What Jobs are available for Service Industry in Ruiru?
Showing 1416 Service Industry jobs in Ruiru
Field Service Technician (Industrial Equipment)
Posted 1 day ago
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Job Description
Our client is seeking a skilled and dedicated Field Service Technician to maintain and repair industrial equipment across various client sites. This role involves a mix of on-site work and remote support, providing a hybrid work arrangement. You will be responsible for diagnosing and resolving technical issues, performing routine maintenance, and ensuring the optimal performance and longevity of specialized machinery. The ideal candidate possesses strong mechanical and electrical aptitude, excellent troubleshooting skills, and a commitment to providing high-quality service.
Responsibilities:
Qualifications:
Responsibilities:
- Perform installation, maintenance, troubleshooting, and repair of industrial machinery and equipment at customer locations.
- Diagnose mechanical, electrical, and control system issues using appropriate diagnostic tools and techniques.
- Execute preventive maintenance schedules to ensure equipment reliability and minimize downtime.
- Respond promptly to service calls and provide effective solutions to technical problems.
- Document all service activities, including repairs performed, parts used, and time spent, using company reporting systems.
- Collaborate with customers to ensure satisfaction and provide technical guidance.
- Maintain an inventory of spare parts and tools, ensuring proper usage and storage.
- Adhere to all safety regulations and company policies during on-site visits and workshop activities.
- Provide remote support to clients when necessary, guiding them through troubleshooting steps.
- Participate in training sessions to stay updated on new equipment and technologies.
- Generate service reports and recommend potential upgrades or improvements to equipment.
- Ensure the cleanliness and organization of service vehicles and work areas.
Qualifications:
- Technical degree or certification in Mechanical Engineering, Electrical Engineering, Industrial Technology, or a related field.
- 3-5 years of experience as a Field Service Technician, preferably with industrial equipment.
- Strong diagnostic and troubleshooting skills related to mechanical, electrical, and hydraulic systems.
- Proficiency with hand tools, power tools, and diagnostic equipment.
- Ability to read and interpret technical manuals, blueprints, and schematics.
- Excellent customer service and communication skills.
- Willingness to travel to various client sites as required.
- Ability to work independently and manage time effectively.
- Basic understanding of control systems and PLC troubleshooting is a plus.
- Familiarity with safety procedures in an industrial environment.
- This role serves our client operating in the vicinity of Mlolongo, Machakos, KE , and involves a hybrid work schedule.
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Field Service Engineer - Industrial Machinery
Posted 1 day ago
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Job Description
Our client, a leading manufacturer of specialized industrial machinery, is seeking a highly skilled and experienced Field Service Engineer to provide remote technical support, diagnostics, and guidance. This is a critical fully remote contractor position where you will be the primary point of contact for troubleshooting and resolving complex issues with our machinery installations across various client sites. Your expertise in mechanical, electrical, and operational diagnostics will be crucial in ensuring minimal downtime and maximum client satisfaction.
Responsibilities:
Responsibilities:
- Provide remote technical support, including troubleshooting, diagnostics, and repair guidance for industrial machinery.
- Analyze equipment malfunctions through remote monitoring tools and diagnostic data.
- Guide on-site technicians or client personnel through complex repair and maintenance procedures.
- Develop and deliver remote training sessions for clients on equipment operation and maintenance.
- Maintain detailed service reports, documenting issues, resolutions, and recommended preventative measures.
- Identify recurring problems and provide feedback to the engineering and product development teams for product improvements.
- Manage spare parts inventory and recommend necessary replacements based on diagnostic assessments.
- Stay up-to-date with product updates, technical bulletins, and service manuals.
- Collaborate with internal support teams to escalate and resolve challenging technical issues.
- Ensure adherence to all safety protocols and guidelines during remote assistance.
- Contribute to the development of remote support tools and knowledge base articles.
- Manage your schedule effectively to provide timely support to clients globally.
- Minimum of 5 years of experience as a Field Service Engineer or similar technical support role, specializing in industrial machinery.
- Strong background in mechanical, electrical, and hydraulic systems.
- Proven ability to diagnose and troubleshoot complex machinery issues remotely.
- Excellent understanding of control systems and automation technologies relevant to industrial equipment.
- Proficiency with diagnostic tools and software.
- Exceptional communication, interpersonal, and customer service skills, with the ability to clearly explain technical procedures.
- Ability to work independently and manage time effectively in a remote, contractor capacity.
- Familiarity with reading technical drawings, schematics, and manuals.
- Technical certification or degree in Mechanical Engineering, Electrical Engineering, or a related field is preferred.
- Experience with (Specific Machinery Type, e.g., CNC Machines, Packaging Equipment) is a strong advantage.
