7,913 Stakeholder Management jobs in Kenya

HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Business Banking Department. We are seeking a talented, dynamic, self-driven, and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.

Selling Liabilities and Assets in order to grow the Branch Business

Deadline:

Category: Retail

Subsidiary: HFC

Principle Accountabilities

• Ensure growth of the branch asset & liability books and profitability by working with and directing the branch sales team on activations, portfolio management, strategy adoption, customer visits and sales activities in general
• Monitor non-performing loans and manage the same.
• Setting up the branch business development strategy in line with company strategy and preparation of relevant reports to monitor and review performance
• Ensure optimum team productivity and identify training needs of the team.
• Cross-selling of HFC Banks products by establishing new relationships in order to grow both assets and liabilities book.
• Maintaining customer relations by regular contact to ensure customer satisfaction and business continuity
• To review accounting opening forms and loan applications by scrutinizing the documents to ensure they are KYC Compliant.
• To check data entry by verifying the data captured against source documents to ensure accuracy in data capture.
• To analyze loan applications by interviewing the customers.
• To identify customers' borrowing needs by interviewing so as to ensure selling of the right products.

Key Competencies and Skills

Technical And General Competencies
Technical competencies:
selling skills, analytical skills, negotiation skills, supervisory skills, IT Skills, report writing, communication skills and Product knowledge

General competencies:
Team Work, Listening skills

Minimum Qualifications, Knowledge And Experience
EXPECTED MINIMUM QUALIFICATION
Education:
A Business related degree

Experience:
3 years in Banking Industry

• Conduct comprehensive market research and competitive analysis to identify new business opportunities and market trends.
• Assist in the development of business proposals and presentations for potential clients.
• Support the sales and marketing teams in executing outreach strategies and lead generation efforts.
• Analyze sales data and customer feedback to identify areas for improvement in products and services.
• Prepare regular reports on market intelligence, competitor activities, and potential business ventures.
• Collaborate with various remote teams, including marketing, sales, and product development, to support business objectives.
• Learn and apply various market analysis tools and techniques.
• Participate in virtual team meetings and contribute innovative ideas for business growth.
• Assist in the organization and execution of online marketing campaigns and events.
• Gain exposure to client relationship management and develop foundational understanding of business strategies relevant to diverse markets, including those accessible from Ruiru, Kiambu, KE .
• Shadow experienced professionals to gain insights into various facets of business development.

• Recent graduate with a Bachelor's degree in Business Administration, Marketing, Economics, Finance, or a related field.
• Strong analytical and research skills with a keen attention to detail.
• Excellent written and verbal communication skills, suitable for remote professional interaction.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Eagerness to learn and a proactive attitude towards taking on new challenges.
• Ability to work independently and manage time effectively in a remote setting.
• A team player with good interpersonal skills.
• Basic understanding of market research principles is a plus.
• Strong organizational skills and the ability to multitask.
• Must have a reliable internet connection and a suitable workspace for remote work.

• Identify, evaluate, and pursue new business development opportunities and strategic partnerships.
• Develop and implement comprehensive partnership strategies to drive revenue growth and market expansion.
• Cultivate and maintain strong, long-term relationships with key strategic partners.
• Negotiate and finalize complex partnership agreements, including revenue-sharing models and contractual terms.
• Collaborate with internal teams (sales, marketing, product) to ensure successful partner onboarding and program execution.
• Develop and deliver compelling presentations to potential partners and stakeholders.
• Manage and mentor a remote team of business development professionals.
• Track and analyze key performance indicators (KPIs) for partnership success and report on progress to senior management.
• Stay abreast of industry trends, market opportunities, and competitive landscape related to business development.
• Represent the company at industry events and conferences to foster networking and partnership opportunities.

• Bachelor's degree in Business Administration, Marketing, or a related field. MBA preferred.
• Minimum of 8 years of progressive experience in sales leadership, business development, or strategic partnerships, preferably within the technology sector.
• Proven track record of successfully identifying, negotiating, and managing strategic alliances and partnerships.
• Strong understanding of sales processes, contract negotiation, and revenue modeling.
• Experience with CRM software (e.g., Salesforce) and sales analytics tools.
• Excellent strategic thinking, analytical, and problem-solving skills.
• Exceptional written and verbal communication, presentation, and interpersonal skills.
• Demonstrated ability to lead and motivate a remote team.
• Self-starter with a high degree of initiative, organization, and accountability in a remote setting.
• Willingness to travel occasionally for critical partner meetings and events.

