478 Service Advisors jobs in Nairobi

About Us

We are a Sustainability firm dedicated to unlocking growth opportunities for businesses that drive inclusive and sustainable development. Our focus is on businesses that deliver measurable financial returns alongside social and environmental impact.

Through capital investments, capacity building, and technical assistance, we partner with mission-aligned investors, development partners, and ecosystem enablers to strengthen the sector across Africa

We are seeking a
high-caliber Investment Analyst
to join our team. The ideal candidate is an analytically strong, detail-oriented professional who is passionate about business growth, impact investing, and translating data-driven insights into sound investment decisions.

Key Responsibilities

1. Investor Readiness & Technical Assistance

2. Work directly with businesses to strengthen their investor readiness through financial modeling, governance, and reporting support.

3. Identify operational or capacity gaps and coordinate with partners to deliver technical assistance.
4. Support training, coaching, and workshops that help businesses enhance financial management, strategy, and investment appeal.

2.Deal Sourcing & Pipeline Development

• Identify and screen high-potential businesses aligned with our investment thesis and impact mandate.
• Conduct initial business assets including market potential, growth readiness, financial performance, and impact contribution.
• Develop and maintain a structured deal pipeline, including market mapping and tracking of potential investees.
• Build relationships with accelerators, incubators, and enterprise support organizations to identify investable s.

3.Due Diligence & Valuation

• Conduct comprehensive due diligence covering financial, operational, and impact aspects of potential investments.
• Develop robust financial models, perform sensitivity analyses, and determine valuation estimates.
• Assess risk exposure, management capacity, and business scalability.
• Prepare due diligence reports and investment memos for internal and investor review.

4. Investor Relations & Co-Investment Support

• Support engagement with existing and prospective investors, DFIs, and co-investment partners.
• Prepare investor materials, including pipeline summaries, performance dashboards, and impact reports.
• Manage investor data rooms, respond to due diligence queries, and coordinate co-investment documentation.
• Contribute to fundraising activities by preparing investment decks and portfolio impact case studies.

5. Portfolio Monitoring & Impact Reporting

• Track portfolio company performance, monitor financial KPIs, and assess social and environmental outcomes.
• Compile quarterly and annual performance and impact reports for internal and external stakeholders.
• Identify and support value creation opportunities across the portfolio.

Qualifications & Skills

• Bachelor's degree in Finance, Economics, Business, Accounting, or related field. Master's degree or CFA certification is an advantage.
• 3–5 years of relevant experience in investment analysis, financing, private equity, venture capital, or impact investing.
• Strong financial modeling, valuation, and investment appraisal skills.
• Solid understanding of the landscape, including challenges around access to finance, capacity building, and scaling.
• Familiarity with blended finance structures, DFIs, and impact measurement frameworks (e.g., IRIS+, SDGs).
• Excellent analytical, presentation, and communication skills.
• Strong interpersonal skills and the ability to engage with entrepreneurs, investors, and development partners.
• High integrity, curiosity, and a commitment to sustainable economic growth.

Application:

Send you CV and Cover Letter to by 20th October 2025

Company Description

MultiScope Consulting Engineers is a Kenyan firm established in April 2001 and later registered as a limited company in April 2007. Specializing in civil engineering and related development projects, MultiScope adopts a multi-disciplinary teamwork approach for various engineering problems. The firm handles jobs with its core staff as team leaders and brings in expert consultants when necessary. The directors oversee the progress of various teams to ensure quality consultancy services in fields such as Structural Engineering, Transportation Engineering, Water Supply and Sanitation Engineering, Geotechnical Engineering, Structural Audit and Integrity Assessment, and Forensic Engineering.

Role Description

This is a full-time on-site role for a Resident Structural Engineer. The position is located in Nairobi County, Kenya. The Resident Structural Engineer will be responsible for conducting structural analyses, preparing calculations, overseeing structural engineering tasks, and collaborating on civil engineering projects. The role also involves the use of Computer-Aided Design (CAD) software to create accurate design models and drawings according to project requirements and standards.

Qualifications

• Strong skills in Structural Engineering and Civil Engineering
• Proficiency in conducting Structural Analysis and preparing Calculations
• Experience with Computer-Aided Design (CAD)
• Excellent problem-solving and teamwork abilities
• Bachelor's degree in Civil Engineering or Structural Engineering from a recognized institution
• Professional registration with EBK is mandatory
• Minimum 6 years of experience
• Strong written and verbal communication skills
• Previous experience in consultancy or relevant engineering projects is beneficial

• Conceptualize and develop unique, high-quality menus for various events (weddings, corporate functions, private parties).
• Create detailed recipes, including ingredient lists, preparation methods, and plating instructions.
• Research and propose innovative culinary concepts, food pairings, and beverage suggestions.
• Accommodate diverse dietary needs, allergies, and preferences with creativity and expertise.
• Develop visually appealing presentation ideas and guidelines for food and beverage service.
• Collaborate with clients and event coordinators via video calls and digital platforms to understand their vision and requirements.
• Provide culinary consultations, offering expert advice on menu planning and execution.
• Stay updated on global culinary trends, ingredients, and techniques.
• Assist in sourcing high-quality, unique, and seasonal ingredients where feasible.
• Develop cost-effective menu options without compromising on quality or creativity.

