1,129 Vehicle Sales jobs in Kenya
E-commerce Customer Experience Manager
Posted 12 days ago
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Job Description
Responsibilities:
- Develop and execute a comprehensive customer experience strategy for the e-commerce platform, focusing on personalization and ease of use.
- Oversee the daily operations of the remote customer support team, including handling inquiries, resolving issues, and managing customer escalations.
- Implement and refine customer service policies and procedures to ensure consistent, high-quality support.
- Analyze customer feedback, website analytics, and sales data to identify areas for improvement in the customer journey.
- Collaborate with marketing, product, and web development teams to ensure a unified brand message and seamless customer experience.
- Develop and deliver training programs for the customer support team to enhance product knowledge and service skills.
- Manage customer relationship management (CRM) systems and other relevant customer experience technologies.
- Identify opportunities to leverage new technologies and innovative approaches to improve customer engagement.
- Monitor key performance indicators (KPIs) such as customer satisfaction scores (CSAT), net promoter score (NPS), and customer retention rates.
- Champion a customer-first culture within the organization, ensuring that all decisions prioritize customer needs.
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
- Minimum of 4-6 years of experience in customer experience, customer service management, or e-commerce operations, with a significant portion in a remote or virtual capacity.
- Proven ability to lead and motivate a remote team.
- Strong understanding of e-commerce platforms, digital marketing, and online retail best practices.
- Experience with CRM software (e.g., Salesforce, Zendesk) and customer analytics tools.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to interpret data and translate insights into actionable strategies.
- Demonstrated passion for delivering exceptional customer service in a retail context.
- Experience in the retail sector, particularly within the **Kitale, Trans-Nzoia, KE** region (understanding local market dynamics is a plus, though the role is remote).
Executive Sales Representative
Posted today
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Company Description
Masika Benevolent is a social enterprise that provides affordable last expense and benevolent services across Kenya. Our goal is to provide financial security, dignity, and peace of mind through sustainable community-driven support programs. We empower families to handle funeral and emergency expenses with ease, while promoting unity and compassion within communities. Our model ensures that members are supported in times of need.
Role Description
This is a full-time on-site role for an Executive Sales Representative, located in Nairobi County, Kenya. The Executive Sales Representative will be responsible for identifying and pursuing sales opportunities, managing client relationships, and meeting sales targets. Day-to-day tasks include developing and implementing sales strategies, conducting market research, and presenting products and services to potential clients. The role also involves maintaining accurate records of sales activities and providing regular reports to management.
Qualifications
- Sales, Sales Strategies, and Client Relationship Management skills
- Experience in conducting Market Research and pursuing Sales Opportunities
- Excellent Communication and Presentation skills
- Ability to work independently and within a team
- Proficiency in using sales software and tools
- Previous experience in the social enterprise sector is an advantage
- Bachelor's degree in Business, Marketing, or related field
Job Description
We're Hiring: Executive Sales Representative – JB AgroFilms (Kenya)
Location:
Nairobi, Kenya | Full-time
About JB AgroFilms:
JB AgroFilms is a leading Indian manufacturer and exporter of
agricultural mulching films
— helping farmers conserve water, improve soil health, and increase yields through sustainable farming solutions.
Our motto:
"Growing Dreams, Harvesting Success."
Position Overview:
We are looking for a motivated and dynamic
Executive Sales Representative
based in
Nairobi
to expand our presence in the Kenyan and East African agricultural market.
The ideal candidate is passionate about agribusiness, field sales, and empowering farmers through innovative technologies.
Key Responsibilities:
- Develop and manage dealer, distributor, and retailer networks across Kenya.
- Conduct farm visits, product demos, and awareness campaigns.
- Identify new market opportunities and build relationships with agri-input sellers.
- Meet monthly sales targets and maintain timely reporting.
- Collaborate with the India head office for marketing and logistics coordination.
Requirements:
- 1–3 years of sales experience in
Agri Inputs / Irrigation / Greenhouse / Agri Films
. - Strong communication and relationship-building skills.
- Self-driven, field-oriented, and willing to travel within Kenya.
