1,923 Banquet Management jobs in Kenya

• Consult with clients to determine event requirements, including budget, guest count, theme, and dietary needs.
• Develop innovative and appealing menu proposals in collaboration with the culinary team.
• Create detailed event timelines, floor plans, and staffing schedules.
• Source and manage relationships with external vendors, including decorators, entertainment, and rental companies.
• Oversee budget management, ensuring profitability and client satisfaction.
• Coordinate all logistical aspects of event setup and breakdown.
• Conduct remote pre-event briefings and on-site (or virtual) walkthroughs as needed.
• Manage client expectations and provide exceptional customer service throughout the planning process and event execution.
• Troubleshoot and resolve any issues that arise before or during an event.
• Gather post-event feedback to identify areas for improvement.
• Stay updated on industry trends and best practices in catering and event management.

• Proven experience in event planning and coordination, preferably in catering or hospitality.
• Demonstrated success in managing budgets and vendor relationships.
• Excellent organizational, time management, and multitasking abilities.
• Strong verbal and written communication skills, with the ability to negotiate effectively.
• Proficiency in event management software and digital collaboration tools.
• A creative mindset with a passion for delivering unique and memorable experiences.
• Ability to work independently and as part of a remote team.
• Experience with diverse cuisine types and presentation styles.

• Collaborate closely with clients to understand their event vision, objectives, and dietary requirements, translating these into comprehensive catering plans.
• Develop detailed event proposals, including menu selections, staffing needs, timelines, and budget breakdowns.
• Source and manage relationships with vendors, ensuring quality and cost-effectiveness for all event elements, such as floral arrangements, entertainment, and equipment rentals.
• Oversee the scheduling and management of catering staff, including chefs, servers, and bartenders, ensuring they are well-briefed and equipped for each event.
• Develop and implement standardized operating procedures for event execution to maintain high service standards.
• Conduct virtual site inspections and client consultations, providing expert advice on event flow and logistics.
• Manage event budgets meticulously, tracking expenses and ensuring profitability while meeting client expectations.
• Handle all client communications professionally and promptly, addressing inquiries and resolving issues with efficiency.
• Post-event analysis: gather feedback, conduct debriefs with the team, and prepare reports to identify areas for improvement.
• Stay abreast of industry trends, emerging culinary techniques, and innovative event concepts to provide cutting-edge solutions.

• Proven experience (5+ years) in event planning, catering management, or a similar role, with a strong portfolio of successfully executed events.
• Exceptional organizational and project management skills, with the ability to juggle multiple complex events simultaneously.
• Excellent interpersonal and communication skills, with a knack for building rapport with clients and stakeholders.
• Proficiency in event management software and standard office productivity suites.
• A deep understanding of food and beverage trends, dietary restrictions, and event safety regulations.
• Strong negotiation and problem-solving abilities.
• Ability to work independently and collaboratively in a remote team environment.
• Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field is preferred.

Company Description

Sankara Nairobi, Autograph Collection curates unique experiences with a love for local elements and insider knowledge. Located in the heart of Westlands, our luxury hotel offers a genuine sense of destination with boutique-style service. Guests enjoy vibrant urban spirit and connection to Nairobi's art, culture, and cuisine. Our hotel features tranquil rooms, creative bars, restaurants, a rooftop pool, and newly renovated state-of-the-art event facilities.

Role Description

This is a full-time, on-site role located in Nairobi County, Kenya, for a Banquet Manager. The Banquet Manager will be responsible for overseeing and coordinating all banquet events, ensuring customer satisfaction, and delivering high-quality customer service. Day-to-day tasks include managing food & beverage arrangements, hiring and training staff, and maintaining communication with clients to meet their needs and expectations.

Qualifications

• Customer Satisfaction and Customer Service skills
• Excellent Communication skills
• Experience with Food & Beverage management
• Skills in Hiring and Training staff
• Strong organizational and time-management abilities
• Ability to work in a fast-paced environment
• Previous experience in hospitality or event management is a plus
• Bachelor's degree in Hospitality Management or related discipline preferred

To apply, send your CV and cover letter to Krishna Unni with the subject line
Banquet Manager – Sankara Nairobi to email address

• Consult with clients to understand their event requirements, vision, and budget.
• Develop detailed event proposals and timelines.
• Coordinate all event services, including catering, décor, entertainment, and AV.
• Manage event budgets and ensure profitability.
• Liaise with vendors, suppliers, and internal departments to ensure smooth operations.
• Oversee on-site event execution (remotely where applicable, with support teams on-site).
• Ensure compliance with health, safety, and licensing regulations.
• Handle client inquiries and resolve any issues or complaints promptly.
• Maintain strong relationships with clients and build repeat business.
• Conduct post-event evaluations and gather client feedback.

