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Kenya

Safeguarding Officer

Organization

• Shining Hope For Communities

Posted 4 Sep 2025 Closing date 19 Sep 2025

Working Hours:
Monday - Friday,8:00 a.m - 5 p.m

Reports to:
Safeguarding Manager

Job Description
SHOFCO is committed to strengthening our Child/Adult Safeguarding work with robust mechanisms for awareness, prevention, reporting, responding, and offering support to survivors, promoting a child and adult safe environment, and holding those responsible for abuses to account. This position aims to address and limit risks of abuse and harm directly or indirectly created by SHOFCO's presence.

The Safeguarding Officers, with support from the Safeguarding Manager oversees the implementation of the safeguarding policies and guidelines, including the Child Protection (CP) Policy, DEI Policy, and the Code of Conduct (CoC), with the aim of creating a working environment free from abuse of children or vulnerable adults perpetrated by SHOFCO or its representatives.

Key Roles And Responsibilities

• Responsible for the management and implementation of the Safeguarding procedures in close collaboration with safeguarding manager, people and Culture department.
• Support the collection of reports from the field, collating, drafting, editing and submitting to the Safeguarding Manager for review and final submission to Chief people and culture officer, and to donors as necessary
• Ensure proper documentation and responding to safeguarding concerns, procedures, referral agencies and other service providers, and giving prompt reports from the field.
• Cooperate with the safeguarding manager, People and culture department & Compliance Team in the selection, set-up and roll-out of a whistleblowing mechanism, allowing the reporting of incidents anonymously.
• Provide technical support and guidance to the database and information management teams, ensuring that data is collected and stored properly, and is used effectively in reporting and as a program management, monitoring and evaluation tool. Track progress against activities and outputs as committed
• Provide support to new cycles of staff training, including logistical coordination in other SHOFCO regions/ locations
• Support the implementation of training sessions for partners and government counterparts
• Develop and maintain a log of scheduled trainings and for both internal and external events
• Support the development and implementation of internal protection mainstreaming training and other efforts

Communications And Advocacy

• Assist field teams in the identification and compilation of key protection information and issues for preparing protection briefs and advocacy documents as needed

Communicate the Safeguarding Policy, procedures and prevention measures through internal information channels to staff and participants

• Develop sensitization and training measures for the different needs of the stakeholders within the organization and act as a technical person for the program sites
• Analyze daily, weekly and monthly reports for identification of key achievements, challenges and advocacy issues
• Draft briefs and other advocacy documents on safeguarding
• Support in on going capacity building of staff and induction of newly on boarded staffs
• Any other duty as assigned by the safeguarding Manager

Coordination And Representation

• Assist in coordination with other NGOs, Partners, Government, as requested by the Safeguarding Manager
• Represent SHOFCO in Safeguarding/ protection program in coordination forums, as requested by the Safeguarding Manager

Requirements for the role/ Qualifications;

• Have a Bachelor's Degree or Diploma in the following areas of expertise; Gender, Protection, Community development, Social work
• Having worked in Child protection/ safeguarding units or department for not less than 4 years in the capacity of an officer.
• Ability to conduct independent investigations
• Experience using dash boards for reporting and data collection
• Extensive experience in safeguarding or protection roles
• In-depth knowledge of current child protection policies, practices, and legislation, including the Children Act, 2022 (Kenya), the provisions of the Constitution of Kenya and other laws pertaining to children's rights and sexual harassment, as well as international protocols such as the Convention on the Rights of the Child and the Universal Declaration of Human Rights
• Confidence and assertiveness to challenge more experienced and senior colleagues when necessary
• Excellent communication and listening skills in English, with a proven ability to write and edit reports, briefing documents, and monitoring reports
• Strong interpersonal skills and the ability to communicate tactfully and sensitively with a wide range of people in a large organization
• Experience in designing and delivering training or workshops to diverse stakeholders The ability to manage stress and remain flexible in challenging working conditions
• A proactive approach to problem-solving and the ability to implement continuous improvement initiatives
• Demonstrated ability to protect rights of the children and vulnerable adults
• Excellent organizational and coordination skills and the ability to meet regular deadlines.
• Excellent self-awareness and understanding of the need for self-care, personal strength and resources to face possible hostilities related to its tasks.

How to apply

How To Apply
Interested applicants should email their applications together with a detailed Cover letter and CV to indicating
Safeguarding Officer
as the Subject line.

