601 Business Development And Partnerships jobs in Nairobi

Career Opportunity

There is a vacancy for a talented professional seeking a career opportunity in a business development and partnerships role. The holder of this position plays various roles including identifying and following up business opportunities, developing and maintaining customer relationships while implementing strategies to help achieve the company's revenue goals.

Relationships.

The people who the role holder works closely include:

• The Lead Consultant.
• Social Media Marketing Team.
• Marketing and IT Support Team.
• Associate Consultants.
• Faculty and Course Leads.
• Program Administration.
• Local and Regional Partners.
• Service Providers.

Roles and Responsibilities.

Business Development

Þ Sales Targets: Achieve or exceed sales and revenue targets.

Þ Identify and pursue new business opportunities for the company.

Þ Lead the sales operations plan. Proposals and Reporting

Þ Develop presentations and proposals to prospective clients and partners.

Þ Track and analyze sales data, providing regular reports and insights to the management team.

Þ Develop and maintain key performance indicators (KPIs) to measure revenue performance and effectiveness.

Client Experience

Þ Managing the client experience through robust client feedback systems.

Þ Develop and maintain relationships with key clients and partners.

Strategic Partnerships

Þ Collaborate with cross-functional teams to develop and implement business development strategies in implementing strategic partnerships.

Þ Responsible for the implementation of strategic partnership agreements to generate revenue and build relationships for achievement of objectives for all parties.

Marketing

Þ Oversee external onsite brand building events and activities.

Þ Initiating and oversee marketing events to generate leads for the company.

Research

Þ Researching customer needs through customer feedback surveys to support the design and creation of new product services.

Þ Identify trends, opportunities, and challenges, and make data-driven recommendations to management for continuous improvement.

Þ Monitor industry trends and market conditions.

Competencies and Skillsets for this Role.

Þ Good business knowledge and experience.

Þ Proactivity and excellent organizational skills.

Þ Ability to effectively research new emerging market opportunities.

Þ Creativity and problem-solving skills.

Þ Excellent written and verbal communication skills.

Þ Team player and good networking skills.

Þ Analytical and close-detail oriented.

Þ Strong sales and negotiation skills.

Þ Decision-making and good time management skills.

Education, Qualifications and Experience.

Þ A business-related university degree is desirable. Holders of professional business-oriented certifications like CIM with good work experience can also apply.

Þ At least 2 years of experience in business development, sales, or a related field.

Þ Strong verbal communication and presentation skills.

Þ Demonstrated ability to prepare and present proposals is key.

Þ Proven track record of achieving or exceeding sales targets.

Þ Demonstrated knowledge and experience in preparing and monitoring budgets.

Þ Good knowledge and working experience with Microsoft Office suite.

Þ Good knowledge and working interaction with social media platforms.

If you possess the above competencies, have the relevant credentials and experience, apply for the job by sending an application letter and your current CV to email address:

• The closing date is 10th October 2025. Only short-listed candidates will be contacted. Institute for Family Business (IFFB) is an equal opportunity employer.

Childfund Work Location
Nairobi, Kenya

Childfund Division
Global Impact

ChildFund Department
Country Management

Job Details
Position title: Specialist Sr, Grants Writer and Business Development
Location:
Nairobi

ChildFund office: Nairobi, Kenya
Manager/Supervisor title: Manager Sr, Grants Acquisition & Management
Position type:
Full-time fixed term

Work environment:
On-site

About ChildFund
ChildFund is a child-focused international development organization that works in 23 countries to connect children with the people, resources and institutions they need to grow up healthy, educated, skilled and safe, no matter where they are.

ChildFund's Values
ChildFund values a diverse, equitable, inclusive, and accessible environment where everyone is welcomed and celebrated equally. In our culture of connection, you will have ample opportunity to grow, learn, and lead while contributing your talents and innovations to our inspiring mission.

ChildFund's Commitment
ChildFund International has a zero-tolerance policy regarding sexual exploitation, abuse and harassment (SEAH) and all other forms of harm by its staff, partners, and other representatives in the delivery of its mission and services for children. ChildFund is committed to creating a safe environment in the workplace as well as in the communities where it delivers programs and services. ChildFund expects every staff member, partner, and representative to adhere to this commitment and to ensure all organizational policies and standards are followed. This position is subject to a range of vetting checks, including a criminal records check and/or disclosure to ensure program participants are safeguarded.