About SBC

Sustainable Business Consulting (SBC) was established in 2016 with the vision of helping business to attain economic prosperity by being environmentally restorative and socially just.

SBC is a trusted partner in advancing sustainable business models, ESG integration, and responsible investment practices in Uganda and the East African region. We support corporates, SMEs, startups, financial institutions, and development partners to design strategies that drive profitability, resilience, and positive social and environmental impact.

Who we are looking for:

We are seeking passionate professionals and consultants who bring deep expertise, a willingness to give back, and a commitment to nurturing Uganda's entrepreneurial ecosystem. If you have experience in any of the following areas, we'd love to hear from you:

This is your chance to make a lasting impact by sharing your knowledge, offering strategic guidance, and walking alongside innovators who are building a more sustainable, inclusive, and resilient economy.

Position: Consulting Legal Expert

Contract of Type: Part time

Job Summary:

We are seeking an Associate Legal Expert to provide strategic legal guidance and technical expertise to SBC. The Legal Expert will play a critical role in ensuring compliance with national and international laws, regulations, and best practices related to corporate governance, ESG, sustainable finance, and impact investment. This role is ideal for a highly motivated professional with a strong legal background, business acumen, and an interest in sustainability.

Key Responsibilities:

·Provide legal advisory services on corporate governance, contracts, partnerships, and regulatory compliance.

· Review, draft, and negotiate agreements, MoUs, consultancy contracts, and partnership frameworks.

·Advise on regulatory requirements related to ESG, sustainable finance, green investments, and environmental compliance in Uganda and East Africa.

· Support clients in aligning with national laws, regional policies, and international frameworks (ESG)

·Conduct legal due diligence for projects, investments, and partnerships.

· Stay abreast of legislative changes and advise on implications for clients' operations.

·   Act as the primary point of contact with government bodies and regulatory agencies in Uganda. Stay informed about changes in laws affecting the real estate and construction industries and advise management accordingly.

·   Provide training and capacity-building on legal aspects of sustainability, corporate governance, and responsible business conduct.

·   Support dispute resolution and risk management strategies.

·   Dispute Resolution: Manage and provide support in any legal disputes or litigation

·   Ensure SBC's internal legal compliance and risk frameworks are up to date.

Qualifications & Experience

·   A Bachelor of Laws (LL.B) degree; master's degree in law, Corporate/Commercial Law, or International Business Law is an advantage.

·   Advocate of the High Court of Uganda with a valid practicing certificate.

·   Minimum 5 years' post-qualification experience, preferably in corporate/commercial law, ESG, or development consulting.

·   Demonstrated experience advising businesses, financial institutions, or NGOs on regulatory compliance and governance.

·   Familiarity with sustainability, ESG standards, and impact investment frameworks is highly desirable.

·   Excellent drafting, negotiation, and analytical skills.

·   Strong interpersonal and communication skills with ability to work across diverse stakeholders.

·   Self-motivated, able to work independently on a part-time/consultancy basis.

Send your CV , Cover letter and Proficiency certificate to with the title LEGAL EXERT - UGANDA

A Business Data Analytics and Research intern plays a crucial role in organizations by leveraging data to drive strategic decision-making, conducting research to identify market trends, and optimizing business operations. Below are key responsibilities and skills typically associated with this role:

Key Responsibilities:

1. Data Collection and Analysis
   :

2. Gather and analyze business, market, and financial data from various sources to provide insights into performance and trends.

3. Use statistical tools to interpret data sets, identifying patterns and trends that inform business decisions.

2.Data Visualization, Reporting and Presentation
:

• Prepare and present detailed reports, dashboards, and visualizations that summarize key data insights and findings.
• Communicate complex data results to non-technical stakeholders in a clear and actionable manner.
• Capacity to develop concept notes and proposals based on market research gaps

3. Market Research
:

• Conduct qualitative and quantitative research to identify new market opportunities, competitor analysis, and customer preferences.
• Evaluate market conditions, industry trends, and competitors' activities to support business growth strategies.
• Prepare presentations based on market research reports

4.Business Performance Monitoring
:

• Monitor key performance indicators (KPIs) to track business progress and identify areas for improvement.
• Recommend improvements based on data insights to optimize processes, reduce costs, and increase profitability.

