Explore field technician jobs, where technical expertise meets hands-on problem-solving. These roles involve installing, 1,629 Field Technician jobs in Kenya
Remote Telecoms Network Engineer - Field Support
Posted 7 days ago
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Job Description
Our client, a dynamic telecommunications provider, is seeking a highly skilled and motivated Remote Telecoms Network Engineer. This role requires a blend of remote technical expertise and the ability to coordinate and oversee field operations. You will be instrumental in the design, implementation, and maintenance of our client's network infrastructure, ensuring optimal performance, reliability, and scalability. The ideal candidate possesses a strong understanding of network protocols, hardware, and software, with a proven ability to troubleshoot complex issues and manage projects from inception to completion. While primarily remote, occasional travel to field sites may be required for oversight and critical interventions.
Responsibilities:
Responsibilities:
- Design, configure, and deploy telecommunications networks, including LAN, WAN, and wireless technologies.
- Monitor network performance and troubleshoot network problems, ensuring minimal downtime.
- Implement network security measures and ensure compliance with industry standards.
- Collaborate with field technicians to resolve on-site network issues and oversee installations.
- Develop and maintain network documentation, including diagrams, configurations, and procedures.
- Plan and execute network upgrades and enhancements to improve efficiency and capacity.
- Conduct performance analysis and capacity planning to anticipate future network needs.
- Stay updated with the latest advancements in telecommunications technology and best practices.
- Respond to network alerts and incidents, providing timely and effective solutions.
- Manage vendor relationships for network equipment and services.
- Support the integration of new technologies and services into the existing network infrastructure.
- Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or a related field.
- Minimum of 3-5 years of experience in telecommunications network engineering.
- In-depth knowledge of network protocols (e.g., TCP/IP, BGP, OSPF), routing, and switching.
- Experience with network monitoring tools and diagnostic software.
- Familiarity with mobile network technologies (e.g., LTE, 5G) is a significant advantage.
- Strong analytical and problem-solving skills.
- Excellent communication and coordination abilities to liaise effectively with remote teams and field personnel.
- Ability to work independently and manage multiple tasks in a remote environment.
- Relevant industry certifications (e.g., CCNA, CCNP) are highly desirable.
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Apprentice Electrician (Remote Learning & Field Support)
Posted 19 days ago
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Job Description
Our client is offering a unique remote apprenticeship opportunity for aspiring Electricians. This program combines comprehensive online theoretical training with essential on-site field support experience (where feasible and guided remotely). You will gain hands-on skills and theoretical knowledge under the mentorship of experienced professionals, all while developing the discipline required for remote learning and coordinated field work. This is an excellent pathway for individuals passionate about the electrical trade.
Program Overview:
Program Overview:
- Participate in a structured curriculum covering electrical theory, safety standards, and practical applications through online modules and virtual workshops.
- Learn to interpret electrical blueprints, schematics, and technical diagrams.
- Develop skills in wiring, circuit installation, troubleshooting, and maintenance under remote supervision and guidance.
- Gain experience with various electrical tools and equipment through guided practice.
- Assist senior electricians with tasks, receiving real-time feedback and instruction via remote communication tools.
- Understand and adhere to all safety regulations and best practices in the electrical field.
- Maintain detailed logs of learning activities, tasks completed, and challenges encountered.
- Collaborate effectively with mentors and team members in a virtual environment.
- Prepare for and pass relevant certifications as part of the program.
- Contribute to a positive and proactive learning experience.
- Minimum of a High School Diploma or equivalent.
- Strong interest and aptitude for electrical work and mechanics.
- Ability to learn quickly and follow instructions precisely.
- Good problem-solving skills and attention to detail.
- Excellent communication skills for effective remote interaction.
- Self-disciplined and motivated to succeed in a remote learning environment.
- Must have access to a reliable computer and stable internet connection.
- Willingness to participate in on-site activities when required and feasible, with remote guidance.
- Physical ability to perform tasks related to electrical work.
- Positive attitude and a strong work ethic.
