4,636 Automotive Advisor jobs in Kenya
Senior Automotive Diagnostic and Repair Consultant
Posted 18 days ago
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Senior Trichologist & Hair Restoration Consultant
Posted 6 days ago
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Heavy Vehicle Mechanic & Fleet Maintenance Supervisor
Posted 22 days ago
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Key Responsibilities:
- Perform comprehensive inspections and diagnostics on heavy vehicles.
- Conduct repairs and maintenance on diesel engines, transmissions, and powertrains.
- Service and repair hydraulic, pneumatic, and electrical systems.
- Diagnose and resolve complex mechanical and electrical faults.
- Oversee and coordinate the work of maintenance technicians.
- Schedule and manage preventative maintenance programs for the fleet.
- Maintain accurate service records and repair histories.
- Manage inventory of spare parts and workshop supplies.
- Ensure adherence to all safety regulations and company policies.
- Communicate effectively with drivers regarding vehicle issues and repair status.
- Provide technical guidance and support to the maintenance team.
Senior Ayurvedic Wellness Consultant & Formulator
Posted 22 days ago
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Responsibilities:
- Conduct remote Ayurvedic consultations to assess client health and well-being.
- Develop personalized diet, lifestyle, and herbal treatment plans based on Ayurvedic principles.
- Research, formulate, and oversee the development of new Ayurvedic products.
- Ensure authenticity and efficacy of all Ayurvedic formulations.
- Educate clients and team members on Ayurvedic philosophy and practices.
- Collaborate with R&D, marketing, and production teams for product innovation.
- Stay updated on the latest research in Ayurveda and complementary medicine.
- Maintain detailed client records and ensure adherence to quality standards.
- BAMS (Bachelor of Ayurvedic Medicine and Surgery) or equivalent advanced degree in Ayurveda.
- Minimum of 7 years of clinical practice experience in Ayurveda.
- Proven experience in Ayurvedic product formulation and development.
- In-depth knowledge of Ayurvedic herbs, pharmacology (Dravyaguna), and treatment protocols.
- Excellent diagnostic and client assessment skills.
- Strong communication, interpersonal, and empathetic listening abilities.
- Proficiency in remote client consultation platforms.
- Understanding of regulatory requirements for herbal products.
Automotive Service Advisor - Customer Relations
Posted 5 days ago
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Responsibilities:
- Greet customers and attentively listen to their vehicle concerns.
- Schedule service appointments accurately and efficiently.
- Clearly explain service recommendations and repair estimates to customers.
- Accurately record customer issues and service requests in the system.
- Coordinate with the service technicians to ensure timely completion of work.
- Provide regular updates to customers on the status of their vehicle repairs.
- Process service orders and manage billing procedures.
- Address customer inquiries and resolve any service-related issues promptly.
- Build and maintain strong customer relationships.
- Ensure a high level of customer satisfaction.
- Maintain knowledge of automotive services and repair procedures.
- Upsell additional services or products when appropriate and beneficial to the customer.
- Proven experience as an Automotive Service Advisor or in a similar customer-facing role within the automotive industry.
- Strong understanding of automotive systems, terminology, and repair processes.
- Excellent customer service, communication, and interpersonal skills.
- Proficiency in using service management software and CRM systems.
- Ability to multitask, prioritize, and manage time effectively in a remote environment.
- Strong organizational skills and attention to detail.
- Ability to work independently and as part of a remote team.
- High school diploma or equivalent; technical certification is a plus.
- A passion for the automotive industry and commitment to customer satisfaction.
Automotive Service Advisor
Posted 22 days ago
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Responsibilities:
- Greet customers, listen to their concerns, and accurately record vehicle issues.
- Inspect vehicles with technicians and recommend necessary services and repairs.
- Provide detailed explanations of recommended services and repairs to customers.
- Estimate costs for labor and parts and present them to customers for approval.
- Schedule service appointments and manage the service department's workflow.
- Maintain clear and consistent communication with customers regarding their vehicle's status.
- Process customer payments and manage service invoices.
- Ensure customer satisfaction by delivering exceptional service.
- Keep up-to-date with the latest automotive technologies and service procedures.
- Collaborate with technicians and other dealership staff to ensure efficient operations.
Qualifications:
- Proven experience as an Automotive Service Advisor or in a similar customer-facing role in the automotive industry.
- Strong knowledge of automotive systems and maintenance.
- Excellent customer service and communication skills.
- Ability to diagnose and explain automotive issues clearly.
- Proficiency in using service management software.
- Strong organizational and multitasking abilities.
- A valid driver's license and clean driving record.
- Experience in a dealership environment is highly preferred.
- Technical or mechanical aptitude is a significant advantage.
- High school diploma or equivalent required; vocational training in automotive technology is a plus.
Senior Automotive Service Advisor
Posted 22 days ago
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Responsibilities:
- Greet customers warmly and listen attentively to their vehicle concerns and service requests.
- Accurately diagnose and identify customer needs, translating technical issues into understandable terms.
- Advise customers on recommended services, repairs, and maintenance based on vehicle condition and manufacturer guidelines.
- Provide clear and concise explanations of service options, costs, and estimated completion times.
- Generate repair orders with meticulous attention to detail, ensuring all requested services are captured.
- Coordinate with the service technicians to ensure efficient workflow and timely completion of repairs.
- Keep customers informed about the status of their vehicle repairs and address any changes promptly.
- Handle customer inquiries and resolve complaints effectively and professionally.