Applications without this information will not be considered. Only shortlisted candidates will be contacted. Applications should reach us not later than
19th September 2025.
Disclaimer;
SHOFCO
does not charge any fee at recruitment process, as the process is free and fair
SHOFCO
has zero tolerance to safeguarding and Protection concerns including protection from Sexual exploitation, abuse and harassment, and from any kind of harm
SHOFCO is
committed to upholding Gender Equality, Diversity and Social inclusion.
All people are encouraged to apply
Please note; If one is shortlisted for the interview, upon successful application, they will be required to come with certificate of good conduct, and due diligence will be done before any offer of employment. **
Job details

Country

• Kenya

City Kisumu Source

• Shining Hope For Communities

Type

• Job

Career category

• Program/Project Management

Years of experience

• 3-4 years

Theme

• Protection and Human Rights

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PURPOSE

The purpose of this consultancy is to strengthen the strategic direction and operational efficiency of Trees for the Future's (TREES) Central Tree Nurseries (CTNs). The consultant will deliver technical and operational guidance to identify and resolve current constraints, optimize seedling production systems, and design a sustainable, cost-effective model for large-scale propagation and distribution. This model will emphasize high-quality fruit seedlings—particularly grafted varieties and other species that are difficult to produce at scale. The consultancy will also provide recommendations to ensure that nursery sites, capacity, staffing, and processes are fully aligned with the needs of smallholder farmers and the wider regional projects they support.

BACKGROUND & PROBLEM

Trees for the Future (TREES) is an international non-profit organization with a central office in the United States and five field offices in West and East Africa. As a global leader in agroforestry training for over 30 years, TREES works with small-holder farmers to implement restorative land management practices and agroforestry on their farms to revitalize degraded lands, increase food production, reduce the impacts of climate change, enhance technical skills, and the adaptive capacities of farmers. Our signature methodology, the
Forest Garden Approach
, helps farmers transform their land with thousands of trees and dozens of crops, improving livelihoods and food security for themselves and their communities.

Central Tree Nurseries (CTNs) are a foundational component of TREES Forest Garden projects, tasked with supplying high-quality grafted fruit tree seedlings to tens of thousands of farmers in the program areas. These seedlings are vital for establishing fruit orchards within forest gardens that serve multiple objectives: enhancing household income, improving nutritional outcomes, and contributing to climate change mitigation through carbon sequestration and storage.

However, critical operational and structural issues have undermined the CTNs' ability to meet their tree production and distribution targets. This shortfall has delayed fruit production and resulted in delayed achievements and impact. Because tree planting is seasonal and rain-dependent, issues during one cycle result in a year-long delay, compressing the program's timeline and threatening its ability to meet its objectives according to schedule.

Root causes of challenges faced by CTNs include unreliable water access (e.g., drying boreholes, lack of water tanks), inadequate nursery infrastructure (e.g. shade nets, quality tools, and specifications of tree sacks), ), seed sourcing challenges (seed quality, quantity, and timing, which affects germination rates and seedling targets), challenges with input sourcing (e.g. soil, seeds, scions), and seedling growth challenges (e.g. soil health, seedling vitality, pest and disease). Grafting success rates are low due to poor timing, delay in procurement processes, improper techniques, lack of environmental control, inadequate aftercare, and insufficient operator training. CTNs struggle to meet production demands, largely due to limited technical capacity, poor pest and disease management, and challenges with distribution systems. To realign with its strategic goals, the program urgently requires targeted support to assess and address these issues.

SCOPE OF WORK

TREES currently works in Tanzania, Kenya, Uganda, Senegal, and Mali. This consultancy will focus on project areas in East Africa only, though the findings and deliverables are expected to inform CTN operations in West Africa as well. Specifically, the areas of focus for this consultancy are Eastern Uganda (Mbale/Mt Elgon and Busoga areas), Western Kenya (Kisumu, Homa Bay, and Migori counties), and Northern Tanzania (Mwanza and Simiyu regions).

The consultancy will be carried out in the following phases:

Phase 1: Research

• Conduct a literature review on best practices for large-scale, low-cost production of high-quality fruit seedlings.
• Identify fruit tree species/varieties with good market potential by agro-ecological zone (AEZ). Map AEZs in the project areas within the study area described above, and determine species suitability by zone.
• Identify and conduct key informant interviews with experts from successful seedling production operations as well as TREES' CTN managers in the study area.
• Review and assess alternative nursery models, including those run by youth, women's groups, CBOs, or NGOs.

Phase 2: Technical and Operational Analysis of CTNs

• Visit and analyze current CTN setups, staffing, and operational successes and challenges within TREES projects.
• Identify the expertise and staffing requirements for efficient nursery operations and meeting set targets.
• Recommend appropriate nursery site locations, seedling capacities, and species to balance economies of scale and accessibility.
• Review and assess input sources including scions, seeds, suitable soil amendments (e.g. compost, bagasse, etc).
• Assess and recommend tree sack composition/specifications, options, and suppliers, emphasizing biodegradable materials.
• Review and recommend practical and effective pest management and phytosanitary protocols, with a focus on low-cost, organic solutions.