About This Role
The Specialist Sr, Grants Writer and Business Development will be a key driver in ChildFund Kenya's funding portfolio by securing transformative funding from global institutional donors, multilateral and bilateral donors, private sector donors, Foundations and Corporate donors. The Grants Writer will also lead end-to-end proposal development, enhance organizational capacity, and amplify ChildFund Kenya's ability to empower vulnerable children in Kenya through acquisition of diversified funding. This role requires a deep understanding of the Kenyan development sector, local and international donor landscapes, and compliance with Kenyan NGO regulatory frameworks.

The Specialist Sr, Grants Writer and Business Development will be responsible for leading the Proposal development process and writing project proposals and concept notes, will provide direct technical support as well advice to proposal teams throughout the proposal development processes. This includes but is not limited to preparing technical narratives and corresponding annexes, leading specific project proposals, and training staff on proposal development and grants writing. The successful candidate will evaluate funding opportunities, lead the preparation of competitive and donor-compliant proposals, and enhance the capacities of ChildFund Kenya's teams through targeted training and mentorship.

Primary Responsibilities
STRATEGIC FUNDING OPPORTUNITY ANALYSIS & POSITIONING

• The Grants Writer will conduct rigorous assessments of various funding opportunities from a variety of donors (US, FCDO, EU, Multilateral (UN), Bilateral, Foundations, and corporate funding opportunities for suitability, strategic alignment and organizational competitive viability, sharing findings with colleagues and advising on appropriate steps for the organization.
• Provide strategic advice to ChildFund Kenya's leadership on bid/no-bid decisions through data-driven risk-benefit analyses, aligned with ChildFund Kenya's priorities and capacities.
• The proposal writer will work with GAAM lead to ensure that all required documents including annexes, logframes, Theory Of Change, Organogram, Work plans, and all other required annexes are prepared and submitted to GAAM Lead in readiness for submission.

END-TO-END PROPOSAL DEVELOPMENT & WRITING

• The Grants Writer will lead the full proposal writing and guide the development process, ensuring alignment with donor guidelines, ChildFund Kenya's Policies and Kenyan NGO compliance.
• The Grants Writer will work with technical teams to guide the design of project proposals and concept notes by orchestrating diverse cross-functional teams' collaboration (including programs, finance, MEAL, Admin, Sponsorship and Partnerships Portfolio Management teams) to integrate technical, financial, and monitoring components into compelling competitive and compliant grant applications (technical project proposal narratives/financial budgets) based on donor guidelines.
• Ensure 100% donor compliance and zero-error submissions through meticulous quality assurance of technical content, annexes, and formatting.
• The Grants Writer will provide copy editing support to proposal teams in the last stages of proposal development.
• Respond to internal and external queries on drafted and submitted proposals.
• Maintain positive relationships with fund providers and other stakeholders as may be required
• Maintain records and submit reports related to grant opportunities to the manager on a regular basis.

CAPACITY STRENGTHENING & KNOWLEDGE MANAGEMENT

• Design/deliver training and coaching sessions for ChildFund Kenya's staff and partners on proposal writing skills, donor compliance awareness, and innovative resource mobilization approaches (e.g., logframe development, donor cultivation, pipeline development, proposals and concept notes development process), increasing proposal win rates.
• Develop and maintain knowledge management system for tracking opportunities from capture to award including maintaining a repository of proposal development templates, pre-award tools, program concepts, capacity statements, proposal templates, pricing tables etc.
• Curate/share best/promising practices, templates, and donor intelligence via Grants Acquisition & Business Development teams and ChildFund's digital resource hub.
• Lead the management of the knowledge database to ensure information is shared among technical team, field program and other concerned staff, to capture new opportunities and track the ongoing grants.

EXPERT/TECHNICAL ADVISORY & QUALITY CONTROL

• Serve as lead technical writer/ reviewer for Project Proposals and Concept Notes, providing real-time feedback and technical guidance on proposal structure, narrative strategy, theory of change articulation, logical frameworks, gender inclusion and risk analysis, tailored to the Kenyan development context and donor expectations.
• Conduct rigorous research including advanced intelligence gathering for grant opportunities including research institutional donors as appropriate
• Review and perform final copy-editing of project proposals and concept notes to ensure clarity, consistency, coherence, flow, technical accuracy, and persuasive impact as well as in complete adherence to donor and ChildFund standards.
• Ensure that project proposals and concept notes are culturally appropriate and sensitive to local contexts.
• Maintain effective communication channels with internal teams and external stakeholders including donors, partners, and government bodies.
• Support the development of strategic partnerships to enhance funding opportunities.