5.Collaborating with Teams
:

• Work closely with different departments such as marketing, finance, and operations to align data-driven insights with business objectives.
• Provide support for product development, sales strategies, and customer experience initiatives through data analysis.

6.Data Management
:

• Ensure the accuracy, completeness, and security of data.
• Develop and maintain databases, data collection systems, and strategies for efficient data storage and retrieval.

Key Skills:

1.Data Analytics Tools
:

• Proficient in tools like SQL, Excel, Tableau, Power BI, Google Analytics, and other business intelligence platforms.

2.Statistical Analysis
:

• Knowledge of statistical software (e.g., R, SAS, SPSS) and techniques such as regression analysis, hypothesis testing, and predictive modeling.

3.Research and Excellent Writing skills:

• Strong ability to conduct both primary and secondary research, including surveys, interviews, and literature reviews.
• Capacity to develop report and concepts based on market research reports

4.Problem-Solving
:

• Analytical thinking to identify issues, trends, and opportunities through data, and propose actionable solutions.

5.Communication Skills
:

• Excellent written and verbal communication skills to present findings and recommendations clearly to stakeholders.

6.Attention to Detail
:

• High level of precision in handling large data sets and ensuring data accuracy.

7.Project Management
:

• Ability to manage multiple research projects simultaneously, ensuring timely delivery of results.

Education, knowledge and experience:

• A degree in Agricultural Economics or a related field.
• Experience in management and analysis of data.
• Field experience and synthesis of data and lessons for learning
• Knowledge and savvy of data analysis software, especially Stata.
• Very strong analytical skills and applied statistical experience.
• Good scientific wring experience.

• Develop innovative and customized menus for diverse client needs.
• Advise on culinary techniques, ingredient selection, and food preparation methods.
• Consult on kitchen design, workflow optimization, and equipment selection.
• Provide guidance on food cost control, inventory management, and waste reduction.
• Develop recipes and plating specifications for high-quality presentation.
• Advise on food safety, hygiene standards, and compliance.
• Offer training guidance for kitchen staff via remote sessions.
• Stay abreast of current food trends, global cuisines, and dietary requirements.
• Create digital culinary content and presentations for client proposals.
• Foster strong client relationships through effective remote communication.

• Culinary degree or equivalent professional experience.
• 10+ years of experience as a Head Chef or Senior Culinary role in reputable establishments.
• Proven expertise in menu development, food costing, and kitchen management.
• Strong understanding of global cuisines, dietary needs, and food trends.
• Excellent creativity, palate, and presentation skills.
• Proficiency in digital communication tools and platforms.
• Ability to work independently and manage multiple client projects remotely.
• Strong problem-solving and decision-making abilities.
• Excellent written and verbal communication skills.

Company Description
Our client is a technology company that is working to connect over 1 million homes in Africa to satelite internet services. This role reports to the Business Manager.

Job Description
Job Purpose:
To drive the acquisition of new customers and maximize sales revenue by effectively presenting products/services, actively generating and nurturing leads, converting leads, and ensuring high levels of customer satisfaction.

Key Responsibilities:

• Generating and Nurturing Leads:

• Proactively identify and pursue new sales opportunities through various channels, including referrals, community engagement, and local events.

• Distribute marketing materials and engage in local promotional activities to attract potential customers.
• Capture and qualify lead information accurately in the CRM system for follow-up.

• Follow up diligently on all assigned leads (walk-ins, web inquiries, phone calls) to move them through the sales pipeline.

• Achieving Sales Targets (Units Sold & Revenue Generated):

• Proactively engage with walk-in customers and follow up on leads to identify their needs and recommend suitable products/services.

• Conduct effective product demonstrations and articulate value propositions to prospective customers.
• Negotiate and close deals to meet or exceed weekly and monthly unit and revenue targets.

• Maintain an in-depth knowledge of the product, pricing, and promotional offers.

• Customer Conversion:

• Develop and implement effective sales techniques to convert inquiries and leads into successful sales.

• Address customer objections and concerns professionally to move them through the sales funnel.

• Maintain accurate records of customer interactions and conversion outcomes.

• Ensuring Customer Satisfaction:

• Provide excellent pre-sale and post-sale customer service, ensuring a positive customer experience.

• Actively solicit and respond to customer feedback (e.g., through quick surveys or ratings).

• Resolve customer queries or escalate issues promptly to ensure customer satisfaction and loyalty.

• Reporting & Administration:

• Accurately record all sales transactions, lead sources, and customer data.

• Provide regular reports on sales performance, conversion rates, and customer feedback to the Business Manager.

Qualifications

2 years of aggressive sales experience selling technology solutions in Kenya.

Additional Information

Starting salary is Kshs 35,000 per month.

Our client
Kärcher
is looking for a
Customer Care Specialist.