Phase 3: Strategic Planning and Documentation

• Develop a species-specific production plan and schedule aligned with the agricultural calendar for each country in the study area.
• Outline operational procedures for siting and establishing CTNs.
• Outline operational procedures for seedling production from input sourcing, to propagation, to distribution for outplanting.
• Recommend a staffing structure and training needs to sustain quality production.
• Propose a monitoring and evaluation framework for nursery performance.
• Propose a production timeline that ensures grafted fruit tree seedlings are available at the start of the long rains for farmer outplanting.
• Develop Standard Operating Procedures (SOPs) for all key processes in CTN operations.

DELIVERABLES

• Inception report detailing the study's plan, approach, timeline, and budget.
• Literature review report on best practices in high-quality fruit tree seedling production.
• Key informant interview summary and insights from Kenya and Uganda.
• Breakdown of AEZs within the project area with suitable species projections and market opportunities.
• Analytical report on:
• Nursery site selection recommendations, including rationale and capacity estimates.
• Challenges and constraints in current CTNs.
• Cost and savings comparison of in-house vs private nursery seedlings.
• Staffing and expertise needs.
• Input sourcing plan and supply chain recommendations.
• Technical specifications for appropriate biodegradable tree sacks.
• Species-specific production plan and schedule aligned with the agricultural calendar.
• Draft Standard Operating Procedures (SOPs) for CTNs (relevant to CTNs in all country programs).
• Final report synthesizing findings and recommendations, with an actionable roadmap for CTN optimization.

QUALIFICATIONS

• Master's degree in agricultural science, biology, horticulture, forestry, or a related field or equivalent experience in high-quality fruit tree nusery operations and production.
• Significant experience with fruit tree nursery management, seedling production, grafting, especially for grafted fruit trees and high-value timber species.
• Demonstrated ability to conduct in-depth research and analyses, and strategic planning for agricultural production/agroforestry-based systems.
• Hands-on experience with fruit tree management (and experience working with smallholder farmers.
• Experience working in East Africa.
• Strong analytical, communication, and report writing skills.
• Experience developing actionable SOPs and technical documentation.

SUBMISSION GUIDELINES

Interested individuals or firms must submit the following documents and information to demonstrate their interest, qualifications, and capacity. Please upload the documents listed above using the links for the resume and cover letter below. Submit your application by
EOD 12th September, 2025.

• CV(s) of consultant(s) or staff who will support the project.
• Cover letter demonstrating the individual or organization's competencies and experience with similar projects.
• Following the scope of work and deliverables, prepare a proposal that details the work plan, methodologies, and timeline (including a table breaking down the activities and number of days it will take to compete each of them) for completing the project.
• Prepare a budget and budget narrative based on the consultancy's proposed workplan to complete the scope of work and deliverables.

Proposals and budgets will be evaluated against the following criteria:

• Personal qualifications (30 points)
• Methodology (20 points)
• Experience with similar assignments (20 points)
• Cost (30 points)

Any resulting contract will be subject to the terms and conditions of Trees for the Future. This is a request for proposal only and does not obligate Trees for the Future to execute a contract, nor does it commit Trees for the Future to pay any costs incurred in the preparation and submission of the proposals.

Empowering Africa's tomorrow, together…one story at a time.
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal:
Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.
Job Summary

• To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience, and achievement of Operational & Controls rigor excellence in branches.
• Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability.
• Drive implementation of business and service strategies, deliver Retail and Business Banking performance and growth targets in the branch.
• Maintain a high level of bank standards and management controls to achieve operational & Control rigor excellence, through strict adherence to operations and compliance policies and guidelines
• Establish a high-performance culture amongst the branch team.

Job Description
Key Accountabilities (Duties & Responsibilities)
Business Growth – Time Split 60%

• Implement business strategic initiatives and create ownership of the branch performance targets. Agree on branch execution plans/strategies and ensure they are aligned to the Banks overall strategy- Growth, Transformation, and Returns.
• Diligently monitor branch business performance and make adjustments to the execution strategies accordingly.
• Manage branch portfolio risks in line with the bank's portfolio appetite.
• In conjunction with the regional manager and product development, conduct product reviews and product development through constant feedback from the market.
• Collaborate and coordinate the development and implementation of sales initiatives with other business functions such as CIB, Asset Finance, Bancassurance, and Lead generation team to maximize cross-selling opportunities.
• Conduct market intelligence to identify new market opportunities, customer trends, existing geographical strength, emerging government directives, and changes in policy by regulators.
• Manage borrowing and non-borrowing accounts in the branch to enhance customer loyalty and retention.
• Harness existing staff potential and create new competencies in order to achieve competitive advantage.
• Lead the branch team to achieve its customer retention objectives, Transaction migrations from the counter to alternate channels, balance sheet growth goals, and acquisitions. Support will include achieving branch sales targets as well as participating in and leading sales activations.
• Establish firm relationships with the Top 200 clients and business influencers in the local area.
• Provide regular feedback to the staff (individual/corporate) on performance (Sales, NPS, etc).
• Provide clear direction and guidance to branch staff on business objectives, translating and prioritizing them into business performance measures at the branch level.
• Ensure proper controls, processes & procedures are always adhered to as per the laid down Absa bank policies.
• At all times, ensure the branch is opened and closed as per the approved regulatory timelines. Operations staff are ready and equipped to serve customers. This includes opening and closing branch batch on the core banking system.
• The Branch must maintain the look and feel as per the Absa bank standards.
• Ensure that Absa Bank's policies are always adhered to when handling different products and solutions. Ensure adherence to all KYC & AML processes with regards to New to Bank business and acceptable TAT/Accuracy is always observed.
• Ensure all relevant system reports are printed, appropriately reviewed, signed off on a timely basis, and filed as per Absa Records Management policy.
• Ensure you and your team remain alert to the risk of financial crime and assist in the Banks efforts in combating it by adhering to the key principles in relation to: positively identifying your customers, knowing your customer, reporting suspicions, obtaining correct supporting documents in regard to LCT/OTT/FX Trades, safeguarding records and not disclosing suspicions to customers.

