2 jobs in AfriBusiness Consulting
Regional Sales Manager
Posted today
Job Viewed
Job Description
Our client Karcher is looking for a Regional Sales Manager - Kenya
ABOUR KARCHER
Kärcher is the world's leading provider of cleaning technology, recognized globally for innovation, quality, and sustainability. We are committed to delivering solutions that drive efficiency and value for our customers across diverse industries.
THE ROLE
We are seeking a high-performing and commercially driven Regional Sales Manager - Kenya to join our team in Kenya. The successful candidate will be expected to hit the ground running: engaging confidently at CEO and executive levels, managing key accounts, and driving growth by bringing in new profitable business.
KEY RESPONSIBILITIES
- Achieve and exceed sales revenue targets agreed upon with the direct manager.
- Take ownership of sales performance within the assigned territory.
- Manage the sales network (dealers) to deliver on sales budgets.
- Research, identify, and onboard new dealers to expand the distribution network.
- Motivate, coach, and train dealers and multi-firm agents, ensuring strong sales performance across the channel.
- Implement sales policies according to company guidelines and develop key customers in the territory.
- Build and maintain trusted relationships with senior decision-makers (including CEOs) to strengthen Kärcher's market presence.
- Proactively identify, pursue, and secure new profitable accounts in line with the company's growth strategy.
- Manage and grow existing accounts to maximize revenue, profitability, and customer satisfaction.
- Leverage personal and professional networks to identify opportunities and accelerate business development.
- Monitor the market, competitors, and customer insights to inform and adjust sales strategy.
- Deliver compelling business proposals, presentations, and account strategies aligned with client needs.
- Use company resources effectively and efficiently to ensure customer satisfaction.
- Ensure effective use of CRM tools to track pipeline, forecast performance, and report to management.
REQUIREMENTS
- Bachelor's degree in Business, Marketing, Commerce, or a related field.
- At least 10 years' experience in a similar role in cleaning technology, industrial equipment, durable goods, capital goods, or automotive sectors.
- Proven success in new business acquisition and managing large accounts.
- Demonstrated experience managing dealer networks and indirect sales channels.
- Strong professional network in Kenya that can be leveraged for immediate opportunities.
- Proficiency in CRM systems and Microsoft Office Suite (Excel, PowerPoint).
- Fluency in English required; Swahili an advantage.
KEY COMPETENCIES
- Entrepreneurial mindset with a results-driven approach.
- Strong commercial acumen and ability to analyze markets.
- Strategic relationship builder with exceptional stakeholder management skills.
- Resilient, adaptable, and comfortable in fast-paced, competitive environments.
- Alignment with Kärcher's values of innovation, excellence, and integrity.
WHY JOIN US
At Kärcher, you will join a leader in cleaning technology and contribute to shaping our success story in Kenya. This role offers the opportunity to make a tangible impact by expanding our client portfolio and strengthening our market presence.
How to Apply:
Interested candidates are invited to send their CV and cover letter to
with the subject line
"Regional Sales Manager - Kenya"
by
C.O.B. Wednesday, 15th October 2025
.
Customer Care Specialist
Posted today
Job Viewed
Job Description
Our client
Kärcher
is looking for a
Customer Care Specialist.
About
Kärcher
Kärcher is the world's leading provider of cleaning technology, recognised globally for innovation, quality, and sustainability. Our Kenyan operations are built on strong partnerships with dealers and distributors, delivering solutions that combine performance, efficiency, and impact.
The Opportunity
Join Kärcher as a
Customer Care Specialist
and be at the heart of driving customer satisfaction and growth in Kenya. This isn't just a support role – it's your opportunity to work directly with our dealers, distributors, and global teams, solving challenges, building strong relationships, and ensuring customers experience the very best of Kärcher. If you're ambitious, detail-oriented, and ready to grow with a global brand, this is the role for you.
What You will Do
- Be the go-to person for dealers and distributors across Kenya and East Africa.
- Handle questions on product availability, pricing, orders, and deliveries with speed and professionalism.
- Proactively update clients on orders and shipments, ensuring no surprises.
- Manage after-sales queries, complaints, and returns alongside the service team.
- Enter and track orders in SAP, ensuring accuracy in pricing, discounts, and terms.
- Liaise with warehouses, clearing agents, and logistics teams to guarantee timely deliveries.
- Prepare trade documents (invoices, packing lists, certificates, inspection requirements).
- Keep customer and product data accurate and up to date.
- Share customer feedback and market insights that shape sales strategies.
What We are Looking For
- Degree / Diploma in Business Administration, Supply Chain, Sales, or a related field.
- 2–3 years' experience in sales support, order management, or customer-facing roles.
- Strong communication, problem-solving, and multitasking skills.
- Proficiency in Microsoft Office; SAP experience is a plus.
- A self-starter who is detail-oriented, ambitious, and thrives in fast-paced environments.
- A team player who enjoys collaborating across sales, supply chain, and customer teams.
Why Join
Kärcher
Grow with a global leader
– gain exposure to international systems, practices, and networks.
Fast-track your career
– this role is a launchpad for ambitious professionals who want to move into commercial, operations, or leadership roles.
Be part of innovation
– work with a brand that's shaping cleaning technology worldwide.
Make an impact
– your work will directly influence customer satisfaction and regional growth.
Apply Now – Be Part of Kärcher's Global Success Story:
Send your CV and cover letter to
with the subject line
"Customer Care Specialist"
by
C.O.B. Wednesday, 15th October 2025
.