About
Kärcher

Kärcher is the world's leading provider of cleaning technology, recognised globally for innovation, quality, and sustainability. Our Kenyan operations are built on strong partnerships with dealers and distributors, delivering solutions that combine performance, efficiency, and impact.

The Opportunity

Join Kärcher as a
Customer Care Specialist

and be at the heart of driving customer satisfaction and growth in Kenya. This isn't just a support role – it's your opportunity to work directly with our dealers, distributors, and global teams, solving challenges, building strong relationships, and ensuring customers experience the very best of Kärcher. If you're ambitious, detail-oriented, and ready to grow with a global brand, this is the role for you.

What You will Do

• Be the go-to person for dealers and distributors across Kenya and East Africa.
• Handle questions on product availability, pricing, orders, and deliveries with speed and professionalism.
• Proactively update clients on orders and shipments, ensuring no surprises.
• Manage after-sales queries, complaints, and returns alongside the service team.
• Enter and track orders in SAP, ensuring accuracy in pricing, discounts, and terms.
• Liaise with warehouses, clearing agents, and logistics teams to guarantee timely deliveries.
• Prepare trade documents (invoices, packing lists, certificates, inspection requirements).
• Keep customer and product data accurate and up to date.
• Share customer feedback and market insights that shape sales strategies.

What We are Looking For

• Degree / Diploma in Business Administration, Supply Chain, Sales, or a related field.
• 2–3 years' experience in sales support, order management, or customer-facing roles.
• Strong communication, problem-solving, and multitasking skills.
• Proficiency in Microsoft Office; SAP experience is a plus.
• A self-starter who is detail-oriented, ambitious, and thrives in fast-paced environments.
• A team player who enjoys collaborating across sales, supply chain, and customer teams.

Why Join
Kärcher

Grow with a global leader

– gain exposure to international systems, practices, and networks.

Fast-track your career

– this role is a launchpad for ambitious professionals who want to move into commercial, operations, or leadership roles.

Be part of innovation

– work with a brand that's shaping cleaning technology worldwide.

Make an impact

– your work will directly influence customer satisfaction and regional growth.

Apply Now – Be Part of Kärcher's Global Success Story:

Send your CV and cover letter to

with the subject line
"Customer Care Specialist"

by
C.O.B. Wednesday, 15th October 2025

.

Company Description
Our client is a technology company that is working to connect over 1 million homes in Africa to satelite internet services. .

Job Description
The duties and responsibilities associated with this Receptionist position are as follows:

• Generating and Nurturing Leads:

• Proactively identify and pursue new sales opportunities through various channels, including referrals, community engagement, and local events.

• Distribute marketing materials and engage in local promotional activities to attract potential customers.
• Capture and qualify lead information accurately in the CRM system for follow-up.

• Follow up diligently on all assigned leads (walk-ins, web inquiries, phone calls) to move them through the sales pipeline.

• Achieving Sales Targets (Units Sold & Revenue Generated):

• Proactively engage with walk-in customers and follow up on leads to identify their needs and recommend suitable products/services.
• Conduct effective product demonstrations and articulate value propositions to prospective customers.
• Negotiate and close deals to meet or exceed weekly and monthly unit and revenue targets.
• Maintain an in-depth knowledge of the product, pricing, and promotional offers.
• Front Desk Management & Visitor Experience:
• Be the primary point of contact for all incoming visitors, greeting them professionally and courteously.
• Maintain a tidy, organized, and welcoming reception area at all times.
• Handle general inquiries from visitors and direct them to the appropriate department or individual with efficiency and accuracy.
• Communication & Call Handling:
• Answer, screen, and forward all incoming phone calls in a timely and professional manner.
• Take accurate messages and ensure they are promptly delivered to the intended recipient.
• Manage incoming and outgoing correspondence, including sorting and distributing mail and deliveries.
• Administrative Support:
• Assist with various administrative tasks
• Maintain office supplies inventory and place orders when necessary.
• Assist with scheduling appointments and maintaining calendars for key personnel as required.
• Acting as a Brand Ambassador:
• Consistently represent the company with a positive, professional, and helpful demeanor in all interactions.
• Embody the company's values and maintain a high standard of personal presentation and office tidiness.
• Provide accurate and up-to-date information about the company, its products, and services.

• Information Management:

• Maintain confidentiality of sensitive information and documents.

• Keep abreast of company policies, procedures, and relevant updates to provide accurate information to inquiries.

• The duties outlined in 2.3 may be updated from time to time by the Employer based on operational needs.

• The Employee agrees to diligently and faithfully perform all duties assigned to them and to comply with all lawful instructions given by the Employer.

Qualifications

5 years expereince as an Adminstration and Receptionist professional in a busy and technologically enabled environment.

Additional Information

Starting salary is Kshs 30,000 per month.