20 Tourism jobs in Kenya

Senior Tourism Experience Designer

01001 Ngong KES120000 Annually WhatJobs

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full-time
Our client, a leading innovator in the hospitality and tourism sector, is seeking a creative and strategic Senior Tourism Experience Designer to join their fully remote team. This pivotal role will focus on conceptualizing, developing, and refining unique and memorable travel experiences for a global clientele. You will leverage your deep understanding of travel trends, customer psychology, and destination potential to craft offerings that exceed expectations. This position requires a blend of artistic vision, meticulous planning, and a passion for creating exceptional journeys.

Responsibilities:
  • Design and develop innovative, high-quality tourism experiences and itineraries tailored to specific target markets and customer segments.
  • Conduct extensive research on destinations, cultural attractions, local activities, and emerging travel trends.
  • Collaborate with local partners, guides, and service providers to ensure the authenticity and feasibility of designed experiences.
  • Create detailed experience briefs, including narrative arcs, key touchpoints, and experiential elements.
  • Develop engaging content and storytelling elements to enhance the traveler's journey.
  • Utilize user feedback and data analytics to continuously improve and iterate on existing experiences.
  • Manage the end-to-end design process, from initial concept to final delivery and post-experience evaluation.
  • Work closely with marketing and sales teams to ensure accurate representation and effective promotion of designed experiences.
  • Ensure all experiences align with our client's brand values and quality standards.
  • Stay updated on industry best practices, technological advancements, and sustainability initiatives in tourism.
  • Develop and present compelling proposals for new experience concepts to stakeholders.
  • Manage project timelines and budgets effectively for all design initiatives.
  • Foster a culture of creativity and innovation within the experience design function.
  • Build and maintain a strong network of industry contacts and experts.

Qualifications:
  • Bachelor's degree in Tourism Management, Hospitality, Design, Marketing, or a related field. Master's degree preferred.
  • Minimum of 5 years of experience in designing or managing tourism experiences, travel product development, or a similar creative role.
  • Demonstrated creativity and a strong portfolio showcasing innovative travel concepts.
  • Excellent research, analytical, and problem-solving skills.
  • Exceptional storytelling and communication abilities, both written and verbal.
  • Proficiency in digital design tools and presentation software.
  • Strong understanding of the global tourism market and customer behavior.
  • Ability to work independently and collaboratively in a remote, fast-paced environment.
  • Excellent project management and organizational skills.
  • A passion for travel and creating meaningful human connections through experiences.
  • Fluency in English is required; additional languages are a plus.
  • Experience with sustainability practices in tourism is desirable.

While the role is fully remote, this position is associated with our client's operations in **Ruiru, Kiambu, KE**, offering a global reach from a local presence.
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Remote Adventure Tourism Coordinator

80100 Nairobi, Nairobi KES90000 Monthly WhatJobs

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contractor
Our client is seeking a dynamic and experienced Remote Adventure Tourism Coordinator to manage and develop exciting outdoor experiences. This is a fully remote position, allowing you to craft thrilling itineraries and coordinate logistics from anywhere. You will be responsible for designing, marketing, and overseeing a variety of adventure activities, ensuring safety, quality, and an unforgettable experience for clients. The role requires a blend of operational expertise, strong communication skills, and a deep passion for leisure and sports, particularly in an adventurous context.

Key Responsibilities:
  • Design and curate innovative adventure tourism packages and experiences (e.g., hiking, camping, water sports, wildlife safaris).
  • Coordinate all logistical aspects of tours, including transportation, accommodation, guides, and activity providers.
  • Develop and maintain strong relationships with local suppliers, partners, and service providers.
  • Ensure all tours and activities adhere to strict safety standards and regulations.
  • Create compelling marketing materials and promotional content to attract customers.
  • Manage online bookings, customer inquiries, and provide exceptional pre- and post-tour support.
  • Conduct market research to identify new trends, destinations, and opportunities in the adventure tourism sector.
  • Develop and manage budgets for various tours and packages.
  • Prepare detailed trip itineraries and pre-departure information for clients.
  • Handle client feedback and resolve any issues that may arise during or after tours.
  • Stay updated on best practices in sustainable tourism and responsible travel.
  • Conduct risk assessments for all proposed activities and locations.

Qualifications:
  • Proven experience in tourism management, specifically in adventure or outdoor recreation.
  • Strong knowledge of various adventure sports and destinations.
  • Excellent planning, organizational, and logistical coordination skills.
  • Proficiency in using booking systems and digital marketing tools.
  • Exceptional communication, interpersonal, and negotiation skills.
  • Ability to work independently, manage time effectively, and meet deadlines in a remote setting.
  • Demonstrated understanding of safety protocols and risk management in outdoor environments.
  • First Aid and CPR certification is highly desirable.
  • A passion for travel, adventure, and delivering outstanding customer experiences.
  • Bachelor's degree in Tourism, Hospitality Management, or a related field is preferred.