Required Experience and Education

• A master's degree in international development, Social Sciences, Economics, Development Studies, or relevant discipline.
• Certifications (APMP, PMD Pro).

• At least 8+ years progressive Institutional grants acquisition experience in grants acquisition and proposal writing within Kenya and/or East Africa, with documented success securing funds from local and international donors including:

• US Government Agencies (USAID, USDA, BHA, etc).
  Required Competencies

• European Union (EU)/European Governments (ECHO, FCDO, SIDA, etc.)

• Multilaterals/Bilateral Organizations (UNICEF, WFP, UN Habitat, WFP, UNHCR, World Bank, African Development Bank, etc)
• Foundations (>US$ 500k awards)
• Corporations (>US$ 500k awards)
• Proven success in leading proposal development processes for Kenyan registered NGOs or international organizations operating in Kenya.
• Experience navigating Kenyan NGO regulatory frameworks and donor compliance requirements.

ChildFund's Core Competencies

• Teamwork: the ability to work effectively and collaborate with others; values and respects individual differences.
• Communication: demonstrates empathy and tact when communicating with others and uses a storytelling approach when appropriate.
• Results orientation: gets things done; takes proactive steps to achieve organizational goals and quality standards.
• Decision making: uses good judgement, critical thinking, and non-traditional ways to evaluate problems and opportunities; reflects and innovates to improve decisions and outcomes.
• Resilience: thrives and grows in rapidly changing, demanding, and complex environments.
• Digital literacy: adopts and champions new technology to relevant contexts, stays aware of technological trends and embraces technological solutions to business challenges.

Other Required Competencies

• Languages: Excellent command Fluent Written and Spoken English (C2). Proficiency in Kiswahili is an advantage.
• Excellent writing skills of proposals, i.e. concise, appealing and clear writing that complies with the language and expectations of the donor. These writing skills will be tested for short-listed candidates.
• Strong organizational and project management skills with the ability to manage competing priorities and deadlines effectively.
• Exceptional interpersonal and communication skills to foster collaboration across multidisciplinary teams and external partners.
• Strong organizational and project management skills with the ability to manage competing priorities and deadlines effectively.
• Exceptional interpersonal and communication skills to foster collaboration across multidisciplinary teams and external partners.
• Ability to distill complex technical concepts into compelling, donor-aligned narratives (assessment required).
• Organized, detail-oriented, team player, self-starter and results-oriented individual.
• Ability to lead and coordinate multiple projects simultaneously, work well under pressure and meet deadlines.
• Excellent presentation, public speaking, and interpersonal skills.
• Donor Compliance Expertise: Mastery of EU PRAG, FCDO, UN, and USG rules, etc.
• Digital Fluency and Mastery: Advanced MS Office Suite Proficiency on digital proposal management tools (Word/PowerPoint), SharePoint, CRM (e.g., Salesforce), and virtual collaboration tools (Teams, Zoom, etc).

HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Business Banking Department. We are seeking a talented, dynamic, self-driven, and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.

Selling Liabilities and Assets in order to grow the Branch Business

Deadline:

Category: Retail

Subsidiary: HFC

Principle Accountabilities

• Ensure growth of the branch asset & liability books and profitability by working with and directing the branch sales team on activations, portfolio management, strategy adoption, customer visits and sales activities in general
• Monitor non-performing loans and manage the same.
• Setting up the branch business development strategy in line with company strategy and preparation of relevant reports to monitor and review performance
• Ensure optimum team productivity and identify training needs of the team.
• Cross-selling of HFC Banks products by establishing new relationships in order to grow both assets and liabilities book.
• Maintaining customer relations by regular contact to ensure customer satisfaction and business continuity
• To review accounting opening forms and loan applications by scrutinizing the documents to ensure they are KYC Compliant.
• To check data entry by verifying the data captured against source documents to ensure accuracy in data capture.
• To analyze loan applications by interviewing the customers.
• To identify customers' borrowing needs by interviewing so as to ensure selling of the right products.

