74 Strategic Communications jobs in Nairobi

Main purpose of the role
The Chief of Staff, Partnerships and Strategic Communications, Africa is a senior leadership role that plays a pivotal part in advancing CIFF's mission across the continent. Reporting directly to the Executive Director - Africa, the role serves as a trusted advisor, strategic operator, and driver of cross-cutting initiatives that amplify CIFF's impact.

As Chief of Staff, the role will primarily provide strategic and operational support to the Executive Director and the Africa Team for effective and smooth business operations, participating in and managing important cross-functional or special projects and tasks whilst acting as a confidante and advisor to the ED. The role will be expected to navigate through ambiguity, simplify complex matters and advise the ED on those while having a strategic lens in supporting the Africa team. The individual will play a key role in driving the execution of the Africa strategy.

As Director, Partnerships and Strategic Communications, the position shapes and leads CIFF Africa's engagement with philanthropic, governmental, regional, and multilateral partners to unlock high-value collaborations. The role strengthens CIFF Africa's visibility, influence, and thought leadership through compelling strategic communications and advocacy. It also manages a small portfolio of cross-cutting initiatives that span multiple priority areas, ensuring they are delivered with impact and aligned with CIFF's overarching goals.

Overall, this is a uniquely strategic and integrative role, combining executive leadership support with external partnership development and external communications. It demands exceptional judgment, political acumen, and the ability to navigate complexity, influence at the highest levels, and advance CIFF's mission across Africa.

Role's Responsibilities
Providing direct support to the Executive Director (ED)

• Prioritise the ED's responsibilities with a regional strategic lens to ensure that the ED is effective in her leadership of the Africa Team.
• Prioritise, manage and steer the flow of information and insights into the ED.
• Manage the flow of information through the ED's office in preparation for CIFF's key governance meetings including Board meetings, as required.
• As a member of ED Office, provide up-to-date, professional advice to the ED and Africa Directors, to support the development of strategies, policies and initiatives drawing on their in-depth knowledge of the ED's priorities.
• Act as a sounding board to the Africa Team and solve problems where possible to protect ED's time. Use judgement to devise, recommend and apply new solutions
• Working with HR and sector teams to prepare and review internal and external communications including team takeovers, presentations, reports and updates as needed.

Strategy & Business Operations

• Develop a plan to grow and manage CIFF's investments and strategy across key issues that cut across various priority areas, initially focusing on access to social security
• Drive the organization's external risk management projects and initiatives. Ensure specific risk incidents are promptly identified and managed as per protocols while ensuring relevant flow of information to right stakeholders
• Work with Deputy ED and Lead strategic planning for the Africa team, including business plan development, preparation of board materials, and management of high-level reports and presentations
• Drive operational excellence by managing key processes like Portfolio Investment Committee (PIC), optimizing internal workflows, and ensuring compliance with deadlines and organizational standards across all Africa operations
• Serve as primary liaison within the Africa team and globally, coordinating cross-functional projects, facilitating information flow, and acting as secretariat for Africa Directors' meetings to ensure aligned decision-making and execution

Strategy & Business Operations

• Develop a plan to grow and manage CIFF's investments and strategy across key issues that cut across various priority areas, initially focusing on access to social security
• Drive the organization's external risk management projects and initiatives. Ensure specific risk incidents are promptly identified and managed as per protocols while ensuring relevant flow of information to right stakeholders
• Work with Deputy ED and Lead strategic planning for the Africa team, including business plan development, preparation of board materials, and management of high-level reports and presentations
• Drive operational excellence by managing key processes like Portfolio Investment Committee (PIC), optimizing internal workflows, and ensuring compliance with deadlines and organizational standards across all Africa operations
• Serve as primary liaison within the Africa team and globally, coordinating cross-functional projects, facilitating information flow, and acting as secretariat for Africa Directors' meetings to ensure aligned decision-making and execution.