• Bachelor's degree in Hospitality Management, Event Management, Business Administration, or a related field.
• Minimum of 5 years of experience in event planning and management, with a focus on banquets and large-scale events.
• Proven track record of successfully planning and executing a variety of events.
• Excellent organizational, multitasking, and time management skills.
• Strong negotiation and vendor management abilities.
• Exceptional communication, interpersonal, and client-facing skills.
• Proficiency in event management software and Microsoft Office Suite.
• Ability to work independently and manage projects remotely.
• A creative flair and problem-solving mindset.
• Passion for hospitality and delivering outstanding customer service.

• Manage and coordinate all aspects of banquets and events, ensuring high standards of service and guest satisfaction.
• Liaise with clients to understand their event requirements, preferences, and budget.
• Develop detailed event plans, including floor layouts, menus, staffing schedules, and timelines.
• Oversee the setup and breakdown of event spaces, ensuring accuracy and adherence to specifications.
• Coordinate with various departments, including catering, A/V, housekeeping, and front office, to ensure seamless event execution.
• Supervise and train banquet staff, providing clear direction and fostering a positive team environment.
• Manage event budgets, control costs, and ensure profitability while meeting client expectations.
• Conduct post-event evaluations to gather feedback and identify areas for improvement.
• Maintain strong relationships with clients, vendors, and suppliers.
• Ensure compliance with all health, safety, and hygiene regulations.
• Proactively identify and resolve any issues or challenges that may arise during events.
• Stay updated on industry trends and best practices in event management.
• Contribute to the sales and marketing efforts for banquets and events.

• Diploma or Degree in Hospitality Management, Event Management, or a related field.
• Minimum of 4 years of experience in event planning and management, specifically within banquets and large-scale functions.
• Proven track record of successfully managing diverse events.
• Excellent understanding of F&B operations, service standards, and event production.
• Strong leadership, communication, and interpersonal skills.
• Exceptional organizational and time-management abilities.
• Proficiency in event management software and MS Office Suite.
• Ability to remain calm and effective under pressure.
• A passion for hospitality and a commitment to delivering outstanding guest experiences.
• Flexibility to work irregular hours, including evenings, weekends, and holidays as required by event schedules.

• Plan, organize, and execute banquets, conferences, weddings, and other special events.
• Develop event proposals and budgets, ensuring profitability and client satisfaction.
• Coordinate with clients from initial inquiry through to post-event follow-up.
• Liaise with internal departments, including catering, F&B, audiovisual, and sales, to ensure smooth event operations.
• Manage event timelines, vendor relationships, and on-site logistics.
• Oversee event staff, providing direction and ensuring adherence to service standards.
• Conduct pre- and post-event meetings with clients and internal teams.
• Ensure compliance with health, safety, and hygiene regulations.
• Continuously seek opportunities to enhance the event experience and drive repeat business.
• Manage inventory of event supplies and equipment.

• Diploma or Bachelor's degree in Hospitality Management, Event Management, or a related field.
• Minimum of 5 years of experience in event planning and management, preferably in a luxury hotel or banqueting venue.
• Proven track record of successfully managing diverse events with a high level of client satisfaction.
• Strong understanding of event budgeting, costing, and profitability analysis.
• Excellent interpersonal, communication, and negotiation skills.
• Proficiency in event management software and MS Office Suite.
• Ability to multitask, prioritize, and manage time effectively under pressure.
• Creative flair and a passion for delivering exceptional experiences.
• Flexibility to work evenings, weekends, and public holidays as required.

• Direct and manage all catering operations for banquets and special events, ensuring the highest standards of quality and service.
• Collaborate with clients to design bespoke menus, considering dietary needs, preferences, and event themes.
• Develop and manage comprehensive catering budgets for each event, focusing on profitability and cost-efficiency.
• Oversee inventory management for food, beverages, and supplies, optimizing stock levels and minimizing waste.
• Lead, train, and schedule a team of catering staff, fostering a culture of excellence and professionalism.
• Coordinate with culinary teams, event planners, and venue staff to ensure seamless event execution.
• Implement and enforce strict food safety, sanitation, and hygiene protocols.
• Manage on-site logistics, including event setup, service flow, and breakdown.
• Serve as the primary point of contact for clients during events, addressing concerns and ensuring satisfaction.
• Continuously innovate service offerings and menu concepts to maintain a competitive edge.

• Bachelor's degree in Hospitality Management, Culinary Arts, Business Administration, or a related discipline.
• A minimum of 6 years of progressive experience in catering management, with a strong emphasis on large-scale banquets and events.
• Demonstrated success in menu development, event planning, budget management, and team leadership.
• Expert knowledge of food safety regulations (e.g., HACCP) and operational best practices.
• Exceptional organizational, problem-solving, and decision-making abilities.
• Outstanding interpersonal and communication skills, with a client-centric approach.
• Proficiency with event management software and standard office productivity tools.
• Proven ability to manage multiple high-profile events simultaneously in a remote work setting.