- Build and maintain strong customer relationships, fostering loyalty and repeat business.
- Process customer payments accurately and efficiently.
- Ensure all service records are maintained accurately and updated in the system.
- Stay current with automotive technology advancements and manufacturer service bulletins.
- High school diploma or equivalent; Associate's or Bachelor's degree in Automotive Technology or a related field is a plus.
- Minimum of 5 years of experience as an Automotive Service Advisor or in a similar customer-facing automotive role.
- In-depth knowledge of automotive systems, diagnostics, and repair procedures.
- Exceptional customer service, communication, and interpersonal skills.
- Proven ability to upsell services and build customer rapport.
- Proficiency in using automotive service management software and computer systems.
- Strong organizational skills and the ability to manage multiple tasks simultaneously.
- Adept at problem-solving and resolving customer concerns with empathy and efficiency.
- Ability to work independently and maintain productivity in a remote environment.
- Valid driver's license and a clean driving record.
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Remote Automotive Service Advisor
Posted 22 days ago
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Key Responsibilities:
- Communicate effectively with customers to understand their vehicle's needs and concerns.
- Diagnose reported issues and recommend appropriate automotive services and repairs.
- Provide clear and accurate explanations of service recommendations, costs, and timelines to customers.
- Schedule service appointments and manage the workflow for automotive technicians.
- Maintain detailed records of vehicle services, repairs, and customer interactions.
- Liaise between customers and the technical team to ensure smooth service delivery.
- Address customer inquiries and resolve any issues or complaints professionally.
- Promote additional services and products that meet customer needs.
- Ensure high levels of customer satisfaction by delivering excellent service.
- Maintain up-to-date knowledge of automotive technologies, services, and industry trends.
- Process service orders and payments accurately.
- High school diploma or equivalent; technical certification in automotive repair is a significant advantage.
- Minimum of 3 years of experience as an Automotive Service Advisor, Technician, or in a customer-facing role within the automotive industry.
- Strong knowledge of automotive systems, diagnostics, and repair procedures.
- Excellent customer service, communication, and interpersonal skills.
- Proven ability to explain technical information in an understandable manner to non-technical customers.
- Proficiency in using automotive service management software and computer systems.
- Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.
- Ability to work independently and manage customer interactions effectively in a remote setting.
- Detail-oriented with a commitment to accuracy.
- A passion for cars and providing exceptional customer experiences.
Automotive Service Advisor - Remote
Posted 17 days ago
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Key Responsibilities:
- Greet customers and accurately assess their vehicle service needs via phone, email, or chat.
- Advise customers on necessary automotive repairs and maintenance services.
- Generate service estimates and explain them clearly to customers.
- Schedule service appointments efficiently, coordinating with the availability of technicians.
- Effectively communicate repair status updates to customers throughout the service process.
- Ensure customer satisfaction by providing excellent service and addressing concerns promptly.
- Maintain accurate customer records and service histories.
- Collaborate with automotive technicians and service managers to ensure smooth workflow.
- Process service orders and payments accurately.
- Upsell additional services and products when appropriate.
- Stay updated on automotive technology and service procedures.
Qualifications:
- High school diploma or equivalent; automotive technical certification or associate's degree is a plus.
- Proven experience as an Automotive Service Advisor, Service Writer, or similar customer-facing role in the automotive industry.
- Strong knowledge of automotive systems, diagnostics, and repair procedures.
- Excellent customer service, communication, and interpersonal skills.
- Proficiency in using automotive service management software (e.g., CDK, Reynolds and Reynolds).
- Ability to explain technical information clearly and concisely to non-technical customers.
- Strong organizational and time management skills.
- Ability to multitask and manage multiple customer inquiries simultaneously.
- Comfortable working independently and managing workload in a remote setting.
- A passion for vehicles and commitment to customer satisfaction.
This fully remote role supports our client's operations surrounding **Machakos, Machakos, KE**. We are looking for an individual who can provide exceptional remote service to automotive clients.
Production Manager - Automotive Manufacturing
Posted 22 days ago
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Key Responsibilities:
- Oversee all aspects of the manufacturing production process to ensure efficiency, quality, and timely delivery.
- Develop and implement production schedules to meet demand forecasts and operational goals.
- Manage and mentor the production team, fostering a culture of safety, productivity, and continuous improvement.
- Implement and maintain lean manufacturing principles (e.g., Six Sigma, Kaizen) to optimize workflow and reduce waste.
- Ensure strict adherence to quality control standards and implement corrective actions as needed.
- Manage inventory levels and coordinate with the supply chain team to ensure adequate material flow.
- Monitor production KPIs and analyze performance data to identify areas for improvement.
- Collaborate with engineering, maintenance, and quality assurance departments to resolve production issues.
- Ensure compliance with all health, safety, and environmental regulations.
- Drive cost-saving initiatives and improve overall operational efficiency.
- Bachelor's degree in Engineering, Manufacturing Operations, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 8 years of progressive experience in manufacturing production management, preferably in the automotive industry.
- Proven experience with lean manufacturing methodologies and quality management systems.
- Strong leadership and team management skills, with the ability to motivate and develop staff.
- Excellent understanding of production planning, scheduling, and inventory control.
- Proficiency in using production management software and ERP systems.
- Strong analytical and problem-solving abilities.
- Effective communication and interpersonal skills, essential for managing remote teams and stakeholders.
- Ability to work independently, make sound decisions, and manage complex operations remotely.
- Commitment to safety, quality, and continuous improvement.