2,685 Head Of Real Estate Development jobs in Kenya
Head of Real Estate Development
Posted 6 days ago
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Head of Real Estate Development - Luxury Properties
Posted 17 days ago
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Head of Remote Real Estate Development
Posted 13 days ago
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Head of B2B Sales & Business Development (Remote)
Posted 11 days ago
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Group Head of Business Performance and Sales Excellence
Posted today
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Role Overview:
The Group Head of Business Performance and Sales Excellence is responsible for driving financial performance and sales growth across the group's presence markets. This role involves managing key performance indicators (KPIs) related to financial metrics, growth drivers, and sales team management. The position requires cultivating a culture of sales discipline to ensure the effective use of channels and minimize attrition.
Key Responsibilities:
Financial Performance Management:
- Oversee financial KPIs including gross revenue, cost management, and gross margin.
- Develop strategies to optimize financial performance and achieve revenue targets.
- Growth Drivers Management:
- Drive growth by increasing the number of merchants, agents, and cards issued.
- Promote the adoption of corporate platforms to enhance market penetration.
Sales Team Leadership:
- Manage sales teams across subsidiaries, ensuring alignment with overall business objectives.
- Foster a culture of sales discipline and accountability to maximize channel usage and minimize attrition.
Strategic Planning and Execution:
- Develop and implement strategic plans to achieve business performance and sales excellence.
- Monitor market trends and adjust strategies to stay competitive.
Stakeholder Engagement:
- Collaborate with key stakeholders, including international money transfer systems, governments, regulators, payment schemes, switches, merchants, and fintechs.
- Ensure strong relationships and alignment with stakeholders to drive business growth.
Performance Monitoring and Reporting:
- Track and analyse performance metrics to identify areas for improvement.
- Provide regular reports and updates to senior management on business performance and sales activities.
Skills and Qualifications:
- Financial Acumen: Strong understanding of financial metrics and performance management.
- Strategic Thinking: Ability to develop and implement long-term strategies for growth and performance.
- Leadership: Proven leadership skills to manage and develop sales teams across multiple markets.
- Communication: Excellent communication and interpersonal skills to engage with diverse stakeholders.
- Analytical Skills: Ability to analyse data and market trends to make informed decisions.
- Sales Excellence: Deep understanding of sales methodologies and best practices.
Desired Experience:
- Extensive experience in a similar role within the payments industry.
E-commerce Manager
Posted 13 days ago
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Job Description
Emerge Egress Consulting is a HR Management & Training Consulting Firm established in 2017 based in Nairobi. In essence it focuses in Recruitment, Business & Marketing Strategy and Training Programs for various sectors. We partner with clients in various industries and sectors in order to meet their various needs.
Core Duties and Responsibilities
• Co-ordinates, directs, coaches and monitors Front Office & Housekeeping resources and activities to achieve goals
• Seeks to maximise guest satisfaction levels at all times by developing initiatives and future strategies
• All department operational tasks are completed with a guest centric approach and to company standards
• Demonstrates understanding of guests’ present and future needs
• Provide training, coaching, and professional development opportunities to front office and housekeeping staff, ensuring they have the necessary skills, knowledge, and resources to deliver exceptional service and meet performance standards.
• Develops and implements strategies to minimise staff turnover and increase labour efficiencies
• Monitors day to day work activities, including roster development and scheduling of general tasks across the department
• Liaises with HR regarding employee records and employee relations issues
• Takes responsibilities for all department revenue and expenses and recommends strategies to control costs
• Monitors seasonal expenditure in line with the budgets cash flow
• Lead and manage the front office team, including front desk agents, concierge, and guest services staff, ensuring smooth operations, efficient guest check-in and check-out processes, and exceptional service delivery.
• Oversee the reservation department, ensuring accurate and efficient handling of room reservations, group bookings, and guest inquiries, and implementing strategies to optimize room revenue and occupancy levels.
• Develop and implement guest service initiatives and standards to enhance the overall guest experience, including personalized service, VIP amenities, and special touches that exceed guest expectations.
• Manage the housekeeping department, including room attendants, supervisors, and laundry staff, to ensure cleanliness, hygiene, and maintenance of guest rooms, public areas, and back-of-house facilities.
• Implement and maintain quality assurance standards for guest accommodations, including room cleanliness, maintenance, and amenities, conducting regular inspections and audits to ensure compliance with brand standards and guest satisfaction.
• Develop and implement strategies to maximize room revenue and occupancy levels, including pricing strategies, distribution channel management, and upselling initiatives, to achieve revenue targets and
• Prepare and manage departmental budgets, including staffing, operating expenses, and capital expenditures, to achieve financial targets and control costs while maintaining service quality and standards.
• Evaluate and implement technology solutions and systems to streamline operations and enhance guest services.
• Ensure compliance with safety and security procedures and regulations, including emergency preparedness, fire safety, and guest security measures, to ensure the safety and well-being of guests and staff.
• Collaborate with other hotel departments, including sales, marketing, food and beverage, and maintenance etc, to coordinate activities, share information, and ensure a seamless guest experience across all areas of the hotel.
• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
• Attends and responds timely to customer service department request.
• Develops close relationships with guests throughout their stay with the aim of gaining their loyalty.
• Must have the ability to anticipate guest needs, change goals and direction quickly and multitask is essential to success in this role.
• Understands the behavior patterns of regular guests and issues instructions to the different teams within the department.
• Communicate effectively and consistently with the other departments and ensures that information circulates smoothly between them.
