74 Travel Industry jobs in Kenya
Senior Lodging & Experience Designer (Remote)
Posted 13 days ago
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Job Description
Our client, a visionary hospitality and tourism development company, is seeking a creative and strategic Senior Lodging & Experience Designer to conceptualize and shape unique guest accommodations and immersive experiences. This fully remote role is instrumental in defining the future of hospitality by designing innovative lodging concepts and guest journeys that captivate and delight travelers. You will be responsible for translating brand vision into tangible physical spaces and memorable activities, considering aesthetics, functionality, guest flow, and emotional impact. Your work will involve close collaboration with architects, interior designers, marketing teams, and operational experts to ensure designs are both visionary and feasible. A key aspect of this role includes researching market trends, identifying unmet guest needs, and translating these insights into compelling design proposals. You will develop detailed concept briefs, mood boards, and narrative frameworks to communicate your design ideas effectively. The ideal candidate will possess a strong portfolio demonstrating a deep understanding of hospitality design principles, user experience, and creative storytelling within the travel sector. Exceptional visual communication skills and the ability to articulate complex design concepts verbally are crucial. This is a fully remote position requiring excellent self-management, collaborative spirit, and the ability to connect with diverse teams globally. We are looking for a passionate innovator who can push the boundaries of traditional hospitality design and create truly distinctive and sought-after guest experiences. This opportunity offers the chance to shape impactful projects within the tourism industry from any location.
Responsibilities:
Responsibilities:
- Conceptualize and design innovative lodging experiences and guest activities.
- Develop detailed design briefs, concept narratives, and visual presentations.
- Collaborate with architects, interior designers, and operational teams on design execution.
- Research industry trends, competitor offerings, and emerging guest preferences.
- Ensure designs align with brand identity, target markets, and financial objectives.
- Create compelling guest journey maps and touchpoint analyses.
- Contribute to feasibility studies and strategic planning for new hospitality ventures.
- Stay abreast of sustainable design practices and innovative materials.
- Bachelor's or Master's degree in Interior Design, Architecture, Hospitality Management, or a related creative field.
- 7+ years of experience in conceptualizing and designing hospitality spaces or experiences.
- Proven ability to develop creative concepts and translate them into detailed design proposals.
- Strong portfolio showcasing innovative hospitality or travel-related design projects.
- Excellent visual communication skills, including proficiency in relevant design software.
- Deep understanding of guest psychology and experience design principles.
- Strong research, analytical, and problem-solving abilities.
- Excellent collaboration and communication skills for effective remote teamwork.
- Passion for travel and creating memorable guest experiences.
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Senior Operations Manager - Remote Lodging Platform
Posted today
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Job Description
Our client, a rapidly expanding online travel and hospitality platform, is looking for a highly organized and experienced Senior Operations Manager to lead their remote operations team. This pivotal role will be responsible for overseeing the day-to-day operational efficiency and quality assurance of partner accommodations, ensuring an exceptional guest experience. You will work remotely, managing a distributed team and collaborating with various departments to streamline processes and drive growth.
Key Responsibilities:
Key Responsibilities:
- Manage and optimize operational processes for a portfolio of remote lodging partners, ensuring adherence to quality standards.
- Develop and implement standard operating procedures for onboarding, property management, and guest services.
- Monitor key performance indicators (KPIs) related to property performance, guest satisfaction, and operational efficiency.
- Lead, train, and motivate a remote team of operations coordinators and quality assurance specialists.
- Identify operational challenges and implement effective solutions to improve service delivery.
- Collaborate with the sales and marketing teams to ensure seamless guest experiences from booking to check-out.
- Handle escalated guest and partner issues with professionalism and efficiency.
- Conduct remote property assessments and quality checks to ensure brand standards are met.
- Analyze operational data to identify trends, risks, and opportunities for improvement.
- Contribute to strategic planning and development of new operational initiatives.
- Ensure compliance with all relevant local regulations and industry best practices.
This advertiser has chosen not to accept applicants from your region.