Programme development, delivery and performance

• Work with the Deputy ED in overseeing both the development of successful investment proposals and the implementation of high impact programmes by team reports, ensuring the quality, and strategic alignment of their work to Foundation priorities and objectives.
• Co-create Africa team proposals to ensure co-funding considerations are effectively designed in line with the wider strategic approach
• Support the Deputy ED and team in the conducting of regular reviews of investment proposals under development and programmes in delivery, to monitor compliance with agreed due diligence and risk management protocols, ensuring the interests and reputation of the Foundation are appropriately and proportionately protected. Intervene to take corrective action where necessary

Philanthropic Partners & Stakeholder management

• Drive effective stakeholder management by leveraging intelligence on key co-funding partners, ensuring timely flow of insights and information across the Africa team
• Proactively identify opportunities for external engagement in line with philanthropic and partnership development objectives.
• Build and maintain strong external networks with experts and strategic partnerships leads in other foundations, funders networks, and new donor development organisationsto expand CIFF's influence and reach.
• Provide strategic guidance and support other directors, the ED and other directors in managing deepening high-value relationships
• Act as a thought leader in institutionalising best practices for partnership development within the Africa team, contributing to organisational learning and capability
• Shape and advance organisation-wide co-funding priorities, aligning efforts with CIFF's global objectives
• Identify, cultivate, and sustain relationships with key funders to unlock resources and scale CIFF's impact
• Coordinate and facilitate CIFF's participation in funder collaboratives, ensuring strong positioning and measurable outcomes
• Engage with priority governments and regional bodies (e.g., African Union, AUDA-NEPAD, WHO AFRO) in partnership with pillar leads and sector directors to strengthen collective impact
• Promote and develop co-funding partnerships that enable mission delivery at scale, while monitoring policy and regulatory shifts that may influence philanthropic engagement.

Strategic Communications, Internal Engagement & Profile-Building

• Shape and deliver integrated communications strategies that strengthen CIFF Africa's visibility, reputation, and influence, aligned with partnership, advocacy, and fundraising priorities
• Prepare high-quality speeches, presentations, talking points, and briefings for leadership to support engagement with funders, governments, and key partners
• Produce strategic content for internal and external reports, governance updates, and digital platforms, ensuring clarity, consistency, and alignment with CIFF's brand
• Contribute to sector thought leadership by developing PR, marketing, and advocacy materials, and by advising teams and partners on effective co-funding and positioning strategies
• Lead digital and media engagement, including social media strategy, monitoring impact, and maintaining strong media relationships to amplify CIFF's voice

Crisis Communications & Reputation Management

• Design and implement a crisis communication plan for reputational challenges.
• Monitor emerging issues and proactively prepare key messaging.
• Manage contractors supporting crisis and reputation efforts

Requirements
Skills & Experience

• Extensive experience in partnership development and strategic communications within Africa
• Strong background in executive support, project management, and stakeholder engagement
• Strong administrative experience, working for senior executives in a busy and complex environment; good experience as a scheduler or manager of executive time
• Proven ability to manage crises and deliver high-impact communication strategies
• Confidential and discreet with experience operating in roles that have confidentiality at their core
• A self-starter, with resilience, pace, and interpersonal flexibility
• An innovative thinker with a pragmatic and solution-oriented mindset
• Strong influencing and collaboration skills with excellent attention to detail
• Capacity to work in a range of cultural and socio-economic contexts, adapting style and approach appropriately and in a culturally sensitive manner to maximise effectiveness
• Professional, sound independent judgement, strong organisational and project management skills and the ability to be flexible as priorities and needs change
• Approaches situations strategically, methodically and with a high degree of rigour
• Numerate, with a good understanding of budget processes

Benefits
CIFF operates a hybrid work policy across all locations, which means employees work in the office and some of the time from home. We are happy to provide more information on this as part of the recruitment process.

Alongside a competitive salary, we offer a generous benefits package here at CIFF that includes, but is not limited to, the following.

• Annual leave - 25 days per annum. Increasing by 1 day after each year of service to a maximum of 30 days
• Bonus - CIFF currently operates a discretionary bonus scheme
• Training allowance
• Wellbeing allowance
• Life insurance
• Medical insurance

Please note that this position is offered on a fixed-term basis for one year.
Please submit your application on or before
Monday, 29 September 2025.
CIFF reserves the right to close the job advert early if we receive a high number of suitable applications.

Career Opportunity

There is a vacancy for a talented professional seeking a career opportunity in a business development and partnerships role. The holder of this position plays various roles including identifying and following up business opportunities, developing and maintaining customer relationships while implementing strategies to help achieve the company's revenue goals.

Relationships.