• In conjunction with the Branch Operation Lead - BOL, you are responsible for strict cost management in the branch by reviewing all service provider quotations before the work can proceed. In addition, BOL must conduct regular reviews of the following cost elements:

• Branch expenditure.

• Equipment maintenance.
• Overtime approvals.
• Stationery consumption, telephones, electricity, water, travel etc.
• Staff costs

• Sundry losses

• Ensure compliance with operational, Security, controls, and process risks requirements to avoid losses and prevent fraud arising from operational lapses, and to protect Bank and customer assets.

• Ensure that the branch achieves a minimum satisfactory audit rating through continuous assessment and prompt closure of all audit exceptions sighted
• Ensure that relevant approvals for all transactions are always sorted as guided in the laid down policies.

Internal Controls, Governance, Processes & Procedures – Time split 15%

• Ensure proper controls, processes & procedures are adhered to at all times as per the laid down Absa bank policies through the BOL.
• At all times, through the BOL, ensure the branch is compliant with all regulatory requirements i.e. opened and closed within the approved regulatory timelines, all approved licenses are in place and up to date etc.
• Ensure that Absa Bank's policies are adhered to at all times when handling different products and solutions. Ensure adherence to all KYC & AML processes with regards to New to Bank business and acceptable TAT/Accuracy is observed at all times.
• Ensure all relevant system reports are printed, appropriately reviewed, signed off on a timely basis, and filed as per Absa Records Management policy.
• Ensure you and your team remain alert to the risk of financial crime and assist in the Banks efforts in combating it by adhering to the key principles in relation to: positively identifying your customers, knowing your customer, reporting suspicions, obtaining correct supporting documents in regard to LCT/OTT/FX Trades, safeguarding records and not disclosing suspicions to customers.

• Responsible for strict cost management in the branch by reviewing all service provider quotations before the work can proceed. In addition, BOL must conduct regular reviews of the following cost elements:

• Branch expenditure.

• Equipment maintenance.
• Overtime approvals.
• Stationery consumption, telephones, electricity, water, travel etc.
• Staff costs

• Sundry losses

• Ensure compliance with operational, Security, controls and process risks requirements to avoid losses and prevent fraud arising from operational lapses, and to protect Bank and customer assets.

• Ensure that the branch achieves a minimum satisfactory audit rating through continuous assessment and prompt closure of all audit exceptions sighted
• Ensure that relevant approvals for all transactions are sorted at all times as guided in the laid down policies.
• Ensure all fees and commissions due to the bank are collected.
• Drive quality sales through actioning of unfunded accounts, uncollected credit cards, and delinquency.
• Ensure Data privacy policies are adhered to at the branch at all times.

Customer Experience: Time split 15%

• The Branch must maintain the look and feel as per the Absa bank standards.
• Ensure excellent customer experience is always maintained.
• Ensure set TAT is achieved at all times.
• Appraise and promptly act on customer issues /complaints escalating as necessary to ensure timely resolution.
• Ensure set TAT in response to customer queries by phone, email, or by letters is strictly adhered to.
• Ensure customer data is up to date.
• Ensure branch NPS scores are maintained as per the set standards.
• Co-ordinate branch initiatives aimed at gathering feedback from customers on service standards and advise leadership for improvements.
• Provide leadership around customer experience at the branch.
• Monitor the counter service to ensure customers are served within the acceptable waiting time.

