113 Total Rewards jobs in Kenya

• Designing and managing competitive compensation structures and incentive plans.
• Administering employee benefits programs, including health, retirement, and wellness.
• Conducting market research and salary benchmarking to ensure competitiveness.
• Managing annual salary review and bonus processes.
• Ensuring compliance with all relevant compensation and benefits regulations.
• Developing clear and effective communication materials for employees.
• Collaborating with finance and legal teams on program design and financial impact.
• Analyzing compensation data and providing strategic recommendations.
• Managing relationships with benefits brokers and other third-party vendors.
• Staying current with industry trends and best practices in C&B.

• Develop and manage the company's global compensation strategy, including salary structures, incentive plans, and executive compensation.
• Design and administer employee benefits programs, including health insurance, retirement plans, and other welfare benefits, ensuring compliance and market competitiveness.
• Conduct regular market analysis and benchmarking to ensure compensation and benefits packages are competitive and equitable.
• Oversee the annual salary review and bonus processes, providing guidance to managers and ensuring fairness and consistency.
• Ensure compliance with all relevant labor laws and regulations related to compensation and benefits in all operating jurisdictions.
• Partner with finance and legal teams on compensation-related matters, including budgeting and legal reviews.
• Develop clear and concise communication materials to explain compensation and benefits programs to employees and managers.
• Analyze compensation and benefits data to identify trends, evaluate program effectiveness, and recommend adjustments.
• Manage relationships with third-party vendors, such as benefits providers and compensation consultants.
• Stay abreast of industry best practices and emerging trends in compensation and benefits.

• Bachelor's degree in Human Resources, Finance, Business Administration, or a related field; Master's degree or relevant certification (e.g., CCP, CBP) is highly desirable.
• Minimum of 7 years of progressive experience in compensation and benefits management, preferably in a global or multi-national environment.
• In-depth knowledge of compensation principles, practices, and regulatory requirements.
• Experience in designing and managing a wide range of employee benefits programs.
• Strong analytical, financial modeling, and problem-solving skills.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
• Proven ability to work independently and manage complex projects in a remote, fast-paced environment.
• Proficiency in HRIS systems and compensation/benefits management software.
• High level of integrity and ability to handle confidential information with discretion.
• Strategic thinker with a results-oriented approach.

• Develop, implement, and manage comprehensive compensation and benefits programs in alignment with organizational strategy and market best practices.
• Conduct regular market research and benchmarking to ensure competitive salary structures and total rewards packages.
• Administer all employee benefits programs, including health insurance, retirement plans, life insurance, and other voluntary benefits.
• Oversee the annual salary review and bonus process, ensuring fairness and accuracy.
• Develop and manage the HR budget related to compensation and benefits.
• Ensure compliance with all relevant labor laws, regulations, and reporting requirements.
• Serve as the primary point of contact for employees regarding compensation and benefits inquiries.
• Collaborate with external vendors, brokers, and consultants to manage benefits plans and negotiate contracts.
• Analyze the effectiveness of current C&B programs and recommend adjustments to meet business needs and employee expectations.
• Develop communication strategies to effectively inform employees about their compensation and benefits.
• Contribute to the development and refinement of HR policies and procedures related to C&B.
• Provide guidance and support to HR Business Partners and managers on C&B matters.
• Stay abreast of emerging trends and innovations in compensation and benefits management.
• Manage the administration of HRIS modules related to compensation and benefits data.

• Bachelor's degree in Human Resources, Finance, Business Administration, or a related field. Master's degree or relevant certifications (e.g., CEBS, CCP) are highly desirable.
• Minimum of 5 years of experience in compensation and benefits management.
• Proven experience in designing and administering competitive compensation and benefits programs.
• Strong analytical and quantitative skills, with the ability to interpret complex data and financial information.
• In-depth knowledge of compensation theories, benefits administration, and relevant legislation.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in HRIS systems and compensation benchmarking tools.
• Strong project management skills and the ability to manage multiple priorities effectively.
• Ability to work independently and collaboratively in a remote work environment.
• High level of integrity, discretion, and attention to detail.
• Experience managing vendor relationships is a plus.

• Support the HR department in the administration of HR policies and programs.
• Assist in the recruitment process, including screening resumes, scheduling interviews, and coordinating onboarding.
• Manage employee onboarding and offboarding processes, ensuring a positive experience for all.
• Address employee queries and concerns, providing timely and accurate information.
• Contribute to the development and implementation of employee engagement initiatives.
• Support performance management activities and processes.
• Maintain employee records and ensure data accuracy in the HRIS.
• Assist in the coordination of training and development programs.
• Ensure compliance with labor laws and company policies.
• Participate in HR projects and other duties as assigned.