The people who the role holder works closely include:

• The Lead Consultant.
• Social Media Marketing Team.
• Marketing and IT Support Team.
• Associate Consultants.
• Faculty and Course Leads.
• Program Administration.
• Local and Regional Partners.
• Service Providers.

Roles and Responsibilities.

Business Development

Þ Sales Targets: Achieve or exceed sales and revenue targets.

Þ Identify and pursue new business opportunities for the company.

Þ Lead the sales operations plan. Proposals and Reporting

Þ Develop presentations and proposals to prospective clients and partners.

Þ Track and analyze sales data, providing regular reports and insights to the management team.

Þ Develop and maintain key performance indicators (KPIs) to measure revenue performance and effectiveness.

Client Experience

Þ Managing the client experience through robust client feedback systems.

Þ Develop and maintain relationships with key clients and partners.

Strategic Partnerships

Þ Collaborate with cross-functional teams to develop and implement business development strategies in implementing strategic partnerships.

Þ Responsible for the implementation of strategic partnership agreements to generate revenue and build relationships for achievement of objectives for all parties.

Marketing

Þ Oversee external onsite brand building events and activities.

Þ Initiating and oversee marketing events to generate leads for the company.

Research

Þ Researching customer needs through customer feedback surveys to support the design and creation of new product services.

Þ Identify trends, opportunities, and challenges, and make data-driven recommendations to management for continuous improvement.

Þ Monitor industry trends and market conditions.

Competencies and Skillsets for this Role.

Þ Good business knowledge and experience.

Þ Proactivity and excellent organizational skills.

Þ Ability to effectively research new emerging market opportunities.

Þ Creativity and problem-solving skills.

Þ Excellent written and verbal communication skills.

Þ Team player and good networking skills.

Þ Analytical and close-detail oriented.

Þ Strong sales and negotiation skills.

Þ Decision-making and good time management skills.

Education, Qualifications and Experience.

Þ A business-related university degree is desirable. Holders of professional business-oriented certifications like CIM with good work experience can also apply.

Þ At least 2 years of experience in business development, sales, or a related field.

Þ Strong verbal communication and presentation skills.

Þ Demonstrated ability to prepare and present proposals is key.

Þ Proven track record of achieving or exceeding sales targets.

Þ Demonstrated knowledge and experience in preparing and monitoring budgets.

Þ Good knowledge and working experience with Microsoft Office suite.

Þ Good knowledge and working interaction with social media platforms.

If you possess the above competencies, have the relevant credentials and experience, apply for the job by sending an application letter and your current CV to email address:

• The closing date is 10th October 2025. Only short-listed candidates will be contacted. Institute for Family Business (IFFB) is an equal opportunity employer.

• Develop and implement comprehensive public relations strategies aligned with business goals.
• Manage media relations, cultivating and maintaining strong connections with journalists, influencers, and key stakeholders.
• Craft compelling press releases, media advisories, speeches, and other PR materials.
• Oversee and execute media outreach campaigns, ensuring maximum positive exposure.
• Monitor media coverage and analyze PR campaign effectiveness, providing actionable insights.
• Develop and manage crisis communication plans, acting as a key point of contact during sensitive situations.
• Advise senior leadership on communication strategies and public perception.
• Manage the company's social media presence and digital PR efforts.
• Collaborate with marketing and other departments to ensure integrated communication.
• Mentor and guide junior PR team members in a remote setting.

• Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• Minimum of 8 years of experience in public relations, with at least 3 years in a leadership role.
• Demonstrated success in developing and executing PR strategies that achieve measurable results.
• Exceptional writing, editing, and verbal communication skills.
• Proven ability to build and maintain strong relationships with media outlets.
• Experience in crisis communication and reputation management.
• Proficiency in media monitoring tools and social media platforms.
• Strong strategic thinking and analytical capabilities.
• Ability to work independently and lead a remote team effectively.
• Experience in managing PR for international or multi-market organizations is a plus.

About Us

We are a leading software house with offices in London, UK, and Nairobi, Kenya, dedicated to a powerful mission: empowering restaurants to thrive in the digital age. We provide an all-in-one solution designed specifically for the hospitality industry, but our work is about more than just technology. We believe in building honest partnerships, educating our clients on the path to success, and sharing a clear vision for the future of dining. We are now seeking a passionate and driven individual to join us as a Sales and Public Relations Intern, becoming a key voice for our mission.

