13 Senior Field Installation Technician Remote jobs in whatjobs
Senior Field Installation Technician - Remote
Posted 20 days ago
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Job Description
Responsibilities:
- Conduct remote installations and configurations of various equipment and systems.
- Perform diagnostic testing and troubleshooting to resolve technical issues.
- Interpret technical manuals, blueprints, and schematics.
- Ensure all installations comply with safety standards and company policies.
- Provide remote technical support and guidance to clients and field teams.
- Document installation processes and outcomes accurately.
- Collaborate with engineering and product development teams on system improvements.
- Manage installation schedules and resources effectively.
- Stay updated with the latest industry trends and technologies.
Qualifications:
- Minimum of 5 years of experience in installation, maintenance, or a related technical field.
- Proficiency in reading and interpreting technical documentation.
- Strong diagnostic and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Ability to work independently and manage time effectively in a remote setting.
- Technical certifications in relevant fields are a plus.
Senior Field Installation Technician (Remote)
Posted 18 days ago
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Job Description
Key Responsibilities include:
- Leading and supervising remote installation projects, ensuring adherence to technical specifications and timelines.
- Providing real-time technical support and guidance to on-site personnel via video conferencing and communication platforms.
- Diagnosing and troubleshooting complex hardware and software issues, offering effective solutions to minimize downtime.
- Developing, updating, and disseminating comprehensive installation manuals and best practice documents.
- Conducting virtual training sessions and workshops for installation teams to enhance their technical proficiency.
- Collaborating with cross-functional teams, including engineering, product development, and customer support, to address technical challenges and improve product reliability.
- Maintaining accurate records of installation activities, troubleshooting steps, and resolutions.
- Staying abreast of new technologies and industry trends to continuously improve installation processes.
- Ensuring compliance with all safety protocols and quality standards during remote oversight.
- Contributing to the knowledge base with insights gained from field observations and issue resolutions.
The ideal candidate will possess a strong background in technical installations, a proven ability to manage projects remotely, and excellent communication and problem-solving skills. Experience with diagnostic tools and a thorough understanding of network infrastructure are highly desirable. This role requires a proactive and self-motivated individual who can work independently while effectively coordinating with distributed teams. The successful candidate will be pivotal in maintaining our client's reputation for excellence in installation and technical support. This is a unique opportunity to leverage your expertise in a flexible, remote-first environment, impacting operations across various sites. The physical location of installations will vary, but your base of operations will be fully remote. This role is based out of the general vicinity of Thika, Kiambu, KE , but is performed entirely remotely.
Senior Field Installation Technician (Remote)
Posted 20 days ago
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Job Description
Senior Field Installation Technician (Remote)
Posted 13 days ago
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Job Description
Responsibilities:
- Conduct on-site installations, maintenance, and repairs of equipment.
- Troubleshoot and diagnose technical issues remotely and in the field.
- Provide technical guidance and support to clients.
- Ensure all installations meet company and client specifications.
- Maintain accurate records of all service calls, installations, and repairs.
- Collaborate with engineering teams on product improvements and feedback.
- Adhere to all safety regulations and company policies.
- Technical diploma or equivalent experience in a relevant field (e.g., Electrical, Mechanical).
- Minimum of 5 years of experience in field installation and maintenance.
- Proven ability to troubleshoot complex technical problems.
- Excellent communication and interpersonal skills.
- Proficiency in using diagnostic tools and equipment.
- Ability to work independently and manage time effectively in a remote setting.
- Strong documentation and reporting skills.
- Familiarity with (Specific industry equipment) is a plus.
Senior Field Installation Technician (Remote)
Posted 14 days ago
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Job Description
Key Responsibilities:
- Provide remote expert support for the installation, configuration, and maintenance of specialized equipment.
- Diagnose and resolve complex technical issues reported by field teams, utilizing remote diagnostic tools and comprehensive knowledge base.
- Develop and refine installation procedures and documentation for new and existing systems.
- Collaborate with engineering and support teams to identify and implement product improvements based on field feedback.
- Conduct remote training sessions for field technicians, ensuring consistent skill levels across the team.
- Maintain accurate and detailed records of all installations, service calls, and resolutions in the CRM system.
- Ensure compliance with all safety regulations and company policies during remote guidance for on-site work.
- Proactively identify potential issues and implement preventative measures to minimize downtime.
- Stay current with the latest technological advancements and industry trends relevant to our product line.
- Contribute to a positive and collaborative remote work environment.
- Proven experience in a field service or installation technician role, with a focus on complex electro-mechanical or IT systems.
- Strong understanding of networking protocols, hardware, and software configurations.
- Proficiency in using remote access and diagnostic tools.
- Excellent troubleshooting and problem-solving skills.
- Superior communication and interpersonal skills, with the ability to explain technical concepts clearly.
- Ability to work independently and manage time effectively in a remote setting.
- Experience in technical writing and documentation.
- Relevant certifications in IT, networking, or specific equipment maintenance are highly desirable.
- A Bachelor's degree in a related technical field is a plus.
- Must be adept at using collaboration software and standard office productivity suites.
Senior Field Installation Technician (Remote)
Posted 13 days ago
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Job Description
Senior Field Installation Technician - Remote
Posted 11 days ago
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Job Description
Key Responsibilities:
- Perform remote installations, configurations, and upgrades of hardware and software systems, adhering to strict technical specifications and best practices.
- Conduct remote diagnostic tests and troubleshooting to identify and resolve technical issues efficiently and effectively.