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Remote HVAC Technician - Field Support
Posted 6 days ago
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Job Description
Our client is seeking a skilled and certified HVAC Technician to provide remote technical support and oversight for installation and maintenance operations. This is a full-time, fully remote position, ideal for an experienced professional who excels at diagnosing issues, guiding on-site teams, and ensuring optimal performance of HVAC systems. You will be the primary point of contact for troubleshooting complex mechanical and electrical problems, offering expert advice on repairs, preventative maintenance, and system upgrades. Your role will be crucial in maintaining high standards of service delivery across various client sites, ensuring client satisfaction and operational efficiency.
Key responsibilities include:
Qualifications: A recognized certification in HVAC installation and repair (e.g., EPA Section 608 Universal) is essential. A minimum of 5 years of hands-on experience as an HVAC technician, with a strong understanding of commercial and residential systems, including heating, ventilation, and air conditioning components. Proven ability to diagnose and troubleshoot a wide range of HVAC equipment. Excellent communication skills, with the ability to clearly explain technical concepts to non-technical individuals. Proficiency with diagnostic tools and software is required. Strong problem-solving skills and the ability to think critically under pressure are essential. This is a fully remote role, though it is associated with the **Ongata Rongai, Kajiado, KE** area, requiring reliable internet connectivity and a dedicated home workspace. Join a company dedicated to technical excellence and providing innovative remote support solutions.
Key responsibilities include:
- Providing remote technical assistance and guidance to on-site installation and maintenance crews.
- Diagnosing complex HVAC system malfunctions via phone, video conferencing, and diagnostic data review.
- Interpreting technical drawings, schematics, and service manuals to provide accurate repair instructions.
- Recommending appropriate repair procedures, parts, and tools for various HVAC systems.
- Guiding technicians through preventative maintenance tasks to ensure system longevity.
- Assessing the need for system upgrades or replacements based on performance and client requirements.
- Documenting all remote support interactions, troubleshooting steps, and resolutions.
- Maintaining an up-to-date knowledge base of HVAC systems, industry best practices, and product updates.
- Collaborating with the field operations team to improve service delivery processes.
- Providing feedback on product performance and potential design improvements.
Qualifications: A recognized certification in HVAC installation and repair (e.g., EPA Section 608 Universal) is essential. A minimum of 5 years of hands-on experience as an HVAC technician, with a strong understanding of commercial and residential systems, including heating, ventilation, and air conditioning components. Proven ability to diagnose and troubleshoot a wide range of HVAC equipment. Excellent communication skills, with the ability to clearly explain technical concepts to non-technical individuals. Proficiency with diagnostic tools and software is required. Strong problem-solving skills and the ability to think critically under pressure are essential. This is a fully remote role, though it is associated with the **Ongata Rongai, Kajiado, KE** area, requiring reliable internet connectivity and a dedicated home workspace. Join a company dedicated to technical excellence and providing innovative remote support solutions.
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Senior Field Support Technician (Remote)
Posted 8 days ago
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Job Description
Our client is seeking a highly skilled and motivated Senior Field Support Technician to join our dynamic team. This is a fully remote position, offering flexibility and the opportunity to contribute to our global operations from the comfort of your home office. You will be responsible for providing advanced technical support, troubleshooting complex hardware and software issues, and ensuring the smooth operation of our clients' IT infrastructure. Your expertise will be crucial in diagnosing and resolving critical incidents, often requiring in-depth analysis and creative problem-solving. Key responsibilities include remotely diagnosing hardware failures, software malfunctions, network connectivity issues, and providing step-by-step guidance to end-users. You will also be involved in the installation, configuration, and maintenance of various software applications and operating systems. This role demands a proactive approach to identifying potential issues before they impact users and a commitment to continuous learning to stay abreast of the latest technological advancements.