Capacity Building & People Management: Time Split 10%

• Build and develop a high performing and motivated staff team in the branch by creating a conducive work environment, teamwork, regular duty rotations, and effective succession opportunities to ensure maximum productivity.
• Help in resource planning, setting performance objectives and measures of success for direct reports, and providing regular feedback on performance.
• Provide leadership by constantly offering training and guidance on the colleague's expectations. Adequate coaching and mentoring of branch staff.
• Effectively manage, mobilize, and coordinate branch resources (Staff, equipment, safe environment etc.) to achieve common goals.
• Ensure the assigned e-learning and internal training activities for self and direct reports is undertaken within set timelines.
• Determine and manage Training Needs Analysis and Succession plans for direct reports and ensure they do the same for all their staff
• Manage performance/disciplinary issues/grievances for branch staff
• Management of leave/sickness

Role/person specification
Qualification

• University degree in a relevant disciplines, post graduate qualifications will be an added advantage.

Preferred Experience
At least 5 years Banking / Financial Services experience out of which at least 3 years in branch management with good track record of performance.

Knowledge And Skills

• Business understanding and management experience of Retail / Consumer and Business Segments
• Working knowledge of Branch Operations and Controls
• Demonstrable experience in Customer Service management including complaint management / resolution.
• Hands on experience of sales management including leading Direct Sales teams.
• People management experience of big teams
• In-depth knowledge of banking products, strategies, and structures in Retail,
• Detailed working knowledge of operational and credit risk policies and procedures for both Retail and Business Banking segments.
• Good working knowledge of people policies and procedures
• Thorough understanding of the banking industry practices and regulations.
• Well informed on general economic, political, and business environment.
• Up to date knowledge of competitor and market activity in local area
• In-depth understanding of core banking operating IT systems e.g., Flexicube.

Absa Bank Kenya is an equal opportunity, affirmative action employer. Preference will be given to suitable candidates from designated groups whose appointments will contribute towards the achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.
Application deadline: July 8, 2025.
Education
Bachelor`s Degrees and Advanced Diplomas: Accounting, National Diplomas and Advanced Certificates: Accounting (Required)

Job Description: Marketing Lead (Medical Background)

Location:
 Kisumu | 
Reports to:
 Medical Director

Job Type:
 Full-Time | 
Start Date:
 Q1

1. Overall, Purpose of the Role:

This is a unique, hybrid role designed to leverage clinical credibility for strategic market growth. The Marketing Lead will be a qualified clinician who will receive intensive training in marketing and business development. The individual will be responsible for executing the dual-engine growth strategy by building trusted relationships with hospital partners (B2B) and driving patient acquisition through community engagement (B2C). Their clinical background is essential for speaking the language of partners and patients, thereby building the trusted HMS brand.

2. Key Responsibilities:

A. B2B Relationship & Partnership Management (40%)

• Act as the primary HMS liaison for referring physicians and clinical staff within partner hospitals.
• Conduct clinical presentations and mini-CME sessions to educate partners on HMS services and referral pathways.
• Identify and onboard new referring physicians, achieving the target of 10+ new referring physicians per month.
• Work with the BD Manager to negotiate and solidify partnerships with local corporate clients and SACCOs.

B. B2C Community Marketing & Patient Acquisition (40%)

• Plan and execute local, digital-first marketing campaigns (e.g., targeted social media, WhatsApp CTAs) tailored to the county's demographics.
• Represent HMS at community events, CSR health camps, and through the branded mobile van initiatives, using clinical knowledge to conduct basic health talks and screenings.
• Manage the local rollout of the 
  Diaspora Health Packages
  , acting as a knowledgeable and empathetic point of contact for families and sponsors.
• Develop hyper-local content (e.g., health tips, service announcements) that resonates with the community.

C. Strategic Execution & Analysis (20%)

• Implement the national marketing strategy at the county level, providing feedback on what works locally.
• Track and report on county-specific marketing KPIs (e.g., lead generation, campaign conversion, patient source).
• Manage the county's marketing budget in coordination with the central BD Manager.
• Supervise and mentor County Officers (commission-based), providing them with the necessary clinical and product knowledge.

3. Qualifications and Experience:

• Essential:
   Registered Clinical Officer with a valid license from the Clinical Officers Council.
• Essential:
   2-3 years of clinical experience, preferably in an outpatient or community setting. A passion for marketing and business development is critical.
• Desirable:
   Any prior experience in community health, sales, or patient education. Experience using digital marketing tools (e.g., social media for business) is a strong plus.
• Personal Attributes:
   Excellent communicator, charismatic, entrepreneurial spirit, and a quick learner. Must be able to bridge the gap between clinical care and commercial strategy.

4. Training & Development:

HMS will invest in the successful candidate by providing:

• An intensive onboarding program in modern B2B and B2C marketing, sales techniques, and CRM tools.
• Ongoing mentorship from the Business Development Manager.
• Budget for attendance at relevant marketing or business development workshops.

5. Key Performance Indicators (KPIs):

• Number of New Referring Physicians/Month: 10+
• Number of Corporate/SACCO Contracts Secured (Annual Target: Aligned with county goals)
• Local Campaign Metrics (Impressions, Site Visits, Lead Conversion)

• Patient Acquisition Cost and Growth in Direct Patient Bookings for the county.

