Remote Adventure Tourism Planner
60400 Meru , Eastern
KES65000 Annually
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Posted 2 days ago
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Job Description
Our client, a premier adventure travel company, is looking for an imaginative and detail-oriented Remote Adventure Tourism Planner to craft unforgettable experiences for our clients. This fully remote role involves designing, organizing, and coordinating customized adventure itineraries that cater to a variety of interests, from hiking and camping to cultural immersion and wildlife safaris. You will be responsible for researching destinations, identifying unique activities, negotiating with local service providers (accommodation, transport, guides), and ensuring all logistical aspects of the trips are meticulously planned. Building and maintaining strong relationships with partners in the tourism industry is crucial. The ideal candidate will have extensive knowledge of adventure travel destinations, particularly within Kenya and surrounding regions, and a passion for outdoor activities and cultural exploration. Proven experience in travel planning, itinerary development, or tour operation is essential. Exceptional organizational and project management skills are required to handle complex itineraries and multiple bookings simultaneously. Excellent negotiation and communication skills are necessary for liaising with clients and suppliers. Proficiency in using online booking systems and travel management software is expected. As this is a remote position, you must be highly self-motivated, resourceful, and capable of working autonomously while meeting tight deadlines. A creative mindset and a commitment to providing exceptional customer service are key to success in this role. You will have the exciting opportunity to shape incredible travel experiences, connecting people with the natural beauty and cultural richness of regions like **Meru, Meru, KE**.
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Remote Hospitality & Tourism Operations Manager
60200 Meru , Eastern
KES280000 Annually
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Posted today
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Our client is looking for a dynamic and seasoned Remote Hospitality & Tourism Operations Manager to join their innovative team. This is a fully remote position, allowing you to manage operations from anywhere. You will be responsible for overseeing and optimizing the day-to-day operations of our client's hospitality and tourism ventures, ensuring exceptional service delivery and operational efficiency. Your core duties will involve developing and implementing operational strategies, managing vendor relationships, streamlining booking processes, and enhancing guest experiences. You will collaborate closely with various departments, including marketing, sales, and customer support, to ensure seamless service integration. Key responsibilities include analyzing operational data to identify areas for improvement, developing and managing budgets, and ensuring compliance with industry regulations and standards. You will also play a crucial role in crisis management and problem-solving, ensuring swift and effective resolution of any operational challenges. The ideal candidate will have a deep understanding of the hospitality and tourism industry, excellent leadership capabilities, and a proactive approach to operational management. A passion for delivering outstanding guest experiences and a knack for innovative problem-solving are essential. This role requires strong communication and interpersonal skills to effectively manage teams and stakeholders remotely. If you are a results-oriented professional with a passion for travel and hospitality, eager to drive excellence in a remote setting, we encourage you to apply.
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Guest Experience Manager - Remote Tourism
60200 Meru , Eastern
KES280000 Annually
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Posted 2 days ago
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Job Description
Our client is seeking a dedicated and innovative Guest Experience Manager to elevate the customer journey within the tourism sector. This is a fully remote position, allowing you to shape exceptional travel experiences from anywhere. You will be instrumental in designing, implementing, and monitoring all aspects of the guest experience, ensuring it exceeds expectations and fosters loyalty. This role involves analyzing guest feedback, identifying areas for improvement, and developing creative solutions to enhance satisfaction. You will work closely with operational teams, marketing, and customer support to create seamless and memorable interactions across all touchpoints. The ideal candidate will have a passion for service excellence, a keen eye for detail, and a strong understanding of the tourism landscape.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop and implement strategies to enhance the overall guest experience from pre-arrival to post-departure.
- Monitor and analyze guest feedback from various channels (surveys, reviews, social media) to identify trends and areas for improvement.
- Design and refine service standards and protocols to ensure consistent quality.
- Train and coach remote teams on best practices in guest relations and service delivery.
- Collaborate with marketing to develop compelling guest communication strategies.
- Identify opportunities to personalize the guest experience and create unique offerings.
- Manage and resolve guest complaints and issues promptly and effectively, ensuring guest satisfaction.