- Provide expert technical support and guidance to customers via phone, email, and video conferencing, ensuring high levels of customer satisfaction.
- Develop and maintain detailed installation documentation, maintenance logs, and technical reports.
- Collaborate with cross-functional teams, including engineering and support, to escalate complex issues and contribute to product improvement.
- Stay updated with the latest technological advancements and product updates to ensure optimal performance of installed systems.
- Manage inventory of necessary tools and components for remote deployment and support.
- Ensure all installations and maintenance activities comply with safety regulations and company standards.
- Train junior technicians remotely on installation procedures and troubleshooting techniques.
- Proactively identify potential system failures and implement preventative maintenance measures.
- A minimum of 5 years of proven experience in field installation and technical support, preferably in a remote setting.
- Strong understanding of networking protocols, hardware components, and operating systems.
- Excellent problem-solving and analytical skills with a keen eye for detail.
- Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users.
- Proficiency in using remote access tools and diagnostic software.
- Ability to work independently, manage time effectively, and meet deadlines.
- A relevant technical certification (e.g., CompTIA A+, Network+) is highly desirable.
- Experience in the **installation and maintenance** sector is a significant advantage.
- Willingness to travel occasionally for critical on-site interventions if absolutely necessary (though the role is primarily remote).
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Senior Field Installation Technician (Remote)
Posted 10 days ago
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Job Description
Key Responsibilities:
- Conduct remote diagnostics and guide clients through the installation process for complex security, automation, and smart home devices via video conferencing and phone support.
- Develop and maintain comprehensive documentation for installation procedures, troubleshooting guides, and system configurations.
- Train and mentor new installation technicians on best practices, technical procedures, and customer service standards.
- Analyze customer feedback and installation reports to identify recurring issues and suggest product or process improvements.
- Collaborate with the product development and engineering teams to provide field insights and contribute to the enhancement of installation tools and methodologies.
- Manage inventory of necessary tools and components, coordinating for timely dispatch and replenishment when required for on-site client needs (minimal, travel-focused).
- Ensure all installations adhere to company quality standards, safety regulations, and client specifications.
- Respond to escalated technical support requests, providing advanced troubleshooting and resolution for challenging installation and maintenance issues.
- Stay abreast of the latest advancements in smart home technology, security systems, and installation techniques.
- Contribute to the continuous improvement of remote support workflows and team efficiency.
- Minimum of 5 years of experience in technical installation, maintenance, or field service, with a strong emphasis on electronic systems, telecommunications, or security equipment.
- Proven ability to diagnose and resolve complex technical problems remotely.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users.
- Proficiency in using diagnostic tools, software, and remote access technologies.
- Experience with smart home ecosystems (e.g., Crestron, Control4, Savant) or advanced security systems (e.g., IP cameras, access control) is highly desirable.
- Demonstrated leadership or mentoring experience within a technical team.
- Ability to work independently and manage time effectively in a remote work environment.
- Strong organizational skills and attention to detail.
- A proactive approach to problem-solving and a commitment to delivering exceptional customer service.
- Technical certifications in relevant fields are a plus.
Senior Field Installation Technician - Remote
Posted 9 days ago
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Job Description
Responsibilities:
- Install, configure, and troubleshoot hardware and software systems.
- Perform routine maintenance and upgrades to ensure system reliability.
- Diagnose and resolve technical issues reported by clients or internal teams.
- Develop and maintain detailed documentation for all installations and configurations.
- Provide remote technical support and guidance to users.
- Collaborate with cross-functional teams to ensure seamless project execution.
- Stay up-to-date with the latest industry trends and technologies.
- Contribute to the improvement of installation processes and standards.
- Manage inventory of equipment and spare parts remotely.
- Adhere to all company policies and procedures.
- Diploma or Bachelor's degree in Computer Science, IT, or a related field.
- Minimum of 5 years of experience in technical installation and maintenance.
- Proficiency in network configuration and troubleshooting (TCP/IP, DNS, DHCP).
- Experience with Windows, Linux, or macOS operating systems.
- Excellent problem-solving and analytical skills.
- Strong written and verbal communication skills.
- Ability to work independently and manage time effectively in a remote setting.
- Certification in relevant technologies (e.g., CompTIA A+, Network+, CCNA) is a plus.
- Experience with specific industry-related equipment as per project needs.
Senior Field Installation Technician (Remote)
Posted 9 days ago
Job Viewed
Job Description
Responsibilities:
- Oversee and manage remote installation projects for various technical systems.
- Conduct remote diagnostics, troubleshooting, and technical support for installation-related issues.
- Develop and maintain detailed installation plans and schedules.
- Ensure compliance with all technical standards, safety regulations, and quality control measures.
- Communicate effectively with clients, project managers, and technical support teams.
- Provide guidance and remote assistance to junior installation staff.
- Generate comprehensive reports on installation progress, challenges, and outcomes.
- Identify and propose solutions for recurring installation problems.
- Maintain up-to-date knowledge of installation best practices and new technologies.
- Minimum of 5 years of experience in field installation and maintenance, preferably in a supervisory or senior role.
- Strong understanding of electrical, mechanical, or IT systems installation processes.
- Proficiency with remote diagnostic tools and support software.
- Excellent problem-solving and analytical skills.
- Strong written and verbal communication abilities.
- Ability to work independently and manage time effectively in a remote setting.
- Technical certifications relevant to the installation field are a plus.
- Experience in documenting technical procedures and training materials.