480 Field Technician jobs in Kenya
Telecom Field Technician
40100 Kitale, Rift Valley
KES50000 month
WhatJobs
Posted 4 days ago
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Job Description
Our client is seeking a skilled Telecom Field Technician to join their dynamic team in Kitale, Trans-Nzoia, KE . This role is integral to the deployment, maintenance, and repair of telecommunications infrastructure, ensuring reliable connectivity for our customers. The successful candidate will be responsible for installing, troubleshooting, and upgrading various telecommunication systems, including fiber optics, cellular networks, and fixed wireless technologies. You will perform site surveys, diagnose network issues, and implement effective solutions, often working under challenging conditions in the field. A strong understanding of telecommunications principles, network protocols, and testing equipment is essential. This position requires a proactive approach to problem-solving and a commitment to adhering to safety protocols at all times. You will collaborate with engineering teams to implement network upgrades and new installations. Responsibilities include:
- Installing, testing, and commissioning telecommunication equipment and cabling.
- Diagnosing and resolving network faults and service disruptions efficiently.
- Performing routine maintenance and upgrades on existing infrastructure.
- Conducting site surveys and assessing installation requirements.
- Adhering strictly to safety standards and company procedures during all field operations.
- Documenting all work performed, including test results and fault logs.
- Providing technical support and guidance to customers as needed.
- Maintaining a clean and organized toolkit and work vehicle.
- Staying updated with the latest advancements in telecommunication technologies.
- Diploma or equivalent in Telecommunications Engineering, Electrical Engineering, or a related field.
- Proven experience as a Telecom Field Technician or similar role.
- Proficiency in diagnosing and repairing faults in telecommunication networks.
- Experience with fiber optic splicing, testing, and installation is highly desirable.
- Familiarity with cellular network technologies (e.g., LTE, 5G) and fixed wireless systems.
- Ability to read and interpret technical diagrams and schematics.
- Strong problem-solving and analytical skills.
- Excellent communication and customer service abilities.
- Ability to work independently with minimal supervision and as part of a team.
- Must possess a valid driving license and a willingness to travel within the service area.
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0
Telecom Field Technician
30500 Kitale, Rift Valley
KES45000 month
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Posted 7 days ago
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Job Description
Our client is looking for a skilled and reliable Telecom Field Technician to join their growing operations team. This is a field-based position requiring regular travel to customer sites and infrastructure locations. You will be responsible for the installation, maintenance, and repair of telecommunications equipment and systems. This includes fiber optic networks, cellular towers, broadband services, and related infrastructure. The ideal candidate will have a strong technical aptitude, hands-on experience with telecommunications hardware, and a solid understanding of network principles. Your duties will involve performing site surveys, diagnosing technical issues, troubleshooting network problems, and implementing effective solutions. You will work with a variety of tools and testing equipment to ensure optimal performance and reliability of telecom services. Excellent problem-solving skills and the ability to work independently are crucial for success in this role. You will interact directly with customers, providing technical support and ensuring their satisfaction with the services provided. Safety is paramount in this role; therefore, adherence to all safety protocols and procedures is mandatory. A valid driver's license and a clean driving record are required, as you will be using company vehicles for transportation to job sites. This position demands physical stamina, the ability to work at heights and in various weather conditions, and a commitment to delivering high-quality technical services. Join our client and play a vital role in connecting communities and powering communication infrastructure.
Key Responsibilities:
Key Responsibilities:
- Install, maintain, and repair telecommunications equipment and infrastructure.
- Diagnose and resolve network and system issues.
- Perform site surveys and prepare installation plans.
- Conduct testing and commissioning of new installations.
- Ensure adherence to technical specifications and quality standards.
- Respond to customer inquiries and provide technical support.
- Maintain accurate records of work performed and equipment used.
- Adhere to all safety regulations and company policies.
- Travel to various job sites as required.
- Technical certification or diploma in Telecommunications, Electronics, or a related field.
- Proven experience as a Telecom Field Technician or in a similar role.
- Knowledge of fiber optics, copper cabling, and network hardware.
- Familiarity with telecommunications testing equipment.
- Strong troubleshooting and problem-solving abilities.
- Excellent communication and customer service skills.