The ideal candidate will possess a strong understanding of computer hardware, operating systems (Windows, macOS, Linux), networking protocols (TCP/IP, DNS, DHCP), and common business software suites. Experience with remote support tools (e.g., TeamViewer, AnyDesk, RDP) is essential. You should be adept at documenting technical procedures, troubleshooting guides, and resolutions. Excellent communication skills are paramount, as you will be interacting with users of varying technical abilities. A passion for technology and a dedication to providing exceptional customer service are highly valued. We are looking for individuals who are self-starters, can manage their time effectively in a remote setting, and thrive in a challenging yet rewarding environment. Your contributions will directly impact client satisfaction and operational efficiency. Join us and be part of a forward-thinking company that values innovation and employee growth.
Qualifications:
The ideal candidate will possess a strong understanding of computer hardware, operating systems (Windows, macOS, Linux), networking protocols (TCP/IP, DNS, DHCP), and common business software suites. Experience with remote support tools (e.g., TeamViewer, AnyDesk, RDP) is essential. You should be adept at documenting technical procedures, troubleshooting guides, and resolutions. Excellent communication skills are paramount, as you will be interacting with users of varying technical abilities. A passion for technology and a dedication to providing exceptional customer service are highly valued. We are looking for individuals who are self-starters, can manage their time effectively in a remote setting, and thrive in a challenging yet rewarding environment. Your contributions will directly impact client satisfaction and operational efficiency. Join us and be part of a forward-thinking company that values innovation and employee growth.
Qualifications:
- Minimum of 3-5 years of experience in IT support or a similar technical role.
- Proven experience with remote troubleshooting and support tools.
- Strong knowledge of hardware, software, and network diagnostics.
- Excellent problem-solving and analytical skills.
- Exceptional verbal and written communication skills.
- Ability to work independently and manage multiple priorities.
- Relevant IT certifications (e.g., CompTIA A+, Network+, CCNA) are a plus.
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Lead HVAC Installation Technician - Remote Field Support
Posted 8 days ago
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Job Description
Our client is actively seeking a highly skilled Lead HVAC Installation Technician to provide remote field support and technical guidance. While the role is remote, your expertise will be crucial in remotely overseeing and assisting on-site technicians with complex HVAC installations, troubleshooting, and maintenance across various locations. You will be the primary technical point of contact, offering expert advice and ensuring the highest standards of quality and safety in installations. The ideal candidate will possess extensive hands-on experience in installing, repairing, and maintaining a wide range of HVAC systems, coupled with strong diagnostic skills and a deep understanding of electrical and mechanical principles. Your responsibilities will include guiding field teams through intricate installation procedures, diagnosing and resolving advanced technical issues remotely, and conducting virtual quality inspections. You will also contribute to the development of installation best practices and training materials for field personnel. This role requires exceptional problem-solving abilities, excellent communication skills, and the capacity to effectively guide and mentor technicians from a distance. Proficiency with remote diagnostic tools and communication platforms is essential. You will play a key role in ensuring customer satisfaction and operational efficiency for our client's HVAC services. A proactive approach to identifying potential issues and providing timely solutions will be highly valued. This is a unique opportunity for an experienced HVAC professional to leverage their technical acumen in a remote-first support role, impacting installation quality and technician development across numerous sites. Your leadership and problem-solving skills will be paramount.
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4
Senior Technical Field Support Engineer (Remote)
Posted 22 days ago
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Job Description
Our client is seeking a highly skilled and motivated Senior Technical Field Support Engineer to join their dedicated technical services team. This is a fully remote position, allowing you to provide expert support to clients from anywhere. You will be responsible for diagnosing and resolving complex technical issues for our client's products and systems, ensuring high levels of customer satisfaction. Key responsibilities include providing remote troubleshooting, conducting in-depth analysis of technical problems, and developing innovative solutions. You will also be involved in creating and updating technical documentation, providing training to junior support staff, and collaborating with engineering teams to identify product improvements. The ideal candidate will possess a strong technical background in (Specify relevant technology, e.g., network infrastructure, industrial machinery, software systems) with extensive experience in technical support and field service. Excellent problem-solving, analytical, and communication skills are crucial. You should be adept at managing multiple client requests simultaneously and working independently in a remote environment. Familiarity with ticketing systems and remote diagnostic tools is essential. The ability to explain complex technical information clearly to both technical and non-technical audiences is paramount. This role offers a challenging and rewarding opportunity to be a critical point of contact for our client's customers, supporting them remotely with a focus on the **Mombasa, Mombasa, KE** region.
