2 Stakeholder Management jobs in Kenya

Business Analysis & Insight Manager

0000 titc.io

Posted 25 days ago

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Job Description

Permanent

Join a purpose-driven, tech-enabled financial organisation that connects global remittance flows with innovation across Africa and beyond. Operating at the heart of digital finance, the company is committed to driving customer-centric, data-led growth. As the Business Analysis & Insight Manager, you will be based in Kenya and play a central role in transforming raw data into strategic intelligence. You'll support high-impact decisions across fintech and remittance portfolios, uncover insights that fuel growth, and enable the business to act fast in a rapidly evolving environment.

Your daily adventures include:

Business and Financial Performance

Data Analysis : Analyze business performance data to identify key trends, risks, and opportunities for optimization in remittance and fintech servicesFinancial Forecasting : Leverage data insights to forecast financial performance, helping shape growth strategies and operational efficiencies.Pricing & Product Analysis : Conduct pricing analysis, product performance reviews, and monitor customer accounts to provide actionable recommendations for revenue growth.Competitive Analysis : Collect and analyze competitive intelligence to strengthen the business’ market position and drive business growth.

Customer Excellence

Stakeholder Reporting : Prepare regular reports and interactive dashboards for senior management, highlighting key performance metrics and providing actionable insights.Customer Insights: Work closely with sales managers to provide data-backed insights that support customer retention, acquisition, and overall business growth.Customer Monitoring : Conduct regular account analysis to identify patterns and propose corrective actions, ensuring that customer needs are met efficiently.

Leadership and People Management

Cross-functional Collaboration : Build strong relationships with various teams, including sales, marketing, and product development, to drive cohesive decision-making processes based on data.Knowledge Sharing: Provide mentorship and guidance to teams on how to interpret data insights and make data-driven decisions for business improvement.

Process, Control, and Operational Performance

Operational Efficiency : Develop and refine internal processes for data collection, analysis, and reporting to improve efficiency and data accuracy.Data Integrity : Ensure the integrity and confidentiality of data used for analysis, adhering to strict data governance and ethical standards.Automation & Tools: Drive the use of business intelligence tools and automation to streamline data reporting and decision-making processes.

Strategic Initiatives

Strategic Recommendations : Provide data-driven recommendations that support business strategic initiatives, including product development, market expansion, and partnership growth.Innovative Insights : Lead initiatives for deeper data mining and exploration of new trends and opportunities to inform business strategies.Risk Identification : Analyze risks based on data patterns and trends to propose proactive solutions for business continuity and sustainability.Requirements

What it takes to succeed:

Bachelor’s degree in Data Science, Business Analytics, Economics, Statistics, or a related field.Certifications in Data Analytics, Business Intelligence tools, or Data Science are desirable.Advanced degree or MBA with a focus on data analytics or business intelligence is an advantage.More than 5 years of experience in data analysis and data mining with mastery-level proficiency in Microsoft Excel.Data-driven with strong analytical ability and hands-on approach.Highly organized, able to prioritize tasks, and work under pressure in a rapidly evolving environment.Adept at developing and executing actions synthesized from analysis of issues.Detail-oriented with a belief in the value of process.Flexible, self-motivated, team-oriented, and open to change.Excellent communication skills and ability to interact with people globally in a multicultural environment.Experience in a similar industry (technology/telecommunication) is advantageous.Mature, proactive attitude, time-sensitive with a sense of urgency, and teachable.Advanced skills in analyzing large datasets, statistical analysis, and delivering actionable insights.Strong understanding of financial metrics, KPIs, and how business insights can drive revenue and operational improvements.
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Project Management Consultant – Gold Star Kenya Social Health Enterprise