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Senior Operations Manager - Hotel & Accommodation
Posted 13 days ago
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Job Description
Our client, a distinguished hospitality group known for its exceptional guest experiences, is seeking a results-oriented Senior Operations Manager to lead their hotel and accommodation services. This is a fully remote position, offering the flexibility to manage operations and drive excellence from anywhere. You will be instrumental in overseeing all day-to-day operations, ensuring seamless service delivery, optimizing efficiency, and maintaining the highest standards of quality and guest satisfaction. The ideal candidate possesses extensive experience in hospitality management, strong leadership capabilities, and a strategic mindset to enhance profitability and operational performance.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee and direct all hotel operations, including front desk, housekeeping, food and beverage, and maintenance, ensuring optimal performance and guest satisfaction.
- Develop and implement operational strategies to achieve financial targets and enhance service quality.
- Manage departmental budgets, control costs, and identify opportunities for revenue generation and cost savings.
- Lead, train, and motivate a diverse team of hospitality professionals, fostering a positive and high-performance work culture.
- Develop and enforce operational policies, procedures, and service standards.
- Ensure compliance with all health, safety, and hygiene regulations.
- Monitor guest feedback and implement improvements to enhance the overall guest experience.
- Manage vendor relationships and procurement of supplies and services.
- Collaborate with marketing and sales teams to drive occupancy and guest engagement.
- Conduct regular operational reviews and performance analyses, reporting findings to senior management.
- Troubleshoot operational issues and implement effective solutions promptly.
- Stay current with industry trends, best practices, and competitor activities to maintain a competitive edge.
- Ensure the smooth operation of all property management systems and technology.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- A minimum of 7 years of progressive experience in hotel operations management, with at least 3 years in a senior leadership role.
- Proven track record of successfully managing complex hotel operations and driving profitability.
- Strong understanding of all hotel departments and their interdependencies.
- Excellent leadership, communication, and interpersonal skills, essential for remote team management.
- Proficiency in property management systems (PMS) and other hospitality software.
- Strong financial acumen, including budgeting, forecasting, and P&L management.
- Ability to make sound decisions under pressure and resolve complex issues effectively.
- Exceptional customer service orientation and a passion for exceeding guest expectations.
- Adaptability and resilience in managing operations in a dynamic remote environment.
- Experience in luxury or boutique hotel operations is a plus.
This advertiser has chosen not to accept applicants from your region.
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Director of Global Hospitality & Tourism Strategy
Posted 3 days ago
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Job Description
Our client is seeking a visionary and dynamic Director of Global Hospitality & Tourism Strategy to lead the expansion and enhancement of their offerings. This is a fully remote, senior leadership position focused on shaping the future of their presence in the hospitality and tourism sector worldwide. The ideal candidate will possess a deep understanding of global travel trends, consumer preferences, and operational best practices within the industry. You will be responsible for developing and implementing strategic initiatives that drive revenue growth, improve guest experiences, and ensure sustainable business practices across all operations. This role demands exceptional strategic thinking, strong leadership capabilities, and a proven track record in managing complex, geographically diverse hospitality portfolios. The ability to collaborate effectively with cross-functional teams, drive innovation, and adapt to evolving market demands is essential. This is an unparalleled opportunity to make a significant impact on a global scale from a remote work environment.
Key Responsibilities:
Key Responsibilities:
- Develop and execute a comprehensive global strategy for the hospitality and tourism business.
- Identify and evaluate new market opportunities and potential expansion areas.
- Drive innovation in guest services, product development, and operational efficiency.
- Analyze market trends, competitor activities, and customer feedback to inform strategic decisions.
- Collaborate with regional management teams to ensure alignment and successful implementation of strategies.
- Develop and manage relationships with key industry partners, suppliers, and stakeholders.
- Oversee the development and implementation of sustainability initiatives within the hospitality operations.
- Set performance benchmarks and monitor key metrics to drive business growth and profitability.
- Lead and mentor a global, remote team, fostering a culture of excellence and continuous improvement.
- Represent the company at international industry conferences and events.
- Ensure compliance with all relevant regulations and quality standards across all operations.
This advertiser has chosen not to accept applicants from your region.
