgrades. You will also be responsible for training client personnel on system operation and maintenance, documenting service activities, and contributing to the improvement of service processes and product reliability. The ideal candidate possesses a strong electrical/mechanical aptitude, in-depth knowledge of industrial control systems, and exceptional problem-solving skills.
Key Responsibilities:
Key Responsibilities:
- Provide expert on-site technical support for industrial automation systems, including PLCs, HMIs, robotics, and SCADA systems.
- Perform installation, commissioning, maintenance, and repair of equipment.
- Diagnose and resolve complex technical issues promptly and effectively.
- Conduct preventative maintenance and system audits to ensure optimal performance.
- Develop and deliver technical training programs for customer engineers and operators.
- Document all service activities, including technical findings, actions taken, and recommendations.
- Collaborate with the engineering and product development teams to provide feedback on product performance and design improvements.
- Manage spare parts inventory and ensure availability for service needs.
- Adhere to all safety regulations and company policies during on-site visits.
- Contribute to the development of service manuals and troubleshooting guides.
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Lead Field Service Engineer - Industrial Automation (Remote)
Posted 1 day ago
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Job Description
Our client is seeking a highly skilled and motivated Lead Field Service Engineer to join their entirely remote technical support team. This role is pivotal in providing expert remote troubleshooting, diagnostics, and technical assistance for industrial automation systems. You will be responsible for guiding junior engineers, developing comprehensive service documentation, and contributing to product improvement based on field feedback. The ideal candidate possesses extensive knowledge of industrial control systems, PLC programming, robotics, and HMI interfaces. Your expertise will be crucial in resolving complex technical issues for clients across various industries. Responsibilities include conducting remote diagnostics using advanced tools, providing clear and concise technical guidance to on-site technicians or clients, and ensuring rapid resolution of equipment failures. You will also be involved in creating training materials and conducting virtual training sessions for customers and internal staff. This position requires exceptional problem-solving abilities, strong communication skills, and a customer-centric approach. You will be a key point of contact for critical support issues, ensuring minimal disruption to client operations. While your role is remote, you will be supporting clients with installations and maintenance, potentially for systems near **Thika, Kiambu, KE**, and across different geographical locations, ensuring their automation processes run smoothly.
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Senior Production Engineer - Robotics & Automation
Posted 14 days ago
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Job Description
Our client is a leading innovator in advanced manufacturing and is looking for a Senior Production Engineer specializing in Robotics and Automation to join their entirely remote workforce. This pivotal role will involve the design, implementation, and optimization of automated production systems and robotic integration for manufacturing processes, all managed and executed remotely. You will collaborate closely with on-site teams to define project requirements, troubleshoot complex technical issues, and develop scalable solutions that enhance efficiency, safety, and quality. Your responsibilities will include performing virtual simulations of robotic cells, developing PLC programming for automated machinery, and creating detailed technical documentation for remote deployment and maintenance. This position requires a strong understanding of industrial automation technologies, including sensor integration, conveyor systems, and safety protocols. The successful candidate will leverage remote monitoring tools and data analytics to identify areas for process improvement and proactively address potential production bottlenecks. You will also be involved in evaluating new automation technologies and vendors, and preparing business cases for investment. Excellent problem-solving skills and the ability to work with diverse teams across different time zones are crucial. This role demands a proactive approach to project management, meticulous attention to detail, and a deep commitment to driving manufacturing excellence through technological innovation, all within a remote-first operational model. Experience in programming various robot makes and models, as well as a solid foundation in mechanical and electrical engineering principles, is essential. You will be expected to conduct virtual training sessions for on-site personnel on new equipment and systems. If you are passionate about shaping the future of manufacturing through automation and excel in a remote-work setting, we want to hear from you.
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Field Service Technician - Robotics Automation
Posted 20 days ago
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Job Description
Our client is seeking a skilled and motivated Field Service Technician specializing in Robotics Automation for a fully remote, contractor-based role. You will be responsible for the installation, maintenance, troubleshooting, and repair of advanced robotic systems and automation equipment at client sites. This role demands a strong understanding of mechanical, electrical, and software components of industrial robots and automated machinery. Key duties include performing routine inspections, diagnosing and resolving technical issues, and ensuring optimal performance of installed systems. You will collaborate with clients to understand their needs and provide exceptional technical support, often requiring remote diagnostic capabilities. The ideal candidate will have a technical degree or certification in a relevant field (e.g., Mechatronics, Electrical Engineering Technology, Industrial Automation) and a proven track record as a field service technician. Experience with various robotic platforms (e.g., KUKA, FANUC, ABB) and industrial control systems is essential. Proficiency in reading schematics, troubleshooting complex systems, and using diagnostic tools is required. While this is a remote role in terms of employment, travel to client locations will be necessary. Excellent problem-solving skills, strong communication abilities, and a customer-focused approach are critical. You will work independently, manage your schedule effectively, and ensure timely resolution of technical challenges. This is an excellent opportunity for an experienced technician to leverage their expertise in robotics and automation, providing critical support to a diverse range of industries remotely while managing on-site interventions as needed.
