190 Human Resources jobs in Nairobi

Org. Setting and Reporting

The United Nations Office at Nairobi (UNON) is the UN headquarters in Africa and the Director-General of UNON is the representative of the Secretary-General in Kenya. UNON supports programme implementation of the United Nations Environment Programme (UNEP),the United Nations Human Settlements Programme (UN-Habitat) and the Resident Coordination System (RCS) globally, as well as other UN offices in Kenya and elsewhere, by providing administrative, security, conference and information services. For more information, visit This post is located in the Human Resources Management Service (HRMS), Division of Administrative Services (DAS), UNON. The incumbent reports to the Chief, Human Resources Management Service.

Responsibilities
Competencies

Education

Job - Specific Qualification

Work Experience

Languages

Assessment

Special Notice

United Nations Considerations

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Job Purpose
The role holder is responsible for providing essential support in the maintenance and digitization of records to ensure accurate and secure information management in liaison with the HR Operations & Total Rewards Lead.

Key Responsibilities

• Organize both physical and digital files in accordance with the internal procedures and classifications and ensure completeness.
• Maintain consistency in the arrangement and flow of the documents in both physical and digital files.
• Scan physical files and upload them into the bank's document management system (DMS).
• Conduct quality checks to validate digital records against physical files.
• Identify and track outstanding or incomplete documentation and proactively follow up with the relevant stakeholders to collect the missing documents.
• Maintain strict confidentiality and handle the records with discretion.
• Liase with the archiving team to transfer and safekeep files for exited staff.
• Upon verification of the completeness of the files, the role holder will be responsible for arranging all physical files sequentially in order of their staff number for easy reference and retrieval.
• Support with any other administrative tasks within the HR Operations team.

Financial Responsibility
N/A

Job Specifications

Academic Qualifications

• Bachelor's degree/diploma/certificate in Records Management or a related field.

Professional Qualifications / Membership To Professional Bodies/ Publication
N/A

Work Experience Required

• Over a year of relevant experience in handling records.

Competencies

• Planning & Organizational skills
• Attention to detail
• Strong oral and written communication skills
• Ethics and integrity
• Excellent judgment, analytical abilities and integrity

If you believe you meet the above requirements log onto our

and click on careers and apply for the position. Your application should reach us as soon as possible but not later than 28th August 2025.

• Nairobi Kenya
• Posted 1 hour ago
• Deadline: 15 October 2025
• Partner: CIFOR-ICRAF

CIFOR-ICRAF
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*Those who previously applied should not apply*

• The Regional HR Manager will play a critical role in strengthening operational efficiency across country offices within the region for Human Resources. This position ensures that country offices are aligned with organizational goals, adhere to policies, and operate effectively within their strategic mandates. The role involves regular monitoring, capacity building, and strategic advisory to enhance overall performance and accountability.
• This position will support the Regional Director and Management by providing strategic leadership, aligning country/ regional activities with institutional goals, facilitating coordination between HQ and country/regional offices, and making localized decisions to address specific challenges and opportunities. Oversight, monitoring/ assurance and compliance are essential aspects of this function.
• Collaborate closely with other Regional Managers and focal points of the Operations Chapter to ensure the seamless adaptation and implementation of policies, procedures, and new system architecture (e.g., ERP and contract systems), focusing on process improvement while maintaining business continuity during the transition.

Objectives of the Position

• Align country offices with organizational strategic objectives, policies, and compliance frameworks.
• Support effective and transparent management practices within country offices.
• Foster collaboration and identify support needs between country offices and HQ teams.
• Assist in identifying and mitigating risks, while enhancing internal controls to ensure operational resilience and sustainability.
• Manage employee labor relations, including conflict resolution and disciplinary actions.
• Develop and implement annual training plans in line with the 2030 strategy.
• Oversee HR initiatives, including OHS Programs and environmental well-being efforts