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Remote Hospitality & Tourism Strategy Consultant
Posted 20 days ago
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Job Description
We are actively recruiting a strategic and innovative Remote Hospitality & Tourism Strategy Consultant to join Our client's forward-thinking team. This role is entirely remote, allowing you to leverage your expertise from any location. You will be instrumental in developing and implementing cutting-edge strategies to enhance guest experiences, optimize operational efficiency, and drive revenue growth within the hospitality and tourism sector. The ideal candidate will possess a deep understanding of market dynamics, consumer trends, and best practices in the industry. Responsibilities include conducting comprehensive market research, analyzing competitor strategies, and identifying opportunities for differentiation and expansion. You will work closely with stakeholders to craft tailored solutions, develop business plans, and guide the implementation of new initiatives. This role requires exceptional analytical, communication, and presentation skills. You will be expected to develop creative solutions to complex challenges, such as improving customer loyalty programs, enhancing online presence, and streamlining booking processes. The ability to work independently, manage multiple projects, and deliver high-quality results on time is essential. This is a fantastic opportunity for a seasoned professional to make a tangible impact on the success of Our client's ventures in the hospitality and tourism space. You will contribute to the strategic direction of various properties and destinations, advising on branding, marketing, and service delivery. The successful candidate will be a thought leader, capable of anticipating future industry shifts and translating them into actionable strategies. Your insights will be crucial in navigating the post-pandemic landscape and capitalizing on emerging trends. We seek a candidate with a passion for travel and hospitality, coupled with a rigorous business acumen, ready to shape the future of guest engagement and operational excellence in a globally connected, remote-first environment.
This advertiser has chosen not to accept applicants from your region.
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Senior Hospitality & Tourism Business Development Manager
Posted today
Job Viewed
Job Description
Our client is a rapidly growing entity in the hospitality and tourism sector, seeking a dynamic and results-oriented Senior Hospitality & Tourism Business Development Manager to join their fully remote team. This role is critical for identifying new market opportunities, forging strategic partnerships, and driving revenue growth across their diverse portfolio. The ideal candidate will possess a deep understanding of the hospitality and tourism industry, a proven track record in business development, exceptional negotiation skills, and a strong network within the sector. You will be responsible for developing and implementing strategies to expand the company's reach and enhance its market presence, all while operating remotely.
Responsibilities:
Responsibilities:
- Identify and evaluate new business opportunities, market trends, and potential partnerships within the hospitality and tourism sector.
- Develop and execute strategic business development plans to achieve revenue and growth objectives.
- Build and maintain strong relationships with key stakeholders, including hotels, tour operators, travel agencies, and government tourism bodies.
- Negotiate and close complex deals and service agreements.
- Conduct market research and competitive analysis to inform business strategies.
- Develop compelling business proposals and presentations.
- Represent the company at industry events, conferences, and trade shows (virtual or in-person as needed).
- Collaborate with marketing and operations teams to ensure seamless integration of new business initiatives.
- Monitor industry trends and adapt strategies accordingly to maintain a competitive edge.
- Manage a pipeline of potential business opportunities and track progress towards goals.
- Contribute to the overall strategic direction and growth of the company.
- Bachelor's degree in Business Administration, Hospitality Management, Marketing, or a related field; MBA preferred.
- Minimum of 6 years of progressive experience in business development, sales, or strategic partnerships within the hospitality and tourism industry.
- Demonstrated success in identifying and securing new business opportunities and driving revenue growth.
- In-depth knowledge of the hospitality and tourism market dynamics, key players, and emerging trends.
- Excellent negotiation, communication, and presentation skills.
- Strong networking abilities and a proven capacity to build and maintain professional relationships.
- Proficiency in CRM software and sales management tools.
- Ability to work independently, manage a demanding workload, and travel occasionally (if required) in a remote-first environment.
- Strategic thinker with strong analytical and problem-solving skills.
- A passion for travel and a commitment to delivering exceptional client experiences.
This advertiser has chosen not to accept applicants from your region.