- Ability to work independently and as part of a team.
- Valid driver's license and a clean driving record.
- Willingness to work flexible hours and travel.
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1
Remote Telecommunications Field Technician
00100 Bungoma, Western
KES55000 Annually
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Posted today
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Job Description
Our client, a leading telecommunications provider, is seeking a highly skilled and motivated Remote Telecommunications Field Technician to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere. You will be responsible for providing remote support and guidance to on-site technicians, troubleshooting complex network and equipment issues, and ensuring the seamless operation of telecommunication infrastructure. Your expertise will be crucial in diagnosing hardware and software problems, guiding field teams through intricate installation and repair procedures, and documenting technical solutions. This role requires exceptional problem-solving abilities, a deep understanding of telecommunications systems, and the capacity to communicate technical information clearly and effectively to both technical and non-technical personnel. You will also be involved in virtual training sessions for new field staff and contributing to the development of knowledge base articles and standard operating procedures. Success in this role depends on your ability to adapt to new technologies, work independently, and collaborate effectively with a distributed team. The ideal candidate will possess a strong background in fiber optics, copper cabling, wireless technologies, and network protocols. A proactive approach to identifying potential issues and implementing preventative measures is highly valued. Join us in shaping the future of connectivity from the comfort of your home office. The primary focus will be on ensuring client satisfaction through efficient and effective remote technical assistance. This position offers a unique opportunity to leverage your skills in a supportive and forward-thinking environment, contributing directly to the operational excellence of our telecommunications network across various sites.
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2
Field Technician - Specialized Equipment
40100 Kisumu
KES80000 month
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Posted today
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Job Description
Our client requires a skilled and reliable Field Technician to perform installations, maintenance, and repairs on specialized industrial equipment at client sites. This role is field-based and requires extensive travel within the designated region. You will be responsible for diagnosing technical issues, executing repair procedures, performing preventative maintenance, and ensuring all equipment operates at optimal performance levels. The ideal candidate will have a strong mechanical and electrical aptitude, with proven experience working with complex machinery. Proficiency in reading technical diagrams, schematics, and manuals is essential. You will be expected to maintain accurate service reports, manage inventory of spare parts, and adhere to all safety regulations and company protocols. Excellent problem-solving skills, attention to detail, and the ability to work independently with minimal supervision are crucial. A valid driver's license and a clean driving record are mandatory, as you will be traveling to various locations regularly. You will be the face of our client on-site, requiring professionalism, strong customer service skills, and the ability to communicate effectively with clients to explain technical procedures and solutions. This position offers the opportunity to work with state-of-the-art technology and gain hands-on experience in a challenging and rewarding environment. Commitment to providing high-quality service and ensuring client satisfaction is paramount. Successful candidates will be adept at troubleshooting and implementing effective solutions in diverse operational settings.
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3
Remote Senior Field Technician
00100 Naivasha, Rift Valley
KES55000 month
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Posted today
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Job Description
Our client is seeking a highly skilled and experienced Senior Field Technician to join their dynamic team. This is a fully remote position, offering flexibility and the opportunity to work from anywhere. The ideal candidate will be responsible for providing remote technical support, troubleshooting complex equipment issues, and guiding on-site personnel through repair and maintenance procedures. You will be a crucial part of ensuring the optimal performance and longevity of our client's cutting-edge technology infrastructure. Your expertise will be vital in diagnosing hardware and software malfunctions, performing virtual inspections, and coordinating necessary repairs or replacements. This role requires exceptional problem-solving abilities, a deep understanding of electromechanical systems, and the capacity to communicate technical information clearly and concisely to non-technical audiences. You will also be involved in developing and updating technical documentation, creating training materials for remote teams, and contributing to the continuous improvement of our client's service delivery processes. A strong commitment to customer satisfaction and a proactive approach to issue resolution are essential. The ability to work independently, manage time effectively, and adapt to evolving technological landscapes is paramount. This role is based remotely and will require you to connect with a distributed team and clients across various time zones. The successful candidate will possess a proven track record in technical support, a strong ethical compass, and a passion for delivering excellence in a remote setting. Join us and be part of a forward-thinking company that values innovation and employee growth. The ideal candidate will be based in or near **Naivasha, Nakuru, KE**.
