What Jobs are available for Lead Field Service Engineer Automation in Kenya?
Showing 5000+ Lead Field Service Engineer Automation jobs in Kenya
Lead Field Service Engineer - Automation
Posted 25 days ago
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Job Description
Key responsibilities include providing advanced remote technical support for a range of automated equipment, including PLCs, HMIs, robotics, and SCADA systems. You will conduct remote diagnostics, troubleshoot complex software and hardware issues, and develop detailed repair instructions and schematics. This role involves working closely with client operations teams and on-site maintenance staff, offering guidance and mentorship to resolve technical challenges efficiently. You will also be responsible for maintaining detailed service records, analyzing performance data to identify trends, and recommending proactive maintenance strategies to prevent future issues. Contributing to the development of remote support tools and knowledge bases will also be part of your role.
The ideal candidate will possess a Bachelor's degree in Electrical Engineering, Mechatronics, Computer Science, or a related field. A minimum of 7-9 years of experience in field service engineering, with a strong focus on industrial automation and control systems, is required. Proven expertise in troubleshooting and programming various PLC brands (e.g., Siemens, Allen-Bradley), HMI software, and industrial communication protocols is essential. Experience with robotics (e.g., FANUC, KUKA) and SCADA systems is highly desirable. Excellent problem-solving, analytical, and diagnostic skills are paramount. As this is a fully remote role, you must possess exceptional communication skills, self-discipline, and the ability to guide and instruct others effectively through virtual means. Strong organizational skills and the capacity to manage multiple support requests simultaneously in a fast-paced environment are crucial. You should be adept at using remote access and diagnostic software tools. A proactive approach to problem-solving and a commitment to client satisfaction are key.
This is a premier opportunity for a senior automation engineer to leverage their expertise in a challenging and rewarding fully remote role. While conceptually associated with Thika, Kiambu, KE , this position operates entirely online, offering significant flexibility and autonomy.
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Lead Field Service Engineer - Automation Systems
Posted 10 days ago
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Job Description
Key Responsibilities:
- Provide expert remote technical support for industrial automation systems, including PLCs, HMIs, robotics, and SCADA systems.
- Diagnose and troubleshoot complex hardware and software issues affecting automation equipment performance.
- Develop and implement remote preventative maintenance plans and schedules.
- Guide and train on-site personnel in the proper operation, maintenance, and troubleshooting of automation systems.
- Create and maintain detailed technical documentation, including manuals, schematics, and service reports.
- Collaborate with engineering and product development teams to identify and resolve systemic issues.
- Conduct root cause analysis for equipment failures and recommend corrective actions.
- Assist in the commissioning and start-up of new automation systems remotely.
- Stay current with the latest advancements in automation technology and best practices.
- Manage service requests and ensure timely resolution of customer issues.
Qualifications:
- Bachelor's degree in Electrical Engineering, Mechatronics, Computer Science, or a related technical field.
- Minimum of 5-7 years of hands-on experience in industrial automation, control systems, and field service.
- Proficiency in programming and troubleshooting various PLC brands (e.g., Siemens, Allen-Bradley, Omron) and HMI/SCADA systems.
- Experience with industrial robotics (e.g., KUKA, ABB, FANUC) is a significant advantage.
- Strong understanding of networking protocols used in industrial environments.
- Excellent analytical, problem-solving, and diagnostic skills.
- Superior communication and interpersonal skills, with the ability to effectively guide remote teams.
- Ability to work independently and manage time effectively in a remote setting.
- Experience with remote diagnostic tools and technologies is highly preferred.
- Willingness to travel occasionally for critical on-site support if absolutely necessary (though the role is primarily remote).
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Lead Field Service Engineer - Industrial Automation
Posted 23 days ago
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Job Description
Key Responsibilities:
- Provide remote technical support and troubleshooting for industrial automation systems.
- Diagnose and resolve hardware, software, and network issues in automation environments.
- Guide on-site personnel through complex repair and maintenance procedures.
- Analyze system performance data and identify areas for improvement.
- Develop and document preventative maintenance plans and procedures.
- Collaborate with internal engineering and customer support teams.
- Contribute to the creation of technical documentation and knowledge base articles.
- Manage multiple remote support requests and prioritize effectively.
- Ensure timely and effective resolution of critical customer issues.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
- Minimum of 7 years of experience in field service engineering or technical support for industrial automation systems.
- In-depth knowledge of PLCs, HMIs, robotics, and industrial control systems.
- Proficiency in diagnosing issues with various automation hardware and software platforms.