Duties and responsibilities

• Strategic Support and Alignment
• Conduct regular assessments of country office operations to ensure alignment with strategic objectives and regional priorities.
• Review and provide insights on the impact of country office activities and initiatives.
• Coordinate strategic planning and execution between country offices and HQ.
• Governance and Compliance
• Ensure adherence to organizational policies, DOA, and compliance standards.
• Conduct reviews and spot checks to ensure compliance, recommending corrective actions for HR processes and activities.
• Collaborate with Legal and other departments to review compliance and address irregularities.
• Monitor ongoing compliance through regular reporting and data analysis.
• Operational Effectiveness
• Monitor operational performance, identifying inefficiencies in key HR processes at the regional level. Implement process improvements and training initiatives.
• Ensure effective resource utilization and alignment with cost management strategies (structure, staffing, and work allocation).
• Work with the regional Director and Country Offices, to include HR management, training, support, well-being, and other relevant aspects in operational plans and budgets.
• Contribute for HR to the opening or closing of country Offices in the Region.
• Workforce and Talent Development
• Evaluate and promote/ support leadership and management practices to enhance team engagement and morale.
• Support talent development initiatives, focusing on building local/ regional capacity.
• Work with relevant areas to address workforce gaps and strengthen team cohesion.
• Develop and implement annual training plans with program leads/managers and HQ.
• Risk Management and Compliance in HR processes
• Ensure compliance with institutional policies and procedures (e.g., DoA for contracts).
• Identify significant risks regarding staff relations/ management and coordinate actions to mitigate them.
• Implement best practices in staff relations/ management across country/ regional offices.
• Stakeholder Engagement and Representation
• Strengthen partnerships with external recruitment companies and networks to boost the organization's reputation and enhance talent attraction and retention.
• Act as a representative of the Regional/HQ team in country offices, ensuring effective communication and coordination.
• Environmental, Health and Safety Management
• Oversee the implementation of Environmental, Health and Safety Programs.
• Collaborate with OHS specialists to train staff in health, safety, and emergency procedures.
• Collaborate with HR HQ to develop and implement environmental, health and safety strategies and well-being initiatives that address country and regional needs and priorities.
• Compensation and Benefits Management
• Develop and implement a global compensation and benefits strategy, including salary evaluation, job grading, and compliance with local regulations.
• Internationally Recruited Staff Management
• Coordinate on and off boarding of IRS with Programs, Country Offices and HQ HR. Provide adequate level of administrative support to IRS and dependents.
• Audit and Compliance Support
• Support all audit efforts on HR matters for staff and projects in all country offices.
• Ensure compliance with labor laws and update HR policies and procedures accordingly.
• Tools and Systems Management
• Collaborate with HR HQ to develop, implement, and manage internal tools and systems for HR reporting, and data analysis as well as staff management at the country/ regional level.
• Monitoring and Oversight
• Conduct ongoing monitoring and oversight of country office operations, ensuring they meet HQ standards.
• Provide regular updates to HQ on the status of country offices, including KPI's.
• Coordinate with HQ to address issues identified during monitoring activities.

Requirements

• Bachelor's or Master's Degree in Human Resources Management, Business Administration, or a related field.
• At least 8-10 years of progressive HR experience, including regional or multi-country management.
• Experience in human resources governance, compliance, and strategy alignment.

Education, knowledge and experience

• Bachelor's or Master's Degree in Human Resources Management, Business Administration, or a related field.
• At least 8-10 years of progressive HR experience, including regional or multi-country management.
• Experience in human resources governance, compliance, and strategy alignment.

Terms and conditions

• Those who previously applied should not apply.
• This is a Locally Recruited Staff (LRS) position and on competitive remuneration in local currency, commensurate with skills and experience.
• The appointment will be for two (2) years, including a six-month probationary period, with the possibility of extension contingent on performance, continued relevance of the position and available resources.
• The duty station will be in Nairobi, Kenya.

Learn more

Recruit and onboard domestic service providers and internal staff.

Conduct background checks and verification of service providers.

Prepare and manage contracts, offer letters, and documentation.

Maintain staff and service provider databases on our digital platform.

Coordinate training sessions, interviews, and follow-ups after placements.

Handle daily office admin, communication, and filing.

Support community engagement and recruitment drives.

Company Description

Hillspan Insurance Brokers Ltd is a fully fledged insurance brokerage and leading provider of insurance and risk management solutions. Our dynamic team of insurance professionals is committed to offering innovative and cutting-edge solutions that revolutionize the traditional insurance broking landscape. We focus on delivering exceptional quality services, ensuring utmost customer satisfaction, and providing excellent value for our clients' investments.

Role Description

This is a full-time on-site role for a Customer Service Officer, located in Nairobi County, Kenya. The Customer Service Officer will be responsible for managing customer inquiries, manage front office/reception, providing support, ensuring customer satisfaction, and enhancing the overall customer experience. The role involves daily interaction with clients to address their needs, resolving any issues, and maintaining positive relationships to ensure a high level of customer service.

Qualifications and responsibilities

• Interpersonal Skills and Customer Support skills
• Customer Satisfaction, Customer Service, and Customer Experience skills
• Strong communication and problem-solving abilities
• Ability to work effectively in a team and manage multiple tasks simultaneously
• Proficiency in using customer service software and tools
• Relevant experience in the financial services industry is a plus
• Bachelor's degree in Business or related field

Company Description

Jibu Lavington is a water purification organization that provides clean and purified water to different clients within the region of Lavington.

Role Description

This is a full-time on-site role for a Customer Service specialist at Jibu Lavington located along Ngong Road opposite Posta in Nairobi County, Kenya. Working hours will be between 8.30am to 8.00pm from Monday to Saturday.

Salary : 25,000Ksh per month

They will be required to :

• Receive calls from customers requiring delivery services.
• Use a POS system to manage customer orders.
• Phone call follow up on customer reception of order and payments made.
• Providing excellent service to clients who come physically for their own products.
• Following up customers for feedback on improvement of services.
• Managing customer inquiries and concerns.