This role is ideal for an individual with a love for the outdoors and a talent for creating memorable experiences, offering the freedom of remote work while contributing to a vibrant leisure and sports business.
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Remote Tourism Experience Developer

00511 Ongata Rongai, Rift Valley KES70000 Monthly WhatJobs

Posted 1 day ago

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full-time
Our client is looking for an innovative and creative Remote Tourism Experience Developer to conceptualize and design unique travel packages and experiences. This position is fully remote, emphasizing the need for a self-motivated individual who can work independently and collaborate effectively with a distributed team. The role involves in-depth market research to identify emerging tourism trends, customer preferences, and untapped niche markets. You will be responsible for crafting compelling itineraries, identifying local partners, and developing engaging activities that offer authentic cultural immersion. The ability to understand and cater to diverse customer demographics and travel styles is essential. This role requires strong negotiation skills to secure competitive rates with suppliers such as hotels, tour operators, and transportation providers. You will develop comprehensive package descriptions, including pricing strategies, booking procedures, and contingency plans. Ensuring that all developed experiences are sustainable, responsible, and adhere to ethical tourism practices will be a core responsibility. The developer will work closely with marketing teams to create promotional materials and ensure that the unique selling propositions of each experience are clearly communicated. Continuous evaluation of existing packages and implementation of improvements based on customer feedback and performance data will be ongoing. The ideal candidate possesses a deep understanding of the global tourism landscape, a passion for travel, and a flair for storytelling. You will be based remotely, contributing to the vibrant tourism sector from Ongata Rongai, Kajiado, KE , engaging with clients and partners virtually. A Bachelor's degree in Tourism Management, Marketing, or a related field is preferred. A minimum of 5 years of experience in tourism product development, tour operations, or a similar role is required. Excellent written and verbal communication skills, strong analytical abilities, and proficiency in travel management software are necessary.
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Senior Tourism Experience Designer

10100 Nyeri Town KES160000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client is seeking an innovative and passionate Senior Tourism Experience Designer to craft exceptional travel adventures. This is a fully remote position, empowering you to design unforgettable journeys from anywhere. You will be responsible for conceptualizing, developing, and curating unique tourism experiences that cater to diverse traveler preferences, focusing on authenticity, sustainability, and cultural immersion. Your role will involve in-depth market research, trend analysis, and close collaboration with local partners, hospitality providers, and activity organizers to ensure high-quality, memorable offerings. This includes designing comprehensive itineraries, managing supplier relationships, and developing compelling content that showcases the essence of each destination. You will also be tasked with evaluating the success of existing experiences and implementing improvements to enhance customer satisfaction and operational efficiency. Key responsibilities include identifying and developing new niche markets, creating bespoke travel packages, and ensuring seamless logistics and client support throughout the travel journey. The ideal candidate will possess a strong understanding of the global tourism landscape, exceptional creativity, outstanding project management skills, and a keen eye for detail. A passion for travel, excellent communication abilities, and experience in itinerary planning and destination management are essential. A Bachelor's degree in Tourism Management, Hospitality, Marketing, or a related field, coupled with a minimum of 6-8 years of progressive experience in the tourism and hospitality industry, is required. This is a unique opportunity to shape the future of travel for our discerning clientele, working remotely with a focus on creating exceptional experiences that originate from or are inspired by the region of Nyeri, Nyeri, KE . If you are a creative visionary with a passion for delivering extraordinary travel adventures, we encourage you to apply.
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Senior Tourism Development Manager

01000 Makongeni KES700000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client, a leading entity in the tourism sector, is looking for a dynamic and experienced Senior Tourism Development Manager to join their fully remote team. This role is vital for identifying and nurturing new tourism opportunities, developing sustainable tourism products, and enhancing the overall visitor experience. You will be responsible for conducting market research, analyzing tourism trends, and formulating strategies to attract and retain tourists. Key duties include collaborating with stakeholders such as local communities, government agencies, and private sector businesses to create and promote unique tourism offerings. The Senior Tourism Development Manager will develop marketing and promotional campaigns, manage partnerships, and oversee project implementation for tourism initiatives. Strong knowledge of the tourism industry, including sustainable tourism practices, destination management, and marketing, is essential. Excellent communication, negotiation, and project management skills are required. You will play a key role in shaping the future of tourism in the region, driving economic growth and cultural preservation. This fully remote position allows for strategic planning and execution from anywhere in Kenya, focusing on creating impactful and memorable travel experiences. We seek a proactive leader with a passion for travel and a proven ability to develop innovative tourism solutions.
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Senior Adventure Tourism Coordinator