- Strong analytical, problem-solving, and diagnostic skills.
- Excellent communication and interpersonal skills, with the ability to guide others remotely.
- Demonstrated ability to work effectively in a fully remote environment.
- Experience with remote diagnostic tools and technologies is a plus.
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Remote Lead Field Service Engineer - Robotics & Automation
Posted 19 days ago
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Job Description
Responsibilities:
- Provide expert-level remote technical support for robotic and automation systems.
- Diagnose and troubleshoot complex hardware, software, and network issues using remote diagnostic tools.
- Guide on-site personnel (client technicians, junior engineers) through repair and maintenance procedures via video calls and detailed documentation.
- Develop and maintain comprehensive technical documentation, including troubleshooting guides, FAQs, and repair manuals.
- Analyze system performance data to identify potential issues and recommend preventative maintenance strategies.
- Collaborate with the engineering and product development teams to report bugs and suggest product improvements based on field feedback.
- Manage and prioritize incoming support requests, ensuring timely resolution of critical issues.
- Conduct remote training sessions for client personnel on system operation and basic maintenance.
- Contribute to the continuous improvement of remote support processes and tools.
- Ensure client satisfaction through prompt, effective, and professional technical assistance.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related field.
- Minimum of 7 years of experience in field service, maintenance, or support of industrial automation systems, robotics, or complex machinery.
- In-depth knowledge of PLC programming (e.g., Siemens, Allen-Bradley), HMI systems, and industrial communication protocols (e.g., Profibus, Ethernet/IP).
- Proficiency in diagnosing and troubleshooting electro-mechanical components, servo drives, sensors, and vision systems.
- Strong understanding of network infrastructure and cybersecurity principles in industrial environments.
- Excellent remote troubleshooting and problem-solving skills, with the ability to think critically and systematically.
- Superior communication and interpersonal skills, with the ability to clearly explain complex technical concepts to diverse audiences.
- Experience with remote access tools and virtual collaboration platforms is essential.
- Proven ability to work independently and manage time effectively in a remote setting.
- Willingness to travel occasionally for critical on-site interventions if absolutely necessary (though the role is primarily remote).
- Professional certifications in relevant automation or robotics platforms are a significant advantage.
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Remote Lead Field Service Engineer - Industrial Automation
Posted 15 days ago
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Job Description
Key Responsibilities:
- Provide expert on-site technical support for industrial automation systems, including PLCs, HMIs, robotics, and SCADA systems.
- Perform installation, commissioning, maintenance, and repair of equipment.
- Diagnose and resolve complex technical issues promptly and effectively.
- Conduct preventative maintenance and system audits to ensure optimal performance.
- Develop and deliver technical training programs for customer engineers and operators.
- Document all service activities, including technical findings, actions taken, and recommendations.
- Collaborate with the engineering and product development teams to provide feedback on product performance and design improvements.
- Manage spare parts inventory and ensure availability for service needs.
- Adhere to all safety regulations and company policies during on-site visits.
- Contribute to the development of service manuals and troubleshooting guides.
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Lead Field Service Engineer - Industrial Automation (Remote)
Posted 5 days ago
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Lead Field Service Engineer
Posted 1 day ago
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Job Description
Responsibilities:
- Provide expert-level technical support and troubleshooting for complex systems.
- Perform installations, commissioning, maintenance, and repair of equipment.
- Diagnose and resolve hardware, software, and system issues efficiently.
- Develop and implement preventive maintenance schedules.
- Mentor and guide junior field service engineers.
- Create and maintain detailed service reports and documentation.
- Collaborate with R&D and engineering teams to provide field feedback.
- Manage travel logistics and schedule client site visits effectively.
- Ensure customer satisfaction through timely and effective service delivery.
- Stay updated on product advancements and new technologies.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
- Minimum of 6 years of experience in field service engineering, with a strong emphasis on complex systems.
- Proven expertise in troubleshooting and repairing electromechanical and electronic equipment.
- Proficiency in reading and interpreting technical manuals, schematics, and blueprints.
- Excellent problem-solving, analytical, and diagnostic skills.
- Strong communication and interpersonal abilities for client interaction.
- Willingness and ability to travel extensively (up to 75%).
- Ability to work independently and manage time effectively in a remote setting.
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Remote Lead Field Service Technician - Electrical Systems
Posted 3 days ago
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Job Description
Responsibilities:
- Lead and perform installation, maintenance, and repair of electrical systems and equipment.
