2,717 Senior Field Operations Technician Remote jobs in Kenya
Lead Field Technician, Remote Systems Installation
Posted 20 days ago
Job Viewed
Job Description
Our client is looking for a Lead Field Technician specializing in the remote installation and maintenance of advanced systems. While the role involves on-site work at client locations, the administrative and planning aspects are fully remote, allowing for flexible working arrangements. You will be responsible for leading a team of technicians in the setup, calibration, and troubleshooting of complex industrial equipment. This includes ensuring all installations meet stringent quality and safety standards.
Key responsibilities include:
The ideal candidate will have a vocational degree or certification in a relevant technical field and a minimum of 4 years of hands-on experience in installing and maintaining complex systems. Strong leadership and team management skills are essential, as is the ability to work independently and solve problems effectively in diverse environments. Proficiency in using diagnostic tools and interpreting technical documentation is required. Familiarity with remote monitoring technologies and data logging is a plus. This role demands excellent communication skills and a commitment to delivering high-quality service. This is a challenging yet rewarding role for a skilled technician looking to lead critical projects in Kitale, Trans-Nzoia, KE , while leveraging remote coordination for efficiency.
Key responsibilities include:
- Supervising and guiding a team of field technicians during installation, maintenance, and repair operations.
- Interpreting technical blueprints, schematics, and manuals to ensure accurate system setup.
- Performing diagnostic tests and troubleshooting to identify and resolve system malfunctions.
- Installing, configuring, and testing hardware and software components of various systems.
- Ensuring all work is performed in compliance with safety regulations and company protocols.
- Documenting installation procedures, maintenance logs, and repair reports accurately.
- Providing technical support and training to end-users or junior technicians.
- Managing inventory of spare parts and tools required for field operations.
- Communicating effectively with project managers, engineers, and clients to provide status updates and resolve issues.
- Planning and scheduling work activities to optimize efficiency and minimize downtime.
- Contributing to the continuous improvement of installation and maintenance processes.
The ideal candidate will have a vocational degree or certification in a relevant technical field and a minimum of 4 years of hands-on experience in installing and maintaining complex systems. Strong leadership and team management skills are essential, as is the ability to work independently and solve problems effectively in diverse environments. Proficiency in using diagnostic tools and interpreting technical documentation is required. Familiarity with remote monitoring technologies and data logging is a plus. This role demands excellent communication skills and a commitment to delivering high-quality service. This is a challenging yet rewarding role for a skilled technician looking to lead critical projects in Kitale, Trans-Nzoia, KE , while leveraging remote coordination for efficiency.
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Field Installation Technician (Remote Support)
Posted 17 days ago
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Job Description
Our client is seeking a skilled Field Installation Technician to join their dynamic team. While the core of the work involves on-site installations, this specific role focuses on providing remote support and oversight for installation projects across various locations. This is a fully remote position where you will leverage your technical expertise to guide on-site teams, troubleshoot installation issues remotely, and ensure that all deployments meet quality standards. You will act as a crucial link between the project management team and the field engineers, providing real-time technical assistance and problem-solving from your remote workstation. Responsibilities include reviewing installation plans, conducting remote diagnostic tests, documenting installation progress and challenges, and escalating critical issues to senior technical staff when necessary. The ideal candidate will have a strong background in installation and maintenance, excellent communication skills, and the ability to explain technical procedures clearly. Proficiency with diagnostic tools, remote access software, and project management platforms is essential. You must be able to interpret technical manuals and schematics effectively. This is a remote-first role, requiring a high degree of self-motivation, organization, and the ability to work independently. You will play a vital role in ensuring the successful and efficient completion of installations without being physically present at every site. Collaboration with project managers, on-site technicians, and engineers will be constant through virtual channels. If you possess a strong technical aptitude, enjoy problem-solving, and prefer a flexible remote work arrangement where you can provide critical support and guidance, this opportunity is ideal for you.
Key Responsibilities:
Key Responsibilities:
- Provide remote technical support and guidance for installation projects.
- Troubleshoot installation issues and guide on-site technicians through resolution.
