2,562 Senior Field Installation Specialist Remote jobs in Kenya
Senior Field Operations Technician (Remote)
Posted 24 days ago
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Job Description
Responsibilities:
- Conduct remote diagnostics and troubleshooting of hardware and software issues.
- Develop and implement preventative maintenance schedules to ensure system reliability.
- Oversee the installation of new equipment and systems, ensuring adherence to specifications and safety standards.
- Manage the procurement and inventory of spare parts and equipment, optimizing stock levels.
- Provide technical support and guidance to field engineers and on-site teams when necessary.
- Document all maintenance activities, repairs, and installations in a detailed and organized manner.
- Stay abreast of the latest industry trends and technologies, recommending improvements and upgrades.
- Collaborate with cross-functional teams to identify and resolve complex technical challenges.
- Ensure compliance with all company policies, safety regulations, and industry best practices.
- Respond to urgent service requests and emergencies, providing timely and effective solutions.
Qualifications:
- Minimum of a Diploma in Electrical Engineering, Mechanical Engineering, or a related field.
- At least 5 years of experience in installation, maintenance, and repair of industrial or commercial equipment.
- Proven experience with remote monitoring and management tools.
- Strong understanding of network protocols, security principles, and IT infrastructure.
- Excellent analytical and problem-solving abilities, with a keen attention to detail.
- Ability to interpret technical drawings, schematics, and manuals.
- Proficient in using diagnostic software and hardware.
- Strong communication and interpersonal skills, with the ability to articulate technical information clearly.
- Must be self-motivated, disciplined, and capable of managing workload effectively in a remote setting.
- Experience working in the Nyeri, Nyeri, KE region is a plus, though not required due to the remote nature of the role.
This is an excellent opportunity for a seasoned professional looking to contribute to a forward-thinking organization while enjoying the benefits of a fully remote work environment. If you are a results-oriented individual with a passion for technology and a commitment to excellence, we encourage you to apply.
Lead Field Operations Technician (Remote Management)
Posted 14 days ago
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Job Description
In this critical role, you will be the central point of contact for coordinating field service teams, troubleshooting technical issues remotely, and ensuring the timely and efficient installation and maintenance of complex machinery. You will utilize diagnostic tools, remote monitoring systems, and communication platforms to guide on-site technicians, resolve problems, and optimize operational performance. Your expertise will ensure minimal downtime and maximum client satisfaction across a diverse range of installations.
Key Responsibilities:
- Coordinate and schedule on-site installation and maintenance activities for field technicians.
- Provide remote technical support and guidance to field teams during installations and repairs.
- Utilize remote diagnostic tools and software to troubleshoot equipment issues.
- Monitor the performance of installed equipment using real-time data and alert systems.
- Develop and implement preventive maintenance schedules based on operational data and client needs.
- Ensure adherence to safety protocols and quality standards during all field operations.
- Generate detailed reports on installation progress, maintenance activities, and equipment performance.
- Manage spare parts inventory and logistics for field operations.
- Liaise with clients to provide updates, address concerns, and ensure satisfaction.
- Continuously identify opportunities to improve operational efficiency and reduce response times.
Senior Field Operations Technician (Remote Oversight)
Posted 24 days ago
Job Viewed
Job Description
Responsibilities:
- Provide remote technical support and guidance to field technicians.
- Monitor the performance and progress of installation and maintenance activities.
- Diagnose and troubleshoot complex technical issues remotely.
- Ensure adherence to safety regulations and operational procedures.
- Interpret technical drawings, schematics, and manuals.
- Document technical solutions and best practices.
- Collaborate with project managers and field teams to ensure project success.
- Identify opportunities for process improvement in field operations.
- Train and mentor junior technicians remotely.
- Maintain records of technical support provided and resolutions.
Qualifications:
- Advanced technical degree or certification in a relevant field (e.g., Electrical Engineering, Mechanical Engineering, HVAC).
- Minimum of 6 years of hands-on experience in installation and maintenance roles.
- Proven experience providing remote technical support or supervision.
- Strong knowledge of various installation and maintenance techniques and equipment.
- Excellent troubleshooting and problem-solving skills.
- Proficiency in reading and interpreting technical documentation.