- Diagnose and troubleshoot complex electrical faults and system failures.
- Conduct preventative maintenance to ensure system reliability.
- Interpret electrical schematics, blueprints, and technical manuals.
- Ensure all work is performed in compliance with safety regulations and industry standards.
- Manage on-site project timelines and resources effectively.
- Provide technical guidance and mentorship to junior technicians.
- Liaise with clients to understand their requirements and provide solutions.
- Prepare detailed service reports, including findings and recommendations.
- Coordinate with the remote support team for complex problem-solving.
- Technical degree or certification in Electrical Engineering, Electronics, or a related field.
- Minimum of 7+ years of experience as a Field Service Technician specializing in electrical systems.
- Proven expertise in diagnosing and repairing industrial electrical equipment.
- Strong knowledge of control systems, PLCs, and instrumentation.
- Excellent understanding of electrical safety protocols and best practices.
- Strong analytical and problem-solving abilities.
- Excellent communication and interpersonal skills for client and team interaction.
- Ability to manage work independently, prioritize tasks, and travel as needed.
- Proficiency in using diagnostic tools and testing equipment.
- Familiarity with industrial sites and infrastructure in the Thika, Kiambu, KE region is beneficial.
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Lead Field Service Technician
Posted 24 days ago
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Job Description
Responsibilities:
- Provide remote technical support and expertise for complex industrial equipment installations, maintenance, and repairs.
- Serve as the primary escalation point for difficult technical issues, guiding field technicians through troubleshooting processes.
- Develop and maintain comprehensive technical documentation, including repair manuals, service bulletins, and FAQs.
- Create and deliver remote training programs for field service technicians and customer support staff.
- Analyze field service reports and diagnostic data to identify trends, root causes of failures, and areas for product improvement.
- Collaborate with engineering, manufacturing, and quality assurance teams to resolve product issues.
- Diagnose equipment malfunctions using remote monitoring tools and diagnostic software.
- Offer expert advice on preventive maintenance schedules and best practices.
- Ensure customer satisfaction by facilitating timely and effective resolution of technical problems.
- Stay updated on product developments, new technologies, and service procedures.
- High School Diploma or equivalent; Technical certification or Associate's degree in a relevant field is preferred.
- Minimum of 7 years of experience in field service, installation, maintenance, and repair of complex industrial machinery.
- Proven expertise in electromechanical systems, hydraulics, pneumatics, and control systems.
- Strong troubleshooting and diagnostic skills, with the ability to analyze complex technical problems remotely.
- Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to varying audiences.
- Proficiency in using remote diagnostic tools and video conferencing platforms.
- Ability to develop training materials and conduct remote training sessions.
- Strong organizational skills and the ability to manage multiple support requests simultaneously.
- Proactive and customer-focused mindset, with a commitment to resolving issues effectively.
- Experience in a lead or supervisory role within a technical support environment is a plus.
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Lead Remote Field Service Engineer - Automation Systems
Posted 23 days ago
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Job Description
Key responsibilities include:
- Providing remote technical support and troubleshooting for complex industrial automation systems, including PLCs, HMIs, robotics, and motion control.
- Diagnosing hardware and software malfunctions and implementing effective repair solutions.
- Coordinating and managing the work of remote and on-site field service engineers.
- Developing and executing preventative maintenance plans to ensure system reliability and minimize downtime.
- Conducting remote system diagnostics and performance monitoring.
- Assisting customers with system upgrades, installations, and configurations.
- Creating and maintaining detailed technical documentation, service reports, and knowledge base articles.
- Providing remote training and technical guidance to customer personnel.
- Collaborating with engineering and R&D teams to provide feedback for product improvement.
- Escalating complex issues and coordinating with internal technical experts when necessary.
The ideal candidate will possess a Bachelor's degree in Electrical Engineering, Mechatronics, Computer Science, or a related technical field. A minimum of 8 years of experience in field service engineering, automation systems, or industrial maintenance is required, with a significant portion involving remote support or complex troubleshooting. Proven expertise with various PLC brands (e.g., Siemens, Allen-Bradley), industrial networks, and robotic systems is essential. Strong analytical, problem-solving, and diagnostic skills are paramount. Excellent communication and interpersonal skills are crucial for effective remote collaboration and customer interaction. Experience in a lead or supervisory role within a service team is highly desirable. This is a unique opportunity to leverage your technical expertise and leadership skills in a remote capacity to ensure the operational integrity of critical automation systems for clients in various sectors, supporting operations around Ongata Rongai, Kajiado, KE .
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