- Review installation plans and schematics to ensure accuracy and feasibility.
- Conduct remote diagnostic tests and system checks.
- Document installation progress, issues, and resolutions.
- Escalate complex technical problems to senior engineers when required.
- Communicate effectively with project managers and field teams via virtual channels.
- Ensure adherence to installation standards and quality control measures.
- Assist in the planning and scheduling of remote support activities.
- Contribute to the continuous improvement of installation processes.
- Technical degree or certification in a relevant field, or equivalent experience.
- Proven experience in installation, maintenance, or a technical field.
- Strong understanding of installation procedures and best practices.
- Excellent troubleshooting and problem-solving skills.
- Proficiency with remote access and diagnostic tools.
- Strong written and verbal communication skills.
- Ability to interpret technical drawings and manuals.
- High degree of self-motivation and ability to work independently.
- Comfortable working in a fully remote environment.
This advertiser has chosen not to accept applicants from your region.
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Senior Field Technician (Remote Support)
Posted 20 days ago
Job Viewed
Job Description
Our client is looking for a skilled and dedicated Senior Field Technician to provide on-site support and remote troubleshooting for our specialized equipment installations. This hybrid role requires a balance of hands-on field work and remote technical assistance. You will be responsible for installing, maintaining, and repairing complex machinery and systems at client locations, while also offering expert remote support to junior technicians and end-users. Key duties include diagnosing and resolving hardware and software issues, performing preventative maintenance, conducting system upgrades, and documenting all service activities. The ideal candidate will have extensive experience in mechanical and electrical systems, with a strong understanding of diagnostic tools and techniques. Excellent problem-solving abilities, attention to detail, and the capacity to work independently are essential. You must possess strong communication skills to effectively guide remote troubleshooting efforts and liaise with clients and internal teams. This role demands flexibility, as it involves both site visits and remote support responsibilities. A commitment to continuous learning and staying updated with the latest technological advancements is crucial. You will play a vital role in ensuring the optimal performance and longevity of our installations, supporting clients in **Meru, Meru, KE** and beyond.
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Senior Field Installation Technician (Remote Support)
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled Senior Field Installation Technician to provide expert remote support and guidance for complex installation and maintenance projects. This role is primarily remote, requiring the ability to troubleshoot issues, guide on-site personnel, and ensure the successful deployment and upkeep of our client's products and systems. The ideal candidate will possess extensive hands-on experience in installation, maintenance, and repair across a variety of technical domains. You will leverage your deep knowledge to diagnose problems, provide step-by-step instructions, and ensure adherence to technical specifications and safety protocols. This position demands excellent communication, problem-solving skills, and the ability to work effectively with diverse teams in different locations. You will be a critical link between our technical experts and field operations, ensuring seamless service delivery.
Responsibilities:
Responsibilities:
- Provide remote technical support and expert guidance for installation and maintenance activities.
- Diagnose and troubleshoot complex technical issues encountered by field teams.
- Develop clear, concise, and effective technical documentation and work instructions.
- Guide on-site technicians through intricate installation and repair processes.
- Review installation reports and provide feedback to ensure quality and compliance.
- Identify recurring issues and propose solutions for product or process improvements.
- Collaborate with engineering and product development teams to resolve design-related challenges.
- Conduct remote training sessions for field technicians.
- Maintain detailed records of support interactions, resolutions, and outcomes.
- Stay updated on product updates, technical changes, and best practices in installation and maintenance.
- Technical degree or equivalent vocational training in a relevant field (e.g., Electrical Engineering, Mechanical Engineering, IT).
- Minimum of 7 years of experience in field installation, maintenance, and technical support.
- Proven ability to diagnose and resolve complex technical problems remotely.
- Strong understanding of mechanical, electrical, and/or software systems relevant to our client's products.
- Excellent verbal and written communication skills, with the ability to explain technical concepts clearly.
- Proficiency in using remote diagnostic tools, video conferencing, and other collaboration platforms.
- Strong problem-solving, analytical, and critical thinking abilities.
- Ability to work independently and manage workload effectively in a remote environment.