What We Offer:
Salary + performance-based incentives
Opportunity to represent a global agri brand
Career growth in a fast-growing agricultural innovation company
Apply now:
Website:
JB AgroFilms – Growing Dreams, Harvesting Success.
Job Description
Job Description:
As the Head of Commercial (Insurance) at Perfios, the incumbent will be responsible for spearheading and executing our strategy to meet and surpass revenue goals in the East Africa region. This strategic role demands a deep understanding of the insurance landscape, strong client engagement, and a solution-oriented approach. You will be responsible for building and nurturing key relationships, uncovering client needs, and delivering high-impact, customized solutions that position Perfios as a trusted transformation partner.
What you'll do:
• Market Development & Revenue Achievement:
Design and implement strategic sales plans aimed at achieving company objectives and driving revenue growth within the East Africa market.
• Client Relationship Management:
Cultivate and maintain robust relationships with
key clients and stakeholders, gaining insights into their business challenges and
providing value-driven solutions.
• Collaboration:
Collaborate closely with product development and customer
success teams to ensure alignment of sales strategies and a seamless customer
experience.
• Negotiation and Closing:
Lead negotiations with potential clients and successfully
close deals that align with company objectives and profitability goals.
What you'll Need:
• Experience:
A minimum of 7 and upto 12 years in B2B technology sales, with a proven track record of meeting sales targets and driving revenue growth. Established network of C-suite relationships within the BFSI sector in East Africa is essential.
• Industry Knowledge:
In-depth understanding of Operations & Technology, Health Insurance, Underwriting & Customer Onboarding processes in Insurance related environment
• Technical Knowledge:
An understanding of technology products and services, with the ability to communicate complex concepts effectively to diverse audiences. Familiarity with CRM software (e.g., Salesforce) and other sales tools.
• Communication Skills:
Outstanding verbal and written communication skills, with
the capacity to engage and influence stakeholders at all levels.
•
Self-starter:
With a geographically team that delivers on business outcomes, this role requires the ability to be a "self-starter" and operate in independent manner and a willingness to act as an "entrepreneur" as we look to set up and grow the Insurance business in the region
Only kenyan Candidates are eligible for this role.
Digital Marketing Campaign Manager
Posted 20 days ago
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Job Description
Responsibilities:
- Develop and execute comprehensive digital marketing campaign strategies aligned with business objectives and target audience insights.
- Manage campaign budgets, ensuring efficient allocation of resources to maximize return on investment.
- Oversee the creation of compelling marketing content, including ad copy, landing pages, social media posts, and email newsletters.
- Plan and execute paid advertising campaigns across platforms such as Google Ads, Facebook Ads, Instagram Ads, and LinkedIn Ads.
- Develop and manage SEO strategies to improve organic search visibility and drive relevant traffic.
- Implement and manage email marketing campaigns, including list segmentation, automation, and performance tracking.
- Monitor campaign performance using analytics tools (e.g., Google Analytics), analyze data, and generate regular reports.
- Conduct A/B testing on various campaign elements (e.g., ad creatives, landing pages, CTAs) to optimize performance.
- Stay up-to-date with the latest digital marketing trends, tools, and best practices.
- Collaborate with design, content, and sales teams to ensure cohesive messaging and campaign execution.
- Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
- 3-5 years of proven experience in managing successful digital marketing campaigns.
- Demonstrated expertise in SEO, SEM, social media marketing, content marketing, and email marketing.
- Proficiency with digital marketing tools such as Google Analytics, Google Ads, Facebook Ads Manager, email marketing platforms (e.g., Mailchimp), and social media management tools.
- Strong analytical skills and the ability to interpret data to drive campaign optimization.
- Excellent written and verbal communication skills, with a flair for creative copywriting.
- Ability to work independently and manage multiple projects simultaneously in a remote setting.
- Strong project management and organizational skills.
- Experience with marketing automation platforms is a plus.
- Certifications in Google Ads or Google Analytics are advantageous.