• Send your application to
  
  by 31
  st
  October 2025.

ABOUT US:
TalentPop App is on a mission to build an amazing team of Customer Service Representatives who are passionate about delivering world-class service and making a meaningful impact with every interaction.

Perks & Benefits

• Annual performance-based increases
• Paid time off
• Health and dental insurance or a monthly health stipend
• Holiday bonuses
• Permanent work-from-home setup
• Opportunities for career advancement as we continue to grow

Responsibilities

• Address Customer Inquiries: Handle customer inquiries through email, phone, live chat, and/or social media.
• Assist Customers: Support customers with orders, shipping, product details, and returns.
• Quality-Based Responses: Provide thoughtful, high-quality responses that reflect our service standards.

Requirements

• Proficiency in English (both written and verbal)
• At least 1 year of online/remote customer service experience
• Experience with tools like Gorgias, Zendesk, or Shopify is a plus or an advantage
• Excellent problem-solving and communication skills
• Adaptable and solutions-oriented mindset

Technical Requirements

• Personally owned PC or laptop with an i5 processor or equivalent
• Minimum of 15 Mbps for both upload and download internet speed

When applying, use application code:
CS
Excited to grow your career with TalentPop App?
Join our collaborative and supportive remote team where your skills are valued, your growth is supported, and your contributions truly make a difference. Apply now and start your journey with us

About Zipline
Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world's most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda's national blood delivery network and Ghana's COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You And The Role
As a Facilities Supervisor, you will play a hands-on role in maintaining the site, ensuring daily facility operations run smoothly, and supporting the comfort and mobility of staff and visitors. You will actively perform facility checks, minor maintenance, and workspace organization. In addition to your operational tasks, you will oversee the drivers, coordinate staff and service movements, manage visitor accommodation, and ensure a comfortable, safe, and well-maintained environment for everyone at the nest. You will also support people leadership through task-level coordination, providing feedback, participating in hiring, conducting informal one-on-ones, and contributing to performance snapshots.

This position will be based in Awasi, Kenya.

What You'll Do

• Develop and execute proactive facilities strategies that align with operational growth plans; this includes forecasting infrastructure needs, planning maintenance schedules, and collaborating cross-functionally with operations, safety, and engineering teams to ensure the nest remains fully functional, scalable, and compliant with quality and safety standards.
• Perform daily facility checks, monitor infrastructure (power, water, workspace), and ensure site readiness.
• Oversee site cleanliness, minor maintenance tasks, and workspace organization.
• Coordinate driver schedules and manage vehicle availability to support staff and service movements.
• Organize and monitor transportation logistics for staff, visitors, and essential services.
• Manage house accommodation arrangements for visiting staff and ensure a comfortable stay.
• Supervise support staff and drivers, providing task-level guidance and daily operational support.
• Participate in the hiring and onboarding of drivers and support staff.
• Conduct regular one-on-ones, offer on-the-job coaching, and contribute to performance snapshots.
• Quickly address and escalate facility, transportation, or comfort-related issues to the Nest Operations Lead.
• Support safety initiatives and ensure the entire facility complies with health, safety, and operational standards.

What You'll Bring

• A practical, hands-on facilities professional with experience in site operations, workplace services, and driver or logistics coordination.
• Comfortable balancing daily operational work with light leadership responsibilities, including managing driver schedules, coordinating transport, and supervising support staff.
• Organized and responsive: You can effectively plan and manage staff and service movements while quickly resolving site-related issues.
• You uphold site safety standards, maintain clean and functional workspaces, and proactively manage facility risks.
• You ensure that visitor accommodations and general on-site experiences are welcoming, comfortable, and well-organized.
• You provide real-time coaching, conduct one-on-ones, participate in hiring, and contribute to team performance snapshots.

What Else You Need to Know
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply

Please Note
We have received reports stating that certain individuals are reaching out to people under false pretenses, claiming to be Zipline employees, affiliates, agents, or representatives. They may seek to gain access to your personal information or to acquire money from you by offering fictitious employment opportunities or by claiming that they are contacting you on Zipline's behalf.

Genuine Zipline employees or representatives will never ask you for money or payment in exchange for employment opportunities or other related services. Any such offer of employment or any other service in exchange for fees that claims to be from us is deceitful and part of a fraud.

If you believe you have been targeted by a fraudulent party, we ask that you immediately get in touch with us via email at

upon receiving a suspicious offer or claim.