- Customer-focused approach and a commitment to service excellence.
This advertiser has chosen not to accept applicants from your region.
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Field Installation Technician (Remote)
Posted 20 days ago
Job Viewed
Job Description
Our client, a leader in advanced technology solutions, is seeking a highly skilled and independent Field Installation Technician to join their fully remote operations. This role requires a dedicated professional who can travel to various client sites to perform installations and maintenance of complex systems. While the role is remote-based in terms of company affiliation, it necessitates significant on-site work at customer locations across a designated region. You will be the face of our client's technical expertise in the field.
Responsibilities:
Responsibilities:
- Perform on-site installation, configuration, and testing of specialized equipment and systems.
- Diagnose and resolve technical issues during installation and maintenance.
- Conduct routine preventative maintenance and system checks.
- Provide on-site technical support and training to clients.
- Ensure all installations are completed according to technical specifications and safety standards.
- Document installation activities, service calls, and resolutions accurately.
- Manage inventory of parts and equipment for on-site jobs.
- Communicate effectively with the remote support team to resolve complex issues.
- Adhere to all company policies and procedures, including travel and expense reporting.
- Proven experience as an installation technician or field service engineer, preferably in a related industry.
- Strong technical aptitude and hands-on experience with hardware and software installation.
- Ability to interpret technical drawings, manuals, and schematics.
- Excellent troubleshooting and problem-solving skills.
- Strong customer service and communication skills.
- Ability to work independently and manage time effectively while traveling.
- Must possess a valid driver's license and a reliable vehicle.
- Willingness to travel extensively to client locations.
- Familiarity with safety protocols and procedures in a field environment.
This advertiser has chosen not to accept applicants from your region.
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Senior Field Installation Technician (Remote Lead)
Posted 2 days ago
Job Viewed
Job Description
Our client is searching for a highly experienced and motivated Senior Field Installation Technician to join their team in a leading capacity, operating under a fully remote model. This role is designed for an individual who can provide remote oversight, technical guidance, and support to field installation teams across various locations. While the role is remote, it requires extensive travel to oversee critical installations and provide hands-on expertise when necessary. The ideal candidate will have a robust background in complex installations, maintenance, and troubleshooting of specialized equipment or systems. You will be responsible for ensuring that all installations meet stringent quality standards, safety protocols, and client specifications. This position requires excellent communication skills, strong leadership abilities, and the capacity to manage and resolve technical challenges remotely and in the field.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide remote technical leadership and guidance to field installation and maintenance teams.
- Develop and implement best practices for installation procedures, safety protocols, and quality control.
- Conduct site surveys and assessments remotely or during field visits to plan and prepare for installations.
- Oversee the installation of complex equipment and systems, ensuring adherence to technical specifications and timelines.
- Troubleshoot and resolve technical issues that arise during installation or maintenance, both remotely and on-site.
- Train and mentor field technicians, enhancing their technical skills and knowledge.
- Collaborate with engineering, project management, and sales teams to ensure successful project delivery.
- Maintain detailed records of installations, maintenance activities, and site reports.
- Ensure compliance with all relevant industry standards, regulations, and company policies.
- Manage inventory of spare parts and tools required for installations and repairs.
Qualifications:
- Associate's or Bachelor's degree in a relevant technical field (e.g., Electrical Engineering Technology, Mechanical Engineering Technology, Telecommunications).
- Minimum of 7 years of hands-on experience in field installations, maintenance, and troubleshooting of complex systems.
- Proven experience in a leadership or supervisory role, guiding technical teams.
- Strong understanding of relevant installation technologies and methodologies.
- Excellent diagnostic and problem-solving skills.
- Exceptional communication, interpersonal, and customer service skills.
- Willingness and ability to travel extensively to various project sites as required (estimated 50-70% travel).
- Proficiency in reading technical diagrams, blueprints, and schematics.
- Ability to work independently and manage time effectively in a remote and field-based environment.
- Certifications in specific installation or maintenance areas are a strong asset.
This advertiser has chosen not to accept applicants from your region.