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Remote Network Infrastructure Technician - Field Support
Posted 20 days ago
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Job Description
Our client, a leading provider of advanced IT solutions, is looking for a highly skilled and adaptable Remote Network Infrastructure Technician. While the role is designated as remote, it requires significant on-site fieldwork to support clients in various locations. You will be responsible for the installation, configuration, troubleshooting, and maintenance of complex network infrastructures. This includes routers, switches, firewalls, and other network hardware. The ideal candidate will possess strong technical expertise in network protocols, troubleshooting methodologies, and hardware deployment. This role demands excellent problem-solving skills, the ability to work independently, and a commitment to providing exceptional on-site technical support. You will be a crucial part of ensuring the seamless operation of our clients' critical network systems.
Responsibilities:
Responsibilities:
- Install, configure, and maintain network hardware, including routers, switches, firewalls, and wireless access points, at client sites.
- Perform routine diagnostics and troubleshooting of network issues, identifying root causes and implementing effective solutions.
- Respond to and resolve network outages and performance degradation in a timely manner.
- Conduct site surveys and assessments to plan and implement network upgrades or new installations.
- Manage network cabling, ensuring proper termination and organization.
- Configure and manage VPN connections and remote access solutions.
- Implement and maintain network security measures, including firewall policies and access controls.
- Document network configurations, procedures, and troubleshooting steps meticulously.
- Provide technical support and guidance to end-users and client IT staff.
- Collaborate with remote support teams to escalate complex issues and share knowledge.
- Stay up-to-date with the latest networking technologies and industry best practices.
- Ensure all on-site work is performed safely and efficiently, adhering to client site protocols.
- Manage inventory of network equipment and spare parts at designated locations.
- Participate in on-call rotation to provide emergency support outside of standard business hours.
- Associate's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 3-5 years of hands-on experience in network administration and support.
- Proven experience with Cisco, Juniper, or other major network hardware vendors.
- Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing protocols (e.g., OSPF, BGP), and network security principles.
- Experience with network monitoring tools (e.g., Nagios, Zabbix, SolarWinds).
- Excellent troubleshooting and problem-solving skills, with a methodical approach.
- Ability to work independently and manage time effectively while traveling to various client sites.
- Strong communication and customer service skills.
- Valid driver's license and a reliable vehicle for on-site travel.
- Relevant certifications such as CCNA, Network+, or equivalent are highly desirable.
- Willingness to travel frequently within the designated service area.
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Senior Installation & Maintenance Technician - Remote Field Support
Posted 22 days ago
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Job Description
Our client is seeking a skilled and experienced Senior Installation and Maintenance Technician to join their fully remote technical support team. This role is critical for providing expert remote guidance and troubleshooting for complex equipment installations and ongoing maintenance. The ideal candidate will possess extensive hands-on experience in mechanical, electrical, and potentially software systems, coupled with exceptional problem-solving abilities and strong communication skills. You will be responsible for remotely diagnosing issues, guiding on-site personnel (or clients) through intricate installation procedures, performing preventative maintenance, and resolving technical malfunctions. A deep understanding of diagnostic tools, schematics, and technical manuals is essential. This position requires the ability to translate technical instructions clearly and effectively to individuals with varying levels of technical expertise. Collaboration with engineering and product development teams to provide feedback on product reliability and ease of installation/maintenance will also be a key aspect. We are looking for an individual who is highly self-motivated, organized, and thrives in a remote setting, demonstrating resilience and adaptability in addressing diverse technical challenges. The ability to manage multiple support requests, document solutions, and maintain detailed records of service activities is paramount. This is an excellent opportunity to leverage your technical expertise to support customers and ensure the optimal performance of critical equipment from a distance, impacting operations and services associated with **Malindi, Kilifi, KE**, and other client locations.
Responsibilities:
Responsibilities:
- Provide remote technical support for installation, maintenance, and repair of equipment.