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4
Senior Field Technician - Remote
60400 Meru , Eastern
KES55000 month
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Posted today
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Our client is seeking a highly skilled and motivated Senior Field Technician to join their dynamic team. This is a fully remote, client-facing role requiring proactive problem-solving and excellent communication skills. You will be responsible for the remote installation, configuration, troubleshooting, and maintenance of complex technical systems and equipment for a diverse clientele. Your duties will include guiding on-site personnel through setup procedures, diagnosing hardware and software issues via video conferencing and remote access tools, and documenting all technical processes and resolutions. We are looking for an individual with a proven track record in technical support and a deep understanding of network infrastructure, electronic systems, and mechanical assemblies. A Bachelor's degree in Electrical Engineering, Computer Science, or a related field, coupled with at least 5 years of relevant experience, is highly preferred. Certifications such as CompTIA A+, Network+, or similar are advantageous. The ideal candidate will possess exceptional analytical abilities, a customer-centric approach, and the capacity to work independently with minimal supervision. You must be adept at managing multiple priorities and working under pressure to meet service level agreements. The ability to interpret technical manuals, schematics, and diagnostic reports is crucial. This role offers the opportunity to leverage your expertise in a flexible, remote environment, contributing directly to the seamless operation of our clients' critical systems across various industries.
Responsibilities:
Responsibilities:
- Perform remote diagnostics and troubleshooting of hardware, software, and network issues.
- Provide clear, step-by-step guidance to on-site personnel for installations and repairs.
- Develop and maintain comprehensive technical documentation, including user manuals and troubleshooting guides.
- Collaborate with engineering teams to identify and resolve recurring technical problems.
- Conduct remote assessments of system performance and recommend optimization strategies.
- Manage service requests and ensure timely resolution according to client SLAs.
- Stay updated with the latest technological advancements relevant to our product portfolio.
- Bachelor's degree in a relevant technical field or equivalent experience.
- Minimum 5 years of experience in technical support, field service, or a similar role.
- Strong understanding of networking protocols (TCP/IP, DNS, DHCP).
- Proficiency with remote access and diagnostic tools.
- Excellent problem-solving and analytical skills.
- Superior communication and interpersonal abilities, with a focus on customer service.
- Ability to work independently and manage time effectively in a remote setting.
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5
Remote Field Technician Lead
60200 Meru , Eastern
KES75000 Annually
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Posted today
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Job Description
Our client is looking for an experienced and self-motivated Remote Field Technician Lead to oversee and guide a team of field technicians performing installations and maintenance tasks. While the role is remote, you will be responsible for managing field operations across various sites, ensuring that all installations and maintenance activities are conducted according to company standards and safety protocols. Your primary duties will involve providing technical guidance and support to field technicians via remote communication channels, troubleshooting complex technical issues, and developing effective solutions. You will also be tasked with scheduling and coordinating technician assignments, monitoring their performance, and conducting remote quality assurance checks. Developing and delivering remote training sessions for new and existing technicians to enhance their skills and knowledge will be a key part of your role. You will be responsible for reviewing and approving service reports, ensuring all documentation is accurate and complete. The ideal candidate must have a strong background in telecommunications or a related technical field, with proven experience in managing technical teams. Excellent remote communication, problem-solving, and leadership skills are essential. A degree or certification in Electronics, Telecommunications Engineering, or a similar field is highly desirable. You should be proficient in diagnosing and repairing a wide range of technical equipment. Experience with remote monitoring tools and ticketing systems is a must. You will need to demonstrate the ability to work independently, manage your time effectively, and provide clear instructions to your team members. This role demands a proactive approach to identifying and resolving operational challenges. If you are a seasoned technician with leadership aspirations and thrive in a remote work environment, this is an excellent opportunity to make a significant impact.