5
Senior Field Technician - Remote
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Technician to join their dynamic team. This is a fully remote, position, offering the flexibility to work from anywhere within Kenya. The successful candidate will be responsible for providing advanced technical support and maintenance for a wide range of equipment and systems. This includes troubleshooting complex issues, performing installations, and ensuring optimal performance of client systems. You will work closely with clients, providing clear and concise technical guidance and solutions.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Diagnose and resolve complex technical issues across various hardware and software platforms.
- Perform remote installations, configurations, and upgrades of specialized equipment.
- Develop and maintain detailed technical documentation, including troubleshooting guides and best practices.
- Collaborate with cross-functional teams to identify and implement system improvements.
- Provide exceptional remote customer support, addressing inquiries and resolving problems efficiently.
- Conduct remote training sessions for clients on system operation and maintenance.
- Stay updated with the latest technological advancements and industry trends.
- Adhere to all company policies and procedures, ensuring compliance and quality standards.
- Manage time effectively to handle multiple support tickets and projects simultaneously.
- Contribute to the continuous improvement of support processes and tools.
Qualifications:
- A minimum of 5 years of experience in a similar technical support or field service role.
- Proven expertise in diagnosing and repairing mechanical and electronic systems.
- Strong understanding of network protocols and configurations.
- Excellent problem-solving and analytical skills.
- Exceptional communication and interpersonal abilities, with a focus on remote client interaction.
- Proficiency in using remote access and diagnostic tools.
- Ability to work independently and manage priorities in a remote work environment.
- Relevant technical certifications are a plus.
- A proactive approach to identifying potential issues and implementing preventive measures.
- Demonstrated ability to adapt to new technologies and learn quickly.
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6
Lead Field Installation Technician (Remote Oversight)
Posted 9 days ago
Job Viewed
Job Description
Our client is seeking an experienced and motivated Lead Field Installation Technician to oversee and provide technical guidance for on-site installations and maintenance activities. While the primary duties involve remote supervision and support, occasional on-site presence may be required for complex troubleshooting or training. This is a remote-first position, requiring strong communication and leadership skills. The successful candidate will be responsible for ensuring that installations are completed efficiently, safely, and to the highest quality standards, coordinating with field teams and engineering departments.
Key Responsibilities:
This role demands excellent organizational skills, a strong aptitude for technical problem-solving, and the ability to lead and motivate teams from a distance. The ideal candidate will have a comprehensive understanding of installation methodologies and a commitment to upholding high standards of workmanship and safety. A background in complex equipment setup or technical service is highly valued. You will be instrumental in ensuring customer satisfaction through reliable and effective field operations.
Qualifications:
Key Responsibilities:
- Provide remote technical leadership and support to field installation teams across various locations.
- Develop and refine installation procedures, best practices, and checklists.
- Monitor installation progress, identify potential issues, and proactively implement solutions.
- Conduct remote troubleshooting of complex installation and operational problems.
- Liaise between field technicians, project managers, and engineering teams to resolve technical challenges.
- Train and mentor junior technicians on installation techniques, safety protocols, and product knowledge.
- Ensure all installations comply with company standards, safety regulations, and client specifications.
- Review installation reports and documentation for accuracy and completeness.
- Coordinate resource allocation and scheduling for field teams, working closely with dispatch.
- Participate in remote project planning and risk assessment meetings.
- Contribute to the continuous improvement of installation processes and tools.
- May require occasional travel to project sites for critical installations or advanced training (less than 10%).
This role demands excellent organizational skills, a strong aptitude for technical problem-solving, and the ability to lead and motivate teams from a distance. The ideal candidate will have a comprehensive understanding of installation methodologies and a commitment to upholding high standards of workmanship and safety. A background in complex equipment setup or technical service is highly valued. You will be instrumental in ensuring customer satisfaction through reliable and effective field operations.
Qualifications:
- Diploma or Bachelor's degree in a relevant technical field (e.g., Electrical, Mechanical, Telecommunications).
- Minimum of 4-6 years of hands-on experience in installation, maintenance, or field service roles.
- Proven experience in leading or supervising technical teams.