Job Title:
Relationship Manager

Locations:
Kenya / Egypt / Ethiopia / Uganda / Zimbabwe / Nigeria

About Karpous

Karpous is a Web2 and Web3 financial platform bridging real-world assets (RWA) and blockchain-based yield opportunities. Our staking products allow investors to access predictable, transparent returns backed by on-chain assets. We are expanding across Africa and looking for experienced Relationship Managers to build partnerships and drive adoption of our staking product in each local market.

Role Overview

As a Relationship Manager, you will be responsible for introducing Karpous' staking solutions to high-net-worth individuals, crypto communities, fintech firms, and institutional clients. You will act as the primary bridge between local investors and our platform, ensuring trust, education, and long-term relationship growth.

Key Responsibilities

• Develop and execute local market strategies to promote Karpous staking products.
• Identify, onboard, and manage relationships with key clients, partners, and investors.
• Educate clients on Karpous staking benefits, yield structures, and risk management.
• Organize and attend local crypto, fintech, and investment events to expand visibility.
• Provide regular market feedback and contribute to product localization efforts.
• Collaborate with the marketing and product teams to tailor campaigns to local user needs.
• Maintain accurate sales reports and pipeline tracking through CRM tools.

Requirements

• 3+ years
  of experience in Relationship Management, Business Development, or Institutional Sales.
• Strong network in crypto, fintech, or financial services sector.
• Proven track record of meeting or exceeding sales or partnership targets.
• Excellent communication and presentation skills in English (and local language is a plus).
• Deep understanding of staking, or blockchain investment products is an advantage.
• Self-driven, entrepreneurial, and able to operate with minimal supervision.

Preferred Background

• Previous experience with crypto exchanges, staking platforms, asset managers, or digital banks.
• Existing relationships with crypto communities, family offices, or investment groups.
• Familiarity with compliance, KYC/AML frameworks, and local financial regulations.

Why Join Karpous

• Be part of a global Web3 platform expanding across frontier markets.
• Attractive performance-based commission and token incentives.
• Remote-friendly culture with regional flexibility.
• Opportunity to build the foundation of Karpous' growth in your country.

ROLES AND RESPONSIBILITIES

• Responsible for advancing the sales process, closing new business, and achieving/assisting in sales targets.
• Actively participate in the planning and execution of the company's marketing activities, providing vital inputs based on interactions with prospects.
• Support and service existing customers by addressing their queries and resolving issues.

DETAILED DESCRIPTION

• Work on sales leads received through platform transactions, on-ground sales personnel, and digital marketing sources.
• Establish connections with potential clients, explain product/service capabilities, and finalise sales presentations.
• Assist in the creation of Requests for Proposals (RFPs).
• Discuss commercial terms with potential clients.
• Address queries raised by prospective clients.
• Liaise internally for necessary inputs and approvals.
• Finalise contracts and close deals.
• Ensure receipt of subscription fees as per agreed terms.
• Assist Relationship Managers in the execution of their account and territory strategies.
• Support the company's strategic and ongoing marketing and brand awareness campaigns.
• Drive prospect participation in internal and external events and webinars.
• Extend support to clients during the onboarding process.
• Respond to queries related to subscription plans and offerings.
• Log and escalate customer complaints appropriately to ensure timely resolution.
• Make regular calls to existing clients for proactive service and support.
• Resolve any issues faced by clients regarding subscription fee payments.
• Address client queries related to transaction processing by coordinating internally and following up with accurate responses.
• Guide customers on IT-related issues on the 360tf platform or arrange expert support when required.
• Work closely with Relationship Managers to understand client requirements and deliver the best level of service to each customer segment.
• Handle queries raised by referral partners related to customer service.
• Systematically document customer interactions, turnaround times, and complaint resolutions.
• Produce regular MIS reports on customer complaints, turnaround time analysis, and resolution outcomes.

About the Company
- The LARUS Foundation is looking for a motivated Junior Relationship Manager to join our team. The Junior Relationship Manager is responsible for the creation and management of a well-coordinated, strategic development plan to cultivate and solicit support for the LARUS Foundation.