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Lead Field Technician - Remote
70100 Moiben
KES90000 Annually
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Posted today
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Job Description
Our client, a leading provider of advanced technological solutions, is seeking a highly skilled Lead Field Technician to oversee installation and maintenance operations. This is a fully remote position, coordinating and supporting our field teams across various locations. You will be responsible for guiding and mentoring junior technicians, ensuring the proper installation, maintenance, and repair of complex equipment and systems. Your duties will include developing troubleshooting guides, creating best practice documentation, conducting remote diagnostic assessments, and managing inventory of spare parts. You will also be involved in training new technicians, evaluating performance, and implementing quality control measures. The ideal candidate will have a strong technical background with extensive experience in installation, maintenance, and repair of sophisticated mechanical or electronic systems. A vocational degree or certification in a relevant technical field is required, with a Bachelor's degree being an advantage. A minimum of 5 years of experience in a field service or technical support role, with demonstrated leadership capabilities, is essential. Excellent problem-solving abilities, strong communication skills, and the capacity to effectively manage and guide a remote team are crucial. You must be proficient in using diagnostic tools and software, and have a thorough understanding of safety protocols. We are looking for an individual who is proactive, detail-oriented, and committed to delivering high-quality technical support in a remote operational environment. This is an excellent opportunity to leverage your expertise and leadership skills to ensure the optimal performance of our client's equipment and services.
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7
Remote Field Technician Trainer
20117 Mwembe
KES70000 Annually
WhatJobs
Posted today
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Job Description
Our client is seeking an experienced and technically proficient Remote Field Technician Trainer to develop and deliver comprehensive training programs for their field service team. This is a fully remote position, allowing you to leverage your expertise from anywhere. You will be responsible for designing engaging training modules, creating instructional materials (including videos, manuals, and presentations), and conducting virtual training sessions for new and existing field technicians. Your role will involve staying up-to-date with the latest technologies and service procedures, ensuring that our technicians are equipped with the knowledge and skills necessary to excel in their roles. A strong background in installation, maintenance, and repair of complex systems is essential. You must possess exceptional presentation and communication skills, with the ability to explain technical concepts clearly and concisely. Experience in adult education or instructional design is highly desirable. You will also be tasked with assessing technician performance, providing feedback, and identifying areas for further training and development. This role requires a proactive approach to curriculum development and a passion for sharing knowledge. The ability to adapt training methods to different learning styles and to foster a collaborative learning environment is key. Success in this role will directly impact the efficiency and effectiveness of our field operations.
Key Responsibilities:
Key Responsibilities:
- Design, develop, and deliver technical training programs for field technicians.
- Create and update training materials, including manuals, presentations, and e-learning modules.
- Conduct virtual training sessions and workshops.
- Assess the effectiveness of training programs and technician performance.
- Provide ongoing support and coaching to field technicians.
- Stay current with product updates and industry best practices.
- Collaborate with engineering and operations teams to identify training needs.
- Proven experience as a trainer or in a similar role in installation and maintenance.
- In-depth knowledge of field service operations and best practices.
- Experience with e-learning platforms and instructional design principles.
- Excellent presentation, communication, and interpersonal skills.
- Ability to develop engaging and effective training content.
- Strong technical aptitude and problem-solving skills.
- Bachelor's degree in a relevant field or equivalent experience.
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8
Telecom Field Technician Supervisor
00100 Abothuguchi West
KES70000 month
WhatJobs
Posted today
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Job Description
Our client is seeking a motivated and experienced Telecom Field Technician Supervisor to lead a team of technicians in deploying and maintaining telecommunications infrastructure. This is a hands-on role based in Nairobi, requiring on-site supervision and coordination of field operations. You will be responsible for overseeing the installation, troubleshooting, and repair of various telecom equipment, including fiber optic cables, base stations, and network hardware. Your duties will include scheduling and assigning tasks to field technicians, ensuring adherence to safety protocols and technical standards, and monitoring project progress. You will conduct quality control checks and provide technical guidance and support to your team. The ideal candidate will have a strong understanding of telecommunications technologies, network cabling, and troubleshooting methodologies. Experience in managing field service teams and a proven ability to resolve technical issues effectively are essential. You will also be responsible for maintaining accurate records of work performed, inventory management, and reporting on team performance. Excellent communication, leadership, and problem-solving skills are critical for success in this role. This is an excellent opportunity for a skilled technician looking to step into a supervisory position and contribute to the reliable operation of telecommunications networks in a demanding, on-site environment.
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