- Stay abreast of industry trends and best practices in customer experience management.
Qualifications:
- Bachelor's degree in Hospitality Management, Tourism, Business, or a related field.
- Minimum of 6 years of experience in guest relations, customer experience, or a similar role within the tourism or hospitality industry.
- Proven ability to design and implement successful guest experience programs.
- Strong analytical and problem-solving skills with a data-driven approach.
- Excellent interpersonal and communication skills, with the ability to build rapport with diverse clientele.
- Proficiency in CRM systems and customer feedback platforms.
- Demonstrated ability to manage a remote team and foster a positive service culture.
- A passion for creating exceptional travel memories.
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Head of Global Tourism Strategy
00400 Meru , Eastern
KES280000 Annually
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Posted 2 days ago
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Our client is seeking an innovative and experienced Head of Global Tourism Strategy to lead the development and execution of our international tourism initiatives. This fully remote position will allow you to shape the future of our global tourism offerings from anywhere. You will be responsible for identifying emerging market trends, developing strategic partnerships, and creating compelling tourism products and experiences that resonate with a diverse international clientele. Key duties include conducting market research, analyzing competitor activities, and formulating long-term strategic plans to drive growth and revenue. You will collaborate closely with marketing, sales, and operational teams to ensure seamless implementation of strategies and to maintain high standards of service delivery. The ideal candidate will possess extensive knowledge of the global tourism industry, a strong understanding of market dynamics, and a proven ability to drive innovation and achieve measurable results. Exceptional leadership, communication, and negotiation skills are essential. This role requires a strategic thinker with a passion for travel and a deep understanding of cultural nuances. You will be instrumental in positioning our brand as a leader in the global tourism landscape. This is a unique opportunity to make a significant impact on the international travel sector within a flexible, remote work framework, contributing to the growth and success of our esteemed organization. Your strategic vision will be crucial in navigating the complexities of the global travel market and unlocking new opportunities for expansion.
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3
Senior Tourism Product Development Manager (Remote)
60200 Meru , Eastern
KES310000 Annually
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Posted 2 days ago
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Our client, a leader in innovative tourism experiences, is actively recruiting a Senior Tourism Product Development Manager to join their fully remote team. This dynamic role is pivotal in conceptualizing, designing, and launching new and enhanced tourism products and experiences, with a particular focus on leveraging the rich cultural and natural assets of the **Meru, Meru, KE** region. You will be responsible for conducting in-depth market research, identifying emerging travel trends, and collaborating with local stakeholders, tourism providers, and internal teams to create compelling and sustainable tourism offerings. The ideal candidate will possess a deep understanding of the tourism industry, product development cycles, and market dynamics, combined with a creative flair and strategic vision. This is a unique opportunity to influence the future of tourism in a significant region from a remote work setting.
We are seeking a candidate with a proven ability to translate market insights and local potential into commercially viable and exciting tourism products. Excellent research, analytical, strategic planning, and communication skills are essential for effective remote collaboration and stakeholder engagement. A Bachelor's degree in Tourism Management, Marketing, Business Administration, or a related field is required, along with a minimum of 7 years of experience in tourism product development, marketing, or a similar strategic role within the travel industry. Experience in destination management or tour operations is highly valued. You must be adept at utilizing market data, competitor analysis, and trend forecasting to inform product design. The ability to manage multiple development projects concurrently, from ideation to launch, and to build strong relationships with partners remotely is crucial. This role is ideal for an innovative and results-driven professional passionate about showcasing the unique offerings of **Meru, Meru, KE** and contributing to the growth of sustainable tourism through expertly crafted experiences, all within a flexible remote work environment.
We are seeking a candidate with a proven ability to translate market insights and local potential into commercially viable and exciting tourism products. Excellent research, analytical, strategic planning, and communication skills are essential for effective remote collaboration and stakeholder engagement. A Bachelor's degree in Tourism Management, Marketing, Business Administration, or a related field is required, along with a minimum of 7 years of experience in tourism product development, marketing, or a similar strategic role within the travel industry. Experience in destination management or tour operations is highly valued. You must be adept at utilizing market data, competitor analysis, and trend forecasting to inform product design. The ability to manage multiple development projects concurrently, from ideation to launch, and to build strong relationships with partners remotely is crucial. This role is ideal for an innovative and results-driven professional passionate about showcasing the unique offerings of **Meru, Meru, KE** and contributing to the growth of sustainable tourism through expertly crafted experiences, all within a flexible remote work environment.