• Completes daily room inspections to ensure all standards are met and VIP rooms are in pristine condition.
• Ensures the rooms division department adheres to all local authority's guidelines and regulations.
• Takes part in or validates the recruitment of all team members.
• Carries out annual performance appraisals on the people directly under his/her responsibility, sets targets and provides support for career development.
• Offers input to the marketing and commercial action plan for the hotel.
• Carries out occasional checks on cash operations, activity reports etc.
• Checks and analyses the dashboard charts prepared by the Rooms Division Departments.
• Any other duties as assigned.
Job Specifications and Qualifications
• Diploma or Degree in Hospitality, Business Management or related field.
• At least 5 years in a MICE setting as a Room Divisions Manager
• Any other relevant professional certification is an added advantage.
Key Competencies
• Interpersonal Skills
• Leadership Skills
• Proactivity and Self Initiative
• Time Management Skills
• Excellent Communication Skills
• Ability to work under pressure
• Planning/Organising skills
• Professionalism
• High Integrity.
• Keen to details
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Regional E-commerce Manager
Posted 15 days ago
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The ideal candidate will have a proven track record in e-commerce management, demonstrating success in increasing online sales, improving conversion rates, and optimizing the user journey. You will be proficient in utilizing e-commerce platforms, analytics tools (e.g., Google Analytics), and digital marketing channels (SEO, SEM, social media, email marketing). Strong leadership, analytical, and strategic planning skills are essential. You will collaborate closely with marketing, sales, and operations teams to ensure a seamless online customer experience. The ability to manage budgets, analyze market trends, and adapt strategies to a competitive digital environment is key. This remote position offers the flexibility to manage operations and teams from anywhere, contributing to the growth of our client's retail presence in the Meru, Meru, KE area.
Graduate E-commerce Coordinator
Posted 4 days ago
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Responsibilities:
- Assist in the daily management and maintenance of the e-commerce website, ensuring product information is accurate and up-to-date.
- Create and optimize product listings, including descriptions, images, and pricing.
- Process online orders, manage inventory levels, and coordinate with fulfillment teams.
- Monitor website performance and report on key metrics such as traffic, conversion rates, and sales.
- Respond to customer inquiries via email and social media, providing timely and helpful support.
- Assist in the execution of online marketing campaigns, including social media posts and email newsletters.
- Conduct market research to identify trends and competitive insights.
- Support the e-commerce manager with various administrative and operational tasks.
- Participate in team meetings and contribute ideas for improving the online customer experience.
- Ensure all online content adheres to brand guidelines and quality standards.
- Help in analyzing sales data to identify opportunities for growth.
- Recent graduate with a Bachelor's degree in Business, Marketing, E-commerce, or a related field.
- Strong interest in e-commerce and digital marketing.
- Excellent written and verbal communication skills.
- Proficient in using computers and basic software applications (e.g., Microsoft Office Suite, Google Workspace).
- A keen eye for detail and commitment to accuracy.
- Ability to work independently and manage time effectively in a remote setting.
- Proactive attitude, willingness to learn, and strong problem-solving skills.
- Familiarity with social media platforms is advantageous.
- Basic understanding of e-commerce principles is a plus.
- Previous internship or project experience in a related field is beneficial.
Digital Marketing and E-commerce Manager
Posted 5 days ago
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You will manage the day-to-day operations of the e-commerce website, ensuring a seamless user experience, efficient checkout process, and effective product presentation. Key responsibilities include analyzing website traffic, conversion rates, and sales data to identify trends and opportunities for improvement. You will develop and implement strategies to increase customer acquisition, retention, and lifetime value. Collaborating with creative teams to develop compelling marketing collateral and content will be essential. Managing the marketing budget, tracking ROI, and reporting on campaign performance to senior management are also core functions. The ideal candidate will have a deep understanding of the e-commerce landscape, current digital marketing trends, and best practices. Proficiency in e-commerce platforms (e.g., Shopify, WooCommerce), CRM systems, and marketing analytics tools (e.g., Google Analytics) is required. Strong leadership, project management, and communication skills are necessary to guide a remote team and collaborate effectively with various stakeholders. This is an exciting opportunity to shape and grow an online brand from a remote setting.
Responsibilities:
- Develop and implement digital marketing strategies to drive online traffic and sales.
- Manage and optimize the e-commerce platform for enhanced user experience and conversions.
- Oversee SEO/SEM, social media marketing, email marketing, and paid advertising campaigns.
- Analyze website performance, user behavior, and sales data to identify actionable insights.
- Develop and manage customer acquisition and retention strategies.
- Create engaging content and marketing collateral.
- Manage the digital marketing budget and track ROI.
- Collaborate with internal teams and external agencies.
- Stay up-to-date with the latest digital marketing trends and technologies.
- Report on campaign performance and provide strategic recommendations.
Qualifications:
- Bachelor's degree in Marketing, Business Administration, or a related field. Master's preferred.
- Minimum of 5 years of experience in digital marketing and e-commerce management.
- Proven track record of driving online sales growth.
- Expertise in SEO/SEM, social media marketing, and email marketing.
- Proficiency in e-commerce platforms (e.g., Shopify, Magento) and CRM systems.
- Strong analytical skills and experience with Google Analytics.
- Excellent project management and communication skills.
- Ability to lead and motivate a remote team.
- Creative thinking and problem-solving abilities.
- Experience managing marketing budgets and demonstrating ROI.