5
Remote Hospitality and Tourism Business Development Manager
Posted 7 days ago
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Job Description
Our client is looking for a dynamic and results-oriented Remote Hospitality and Tourism Business Development Manager to spearhead growth initiatives across the region. In this fully remote position, you will be instrumental in identifying new market opportunities, forging strategic partnerships, and expanding our client's reach within the vibrant hospitality and tourism sector. Your primary focus will be to develop and execute innovative strategies that drive revenue and enhance brand visibility. This role requires a deep understanding of market trends, competitive landscapes, and customer needs within the industry. You will be responsible for prospecting, negotiating, and closing deals with new clients, including hotels, tour operators, travel agencies, and related service providers. Building and nurturing strong, long-term relationships with key stakeholders will be a cornerstone of your success. The ability to conduct market research, analyze data, and present compelling business proposals is essential. You will collaborate closely with internal marketing, sales, and operations teams to ensure seamless service delivery and customer satisfaction. This role demands exceptional communication and presentation skills, as you will be interacting with a diverse range of professionals entirely through virtual channels. A self-starter mentality, with strong time management and organizational skills, is crucial for thriving in a remote work environment. You will need to demonstrate a track record of achieving ambitious business development targets and a passion for the travel and hospitality industry. The role also involves staying abreast of emerging technologies and digital solutions that can enhance customer experience and operational efficiency in the tourism sector.
Qualifications:
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Hospitality Management, or a related field.
- Minimum of 7 years of proven experience in business development, sales, or marketing within the hospitality and tourism industry.
- Demonstrated success in identifying and capitalizing on new business opportunities.
- Exceptional negotiation, communication, and interpersonal skills, with the ability to build rapport virtually.
- Strong analytical and strategic thinking abilities.
- Proficiency in CRM software and virtual collaboration tools.
- Ability to work independently and manage a remote workload effectively.
- A passion for travel and a comprehensive understanding of the tourism ecosystem.
- Must be based in Kenya and have a strong network within the local hospitality and tourism sector.
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Remote Hospitality & Tourism Business Development Manager
Posted 16 days ago
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Job Description
Our client is seeking a dynamic and results-driven Hospitality & Tourism Business Development Manager to join their fully remote team. This role is integral to expanding our client's reach and revenue streams within the hospitality and tourism sectors. You will be responsible for identifying new business opportunities, building strategic partnerships, and developing innovative service offerings. The ideal candidate possesses extensive industry knowledge, exceptional networking skills, and a proven track record of driving growth in a competitive market, all while excelling in a remote work environment.
Key Responsibilities:
Key Responsibilities:
- Identify and pursue new business opportunities within the hospitality and tourism sectors, both domestically and internationally.
- Develop and execute strategic plans to achieve sales targets and expand the company's market share.
- Build and maintain strong relationships with key stakeholders, including hotels, travel agencies, tour operators, and government tourism bodies.
- Negotiate and close partnership agreements, service contracts, and other business deals.
- Analyze market trends, competitor activities, and customer needs to inform business development strategies.
- Develop and present compelling business proposals and presentations to prospective clients and partners.
- Collaborate with marketing and product development teams to create new service offerings that meet market demands.
- Represent the company at industry conferences, trade shows, and networking events (virtually or in-person as needed).
- Manage a pipeline of potential deals and provide regular updates on business development activities.
- Contribute to the overall strategic direction of the company within the hospitality and tourism domains.
- This is a 100% remote position , requiring excellent self-motivation, proactive communication, and the ability to conduct market research and build relationships virtually.
- Bachelor's degree in Hospitality Management, Tourism, Business Administration, Marketing, or a related field; MBA or Master's degree is a plus.
- Minimum of 6 years of experience in business development, sales, or strategic partnerships within the hospitality and tourism industry.
- Proven track record of successfully generating new business and exceeding revenue targets.
- Extensive network of contacts within the hospitality and tourism sectors.
- Strong understanding of market dynamics, travel trends, and customer behavior.
- Exceptional negotiation, communication, presentation, and interpersonal skills.
- Proficiency in CRM software (e.g., Salesforce) and other sales/business development tools.
- Ability to work independently, manage time effectively, and travel as required for specific opportunities.
- Strategic thinking and strong analytical abilities.
- Experience in developing and launching new products or services is advantageous.
This advertiser has chosen not to accept applicants from your region.