Key Competencies and Skills

Technical And General Competencies
Technical competencies:
selling skills, analytical skills, negotiation skills, supervisory skills, IT Skills, report writing, communication skills and Product knowledge

General competencies:
Team Work, Listening skills

Minimum Qualifications, Knowledge And Experience
EXPECTED MINIMUM QUALIFICATION
Education:
A Business related degree

Experience:
3 years in Banking Industry

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector's most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We're passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To use their discipline and business knowledge to support the implementation of initiatives in Insurance for Corporate Entities distribution in all aspects of financial, strategic and operational planning by developing key performance indicators, performing key analyses and providing insights that support decision making in order to ensure achievement of business objectives while adhering to the policies, standards and guidelines.

Qualifications

Type of Qualification:
First Degree

Insurance professional Insurance qualifications approved by IIK

Experience Required

5-7 years

• The role requires experience in Corporate Insurance financial environment with an ability to gather and analyse statistical information.
• Experience in Corporate Insurance Sales

Additional information

Behavioural Competencies:

• Adopting Practical Approaches
• Developing Strategies
• Documenting Facts
• Examining & Articulating Information
• Following Procedures

Technical Competencies:

• Application & Submission Verification
• Banking Process & Procedures
• Client Servicing
• Mind of Customer Experience
• Process Governance
• Product Related Systems

• Develop and implement strategic fundraising plans to achieve annual revenue targets from major donors, foundations, and corporate partners.
• Identify, cultivate, solicit, and steward relationships with prospective and existing high-net-worth individuals and institutional funders.
• Prepare compelling grant proposals, funding requests, and sponsorship packages.
• Manage a portfolio of key philanthropic relationships, ensuring consistent communication and engagement.
• Organize and execute fundraising events and campaigns.
• Collaborate with the communications team to develop fundraising materials and messaging.
• Conduct prospect research and feasibility studies for potential funding opportunities.
• Monitor philanthropic trends and best practices to inform strategy.
• Track donations, ensure accurate record-keeping in the CRM, and provide timely reports to stakeholders.
• Represent the organization at relevant networking events and conferences.
• Build and nurture strategic partnerships that align with the organization's mission and goals.
• Contribute to the overall development strategy and inspire philanthropic support.

• Bachelor's degree in Marketing, Communications, International Relations, Business, or a related field. A Master's degree is a plus.
• 5+ years of progressive experience in fundraising, development, or partnership management, preferably within the non-profit sector.
• Proven track record of successfully cultivating and soliciting major gifts and grants.
• Demonstrated experience in building and managing strong relationships with diverse stakeholders.
• Excellent written and verbal communication skills, with a talent for persuasive storytelling.
• Strong proposal writing and presentation abilities.
• Proficiency in CRM software (e.g., Salesforce) and fundraising databases.
• Exceptional organizational and project management skills.
• Ability to work independently, manage multiple priorities, and thrive in a remote work environment.
• A passion for the organization's mission and a commitment to social impact.

AGRA and its Work to Transform Agriculture

AGRA is an African-led institution that actively supports the drive towards inclusive agricultural transformation and sustainable food systems. We do this by empowering the continent's 33 million smallholder farming households to transform their agriculture from a struggle to survive to profitable businesses. The continent's farmers regularly face challenges, and we aspire to provide uniquely African solutions that respond to their agricultural and environmental challenges, leading to increased harvests for reduced hunger and more income.

Working in alignment with the development priorities of our focus countries, we enable farmers to access improved and high-yielding seeds, gain knowledge on sustainable farming, and linkages to profitable markets. In our work, we aspire to build the alliances, partnerships, and networks required to drive an inclusive agricultural transformation. We work with our partners to create an equitable youth-friendly environment that harnesses the youth dividend on the continent to drive growth and facilitate open employment opportunities for young women and men.

Why Join Us?

People are the heartbeat of our organization and remain the true drivers of our delivery, impact, and success.

We have cultivated a workplace that fuels Depth in Collaboration, Excellence in Execution, Constructive Engagements, and a spirit of being Increasingly Entrepreneurial; all underpinned by our cherished I-RISE Values (Integrity, Respect, Innovation, Stewardship, and Equity)

We work with incredible people and partners who have roots in farming communities across the African continent, combined with an inclusive, diverse, and talented workforce from over 25 nationalities. Our commitment to a call to action goes beyond ourselves as we arise to catalyze African Food Systems transformation and improve the livelihoods of smallholder farmers.

We are looking for people who are passionate about being part of a mission-driven team that is making a real difference on the continent.

Are you ready to embark on this exciting, transformative journey with us?

The Position

The Chief of Partnerships and Business Development (CPBD) will shape and lead AGRA's institution-wide partnership and fundraising agenda, positioning the organization to attract, align, and sustain diverse forms of capital and collaboration in support of its strategy.