- Strong understanding of electrical and mechanical systems, with the ability to diagnose and resolve issues.
- Excellent remote communication, interpersonal, and stakeholder management skills.
- Proficiency in using remote diagnostic tools and collaboration platforms.
- Knowledge of safety standards and best practices in field operations.
- Ability to create clear and concise technical documentation and training materials.
- A proactive and problem-solving mindset, with the ability to work independently.
- Willingness to travel occasionally if required for critical tasks.
- Experience in specific industries relevant to our client's operations is a significant advantage.
This advertiser has chosen not to accept applicants from your region.
7
Senior Field Installation Technician - Remote
Posted 20 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Field Installation Technician to join their dynamic team. This is a fully remote position, offering flexibility and the opportunity to work from anywhere. The ideal candidate will possess a strong background in installing, maintaining, and troubleshooting complex equipment and systems. You will be responsible for ensuring that all installations are completed to the highest standards, adhering to safety protocols and company guidelines. This role requires exceptional problem-solving abilities, meticulous attention to detail, and a proactive approach to identifying and resolving potential issues. You will collaborate with cross-functional teams, including engineering and customer support, to provide seamless integration of products and services. Your duties will involve interpreting technical drawings and specifications, performing diagnostic tests, and providing technical support to end-users. A proven track record in a similar role, coupled with excellent communication skills, is essential. The ability to manage your time effectively and work independently with minimal supervision is crucial for success in this remote environment. We are looking for an individual who is passionate about technology and dedicated to delivering outstanding customer experiences. The role may involve occasional travel for critical project deployments, but the primary work will be conducted remotely. This is an exciting opportunity to be part of a forward-thinking organization and contribute to its continued growth and success. We encourage applications from candidates with extensive experience in telecommunications, IT infrastructure, or specialized industrial equipment installation. If you are a motivated professional seeking a challenging and rewarding remote role, we encourage you to apply.
Responsibilities:
Qualifications:
Responsibilities:
- Conduct remote installations and configurations of various equipment and systems.
- Perform diagnostic testing and troubleshooting to resolve technical issues.
- Interpret technical manuals, blueprints, and schematics.
- Ensure all installations comply with safety standards and company policies.
- Provide remote technical support and guidance to clients and field teams.
- Document installation processes and outcomes accurately.
- Collaborate with engineering and product development teams on system improvements.
- Manage installation schedules and resources effectively.
- Stay updated with the latest industry trends and technologies.
Qualifications:
- Minimum of 5 years of experience in installation, maintenance, or a related technical field.
- Proficiency in reading and interpreting technical documentation.
- Strong diagnostic and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and manage time effectively in a remote setting.
- Technical certifications in relevant fields are a plus.
This advertiser has chosen not to accept applicants from your region.
8
Senior Telecommunications Field Technician (Remote)
Posted 15 days ago
Job Viewed
Job Description
Our client is seeking a highly skilled and experienced Senior Telecommunications Field Technician to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere within Kenya. The ideal candidate will possess a deep understanding of telecommunications infrastructure, including installation, maintenance, and troubleshooting of various network equipment. You will be responsible for providing remote technical support, guiding on-site personnel, conducting diagnostic tests, and ensuring the optimal performance of our client's network systems. This role requires exceptional problem-solving abilities, meticulous attention to detail, and a proactive approach to identifying and resolving technical issues before they impact service delivery.
Key Responsibilities:
Key Responsibilities:
- Provide expert-level remote technical support for telecommunications equipment and systems.
- Develop and implement preventative maintenance schedules and procedures.
- Troubleshoot complex network and equipment failures, identifying root causes and implementing effective solutions.
- Conduct remote diagnostic tests using specialized software and tools.
- Document all technical issues, resolutions, and maintenance activities accurately.
- Collaborate with on-site teams to guide and supervise installation and repair processes.
- Stay abreast of the latest telecommunications technologies and industry best practices.
- Contribute to the continuous improvement of service delivery and operational efficiency.
- Ensure all work complies with company standards and safety regulations.
- Respond to urgent support requests and manage escalations effectively.
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