7
Senior Event Manager - Entertainment & Hospitality
Posted 20 days ago
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Job Description
Our client is seeking a creative and highly organized Senior Event Manager to lead their remote event planning and execution team. This role is responsible for conceptualizing, planning, and delivering exceptional events within the leisure and sports sectors, ensuring memorable experiences for attendees. You will manage all aspects of event production, from initial ideation and budgeting to logistics, vendor management, and post-event analysis. The ideal candidate will have a proven track record in successfully managing a wide range of events, including corporate functions, festivals, sporting competitions, and large-scale entertainment gatherings. Responsibilities include developing creative event concepts, securing venues, negotiating contracts with suppliers, and overseeing event staffing. You will also be responsible for marketing and promotion strategies, ticket sales management, and ensuring all events comply with health, safety, and security regulations. This position requires excellent leadership, project management, and interpersonal skills, with the ability to thrive in a dynamic, remote work environment. You will collaborate closely with marketing, sponsorship, and operational teams to achieve event objectives and ensure seamless execution. A passion for creating unique and engaging experiences, coupled with strong financial acumen and the ability to manage budgets effectively, is essential. This is a fantastic opportunity to shape the future of event experiences for a leading organization in the leisure and sports industry.
Key Responsibilities:
Key Responsibilities:
- Develop and execute comprehensive event strategies and concepts.
- Manage all logistical aspects of event planning and execution.
- Create and manage event budgets, ensuring financial targets are met.
- Source and negotiate with vendors, venues, and suppliers.
- Oversee event marketing, promotion, and ticket sales.
- Ensure compliance with health, safety, and security regulations.
- Lead and manage event staff and volunteers.
- Develop creative solutions to address event challenges.
- Conduct post-event analysis and reporting.
- Build and maintain strong relationships with stakeholders, including sponsors and partners.
This advertiser has chosen not to accept applicants from your region.
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Hospitality & Tourism Business Development Executive
Posted 6 days ago
Job Viewed
Job Description
Our client, a key player in the Hospitality and Tourism sector, is seeking a dynamic and experienced Business Development Executive. This role offers a hybrid work arrangement, allowing for a blend of remote strategic planning and in-person client engagement and market development. The ideal candidate will have a deep understanding of the hospitality and tourism market, a proven ability to identify new business opportunities, and a strong network within the industry. You will be responsible for developing and implementing strategies to expand our client's market presence, forge strategic partnerships with hotels, tour operators, and other tourism-related businesses, and drive revenue growth. Your duties will include market analysis, competitor research, developing proposals, negotiating contracts, and managing client relationships. Excellent communication, negotiation, and presentation skills are essential. As part of a hybrid team based in Kisumu, Kisumu, KE , you will be expected to leverage remote tools for efficient planning and communication, while also undertaking travel for client meetings and site visits as needed. This position requires a proactive approach, strong organizational skills, and a passion for the hospitality industry. If you are a business development professional with a flair for innovation and a desire to shape the future of tourism in the region, we encourage you to apply. Contribute your expertise to a growing and exciting industry.
Key Responsibilities:
Key Responsibilities:
- Identify and pursue new business opportunities within the hospitality and tourism sectors.
- Develop and implement strategic business development plans.
- Build and maintain strong relationships with key clients, partners, and stakeholders.
- Negotiate and finalize contracts and agreements to drive revenue growth.
- Conduct market research and competitor analysis to inform strategies.
- Develop compelling proposals and presentations for potential clients.
- Represent the company at industry events, trade shows, and conferences.
- Collaborate with internal teams to ensure seamless service delivery.
- Monitor market trends and identify emerging opportunities.
- Achieve and exceed business development targets.
- Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
- Minimum of 5 years of experience in business development, sales, or marketing within the hospitality or tourism industry.
- Proven track record of success in generating new business and managing client relationships.
- Strong understanding of the hospitality and tourism market dynamics.
- Excellent communication, negotiation, and presentation skills.
- Ability to work independently and collaboratively in a hybrid work environment.
- Proficiency in CRM software and other relevant business tools.
- A passion for the hospitality and tourism industry.
- Willingness to travel for client meetings and business development activities.
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