About the Role
- 3-5 years in an IT-related sales role with an extensive network in the industry. Junior/middle-level candidates are welcome. Good relationship with tech companies. Fluent in English.

Responsibilities

• Identify and develop long-term relationships with tech companies (This is not a sales role)
• Maintain good and long-term relationships with them
• Manage new and existing members' inquiries with excellent services
• Preparation and presentation of project proposals & follow-ups
• Participate in major tech conferences

Qualifications

• Degree in IT or equivalent
• 3-5 years + in network engineering, candidates with less experience will also be considered
• 2 years in Account or Relationship Management
• Understanding of Internet Resource Policy is a plus
• Fluent in Native English. An additional language is a plus
• Excellent interpersonal, relationship management, and communication skills

AGRA and its Work to Transform Agriculture

AGRA is an African-led institution that actively supports the drive towards inclusive agricultural transformation and sustainable food systems. We do this by empowering the continent's 33 million smallholder farming households to transform their agriculture from a struggle to survive to profitable businesses. The continent's farmers regularly face challenges, and we aspire to provide uniquely African solutions that respond to their agricultural and environmental challenges, leading to increased harvests for reduced hunger and more income.

Working in alignment with the development priorities of our focus countries, we enable farmers to access improved and high-yielding seeds, gain knowledge on sustainable farming, and linkages to profitable markets. In our work, we aspire to build the alliances, partnerships, and networks required to drive an inclusive agricultural transformation. We work with our partners to create an equitable youth-friendly environment that harnesses the youth dividend on the continent to drive growth and facilitate open employment opportunities for young women and men.

Why Join Us?

People are the heartbeat of our organization and remain the true drivers of our delivery, impact, and success.

We have cultivated a workplace that fuels Depth in Collaboration, Excellence in Execution, Constructive Engagements, and a spirit of being Increasingly Entrepreneurial; all underpinned by our cherished I-RISE Values (Integrity, Respect, Innovation, Stewardship, and Equity)

We work with incredible people and partners who have roots in farming communities across the African continent, combined with an inclusive, diverse, and talented workforce from over 25 nationalities. Our commitment to a call to action goes beyond ourselves as we arise to catalyze African Food Systems transformation and improve the livelihoods of smallholder farmers.

We are looking for people who are passionate about being part of a mission-driven team that is making a real difference on the continent.

Are you ready to embark on this exciting, transformative journey with us?

The Position

The Chief of Partnerships and Business Development (CPBD) will shape and lead AGRA's institution-wide partnership and fundraising agenda, positioning the organization to attract, align, and sustain diverse forms of capital and collaboration in support of its strategy.

This role combines relationship stewardship, strategic positioning, resource mobilization, and investment partnership development. The CPBD will manage and grow AGRA's ecosystem of funders and strategic partners, while also designing innovative, fit-for-purpose investment and partnership platforms to advance food systems transformation.

This leadership opportunity is for an individual with deep integrity, cross-cultural intelligence, and a passion for designing systems that shape the future. A senior, strategic leader with deep credibility across development, investment, and philanthropy networks. Someone who blends influence with humility, is inspired by African-led transformation, and brings an instinct for building alignment across complexity. The CPBD will report directly to AGRA's President and serve on the Executive Committee.

The CPBD will:

• Serve as a strategic thought partner to the President on global positioning, strategic partnerships, and resource strategies.
• Guide AGRA's institutional engagement with bilateral and multilateral donors, philanthropic foundations, private sector actors, DFIs, sovereign wealth funds, and high-net-worth individuals.
• Oversee and strengthen the Development Cooperation, Private Sector Engagement, and Institutional Partnerships teams.
• Incubate and scale strategic initiatives that crowd in resources and visibility behind key thematic and regional priorities (e.g., youth employment, climate-smart agriculture, nutrition, regenerative systems).
• Serve as a key convenor and steward of AGRA's flagship partnership platform—PIATA—and shape its future evolution.
• Elevate AGRA's voice and profile on global platforms (e.g., COP, WEF, SDG summits) and lead high-level external representation in collaboration with the President.
• Contribute to the design and implementation of innovative funding mechanisms, including blended finance structures, challenge funds, and catalytic partnerships.

Key
Responsibilities
of the role include:

Partnership Strategy and Stewardship

• Lead the development and execution of a multi-year institutional partnership and resource mobilization strategy.
• Cultivate trusted relationships with key external partners, serving as AGRA's senior-most relationship manager.
• Develop a differentiated and coherent value proposition for partners, aligned to AGRA's evolving strategy and Africa's priorities.