- Conceptualize and develop new tourism products and experiences.
- Conduct market research and feasibility studies for potential offerings.
- Collaborate with tourism stakeholders, providers, and internal teams remotely.
- Analyze travel trends and competitor offerings to identify opportunities.
- Manage the product development lifecycle from ideation to launch.
- Develop marketing and branding strategies for new tourism products.
- Ensure products align with sustainability principles and quality standards.
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Remote Hospitality & Tourism Business Development Manager
60200 Meru , Eastern
KES130000 Annually
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Posted 2 days ago
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Our client is seeking an ambitious and results-driven Remote Hospitality & Tourism Business Development Manager to drive growth and forge strategic partnerships within the travel industry, all from a remote location. The ideal candidate will have a deep understanding of the hospitality and tourism sectors, a proven ability to identify new business opportunities, and excellent virtual networking skills. You will be responsible for developing and implementing strategies to expand market reach, secure new clients, and enhance the client's offerings in the dynamic global travel landscape.
Key Responsibilities:
Key Responsibilities:
- Identify and pursue new business opportunities within the hospitality and tourism sectors.
- Develop and nurture strong relationships with potential clients, partners, and stakeholders.
- Negotiate and close business deals, ensuring mutually beneficial agreements.
- Conduct market research to identify emerging trends, competitor activities, and potential growth areas.
- Develop and implement strategic sales and marketing plans to drive revenue growth.
- Create persuasive sales presentations and proposals tailored to client needs.
- Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
- Attend virtual industry events and conferences to represent the company and build network connections.
- Analyze sales performance metrics and provide regular reports to senior management.
- Stay updated on industry best practices and innovative approaches in tourism and hospitality business development.
- Bachelor's degree in Business Administration, Marketing, Hospitality Management, Tourism, or a related field.
- Minimum of 6 years of experience in business development, sales, or a related role within the hospitality and tourism industry.
- Proven track record of successfully identifying and closing new business opportunities.
- Excellent understanding of the global hospitality and tourism market dynamics.
- Strong negotiation, communication, and presentation skills, adaptable to a remote environment.
- Ability to work independently, manage a pipeline of leads, and achieve targets.
- Proficiency in CRM software and other sales enablement tools.
- Strategic thinker with strong analytical and problem-solving capabilities.
- Willingness to travel occasionally if required for key client meetings or industry events (though the primary role is remote).
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5
Head of Destination Marketing, Hospitality & Tourism (Remote)
60200 Meru , Eastern
KES7000000 Annually
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Posted 2 days ago
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Job Description
Our client, a prominent entity within the Hospitality & Tourism sector, is seeking an visionary Head of Destination Marketing to lead their strategic brand development efforts. This is a fully remote position, enabling you to shape marketing strategies from anywhere within Kenya. You will be responsible for developing and executing comprehensive marketing plans to promote **Meru, Meru, KE** as a premier tourist destination. Your expertise will be crucial in identifying target markets, creating compelling marketing campaigns, and fostering partnerships with local stakeholders, tourism operators, and international travel agencies. The ideal candidate will have a proven track record in destination marketing, brand management, and public relations within the tourism industry. You should possess a deep understanding of market research, digital marketing, social media strategy, and content creation. Responsibilities include managing the marketing budget, overseeing website and social media presence, and organizing promotional events and familiarization trips. The successful candidate will have exceptional leadership, communication, and negotiation skills, with the ability to inspire a team and build strong relationships. Experience in crisis communication and reputation management within the tourism sector is a significant asset. This is an exciting opportunity for a passionate marketing leader to drive significant growth and elevate the profile of a key tourism region. You will play a pivotal role in showcasing the unique attractions and cultural richness of the area to a global audience, working entirely remotely.
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