The Role

This is a unique 3-month internship with a clear path to a long-term position for the right candidate. As a Sales and Public Relations Intern, you will be the face and voice of our company. Your role will go beyond traditional sales; you will be an advocate, an educator, and a relationship-builder. You will be instrumental in connecting with restaurant owners, understanding their challenges, and communicating how our vision and solutions can help them succeed. We are looking for a candidate with exceptional public relations skills, a strategic vision, and a deep-seated commitment to honesty.

Key Responsibilities:

• Build Relationships: Identify and engage with prospective restaurant partners, building genuine connections based on trust and a shared vision for their growth.
• Articulate Our Mission: Clearly communicate our company's mission and values, acting as a trusted advisor and educator on the benefits of digitalisation for the restaurant industry.
• Be Our Ambassador: Represent our brand with professionalism and integrity at industry events, meetings, and in all communications.
• Develop PR Strategies: Assist in developing and executing PR strategies to increase our visibility and establish our company as a thought leader in the restaurant-tech space.
• Nurture Leads: Serve as the first point of contact for potential clients, guiding them through the initial stages of our sales process with clarity and honesty.
• Gather Market Insights: Listen to the needs of the restaurant community and provide valuable feedback to our product and marketing teams to ensure we are always meeting their needs.
• Collaborate for Success: Work closely with our marketing and senior leadership teams to ensure a consistent and powerful brand message across all channels.

Who You Are:

• Currently pursuing or recently completed a Bachelor's degree in Business, Marketing, Communications, Public Relations, or a related field.
• A person of high integrity and honesty, with a genuine passion for helping small businesses succeed, especially within the restaurant industry.
• Exceptional interpersonal, communication, and public relations skills; you can build rapport with anyone.
• A strategic thinker with the ability to see the bigger picture and articulate a compelling vision.
• Proactive, self-motivated, and eager to learn in a fast-paced, collaborative environment.
• Excellent written and verbal communication skills in English.
• Familiarity with the Kenyan business landscape, particularly the hospitality sector, is a significant plus.

Why Join Us:

• A Clear Career Path: This internship is designed to convert into a long-term role after three months based on performance.
• Make a Real Impact: Play a crucial role in the digital transformation of the restaurant industry and contribute directly to the success of local businesses.
• Mentorship: Receive direct guidance and mentorship from experienced professionals in sales, PR, and business strategy.
• A Mission-Driven Culture: Join a dynamic and collaborative team that is passionate about its vision and values.

How to Apply:

If you are eager to build a career in sales and PR and are inspired by our mission to empower restaurants, we would love to hear from you. Please send your resume and a brief cover letter explaining why you are passionate about our mission and how your skills align with our values of honesty, vision, and education.

• Develop and implement comprehensive public relations strategies for clients.
• Craft and distribute press releases, media alerts, and other PR materials.
• Build and maintain strong relationships with media outlets, journalists, and influencers.
• Secure positive media coverage and manage brand reputation across various platforms.
• Monitor media landscape for client mentions and relevant industry news.
• Develop and execute crisis communication plans.
• Organize and manage media events, press conferences, and virtual briefings.
• Advise clients on communication strategies and best practices.
• Measure and report on the effectiveness of PR campaigns.
• Collaborate with marketing and social media teams to ensure integrated communications.
• Stay current with PR trends, emerging media technologies, and industry best practices.
• Manage multiple client accounts and projects simultaneously.
• Provide strategic counsel on corporate communications and public affairs.
• Write speeches, talking points, and client-facing communications.
• Act as a primary point of contact for media inquiries.

• Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• Minimum of 5 years of experience in public relations, agency or in-house.
• Proven success in developing and executing PR campaigns and securing media placements.
• Excellent written and verbal communication skills, with strong editing abilities.
• Demonstrated ability to build and maintain media relationships.
• Experience in crisis communication management.
• Proficiency in media monitoring and PR measurement tools.
• Strong understanding of digital media and social networking platforms.
• Ability to work independently and manage priorities effectively in a remote setting.
• Strategic thinking and creative problem-solving skills.
• Experience managing multiple clients or projects concurrently.
• A portfolio showcasing successful PR initiatives is highly desirable.