This role combines relationship stewardship, strategic positioning, resource mobilization, and investment partnership development. The CPBD will manage and grow AGRA's ecosystem of funders and strategic partners, while also designing innovative, fit-for-purpose investment and partnership platforms to advance food systems transformation.

This leadership opportunity is for an individual with deep integrity, cross-cultural intelligence, and a passion for designing systems that shape the future. A senior, strategic leader with deep credibility across development, investment, and philanthropy networks. Someone who blends influence with humility, is inspired by African-led transformation, and brings an instinct for building alignment across complexity. The CPBD will report directly to AGRA's President and serve on the Executive Committee.

The CPBD will:

• Serve as a strategic thought partner to the President on global positioning, strategic partnerships, and resource strategies.
• Guide AGRA's institutional engagement with bilateral and multilateral donors, philanthropic foundations, private sector actors, DFIs, sovereign wealth funds, and high-net-worth individuals.
• Oversee and strengthen the Development Cooperation, Private Sector Engagement, and Institutional Partnerships teams.
• Incubate and scale strategic initiatives that crowd in resources and visibility behind key thematic and regional priorities (e.g., youth employment, climate-smart agriculture, nutrition, regenerative systems).
• Serve as a key convenor and steward of AGRA's flagship partnership platform—PIATA—and shape its future evolution.
• Elevate AGRA's voice and profile on global platforms (e.g., COP, WEF, SDG summits) and lead high-level external representation in collaboration with the President.
• Contribute to the design and implementation of innovative funding mechanisms, including blended finance structures, challenge funds, and catalytic partnerships.

Key
Responsibilities
of the role include:

Partnership Strategy and Stewardship

• Lead the development and execution of a multi-year institutional partnership and resource mobilization strategy.
• Cultivate trusted relationships with key external partners, serving as AGRA's senior-most relationship manager.
• Develop a differentiated and coherent value proposition for partners, aligned to AGRA's evolving strategy and Africa's priorities.

Resource Mobilization and Investment Partnerships

• Expand AGRA's funding base beyond traditional aid, including philanthropic capital, climate finance, private sector partnerships, diaspora funding, and demographic ownership.
• Build systems and capabilities for pipeline development, proposal generation, donor reporting, and compliance.
• Work with internal teams and external partners to design and structure catalytic finance vehicles (e.g., funds, alliances, joint ventures).

Team Leadership and Organizational Influence

• Build and lead a high-performing, collaborative team covering Development Cooperation, Institutional Partnerships, and Private Sector Engagement.
• Embed a culture of partnership and co-creation across the organization; support country directors and technical leaders to own and cultivate relationships.
• Ensure effective coordination between central and decentralized partnership functions.

Strategic Initiatives and Positioning

• Shape and steward high-value strategic initiatives that position AGRA for future relevance and impact.
• Lead or co-lead AGRA's representation on key platforms and alliances.
• Design initiatives that unlock collaboration and visibility across governments, investors, and implementers.

PIATA Leadership and Evolution

• Serve as institutional lead for PIATA (Partnership for Inclusive Agricultural Transformation in Africa).
• Reimagine PIATA's structure and role as a platform for greater alignment and co-investment across funders.

The Ideal Leader

This is a pivotal executive role in a moment of transformation for both AGRA and the wider development ecosystem. The ideal leader will not only bring credibility and networks but will also be energized by the opportunity to shape a new paradigm for how African-led institutions partner, fundraise, and collaborate. This is a chance to lead with purpose and with influence.

This role requires a globally fluent, Africa-anchored leader with deep credibility and networks across at least two of the following spaces:

• International development
• Strategic philanthropy
• Climate and sustainable finance
• Agricultural systems and food security
• Private capital and investment platforms

The idea leader will be:

• Influential and collaborative:
  able to build trust and alignment across a range of institutions and individuals.
• Strategic and entrepreneurial:
  comfortable designing novel partnership structures and pursuing innovative opportunities.
• Adaptive and grounded:
  able to navigate both high-level strategic spaces and operational realities.
• Values-led:
  committed to AGRA's mission and excited by its evolving direction.

This is both an outward-facing and institution-shaping role. It will require exceptional stakeholder engagement skills, the ability to navigate internal and external complexity, and the capacity to lead a lean, high-impact team while collaborating across the matrix.