Resource Mobilization and Investment Partnerships

• Expand AGRA's funding base beyond traditional aid, including philanthropic capital, climate finance, private sector partnerships, diaspora funding, and demographic ownership.
• Build systems and capabilities for pipeline development, proposal generation, donor reporting, and compliance.
• Work with internal teams and external partners to design and structure catalytic finance vehicles (e.g., funds, alliances, joint ventures).

Team Leadership and Organizational Influence

• Build and lead a high-performing, collaborative team covering Development Cooperation, Institutional Partnerships, and Private Sector Engagement.
• Embed a culture of partnership and co-creation across the organization; support country directors and technical leaders to own and cultivate relationships.
• Ensure effective coordination between central and decentralized partnership functions.

Strategic Initiatives and Positioning

• Shape and steward high-value strategic initiatives that position AGRA for future relevance and impact.
• Lead or co-lead AGRA's representation on key platforms and alliances.
• Design initiatives that unlock collaboration and visibility across governments, investors, and implementers.

PIATA Leadership and Evolution

• Serve as institutional lead for PIATA (Partnership for Inclusive Agricultural Transformation in Africa).
• Reimagine PIATA's structure and role as a platform for greater alignment and co-investment across funders.

The Ideal Leader

This is a pivotal executive role in a moment of transformation for both AGRA and the wider development ecosystem. The ideal leader will not only bring credibility and networks but will also be energized by the opportunity to shape a new paradigm for how African-led institutions partner, fundraise, and collaborate. This is a chance to lead with purpose and with influence.

This role requires a globally fluent, Africa-anchored leader with deep credibility and networks across at least two of the following spaces:

• International development
• Strategic philanthropy
• Climate and sustainable finance
• Agricultural systems and food security
• Private capital and investment platforms

The idea leader will be:

• Influential and collaborative:
  able to build trust and alignment across a range of institutions and individuals.
• Strategic and entrepreneurial:
  comfortable designing novel partnership structures and pursuing innovative opportunities.
• Adaptive and grounded:
  able to navigate both high-level strategic spaces and operational realities.
• Values-led:
  committed to AGRA's mission and excited by its evolving direction.

This is both an outward-facing and institution-shaping role. It will require exceptional stakeholder engagement skills, the ability to navigate internal and external complexity, and the capacity to lead a lean, high-impact team while collaborating across the matrix.

Key
Requirements of
the role include:

• Experience in partnerships, resource mobilization, or related leadership roles.
• Experience leading multi-country and multi-partner strategies, preferably in Africa.
• Track record of fundraising success with institutional donors and/or mobilizing private and philanthropic capital.
• Understanding of agricultural development, climate finance, or adjacent sectors.
• Experience engaging with high-level stakeholders, including heads of state, multilateral agencies, and global investors.
• Proven ability to lead and grow diverse, high-performing teams.
• Advanced degree in a relevant field (e.g., international development, economics, business, agriculture).

How to apply for this role?

AGRA is a crucible for a diverse and equal opportunity organization. We welcome the torch bearers of change for this role. All expressions of interest will be enveloped in confidentiality. Interested executives are requested to
send in a cover letter and their updated resume/CV via email to before the application deadline of 19th September 2025.

If you would like to recommend relevant leaders for this role, please share their profiles and contact details at the same email address.

For more information on AGRA, visit

AGRA is an Equal Opportunity Employer

ROLES AND RESPONSIBILITIES

• As the coverage in-charge for the allocated territory, onboard corporate clients (importers and exporters) who are issuing/receiving letter of credit (LC) to the 360tf platform in the allocated
• Ensure lead generation from on boarded clients on monthly basis.
• Support in building other product/revenue
• Make referrals to the Bank RMs at 360tf by generating leads from corporate
• Engage with industry bodies, associations, export/import councils for corporate lead generation and strategic tie-ups.
• Provide monthly updates on the current and upcoming competition awareness and market intelligence (banks and other fintech companies).
• Be a catalyst in creating and contributing to an overall ethical environment (internal and external parties).

