1,629 Field Technician jobs in Kenya
Remote Telecoms Network Engineer - Field Support
Posted 7 days ago
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Job Description
Responsibilities:
- Design, configure, and deploy telecommunications networks, including LAN, WAN, and wireless technologies.
- Monitor network performance and troubleshoot network problems, ensuring minimal downtime.
- Implement network security measures and ensure compliance with industry standards.
- Collaborate with field technicians to resolve on-site network issues and oversee installations.
- Develop and maintain network documentation, including diagrams, configurations, and procedures.
- Plan and execute network upgrades and enhancements to improve efficiency and capacity.
- Conduct performance analysis and capacity planning to anticipate future network needs.
- Stay updated with the latest advancements in telecommunications technology and best practices.
- Respond to network alerts and incidents, providing timely and effective solutions.
- Manage vendor relationships for network equipment and services.
- Support the integration of new technologies and services into the existing network infrastructure.
- Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or a related field.
- Minimum of 3-5 years of experience in telecommunications network engineering.
- In-depth knowledge of network protocols (e.g., TCP/IP, BGP, OSPF), routing, and switching.
- Experience with network monitoring tools and diagnostic software.
- Familiarity with mobile network technologies (e.g., LTE, 5G) is a significant advantage.
- Strong analytical and problem-solving skills.
- Excellent communication and coordination abilities to liaise effectively with remote teams and field personnel.
- Ability to work independently and manage multiple tasks in a remote environment.
- Relevant industry certifications (e.g., CCNA, CCNP) are highly desirable.
Apprentice Electrician (Remote Learning & Field Support)
Posted 19 days ago
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Job Description
Program Overview:
- Participate in a structured curriculum covering electrical theory, safety standards, and practical applications through online modules and virtual workshops.
- Learn to interpret electrical blueprints, schematics, and technical diagrams.
- Develop skills in wiring, circuit installation, troubleshooting, and maintenance under remote supervision and guidance.
- Gain experience with various electrical tools and equipment through guided practice.
- Assist senior electricians with tasks, receiving real-time feedback and instruction via remote communication tools.
- Understand and adhere to all safety regulations and best practices in the electrical field.
- Maintain detailed logs of learning activities, tasks completed, and challenges encountered.
- Collaborate effectively with mentors and team members in a virtual environment.
- Prepare for and pass relevant certifications as part of the program.
- Contribute to a positive and proactive learning experience.
- Minimum of a High School Diploma or equivalent.
- Strong interest and aptitude for electrical work and mechanics.
- Ability to learn quickly and follow instructions precisely.
- Good problem-solving skills and attention to detail.
- Excellent communication skills for effective remote interaction.
- Self-disciplined and motivated to succeed in a remote learning environment.
- Must have access to a reliable computer and stable internet connection.
- Willingness to participate in on-site activities when required and feasible, with remote guidance.
- Physical ability to perform tasks related to electrical work.
- Positive attitude and a strong work ethic.
Remote HVAC Technician - Field Support
Posted 6 days ago
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Job Description
Key responsibilities include:
- Providing remote technical assistance and guidance to on-site installation and maintenance crews.
- Diagnosing complex HVAC system malfunctions via phone, video conferencing, and diagnostic data review.
- Interpreting technical drawings, schematics, and service manuals to provide accurate repair instructions.
- Recommending appropriate repair procedures, parts, and tools for various HVAC systems.
- Guiding technicians through preventative maintenance tasks to ensure system longevity.
- Assessing the need for system upgrades or replacements based on performance and client requirements.
- Documenting all remote support interactions, troubleshooting steps, and resolutions.
- Maintaining an up-to-date knowledge base of HVAC systems, industry best practices, and product updates.
- Collaborating with the field operations team to improve service delivery processes.
- Providing feedback on product performance and potential design improvements.
Qualifications: A recognized certification in HVAC installation and repair (e.g., EPA Section 608 Universal) is essential. A minimum of 5 years of hands-on experience as an HVAC technician, with a strong understanding of commercial and residential systems, including heating, ventilation, and air conditioning components. Proven ability to diagnose and troubleshoot a wide range of HVAC equipment. Excellent communication skills, with the ability to clearly explain technical concepts to non-technical individuals. Proficiency with diagnostic tools and software is required. Strong problem-solving skills and the ability to think critically under pressure are essential. This is a fully remote role, though it is associated with the **Ongata Rongai, Kajiado, KE** area, requiring reliable internet connectivity and a dedicated home workspace. Join a company dedicated to technical excellence and providing innovative remote support solutions.