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Senior Field Service Engineer (Robotics & Automation)
Posted 6 days ago
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Job Description
Our client is seeking a highly proficient Senior Field Service Engineer specializing in Robotics and Automation to join their dedicated remote support team. This role is crucial for providing expert on-site technical support, installation, commissioning, and maintenance of sophisticated robotic systems and automated manufacturing equipment. While the core duties involve on-site interventions, this role is managed and coordinated remotely, requiring excellent communication and problem-solving skills from a distance. You will be the technical frontline, ensuring minimal downtime and optimal performance for our client's advanced industrial clients.
Responsibilities:
Responsibilities:
- Perform on-site installation, configuration, and commissioning of robotic systems, PLCs, and industrial automation equipment.
- Diagnose and resolve complex technical issues with mechanical, electrical, and software components of automated systems.
- Conduct routine maintenance, preventative servicing, and system upgrades to ensure peak operational efficiency.
- Provide comprehensive technical training and support to client personnel on system operation and maintenance.
- Document all service activities, including troubleshooting steps, resolutions, and recommended actions.
- Liaise with engineering and development teams to provide feedback on product performance and identify areas for improvement.
- Manage service schedules and prioritize tasks to meet client Service Level Agreements (SLAs).
- Utilize remote diagnostic tools and software to assist in troubleshooting and issue resolution.
- Ensure compliance with all safety regulations and company policies during on-site operations.
- Maintain detailed records of spare parts inventory and manage stock levels.
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related technical field.
- A minimum of 6 years of hands-on experience in field service, installation, and maintenance of industrial robotics and automation systems.
- Strong understanding of PLC programming (e.g., Siemens, Allen-Bradley), HMI development, and industrial networks (e.g., Ethernet/IP, Profinet).
- Proficiency in diagnosing and repairing mechanical, electrical, and electronic faults.
- Experience with robotic systems from major manufacturers (e.g., FANUC, KUKA, ABB).
- Excellent problem-solving, analytical, and critical thinking skills.
- Strong interpersonal and customer service skills, with the ability to communicate technical information effectively.
- Ability to work independently and manage time effectively while on assignment.
- Willingness to travel extensively to client sites as required.
- Familiarity with CAD software and technical documentation interpretation is a plus.
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Senior Field Service Robotics Engineer
Posted 17 days ago
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Job Description
Our client is a leading innovator in industrial automation and is seeking a highly skilled Senior Field Service Robotics Engineer for a fully remote position. You will be instrumental in providing remote technical support, troubleshooting, and maintenance guidance for our advanced robotic systems deployed globally. This role demands exceptional problem-solving abilities, a deep understanding of robotic hardware and software, and the capacity to guide on-site technicians through complex repairs and upgrades via virtual channels. You will be the primary point of contact for critical technical issues, ensuring minimal downtime and optimal performance of our robotic installations.
Responsibilities:
Qualifications:
Responsibilities:
- Provide expert remote technical support for robotic systems, including diagnostics, troubleshooting, and repair guidance.
- Analyze performance data and diagnostic logs to identify root causes of issues and develop effective solutions.
- Develop and maintain comprehensive technical documentation, including repair manuals, troubleshooting guides, and best practice protocols.
- Conduct remote training sessions for client personnel and on-site field technicians.
- Collaborate with the engineering and R&D teams to provide feedback on product performance and suggest improvements.
- Manage service requests and ensure timely resolution of technical issues.
- Travel occasionally for critical on-site support or training as required, though the role is primarily remote.
- Utilize remote monitoring tools and software to proactively identify potential problems.
- Ensure client satisfaction through prompt and effective technical assistance.
- Stay up-to-date with the latest advancements in robotics and automation technology.
Qualifications:
- Bachelor's degree in Mechanical Engineering, Electrical Engineering, Robotics, or a related field. Advanced degrees are a plus.
- Minimum of 7 years of experience in field service engineering, robotics, or automation.
- Proven expertise in diagnosing and troubleshooting complex robotic systems (e.g., FANUC, KUKA, ABB).
- Strong knowledge of PLC programming, industrial control systems, and motion control.
- Experience with network protocols and communication systems relevant to industrial automation.
- Excellent analytical and problem-solving skills.
- Exceptional communication and interpersonal skills, with the ability to clearly explain technical concepts to non-technical audiences via remote channels.
- Proficiency in using remote access and diagnostic tools.
- Ability to work independently and manage multiple priorities in a fast-paced, remote environment.
- Experience with CAD software for system analysis is beneficial.
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