10100 Nyeri Town KES85000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client is seeking a highly motivated and experienced Senior Adventure Tourism Coordinator to join their dynamic team. This is a fully remote, long-term position that offers the flexibility to work from anywhere within Kenya. You will be responsible for developing, planning, and executing innovative adventure tourism packages and experiences that cater to a diverse clientele. This role requires a deep understanding of the leisure and sports industry, exceptional organizational skills, and a passion for creating unforgettable adventures. Your key responsibilities will include researching new destinations and activities, negotiating contracts with suppliers and service providers, managing budgets for various projects, and ensuring the highest standards of safety and customer satisfaction. You will also be involved in marketing and promoting our offerings, utilizing digital channels to reach potential customers. Collaboration with remote marketing and operations teams will be crucial, requiring excellent communication and teamwork skills. The ideal candidate will have a proven track record in tourism management, particularly in the adventure sector, and a strong ability to work independently and proactively. A passion for outdoor activities and a commitment to sustainable tourism practices are highly desirable. You should be adept at using project management software and remote collaboration tools. This role is based in Nyeri, Nyeri, KE and requires you to coordinate complex itineraries, manage group dynamics virtually, and ensure seamless execution of all tour elements. Your ability to adapt to changing circumstances and solve problems on the fly will be essential for success in this remote-first environment. We are looking for someone who can think outside the box and bring fresh ideas to our adventure offerings.
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Remote Hospitality & Tourism Operations Manager

30100 Tuwan KES120000 Monthly WhatJobs

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full-time
Our client, a prominent player in the tourism sector, is seeking a seasoned Hospitality & Tourism Operations Manager to oversee their remote operational strategies and coordination. This is a fully remote position, offering the flexibility to manage and optimize operations from anywhere while driving efficiency and guest satisfaction. The ideal candidate will possess extensive experience in the hospitality industry, strong leadership capabilities, and a deep understanding of operational best practices. You will be responsible for streamlining processes, managing remote teams, and ensuring the smooth delivery of services to clients.

Responsibilities:
  • Develop, implement, and monitor operational strategies to enhance guest experience and service delivery.
  • Manage and coordinate remote teams responsible for various operational aspects, including reservations, guest services, and resource allocation.
  • Oversee the implementation of quality standards and ensure consistent service delivery across all touchpoints.
  • Analyze operational data to identify areas for improvement and cost optimization.
  • Collaborate with marketing and sales teams to align operational plans with business objectives.
  • Develop and manage operational budgets, ensuring efficient resource utilization.
  • Implement and maintain standard operating procedures (SOPs) for all operational functions.
  • Conduct remote training and development for operational staff.
  • Manage relationships with key suppliers and service providers.
  • Ensure compliance with health, safety, and regulatory standards.
  • Respond to and resolve escalated operational issues promptly and effectively.
  • Utilize technology and software to streamline operations and improve efficiency.
  • Stay abreast of industry trends and best practices in hospitality and tourism management.
Qualifications:
  • Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field. A Master's degree is a plus.
  • Minimum of 7 years of progressive experience in hospitality and tourism operations management.
  • Proven experience in managing and leading remote teams in a dynamic environment.
  • Strong understanding of hotel operations, travel management, and guest services.
  • Excellent leadership, decision-making, and problem-solving skills.
  • Proficiency in using property management systems (PMS), booking engines, and other hospitality software.
  • Exceptional communication, negotiation, and interpersonal skills.
  • Ability to manage budgets and financial performance.
  • Strong analytical skills with the ability to interpret operational data.
  • Adaptability and resilience in managing complex operational challenges remotely.
  • A passion for delivering exceptional guest experiences.
This is a pivotal remote role for our client, supporting their extensive operations and guest experiences that include the **Eldoret, Uasin Gishu, KE** region and beyond. If you are a strategic and experienced operations leader looking for a remote opportunity to make a significant impact, we encourage you to apply.
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Remote Hospitality & Tourism Operations Manager