DETAILED DESCRIPTIONClient Relationship Management

• Understand the client need and pitch for right subscription plan. Review, negotiate and conclude deals and lead pitches for major
• Achieve the right mix of subscription plans on a m-o-m basis i.e. acquiring the desired number of corporates under each subscription plan – Silver/Gold/Platinum/Unlimited.
• Work extensively on leads generated through digital marketing and provide feedback to improve the
• Action all kinds of customer leads promptly – within two days of lead generation, first call/email should be made and all kinds of follow up should be done not later than every 3
• Continuously identify and onboard referral partners and coordinate with them to achieve sales
• Register with industry bodies, Chamber of Commerce
• Ensure account plans are maintained for all key clients.
• Maintain all clients' files/documents.
• Ensure client payments are invoiced and received on time.
• Timely follow-up for pending payments including escalation of delayed receipts.
• Assist Bank Coverage RMs of 360tf in helping banks to carry out KYC of onboarded corporate clients on
• Ensure compliance with all local regulatory requirements in transaction processing.

Promotion / Branding

• Sponsor customer events within allocated
• Place advertisements in industry magazines or
• Contribute creatively to enhance brand image via digital
• Be a brand ambassador in promoting the brand via social
• Participate actively in trade events (2 to 3 events per quarter).

Day-to-Day Activities

• Provide inputs for the platform development by getting relevant inputs from clients.
• Continuously guide and contribute towards development of Value Added Services (VAS)
• Complete call reports, update pipeline, and any other activities to ensure delivery of KPIs and business
• Provide input to the preparation of timely and accurate
• Share information and do a success transfer to other
• Demonstrate the right behaviour and adhere to Nimai Be the flag bearer of brand 'Nimai'.
• Actively contribute to the daily brainstorming morning call which is currently being conducted at 8:30 am GST

Customer relationship matrix

• Very large conglomerates: Division-wise operating Finance/Treasury/Trade teams
• Large corporates: Treasury/Finance head or CFO
• Mid-Market: CFO/Treasury head
• SME: CFO/Promoter

STAKEHOLDER MANAGEMENTKey Internal Relationships:

• Partners
• Group and Divisional Executives
• Various internal committees

Key External Relationships:

• Clients
• Local banks
• Regulatory bodies
• Referral partners

EDUCATIONAL REQUIREMENTS

• A Post Graduate from a reputed
• In-depth knowledge of Trade Finance
• IT-related knowledge/qualification is an added advantage.

SKILLS / COMPETENCY REQUIREMENTS

• Proven sales experience of meeting and exceeding targets.
• Ability to drive the sales process from plan to
• Well-versed with local and all relevant regulations.
• Proven ability to articulate the distinct aspects of products and
• Skill to position products against
• Excellent listening, negotiation and presentation
• Excellent verbal and written communications
• Sound knowledge of the dynamics of the allocated market.

EXPERIENCE

• Prior sales experience especially in the financial services industry is highly
• Go-getter freshers with an aptitude for sales,
• Exposure to trade finance products is mandatory.

• Lead and manage multiple complex projects simultaneously, from initiation to closure.
• Define project scope, goals, and deliverables that support business objectives.
• Develop detailed project plans, including timelines, resource allocation, and budget management.
• Identify, assess, and manage project risks and issues, developing mitigation strategies.
• Coordinate and collaborate with cross-functional teams, including IT, operations, marketing, and finance.
• Communicate project status, updates, and key decisions effectively to stakeholders and senior management.
• Ensure adherence to project management best practices and company standards.
• Facilitate project team meetings and drive decision-making.
• Monitor project performance using appropriate tools and techniques.
• Continuously seek opportunities to improve project management processes and team efficiency.

• Bachelor's degree in Business Administration, Management, Engineering, or a related field. PMP or equivalent project management certification is highly desirable.
• Minimum of 7-10 years of experience in project management, with a significant focus on business operations or process improvement projects.
• Proven success in managing complex, cross-functional projects from start to finish.
• Strong understanding of project management methodologies (e.g., Agile, Waterfall).
• Excellent leadership, team management, and interpersonal skills.
• Proficiency in project management software (e.g., Jira, Asana, Microsoft Project).
• Exceptional analytical, problem-solving, and critical thinking abilities.
• Outstanding written and verbal communication skills, with the ability to present complex information clearly.
• Ability to work independently and manage priorities effectively in a remote environment.
• Demonstrated ability to influence and build relationships with stakeholders at all levels.