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Field Service Technician - Industrial Machinery
Posted 1 day ago
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Job Description
Our client, a leading provider of industrial automation solutions, is seeking a skilled and reliable Field Service Technician to join their growing operations in Ruiru, Kiambu, KE . This position involves the installation, maintenance, and repair of complex machinery and equipment at client sites. The successful candidate will be responsible for diagnosing and resolving technical issues, performing routine preventative maintenance, and ensuring all installations meet strict quality and safety standards. This role requires a strong mechanical and electrical aptitude, with the ability to interpret technical manuals, schematics, and blueprints. You will be expected to provide on-site technical support to customers, troubleshoot equipment malfunctions, and implement effective repair solutions. Excellent customer service skills are essential, as you will be the primary point of contact for clients requiring technical assistance. This role demands a proactive approach to problem-solving and a commitment to minimizing downtime for our client's machinery. The technician will also be responsible for documenting service calls, reporting on repair activities, and maintaining an inventory of spare parts. Travel to various customer locations within the region will be a significant part of this role. A valid driver's license and willingness to travel are mandatory. The ideal candidate will have a technical diploma or equivalent experience in a related field, such as electrical engineering technology or mechanical maintenance. Proven experience working with industrial equipment, preferably in a field service capacity, is required. Strong diagnostic skills and the ability to work independently with minimal supervision are crucial. Safety is paramount, and the candidate must adhere to all company and site-specific safety protocols. This is an excellent opportunity for a dedicated technician looking to advance their career with a reputable organization.
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2
Field Service Technician - Industrial Automation
Posted 1 day ago
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Job Description
Our client is seeking a highly skilled and motivated Field Service Technician specializing in Industrial Automation to join their team. This is a fully remote position, focused on providing expert technical support and maintenance for automated systems. While the role involves travel to client sites, the administrative, planning, and remote support aspects of the job are managed from a dedicated home office. The technician will be responsible for installation, troubleshooting, repair, and preventative maintenance of complex industrial control systems, robotics, and machinery. The ideal candidate possesses strong electrical, mechanical, and software troubleshooting skills, coupled with excellent customer service abilities.
Responsibilities:
Qualifications:
This role demands a technically adept individual with a proactive approach to problem-solving and a dedication to client satisfaction, operating effectively within a remote framework that supports field operations.
Responsibilities:
- Perform on-site installation, calibration, and commissioning of industrial automation equipment and systems.
- Diagnose and resolve complex technical issues related to PLCs, HMIs, robotics, and other automated machinery.
- Conduct preventative maintenance and service inspections to ensure optimal equipment performance.
- Provide remote technical support and troubleshooting assistance to clients.
- Develop and deliver technical training to client personnel on equipment operation and maintenance.
- Maintain accurate service reports, documenting work performed, parts used, and client feedback.
- Adhere to all safety protocols and ensure a safe working environment during on-site visits.
- Collaborate with engineering and sales teams to provide technical expertise and solutions.
- Manage inventory of spare parts and tools.
- Identify opportunities for system upgrades and improvements.
Qualifications:
- Diploma or Bachelor's degree in Electrical Engineering Technology, Industrial Automation, Mechanical Engineering, or a related field.
- Minimum of 4 years of hands-on experience as a Field Service Technician in industrial automation.
- Proficiency in troubleshooting and programming PLCs (e.g., Siemens, Allen-Bradley), HMIs, and robotic systems.
- Strong understanding of electrical schematics, mechanical systems, and control logic.
- Excellent problem-solving and diagnostic skills.
- Strong customer service and communication skills.
- Ability to work independently and manage travel logistics effectively.
- Willingness to travel extensively to client locations as required.
- Proficiency in using diagnostic tools and test equipment.
- Commitment to safety and quality standards.
This role demands a technically adept individual with a proactive approach to problem-solving and a dedication to client satisfaction, operating effectively within a remote framework that supports field operations.
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3
Lead Field Service Engineer - Industrial Automation
Posted 1 day ago
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Job Description
Our client is seeking a highly skilled Lead Field Service Engineer with extensive experience in industrial automation systems and equipment installation, maintenance, and repair. This is a critical, fully remote position that requires a proactive and technically proficient individual to provide expert support to our customer base across various regions. While the role is remote, it necessitates significant travel to client sites for hands-on troubleshooting, preventative maintenance, and installation supervision. The Lead Field Service Engineer will be responsible for diagnosing complex technical issues, developing and implementing effective repair strategies, and ensuring the optimal performance of installed systems. You will also play a key role in training customer personnel on system operation and maintenance best practices. This role demands a deep understanding of mechanical, electrical, and software aspects of industrial automation, including PLCs, robotics, and HMI systems. The successful candidate will possess excellent problem-solving skills, the ability to work independently, and strong communication abilities to effectively liaunt with clients and internal engineering teams. Responsibilities include conducting on-site inspections, performing system upgrades and modifications, and documenting all service activities accurately. You will also contribute to the development of service manuals and technical documentation. A Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field is required, along with a minimum of 7 years of relevant field service experience in industrial automation. Certifications in specific automation platforms are highly desirable. The ability to travel frequently (up to 75% of the time) is essential. This role offers the flexibility to manage your work from a remote location, but requires you to be available for immediate deployment to customer sites when needed. We are looking for a self-starter who can take ownership of service challenges and ensure customer satisfaction through exceptional technical support and efficient resolution of issues. Your expertise will be vital in maintaining the operational continuity and efficiency of our clients' automated manufacturing processes.