- Troubleshoot and diagnose hardware, software, and system issues through remote communication.
- Guide on-site personnel or clients through complex installation and configuration procedures.
- Develop and maintain clear, concise technical documentation and troubleshooting guides.
- Perform remote diagnostics and analysis of equipment performance data.
- Identify root causes of technical problems and implement effective solutions.
- Collaborate with engineering teams to report product issues and suggest improvements.
- Manage service requests and prioritize tasks to ensure timely resolution.
- Provide training and support to field technicians or end-users as needed.
- Ensure adherence to safety protocols and quality standards in all remote guidance.
- High school diploma or equivalent; Technical certification or Associate's degree in a relevant field preferred.
- Minimum of 6 years of experience in installation, maintenance, and repair of industrial or technical equipment.
- Strong understanding of mechanical, electrical, and electronic systems.
- Proficiency with diagnostic tools and the ability to interpret technical schematics and manuals.
- Exceptional troubleshooting and problem-solving skills.
- Excellent verbal and written communication skills, with the ability to explain complex technical concepts clearly.
- Proven ability to work independently and manage time effectively in a remote environment.
- Experience with remote support tools and platforms is highly desirable.
- Customer-focused attitude with a commitment to delivering high-quality service.
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7
Junior Renewable Energy Technician - Remote Field Support & Training
Posted 6 days ago
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Job Description
Our client, a leader in sustainable energy solutions, is offering a unique opportunity for a motivated Junior Renewable Energy Technician to join their fully remote field support and training team. This apprenticeship is designed to launch your career in the renewable energy sector, providing comprehensive training and hands-on experience while working remotely. You will be involved in providing remote technical support to field teams, troubleshooting issues related to solar, wind, or other renewable energy systems. Your responsibilities will include assisting with the remote diagnosis of equipment malfunctions, guiding field technicians through repair procedures via video calls and digital documentation, and maintaining detailed records of support interactions and resolutions. The ideal candidate will possess a strong aptitude for technology, excellent problem-solving skills, and a passion for renewable energy. A foundational understanding of electrical principles or mechanical systems is beneficial. You will be trained on specific renewable energy technologies and diagnostic tools. This role requires exceptional communication skills, patience, and the ability to clearly explain technical concepts to individuals with varying levels of expertise. You must be comfortable working independently, managing your time effectively, and utilizing digital collaboration tools. This is a remote-first position, offering flexibility and the chance to contribute to a greener future from **Mlolongo, Machakos, KE** (virtually). A relevant technical diploma or certificate in electrical, mechanical, or renewable energy fields is preferred, along with a demonstrated eagerness to learn and grow within the renewable energy industry. This apprenticeship provides a pathway to a rewarding career, contributing to vital sustainability efforts.
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8
Field Service Technician - On-site
Posted 17 days ago
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Job Description
Our client requires a skilled and experienced Field Service Technician to join their dedicated technical team. This is an on-site role based in the **Kakamega, Kakamega, KE** area. The successful candidate will be responsible for the installation, maintenance, troubleshooting, and repair of specialized equipment at client locations. You will work closely with clients to ensure their systems are operating at peak performance, providing timely and effective technical support. This role demands a strong understanding of mechanical, electrical, and/or software systems, depending on the specific equipment. Key responsibilities include performing routine preventive maintenance, diagnosing and resolving complex technical issues, conducting system upgrades, and ensuring all work is completed to the highest standards. You will be required to maintain accurate service records, document all repairs and maintenance activities, and manage your service schedule efficiently. Excellent problem-solving skills and the ability to work independently with minimal supervision are essential. A customer-focused approach is critical, as you will be the primary point of contact for clients requiring technical assistance. The ability to interpret technical manuals, schematics, and blueprints is a must. Travel to various client sites within the region will be required. This position involves hands-on work and may require the ability to lift heavy components. We are seeking a reliable, detail-oriented individual with a strong work ethic and a commitment to providing exceptional service. If you have a passion for technology and enjoy solving technical challenges in a field-based environment, we encourage you to apply.
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