Qualifications

• Experience in Customer service roles/Front office roles for over 3 years is required
• Phone Etiquette, Customer Service, and Communication skills
• Excellent interpersonal and organizational skills
• Ability to multitask and prioritize tasks efficiently
• Excellent verbal and written communication skills

Fagi Errands, HR Assistant - Entry Level

The HR Assistant will support the Human Resource function by handling day-to-day HR administration, employee support, and record-keeping. This role is key in ensuring smooth HR operations, compliance with policies, and a positive employee experience. It is ideal for someone detail-oriented, approachable, and eager to grow in the HR field.

Key Responsibilities

• Assist in the recruitment process, including posting job ads, screening resumes, and scheduling interviews.
• Maintain and update employee records, contracts, and HR databases accurately.
• Support onboarding and induction of new staff to ensure smooth integration into the company.
• Handle routine employee inquiries regarding HR policies, benefits, and procedures.
• Prepare HR documents such as letters of employment, confirmation, or disciplinary notices.
• Track employee attendance, leave, and ensure timely reporting to management.
• Assist with payroll preparation by providing relevant data (absences, bonuses, overtime).
• Support the planning and coordination of employee engagement activities and trainings.
• Ensure compliance with labor laws and internal HR policies.

Currently, TLT Connected Limited (a subsidiary of Teltonika IoT group) is looking for an
HRBP with 4-6 years' experience in a Sales environment
to join our
Kenya
office in
Nairobi
.

You will play a pivotal role in the effective management of the company's human resources operations. You will be responsible for overseeing various HR functions, including recruitment, employee relations, compliance, and policy development.

Why you should join us

• Fast growth
  – you will be joining one of the fastest-growing companies in Europe by forming part of the foundation team growing the business in Morocco and part of the global Teltonika team currently launching innovative solutions for 150+ global markets
• Interesting projects
  – you will be working towards enabling mass adoption and promoting more efficient, and sustainable solutions
• Professional development
  – countless vertical and horizontal career opportunities
• Constant learning
  – knowledge sharing, training courses, conferences, business trips, and more. At Teltonika we promote an environment where curiosity is key, and creativity is celebrated
• Freedom
  – you will have the freedom to express yourself and implement innovative strategies to develop your work and our team.

As the trusted HR Officer, you will play a critical role in ensuring the smooth running of our day-to-day employee operations, with a specific focus on administrative processes and human resources management.

You will be responsible for coordinating and improving our internal procedures and contributing to a positive, productive workplace culture.

IN THIS ROLE YOU WILL:

Manage Full Recruitment process including tasks such as:

• Partnering with stakeholders continuously to identify challenges and propose solutions.
• Recruitment Brief
• Job Ad preparation
• Job Ad posting on job boards
• Managing entire recruitment funnel: sourcing candidates, CV/phone screening, 1nd, Task, 2nd interview,
• Conducting Reference checks
• Preparing job offers
• Onboard candidates on the system (SAP)
• Compiling weekly, monthly and quarterly reports for hiring managers, CEO and Head of HR

Manage employee engagement including tasks such as:

• Onboarding and integrating new employees (Welcome message, LinkedIn profile sharing)
• HR intro: Office tour, Team introduction, Office rules, culture etc.
• Updating Employee Records (electronically and otherwise)
• Manage probation processes to help employees and hiring managers succeed
• Conduct regular employee engagements (1x1 Internal interviews)
• Take responsibility for HR communication
• Termination documents

Manage key HR process such as:

• Payroll
• Employee benefits
• Policies
• SAP office structure updates/changes
• Job Contracts changes paperwork
• PIP Plans
• Disciplinary process
• Health and Safety
• Labour law compliance
• Employee Welfare, counselling/advice employees, comprises of managing health and wellness/well-being, organizing financial talks etc.
• Employee relations i.e conflict resolution, bridge between employer/employee
• Internal communication (events, meetings, breakfast) etc.

WE BELIEVE THAT YOU:

• Degree in Human Resource Management.
• HR Professional Certification (CHRP-K) and IHRM membership is an added advantage.
• 4+ years' experience in human resource management or a similar role is preferred.
• Proficient in using office software and equipment, including Microsoft Office Suite.
• Strong communication and interpersonal skills.
• Exceptional organisational and time management skills.
• Attention to detail and a high level of accuracy.
• Discretion and ability to handle sensitive and confidential information with integrity.
• A positive attitude and a willingness to adapt to changing priorities.

OUR OFFER:

Salary: We appreciate everyone's efforts and experiences, so we offer an attractive salary that will match your skillset and expertise in the field

Bilingual Customer Service Representative (English/French)

We are looking for a
Bilingual Customer Service Representative
to join our team and provide excellent support to international clients.

The ideal candidate is fluent in
English and French
, has strong communication skills, and is passionate about helping customers.

Responsibilities:

• Handle customer inquiries via phone, email, and chat
• Provide accurate information and effective solutions
• Maintain a high level of professionalism and empathy

Requirements:

• Fluency in
  English and French
• Previous experience in customer service or call center (preferred)
• Based in Nairobi, Kenya.

What we offer:

• Competitive salary
• Career growth opportunities
• Dynamic and multicultural work environment