Senior Field Support Technician (Remote)
Posted 8 days ago
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Job Description
The ideal candidate will possess a strong understanding of computer hardware, operating systems (Windows, macOS, Linux), networking protocols (TCP/IP, DNS, DHCP), and common business software suites. Experience with remote support tools (e.g., TeamViewer, AnyDesk, RDP) is essential. You should be adept at documenting technical procedures, troubleshooting guides, and resolutions. Excellent communication skills are paramount, as you will be interacting with users of varying technical abilities. A passion for technology and a dedication to providing exceptional customer service are highly valued. We are looking for individuals who are self-starters, can manage their time effectively in a remote setting, and thrive in a challenging yet rewarding environment. Your contributions will directly impact client satisfaction and operational efficiency. Join us and be part of a forward-thinking company that values innovation and employee growth.
Qualifications:
- Minimum of 3-5 years of experience in IT support or a similar technical role.
- Proven experience with remote troubleshooting and support tools.
- Strong knowledge of hardware, software, and network diagnostics.
- Excellent problem-solving and analytical skills.
- Exceptional verbal and written communication skills.
- Ability to work independently and manage multiple priorities.
- Relevant IT certifications (e.g., CompTIA A+, Network+, CCNA) are a plus.
Lead HVAC Installation Technician - Remote Field Support
Posted 8 days ago
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Senior Technical Field Support Engineer (Remote)
Posted 22 days ago
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Job Description
Remote Network Infrastructure Technician - Field Support
Posted 20 days ago
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Job Description
Responsibilities:
- Install, configure, and maintain network hardware, including routers, switches, firewalls, and wireless access points, at client sites.
- Perform routine diagnostics and troubleshooting of network issues, identifying root causes and implementing effective solutions.
- Respond to and resolve network outages and performance degradation in a timely manner.
- Conduct site surveys and assessments to plan and implement network upgrades or new installations.
- Manage network cabling, ensuring proper termination and organization.
- Configure and manage VPN connections and remote access solutions.
- Implement and maintain network security measures, including firewall policies and access controls.
- Document network configurations, procedures, and troubleshooting steps meticulously.
- Provide technical support and guidance to end-users and client IT staff.
- Collaborate with remote support teams to escalate complex issues and share knowledge.
- Stay up-to-date with the latest networking technologies and industry best practices.
- Ensure all on-site work is performed safely and efficiently, adhering to client site protocols.
- Manage inventory of network equipment and spare parts at designated locations.
- Participate in on-call rotation to provide emergency support outside of standard business hours.
- Associate's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 3-5 years of hands-on experience in network administration and support.
- Proven experience with Cisco, Juniper, or other major network hardware vendors.
- Strong understanding of TCP/IP, DNS, DHCP, VLANs, routing protocols (e.g., OSPF, BGP), and network security principles.
- Experience with network monitoring tools (e.g., Nagios, Zabbix, SolarWinds).
- Excellent troubleshooting and problem-solving skills, with a methodical approach.
- Ability to work independently and manage time effectively while traveling to various client sites.
- Strong communication and customer service skills.
- Valid driver's license and a reliable vehicle for on-site travel.
- Relevant certifications such as CCNA, Network+, or equivalent are highly desirable.
- Willingness to travel frequently within the designated service area.
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Senior Installation & Maintenance Technician - Remote Field Support
Posted 22 days ago
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Job Description
Responsibilities:
- Provide remote technical support for installation, maintenance, and repair of equipment.
- Troubleshoot and diagnose hardware, software, and system issues through remote communication.
- Guide on-site personnel or clients through complex installation and configuration procedures.
- Develop and maintain clear, concise technical documentation and troubleshooting guides.
- Perform remote diagnostics and analysis of equipment performance data.
- Identify root causes of technical problems and implement effective solutions.
- Collaborate with engineering teams to report product issues and suggest improvements.
- Manage service requests and prioritize tasks to ensure timely resolution.
- Provide training and support to field technicians or end-users as needed.
- Ensure adherence to safety protocols and quality standards in all remote guidance.
- High school diploma or equivalent; Technical certification or Associate's degree in a relevant field preferred.
- Minimum of 6 years of experience in installation, maintenance, and repair of industrial or technical equipment.
- Strong understanding of mechanical, electrical, and electronic systems.
- Proficiency with diagnostic tools and the ability to interpret technical schematics and manuals.
- Exceptional troubleshooting and problem-solving skills.
- Excellent verbal and written communication skills, with the ability to explain complex technical concepts clearly.
- Proven ability to work independently and manage time effectively in a remote environment.
- Experience with remote support tools and platforms is highly desirable.
- Customer-focused attitude with a commitment to delivering high-quality service.
Junior Renewable Energy Technician - Remote Field Support & Training
Posted 6 days ago
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Field Service Technician - On-site
Posted 17 days ago
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Explore field technician jobs, where technical expertise meets hands-on problem-solving. These roles involve installing,