Who We Are
At Trees for the Future (TREES), we believe farmers have the power to transform the world. For over 30 years, we've been a global leader in agroforestry training, partnering with farming families to build vibrant economies, sustainable food systems, and thriving ecosystems. Through our signature Forest Garden Approach—a proven nature-based solution—farmers restore their land, plant thousands of trees, and grow diverse crops, breaking cycles of climate change and generational poverty. By reclaiming their agency, farmers are creating new possibilities for their families, communities, and the environment. Active in Kenya, Mali, Senegal, Tanzania, and Uganda, TREES has planted over 350 million trees to date. Joining our passionate, collaborative team means empowering farmers to lead lasting change for people and the planet.

In Kenya, we are transforming landscapes and livelihoods across the Lake Victoria Watershed in three key regions. With over 160 staff working on the ground, we collaborate with more than 20,000 farmers to implement the Forest Garden Approach. This initiative, in partnership with Catona Climate, is pending a Carbon Market verification, allowing farmers to benefit from carbon financing while restoring their land. Learn more at
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*THE ROLE *
The Monitoring, Evaluation, and Learning (MEL) Senior Manager will supervise, plan, develop, implement, and evaluate all aspects of TREES' Kenya Monitoring and Evaluation and Learning strategy. The successful candidate will actively contribute to the design and implementation of robust frameworks to track progress, measure & report collective impact in compliance with Verra's Verified Carbon and Climate Community Biodiversity Standards. They will also facilitate organizational learning around carbon and monitoring the Lake Victoria Watershed Agroforestry Carbon Project.

Responsibilities

• In compliance with the standards of Verra and TREES, develop surveys, SOPs, and training frameworks, and manage the execution of:

• Baseline assessments

• Household Community Surveys
• GIS ecosystem

• Salesforce Farmer Database and TaroWorks data collection system

• Apply TREES Adaptive Management Plan for short term and long-term monitoring to make ongoing adjustments and annual changes as needed to effectively achieve targets.

• Monitor and evaluate overall progress on achievement of targets and goals. This involves coordinating field monitoring and evaluation activities with the MEL Director.
• Develop the annual MEL plan and budget in collaboration with Program team and lead the dissemination of MEL activities.
• Cultivate relationships with local universities and relevant professional institutions.
• Recruit, train, and manage Interns during periods of high data collection activity.
• Notify field staff of upcoming data collection activities, its processes, and content.
• Report monthly, quarterly, and annual progress on all project activities to the Country Director. This also included tracking project data and communicating key metrics to project staff.
• Provide feedback to the Country Director and Program Managers on data trends and progress toward targets.
• Develop training, quality control processes and planning for all data collection (Baseline Field Area Measurement, Carbon Monitoring, Household Survey Bioacoustics Monitoring and Polygon taking) activities.
• Notify the Country Director of issues and risks encountered during MEL-related activities.
• Train field staff on all MEL systems and applications for data collection. This includes offering periodical refresher training on upcoming surveys and data collection activities to the technical field staff.
• Ensure quality control, analyze all collected data, and present results to the Country Program team.
• Provide monthly oversight and approval of project activity data reported by Project Officers through an internal, digital reporting system.
• Work closely with Program Managers and Training Team to ensure the Monthly Lead Farmer data collection is recorded and insights are conveyed in a timely manner for course correction as needed.
• Serve on steering committees with other departments to determine efficiencies in managing inventory, IT, etc.
• Participate in investors/donor/third party auditor calls and site visits to convey MEL processes, metrics, and standards giving confidence in our systems.

Who You Are

• An enthusiastic advocate for TREES' mission and values. You are passionate about improving livelihoods through agroforestry. You center farmers in every decision, ensuring projects drive real impact for communities and the environment.
• An action-oriented MEL professional. Your collaborative approach is evident as you train field staff on all MEL systems and applications, analyze all collected data, and present results to leadership.
• You are a strong and capable technical trainer. You demonstrate strong leadership by designing and delivering comprehensive training programs for field staff on all Monitoring, Evaluation, and Learning (MEL) systems and applications, ensuring their proficiency in data collection, analysis, and reporting.
• You are a communication ninja. Your strong communication skills and relationship-building abilities make you an effective team member who looks for ways to relay information, so it sticks and is easily understood.
• A detail-oriented executor with a systems mindset. You understand what details matter, and you get them right. You look for ways to make systems simple, efficient, and user-friendly. You can turn a vision into tactical next steps.
• An adept problem solver. You overcome obstacles in your work by identifying them, adapting to new information, and proactively devising solutions. You take action before being asked and hold yourself accountable when you set goals.

Requirements

• A Bachelor's or a Master's degree in Statistics, Demographics, Public Policy, International Development, Economics, or a related field. Master's degree or bachelor's plus an advanced certificate in M&E, statistics, or economics preferred.
• At least 8 years of experience in the design and implementation of M&E in development projects implemented by national/international NGOs/UN bodies/government.
• Proven ICT skills, especially in the navigation of Android technology and web-based databases.
• An understanding of GIS systems.
• Fluency in written and spoken English.
• Ability to travel frequently and troubleshoot in remote areas and converse with smallholder farmers.