Nairobi, Nairobi Gold Star Kenya

Posted 9 days ago

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Job Description

consultancy
Job Description:
Position: Project Management Consultant – Gold Star Kenya Social Health Enterprise br>Organization: Goldstar Kenya
Location: Nairobi (with 60% travel to peri-urban/rural facilities)
Reports to: Executive Director
Employment Type: Consultancy
Role Summary:
Lead the day-to-day implementation of the Gold Star Kenya Health Social Health Enterprise, ensuring efficient delivery of services to health facilities. Focus on operational execution, stakeholder coordination, compliance, and field level problem solving.
Key Responsibilities:


Operational Implementation:

xecute end-to-end program operations:

Manage facility onboarding and subscription administration
Coordinate supply chain logistics (medicines, equipment)
Oversee technical support delivery and maintenance
Implement data collection and M&E processes


Ensure timely, cost-effective delivery of subscription benefits to facilities
Troubleshoot field-level operational issues


Stakeholder Engagement & Partnership:

Build and nurture strong relationships with key stakeholders: County Health Departments, MOH officials, participating health facilities (public & private), community leaders, pharmaceutical suppliers, medical equipment vendors, and potential financiers/donors.
Support negotiating partnership agreements, MoUs, and service level agreements (SLAs) with facilities and suppliers.
Represent Goldstar Kenya and the program at field-level forums and advocacy platforms.


Operational & Compliance Management:

Enforce operational protocols and compliance with organizational policies and donor/investor requirements.
Ensure efficient, timely, and cost-effective delivery of subscription benefits (medicines, equipment, maintenance, training, etc.) to facilities.
Drive revenue generation and cost-recovery strategies to ensure program financial sustainability.
Administer program budgets under guidance of the general manager.
Support identification and securing of additional funding opportunities (grants, impact investment) for program growth.


Monitoring, Evaluation, Learning (MEL) & Impact:

Oversee the implementation of a robust MEL framework to track program performance, facility outcomes (e.g., stock availability, service utilization, revenue), and overall impact on health access.
Compile and analyze field data rigorously to inform strategic decisions, program adaptations, and demonstrate impact to stakeholders and donors.
Document lessons learned and best practices for replication and scaling.


Risk Mitigation, Compliance & Reporting:

Ensure full compliance with Kenyan NGO regulations, stakeholders' requirements, and organizational policies.
Identify operational bottlenecks and risks.
Implement contingency plans.
Prepare high-quality, timely program reports for internal leadership, the Board, stakeholders, and government partners.



Required Qualifications & Experience:
Education: Degree in Project Management, Public Health, Health Economics, Social Entrepreneurship, Business or related field.
Experience:


5+ years managing health/logistics operations in Kenya

Proven experience:

Field team coordination
Supply chain management
Government/health facility stakeholder management


Proficiency in project management tools.



Preferred:


Experience with health enterprise models

Knowledge of the Kenyan health system, particularly challenges



faced by peri-urban and rural health facilities.


Strong grasp of business principles, entrepreneurship, social enterprise

models, and subscription-based services.


Knowledge of pharmaceutical supply chains and health commodity

management is a significant advantage.


Understanding of Monitoring & Evaluation frameworks for health/business

programs.
Skills:


Strategic thinking, problem-solving, and decision-making abilities.

Ability to translate strategy into actionable plans.
Leadership, interpersonal, excellent negotiation, persuasion, and



relationship management skills.


Proven ability to manage multiple priorities in a fast-paced, demanding

environment.
Personal Attributes:


Passionate about improving healthcare access and sustainability in Kenya.

Highly entrepreneurial, innovative, and solutions-oriented.
Resilient, adaptable, and comfortable with ambiguity.
Culturally sensitive and able to work effectively in diverse settings.
Willingness to travel extensively (approx. 50-60%) within Kenya, primarily to peri urban and rural areas.




How to apply
Gold Star Kenya has a competitive compensation package and is an equal opportunity employer. Interested candidates are encouraged to apply via email to: . Please quote the job title provided in the subject line while sending your application and CV in one folder (PDF Format), saved using your name and job title being applied for, by 22nd August 2025.
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