Fundraising Campaign Manager
Posted 12 days ago
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Job Description
Campaign Manager - Global Initiatives
Posted 14 days ago
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Job Description
Responsibilities:
- Develop comprehensive campaign strategies aligned with organizational goals and target audiences.
- Manage all aspects of campaign execution, including digital marketing, social media, public relations, and events.
- Create compelling content and messaging that resonates with diverse stakeholders.
- Build and maintain strong relationships with partners, donors, and media contacts.
- Oversee campaign budgets and resource allocation effectively.
- Track and analyze campaign performance metrics, providing regular reports and insights.
- Identify opportunities for campaign optimization and innovation.
- Coordinate with internal teams and external agencies to ensure seamless campaign delivery.
- Manage volunteer engagement and mobilize community support.
- Stay informed about relevant social issues and trends to inform campaign development.
Qualifications:
- Bachelor's degree in Marketing, Communications, Public Relations, International Development, or a related field.
- Minimum of 4-6 years of experience in campaign management, preferably within the non-profit or charitable sector.
- Proven track record of successfully developing and executing large-scale campaigns.
- Strong understanding of digital marketing tools and social media platforms.
- Excellent written and verbal communication skills, with the ability to craft persuasive narratives.
- Experience in budget management and financial reporting.
- Proficiency in data analysis and performance tracking tools.
- Ability to work independently, manage multiple priorities, and meet deadlines in a remote setting.
- Passion for social impact and commitment to the organization's mission.
- Grant writing and fundraising experience is a plus.
This role offers the chance to work on critical global issues and make a tangible difference. The operational base is in Eldoret, Uasin Gishu, KE , but this position is entirely remote, allowing you to contribute effectively without geographical constraints.
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Online Fundraising Campaign Manager
Posted 17 days ago
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Digital Marketing Strategist & Campaign Manager
Posted 8 days ago
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Lead Digital Marketing Campaign Manager
Posted 22 days ago
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Job Description
Key Responsibilities:
- Develop and implement cutting-edge digital marketing strategies aligned with business objectives, focusing on driving measurable results.
- Plan, execute, and manage comprehensive digital marketing campaigns across platforms such as Google Ads, Facebook, Instagram, LinkedIn, email, and more.
- Oversee SEO initiatives to improve organic search rankings and drive relevant traffic.
- Manage SEM/PPC campaigns, including keyword research, ad copy creation, bid management, and performance analysis.
- Develop and execute email marketing campaigns, including list segmentation, automation, and performance tracking.
- Create and manage social media marketing strategies to enhance brand engagement and community building.
- Collaborate with content creators to develop compelling marketing collateral and website content.
- Monitor, analyze, and report on campaign performance, website traffic, lead generation, and conversion rates using tools like Google Analytics, SEMrush, and CRM systems.
- Manage and allocate digital marketing budgets effectively to maximize ROI.
- Conduct market research and competitive analysis to identify new opportunities and trends.
- Optimize user journeys and conversion paths on the website and landing pages.
- Lead and mentor junior digital marketing team members, fostering a culture of continuous learning and improvement.
- Stay up-to-date with the latest digital marketing trends, tools, and best practices.
- Ensure brand consistency across all digital touchpoints.
- Work closely with sales and product teams to align marketing efforts with business goals for **Nairobi, Nairobi, KE**.
- Bachelor's degree in Marketing, Business Administration, Communications, or a related field.
- Minimum of 6 years of experience in digital marketing, with a strong focus on campaign management and performance marketing.
- Proven success in developing and executing successful digital marketing campaigns that drove significant growth.
- Expertise in SEO, SEM, social media marketing, email marketing, and content marketing.
- Proficiency with digital marketing tools such as Google Analytics, Google Ads, Facebook Ads Manager, LinkedIn Campaign Manager, HubSpot, Mailchimp, etc.
- Strong analytical skills with the ability to interpret data and translate insights into actionable strategies.
- Excellent project management and organizational skills, with the ability to manage multiple campaigns simultaneously in a remote environment.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with remote teams and stakeholders.
- Experience in budget management and optimization.
- A strategic mindset with a data-driven approach to decision-making.
- Experience in e-commerce or B2B marketing is a plus.