• A Bachelor's degree in Human Resources, Management, or a related discipline.
• Minimum of 3-5 years of experience in a generalist HR role.
• Solid understanding of HR principles and practices.
• Familiarity with Kenyan labor laws.
• Excellent interpersonal and communication skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite and HR software.
• Ability to work independently and proactively manage tasks in a remote setting.
• Experience with employee development programs is a strong advantage.
• A passion for fostering employee growth and well-being.

Lets Write Africa's Story Together
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description
JOB SUMMARY
The role holder is responsible for processing payments effectively and efficiently within alternate channels and ensures the required Operations contracts, guidelines, policies, and procedures are adhered to. He/she ensures adherence of data integrity and compliance while carrying out the day-to-day duties.

Key Tasks And Responsibilities
KEY MEASURABLE GOALS

• BAU delivery within set policies, procedures, processes, operating instructions, and standards
• Customer Service Improvement-Enhanced TAT, accuracy in processing and continuous improvement
• Financial Performance improvement, cost reduction and efficiency
• Operational Risk Controls- adherence and minimization
• Personal Development

Key Responsibilities

• Undertake accurate alternate channels transaction processing within set policies, procedures, guidelines and operating instructions and within the agreed service level agreements.
• Ensure to collate all alternate channels transactions and related documentation related to the transactions processed between the Bank and the customers involved.
• Carry out processing of alternate channels exception transactions and ensure it is done as per approved
• Service standards of Operations and escalate where required.
• Monitor and respond to all queries relating to alternate channels received, carry out investigations, and close within set controls and service level agreements.
• Management of claims investigations and perform all related activities to facilitate and keep an up-to-date claims register.
• Compliance to operational risk management framework within the team and facilitate periodic self-assessment on key controls to assess the proper functioning and adequacy of existing controls and highlighting issues discovered.
• Ensure timely submission of daily productivity, balancing of books of all accounts and reconciliations.
• Provide adequate support to stake holders on requests raised that are within alternate unit within service level agreements.
• Any other duties that may be assigned by the Line Manager from time to time.

Skills, Knowledge & Competencies
Knowledge Skills

• Analytical and problem-solving skills
• Planning and organization skills
• Interpersonal, communication and negotiation skills
• Excellent writing and presentation skills
• Knowledge of the bank's products, services and policies
• Excellent Customer Experience skills
• Analytical thinking
• Decisiveness & Judgement
• Personal Organization
• Meeting customer needs
• Managing relationships
• Self-development
• Adaptability
• Working with others
• Banking Certifications

Qualifications & Experience

• A University Degree in Finance/Accounting/Commerce or related field from a recognized university.
• Two years working experience in Bank operations

ANTI-MONEY LAUNDERING (AML) EXPECTATION
The incumbent will be responsible for ensuring adherence to, implementation of, and adoption of Compliance, Anti-Money Laundering (AML), and Sanctions-related policies, procedures, and process requirements within Old Mutual and its subsidiaries. This includes execution of customer due diligence processes, ensuring compliance with Know-Your-Customer (KYC) standards, conducting ongoing and enhanced due diligence, and maintaining data quality. Additionally, the role involves identifying and monitoring potential AML, Sanctions, or Compliance breaches and unusual activities, and escalating these concerns to the Risk and Compliance Office for further action.

Performs simple clerical duties by applying office procedures including answering calls, managing basic financial transactions and recording, typing or word processing, filing, and other ad-hoc activities to increase efficiency.

Responsibilities
Administration

Produce, update, and provide best practice support on Microsoft documents, databases, and other departmental systems. Tasks may include purchasing materials, entering budgetary information, and recording time and expenses.

Document Management

Create, organize, and maintain files containing the correspondence and records of a senior colleague.

Document Preparation

Prepare routine letters, memoranda, reports, and similar documents following detailed instruction. This is likely to involve using the full range of functions within standard office software.

Work Scheduling and Allocation

Organize own work schedule in order to get the job done, coordinating with support services and assigning short-term tasks to others if necessary.

Operations Management

Carry out operational tasks by following established processes. This will involve adjusting multiple settings or parameters to meet performance standards.

Internal Client Relationship Management

Help manage internal client relationships by supporting others to build effective working relations.

Operational Compliance

Develop working knowledge of the organization's policies and procedures and of regulatory codes and codes of conduct relevant to own work, adhering to mandatory procedures to ensure own work is undertaken to the required standards.

Data Collection and Analysis

Extract relevant data from information provided by others, and input it into spreadsheets or standard formats.

Personal Capability Building

Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.

Skills
Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling

Competencies
Collaborates

Communicates Effectively

Drives Results

Ensures Accountability

Plans and Aligns

Tech Savvy

Education
NQF Level 3 & NQF Level 2 - Below school leaving

Closing Date
23 October 2025 , 23:59

The Old Mutual Story