70101 Abothuguchi West KES120000 Annually WhatJobs

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full-time
Our client, a prominent player in the hospitality and tourism sector, is seeking a skilled and dynamic Remote Hospitality & Tourism Operations Manager to oversee and optimize operational efficiency across their various ventures. This fully remote role demands a strategic thinker with a deep understanding of the hospitality industry, excellent leadership abilities, and a proven track record in managing diverse operational functions. You will be responsible for developing and implementing operational strategies, ensuring exceptional guest experiences, managing budgets, and leading teams to achieve service excellence. Key responsibilities include analyzing operational performance data, identifying areas for improvement, developing and implementing new service standards and protocols, managing vendor relationships, overseeing staffing and training initiatives (where applicable to remote coordination), ensuring compliance with industry regulations and company policies, and contributing to strategic planning and business development. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with significant experience in operational management within the tourism or hospitality industry. Strong financial acumen, including budget management and cost control, is essential. Excellent communication, negotiation, and problem-solving skills are required. Proficiency in hotel management software, booking platforms, and virtual collaboration tools is a must. This is a fully remote position, allowing you to drive operational excellence from anywhere, connecting with stakeholders and managing activities through advanced digital platforms. This is an exceptional opportunity to shape the future of hospitality services and contribute to the growth of a leading organization. The role is located in **Garissa, Garissa, KE**.
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Remote Adventure Tourism Product Manager

00200 Ongata Rongai, Rift Valley KES280000 Annually WhatJobs

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full-time
Our client is seeking a creative and experienced Remote Adventure Tourism Product Manager to design, develop, and manage unique and exciting adventure travel experiences. This fully remote role is perfect for an individual passionate about the outdoors, exploration, and delivering unforgettable journeys. You will be responsible for identifying new adventure tourism opportunities, curating itineraries, establishing operational standards, and ensuring the quality and safety of all offerings. This involves in-depth market research, supplier negotiation, risk assessment, and close collaboration with marketing and sales teams to promote these experiences globally. Key responsibilities include:
  • Conceptualizing and developing innovative adventure tourism products and itineraries across various destinations.
  • Conducting thorough market research to identify emerging trends and customer preferences in adventure travel.
  • Sourcing and managing relationships with local operators, guides, and suppliers to ensure high-quality service delivery.
  • Negotiating contracts and pricing with partners to optimize profitability while maintaining value for customers.
  • Developing comprehensive risk management plans and safety protocols for all adventure activities.
  • Creating detailed product descriptions, marketing materials, and training content for sales and support staff.
  • Collaborating with the marketing team to develop and execute promotional strategies to drive bookings.
  • Monitoring product performance, gathering customer feedback, and implementing improvements to enhance the overall experience.
  • Ensuring compliance with all relevant tourism regulations and sustainability practices.
  • Managing the product lifecycle, from ideation and launch to ongoing optimization and potential phase-out.
  • Staying informed about global travel trends, competitor offerings, and sustainability initiatives in the adventure tourism sector.

The ideal candidate will possess a Bachelor's degree in Tourism Management, Hospitality, Business, or a related field, with at least 6 years of experience in product development or management within the travel and tourism industry, specifically focusing on adventure or experiential travel. A deep passion for and knowledge of diverse adventure activities (e.g., hiking, climbing, kayaking, cultural expeditions) is essential. Proven experience in itinerary planning, supplier negotiation, and operational management is required. Excellent research, analytical, and problem-solving skills are necessary, along with strong communication and interpersonal abilities to foster effective remote collaboration. Familiarity with safety standards and best practices in adventure tourism is crucial. The ability to work independently, manage multiple projects, and meet deadlines in a remote setting is paramount. A portfolio of developed travel products or successful adventure tours would be advantageous. This role demands creativity, a meticulous approach to planning, and a genuine enthusiasm for sharing the wonders of adventure travel.
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Remote Hospitality & Tourism Operations Manager

10101 Mangu KES70000 Monthly WhatJobs

Posted 1 day ago

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full-time
Our client is seeking a dynamic and experienced Hospitality & Tourism Operations Manager to lead and optimize operations within a fully remote framework. This position is 100% remote, allowing you to manage key operational functions from your chosen location. The ideal candidate will have a proven track record in hospitality management, with a deep understanding of operational efficiency, guest services, and strategic planning within the tourism sector. You will be responsible for overseeing various operational aspects, including service delivery standards, resource allocation, performance monitoring, and staff training coordination. Your role will involve developing and implementing operational strategies to enhance guest satisfaction, drive revenue growth, and ensure seamless service delivery across all touchpoints. Key responsibilities include analyzing operational data, identifying areas for improvement, implementing best practices, and ensuring compliance with industry regulations and company standards. You will collaborate with remote teams, vendors, and stakeholders to achieve operational excellence. Strong leadership, communication, and problem-solving skills are essential, as you will be managing diverse teams and ensuring consistent service quality without direct physical oversight. Experience with hospitality management software, online booking platforms, and customer relationship management (CRM) systems is highly desirable. The ability to think strategically, adapt to changing market dynamics, and maintain a strong focus on guest experience in a remote setting is crucial. If you are passionate about the hospitality industry, possess strong leadership capabilities, and thrive in a flexible, remote work environment, this is an excellent opportunity to shape the future of our client's operations.
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