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4
Senior Field Service Technician, Industrial Machinery
Posted 1 day ago
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Job Description
Our client is a prominent manufacturer of specialized industrial machinery seeking a highly skilled and experienced Senior Field Service Technician to join their team in Thika, Kiambu, KE . This is a field-based role requiring a strong mechanical and electrical aptitude, coupled with exceptional troubleshooting and diagnostic abilities. You will be responsible for the installation, maintenance, repair, and servicing of our advanced machinery at client sites across the region. The ideal candidate will have a proven history of working with complex industrial equipment, diagnosing issues, and implementing effective solutions to minimize downtime and ensure optimal performance. Responsibilities include performing routine maintenance, conducting in-depth diagnostics, repairing mechanical and electrical failures, and providing technical support and training to customers. You will be expected to maintain accurate service records, manage spare parts inventory, and ensure customer satisfaction. A commitment to safety protocols and the ability to work independently with minimal supervision are essential. This role requires excellent customer service skills, strong problem-solving capabilities, and the flexibility to travel frequently within the designated service area. A background in heavy machinery, manufacturing equipment, or similar industrial applications is highly preferred.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Install, commission, and service industrial machinery at customer locations.
- Perform routine preventative maintenance and inspections.
- Diagnose and repair mechanical, electrical, and hydraulic system failures.
- Troubleshoot complex technical issues effectively and efficiently.
- Provide on-site technical support and customer training.
- Maintain detailed service reports and documentation.
- Manage and replenish spare parts inventory.
- Ensure adherence to all safety regulations and company policies.
Qualifications:
- Technical certification in a relevant field (e.g., Mechanical Engineering Technology, Electrical Engineering Technology) or equivalent experience.
- Minimum of 5 years of experience as a Field Service Technician or in a similar hands-on technical role.
- Proficiency in diagnosing and repairing complex industrial machinery.
- Strong understanding of mechanical, electrical, and hydraulic systems.
- Ability to read and interpret technical manuals, schematics, and blueprints.
- Excellent troubleshooting and problem-solving skills.
- Strong customer service and communication abilities.
- Valid driver's license and willingness to travel extensively.
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5
Senior Field Service Engineer - Industrial Automation
Posted 1 day ago
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Job Description
Our client, a global leader in industrial automation solutions, is seeking an experienced Senior Field Service Engineer to provide remote technical support, diagnostics, and guidance for complex machinery and systems. While the role involves occasional on-site visits, the primary focus will be on remote support, troubleshooting, and client assistance, making this a hybrid opportunity with significant remote work flexibility. You will be a crucial link between our engineering teams and our on-site client operations, ensuring maximum uptime and optimal performance.
Responsibilities:
Qualifications:
Responsibilities:
- Provide remote technical support and troubleshooting for industrial automation equipment, including PLCs, robotics, and HMI systems.
- Diagnose hardware and software issues using remote diagnostic tools and client-provided information.
- Guide on-site technicians and client personnel through complex installation, maintenance, and repair procedures.
- Develop and deliver remote training sessions for clients on equipment operation, maintenance, and troubleshooting.
- Analyze performance data and system logs to identify potential issues and recommend preventive maintenance.
- Collaborate with internal engineering teams to report product issues, provide feedback, and contribute to product improvements.
- Prepare detailed technical reports on service activities, findings, and resolutions.
- Manage spare parts inventory and logistics for service interventions.
- Ensure all work performed complies with safety standards and company policies.
- On-site travel will be required for complex or critical interventions, estimated at 15-25% of the time.
Qualifications:
- Associate's or Bachelor's degree in Electrical Engineering, Mechatronics, Industrial Technology, or a related field.
- Minimum of 6 years of experience in field service, maintenance, or technical support for industrial automation systems.
- Proficiency in troubleshooting PLCs (e.g., Siemens, Allen-Bradley), HMIs, and robotic systems.
- Strong understanding of electrical schematics, mechanical drawings, and control system logic.
- Experience with remote diagnostic tools and remote access technologies.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills, with the ability to explain technical concepts clearly.