Work Environment And Benefits
TREES is an International Organization that strives to be the best home for staff wanting to make an impact on the farmers we serve. We believe that the diversity of our staff contributes to excellence. TREES values collaboration and teamwork that fosters increased engagement and innovation for professional growth.

We offer a multicultural, collegial work environment with a competitive salary, comprehensive medical insurance, workers' compensation, and substantial paid time off, including annual leave and sick leave.

*APPLY
If this opportunity speaks to you, please apply with 1) a cover letter that explains why TREES' work excites you and why this role is a fit for you; and 2) your resume. Submit this by
28
th
October 2025 *
Ensure both documents are shared as PDF documents. We review applications on a rolling basis.

Trees for the Future is an equal-opportunity employer. We do not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, parental status, genetic information, or other characteristics or any other basis prohibited by applicable law.
We embrace and value diverse skill sets and backgrounds. We are a community of leaders who are proud to represent many different national, racial, ethnic, socio-economic, religious, gender, and other identities. Our diversity as a community is our strength, driving our ability to be empathetic, visionary, and effective leaders.
*Due to the high volume of applications received, only those selected for an interview will be contacted. *

About Zipline
Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world's most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda's national blood delivery network and Ghana's COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You And The Role
As a member of Zipline's Flight Operations team in Chemelil, Kenya, you'll be responsible for ensuring that the delivery of medical products to health facilities is done in a safe and timely manner. This will involve working with a team of flight operators to conduct regular pre-flight inspections, launching, and recovery of the drones (aircraft). You'll be trained to conduct regular maintenance of the drones and other equipment at our site to support ongoing operations. You will be expected to contribute to the continuous improvement of our daily operations and processes to support the growth of our operations as we scale.

What You'll Do

• Launch and Recovery: You will be responsible for the safe assembly of drones in preparation for 150+ flights, perform critical checks, communicate with Zipline controllers in readiness for flight, launch and disassemble drones on return to the Distribution Center.
• Maintenance of drones and ground equipment: You will be responsible for performing corrective and preventive maintenance: scheduled or unscheduled on Zipline's Aircraft and Ground Equipment. The maintenance includes but is not limited to Aircraft body maintenance, aircraft wing maintenance, etc.
• Troubleshooting: You will be required to follow troubleshooting guidelines for the drones and ground equipment and collaborate with locally-based and USA based engineering teams to troubleshoot and optimize issues.
• Projects: You may be involved in short-term and long-term projects that involve collaboration across functional teams in efforts to scale drone deliveries to 150+ and improve operational efficiency.

What You'll Bring

• Diploma or Degree in Mechanical/Electrical/Electronics/Aerospace Engineering
• A certificate in radio telephony from the Kenya Civil Aviation Authority
• An English proficiency certificate from the Kenya Civil Aviation Authority
• You enjoy working in the field and are not afraid to get your hands dirty
• Ability to stay focused, humble, and safety-conscious during 12 hour shifts
• Ability to work in a fast-paced environment and enjoy work that keeps you on your feet
• Ability to maintain focus during extended daily flight operations
• Comfortable troubleshooting mechanical and electrical issues with complex, battery-operated machinery
• Extremely process & detail-oriented
• Full professional proficiency in spoken and written English
• Must be eligible to work in Kenya

What Else You Need To Know

• Must be willing and able to work night/weekends on shifts
• Must be willing and able to work for a period not more than 45 hours/week
• This is a full-time position based in Chemelil and will require relocation to Kisumu/Kisumu environs
• Must be willing to relocate to any of our distribution centers in Kenya
• Women are encouraged to apply, as we believe a balanced team is critical for success

Once hired you will go through a rigorous training program with Zipline Academy to gain a deep understanding of our history, our mission, our impact, and our UAS systems. The program includes a thorough Flight Operations training that covers different parts of our system and our drone.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position, please apply

Coca-Cola Beverages Africa is the largest African Coca-Cola bottler, accounting for 40% of all Coca-Cola volumes on the continent. CCBA is a market leader in the NARTD non-alcoholic ready to drink market in Africa. CCBA has an extensive footprint in Africa, employing approximately employees in Africa, and approximately 7 000 employees in South Africa. The purpose of this role is to ensure the safe guarding of company assets & inventory whilst minimizing risk, fraud and losses through ensuring compliance to stock management and control processes and procedures.

Key Purpose
The primary role of the Control and Automation Specialist is to maintain the plant and associated devices to original installed state. In doing so it must ensure that plant availability and product quality is maintained at minimum cost; without sacrificing standards. He or she will also be required to provide continuous improvement initiatives that would enable more cost effective manufacturing in a highly competitive market. The role also entails the need to provide coaching within his or her field of expertise to develop the skills of other technical peers.