Key
Requirements of
the role include:

• Experience in partnerships, resource mobilization, or related leadership roles.
• Experience leading multi-country and multi-partner strategies, preferably in Africa.
• Track record of fundraising success with institutional donors and/or mobilizing private and philanthropic capital.
• Understanding of agricultural development, climate finance, or adjacent sectors.
• Experience engaging with high-level stakeholders, including heads of state, multilateral agencies, and global investors.
• Proven ability to lead and grow diverse, high-performing teams.
• Advanced degree in a relevant field (e.g., international development, economics, business, agriculture).

How to apply for this role?

AGRA is a crucible for a diverse and equal opportunity organization. We welcome the torch bearers of change for this role. All expressions of interest will be enveloped in confidentiality. Interested executives are requested to
send in a cover letter and their updated resume/CV via email to before the application deadline of 19th September 2025.

If you would like to recommend relevant leaders for this role, please share their profiles and contact details at the same email address.

For more information on AGRA, visit

AGRA is an Equal Opportunity Employer

• Analyze current business operations and identify inefficiencies and areas for improvement.
• Develop and implement strategies for process optimization, workflow automation, and resource allocation.
• Design and document new standard operating procedures (SOPs) to enhance efficiency and consistency.
• Monitor key performance indicators (KPIs) to track operational success and identify trends.
• Lead and manage cross-functional teams to implement process changes and improvements.
• Ensure compliance with company policies, industry regulations, and best practices.
• Develop and manage operational budgets, controlling costs and maximizing resource utilization.
• Train and mentor staff on new processes and systems.
• Utilize data analytics to drive decision-making and measure the impact of implemented changes.
• Foster a culture of continuous improvement and innovation within the operations team.
• Report on operational performance and project progress to senior management.

• Proven experience in operations management, process improvement, or a related field.
• Demonstrated ability to manage remote teams and projects effectively.
• Strong analytical and problem-solving skills, with a keen eye for detail.
• Expertise in business process modeling and re-engineering methodologies (e.g., Lean, Six Sigma).
• Proficiency in using data analysis tools and reporting software.
• Excellent leadership, communication, and interpersonal skills.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Experience with project management software is advantageous.
• A bachelor's degree in Business Administration, Management, Engineering, or a related field.
• Minimum of 5 years of progressive experience in operations management.

• Develop and implement strategic sales plans to expand the client base and penetrate new markets.
• Identify and pursue new business opportunities through proactive outreach and networking.
• Build and maintain strong, long-lasting relationships with key decision-makers at prospective client organizations.
• Conduct market research to identify emerging trends and opportunities.
• Prepare and deliver compelling sales presentations and proposals.
• Negotiate contract terms and pricing to close deals effectively.
• Achieve and exceed monthly, quarterly, and annual sales quotas.
• Collaborate with marketing teams to develop effective lead generation strategies.
• Provide accurate sales forecasts and reports to management.
• Stay informed about industry developments and competitor activities.

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title And Summary
Principal, Services Business Development, East Africa Cluster Lead

Principal, Services Business Development, East Africa Cluster Lead

The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.

An exciting opportunity to work with some of Mastercard's most important global and regional clients having a presence in various markets across the East Africa Region, and working as a trusted and valued service partner within the Services team.

Role

• Generate and maintain Services revenue opportunities with strategically important regional accounts across East Africa
• Foster strong relationships with key client executives, as well as internally with key Mastercard stakeholders that tie directly to ROI, and are built on a foundation of trust and value creation
• Support the development of creative business solutions for complex business problems across the Services business, including insights, analytics, Test & Learn, loyalty, managed services and consulting services
• Managing sales pipeline, advancing early stage opportunities to approvals and signature, with continued engagement post sales, e.g., project delivery
• Proactively identify customer risk and opportunity signals; develop comprehensive strategies to combat and/or limit erosion
• Responsible for sales and gross revenue, including platform and recurring revenue optimization, working hand in glove with delivery capabilities on engagement quality and exploring opportunities for up-sell, add-on, cross-sell, etc.

All About You

• Working experience within strategy consulting. Preferrably with financial institutions, including payments
• Strategically focused and solution oriented with proven history of dedicated, high-energy, patient, and customer-centric behavior
• Leverage and synthesize data to analyze business challenges and opportunities
• Embrace a high performance culture and embody a "can-do" attitude
• Balance working autonomously and seeking direction when required within a complex environment
• Strong communication and presentation skills and an ability to establish credibility with C-level executives
• Detail-oriented with strength in data analysis and business case modeling

Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.