- Ability to work independently and manage priorities effectively.
- Willingness to travel occasionally for on-site support as required.
- Familiarity with industrial networks (e.g., Ethernet/IP, Profinet) is a plus.
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6
Remote Field Service Technician (Industrial Automation)
Posted 1 day ago
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Job Description
Our client is seeking a dedicated and technically proficient Remote Field Service Technician specializing in Industrial Automation. This role is designed to be fully remote, allowing you to provide critical support and maintenance to clients' automated systems from your own location. You will be responsible for troubleshooting, repairing, and maintaining a wide range of industrial automation equipment, including programmable logic controllers (PLCs), robotic systems, human-machine interfaces (HMIs), and various sensors and actuators. Your expertise will ensure minimal downtime and optimal performance of our clients' manufacturing and production lines. Key responsibilities include providing remote technical support to on-site personnel, guiding them through diagnostic procedures and repair processes via video calls, written instructions, and phone support. You will also be involved in remote diagnostics and configuration of automation systems, analyzing equipment performance data, and recommending preventative maintenance strategies. The ability to interpret complex electrical schematics, mechanical drawings, and control system logic is essential. A strong understanding of industrial networking protocols (e.g., Ethernet/IP, Profinet, Modbus) is highly desirable. The ideal candidate will have a technical degree or certification in Industrial Automation, Electrical Engineering Technology, or a related field, coupled with 3-5 years of hands-on experience with industrial automation systems. Excellent problem-solving skills, exceptional communication abilities, and patience are crucial for effectively guiding others through technical procedures remotely. You must be comfortable using remote access software and digital communication tools. This role requires a self-motivated individual who can work independently and manage their time effectively to provide timely and reliable support to clients across various industries. If you are a skilled technician passionate about industrial automation and seeking a challenging remote career opportunity, we encourage you to apply. Join our client's team and contribute to the operational success of businesses by ensuring their automation systems run smoothly and efficiently, all from a remote setting.
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7
Senior Field Service Technician - Industrial Automation
Posted 1 day ago
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Job Description
Our client is a leading provider of industrial automation solutions, committed to delivering exceptional service and support to its clients. We are seeking a highly skilled and experienced Senior Field Service Technician to join our fully remote technical support team. In this role, you will be responsible for providing remote troubleshooting, diagnostics, and technical support for a wide range of industrial automation systems, including PLCs, HMIs, robotic cells, and SCADA systems. You will guide on-site personnel through complex repair procedures, system integrations, and preventative maintenance tasks. A deep understanding of electrical, mechanical, and control systems is essential. Responsibilities include analyzing system malfunctions, interpreting technical schematics and manuals, and developing effective solutions to minimize downtime for our clients. You will also play a key role in documenting technical issues, resolutions, and contributing to the knowledge base for future reference. The ideal candidate possesses an Associate's or Bachelor's degree in Electrical Engineering Technology, Industrial Automation, or a related field, with a minimum of 7 years of hands-on experience as a field service technician in an industrial automation environment. Proven expertise in troubleshooting and repairing PLCs (e.g., Siemens, Allen-Bradley), HMIs, and industrial networks is mandatory. Experience with robotic systems (e.g., FANUC, KUKA) and SCADA systems is highly desirable. This is a remote-first position requiring exceptional problem-solving skills, clear communication, and the ability to effectively guide external personnel through intricate technical procedures. You must be a self-starter, capable of managing your workload and troubleshooting complex issues from a remote location, supporting operations in areas including **Thika, Kiambu, KE**. Strong understanding of industrial safety protocols is critical. This is an excellent opportunity to leverage your technical expertise to keep vital industrial operations running smoothly.
Responsibilities:
Responsibilities:
- Provide remote troubleshooting and technical support for industrial automation systems.
- Guide on-site personnel through diagnostic and repair procedures.
- Analyze system malfunctions and identify root causes.
- Interpret technical schematics, manuals, and diagrams.
- Develop and document solutions to minimize equipment downtime.
- Contribute to the creation and maintenance of technical documentation and knowledge bases.
- Collaborate with engineering and product development teams to resolve issues.
- Ensure adherence to all industrial safety protocols.
- Manage support escalations and ensure timely resolution.
- Associate's or Bachelor's degree in Electrical Engineering Technology, Industrial Automation, or a related field.
- 7+ years of experience as a Field Service Technician in industrial automation.
- In-depth knowledge of PLCs, HMIs, VFDs, and industrial networks.
- Proven experience troubleshooting and repairing complex automation systems.
- Familiarity with robotic systems and SCADA platforms is highly desirable.
- Excellent problem-solving and diagnostic skills.
- Strong verbal and written communication abilities for remote guidance.
- Ability to work independently and manage time effectively in a remote setting.
- Commitment to industrial safety standards.
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