- Exceptional communication and interpersonal skills.
- Ability to work independently and manage time effectively in a remote environment.
- Familiarity with project management principles.
- Commitment to safety and quality standards.
Senior Field Operations Technician (Remote Support)
Posted 6 days ago
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Job Description
Key Responsibilities:
- Provide expert remote technical support and guidance for installation, troubleshooting, and maintenance tasks performed by field teams.
- Analyze diagnostic data, error logs, and submitted reports to identify root causes of operational issues.
- Develop and deliver clear, step-by-step instructions to on-site technicians via phone, video conferencing, and digital documentation.
- Ensure all installations and maintenance activities comply with company standards, safety regulations, and technical specifications.
- Create and update technical documentation, guides, and best practices for field operations.
- Conduct remote quality assurance checks and performance verifications of installed systems.
- Train and mentor junior field technicians on complex procedures and troubleshooting techniques.
- Collaborate with engineering and product teams to provide feedback on system design and performance.
- Manage support tickets and maintain accurate records of all remote assistance provided.
- Escalate critical issues to appropriate departments and coordinate resolution efforts.
- Stay current with the latest technologies and methodologies relevant to installation and maintenance.
- Technical diploma or degree in a relevant field (e.g., Electronics, Mechanical Engineering, IT).
- Minimum of 5-7 years of hands-on experience in installation, maintenance, and troubleshooting of complex systems or equipment.
- Proven expertise in diagnosing and resolving technical issues remotely.
- Strong understanding of relevant hardware, software, and operational processes.
- Exceptional analytical and problem-solving skills.
- Excellent verbal and written communication skills, with the ability to explain technical concepts clearly and concisely.
- Proficiency in using remote support tools, video conferencing platforms, and ticketing systems.
- Ability to remain calm and effective under pressure.
- Strong organizational skills and the ability to manage multiple support requests simultaneously.
- Demonstrated ability to work independently and as a key remote support resource.
Field Installation Technician (Remote)
Posted 24 days ago
Job Viewed
Job Description
Responsibilities:
- Perform on-site installation, configuration, and testing of specialized equipment and systems.
- Diagnose and resolve technical issues during installation and maintenance.
- Conduct routine preventative maintenance and system checks.
- Provide on-site technical support and training to clients.
- Ensure all installations are completed according to technical specifications and safety standards.
- Document installation activities, service calls, and resolutions accurately.
- Manage inventory of parts and equipment for on-site jobs.
- Communicate effectively with the remote support team to resolve complex issues.
- Adhere to all company policies and procedures, including travel and expense reporting.
- Proven experience as an installation technician or field service engineer, preferably in a related industry.
- Strong technical aptitude and hands-on experience with hardware and software installation.
- Ability to interpret technical drawings, manuals, and schematics.
- Excellent troubleshooting and problem-solving skills.
- Strong customer service and communication skills.
- Ability to work independently and manage time effectively while traveling.
- Must possess a valid driver's license and a reliable vehicle.
- Willingness to travel extensively to client locations.
- Familiarity with safety protocols and procedures in a field environment.
Senior Field Installation Technician (Remote Lead)
Posted 6 days ago
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Job Description
Key Responsibilities:
- Provide remote technical leadership and guidance to field installation and maintenance teams.
- Develop and implement best practices for installation procedures, safety protocols, and quality control.
- Conduct site surveys and assessments remotely or during field visits to plan and prepare for installations.
- Oversee the installation of complex equipment and systems, ensuring adherence to technical specifications and timelines.
- Troubleshoot and resolve technical issues that arise during installation or maintenance, both remotely and on-site.
- Train and mentor field technicians, enhancing their technical skills and knowledge.
- Collaborate with engineering, project management, and sales teams to ensure successful project delivery.
- Maintain detailed records of installations, maintenance activities, and site reports.
- Ensure compliance with all relevant industry standards, regulations, and company policies.
- Manage inventory of spare parts and tools required for installations and repairs.
Qualifications:
- Associate's or Bachelor's degree in a relevant technical field (e.g., Electrical Engineering Technology, Mechanical Engineering Technology, Telecommunications).
- Minimum of 7 years of hands-on experience in field installations, maintenance, and troubleshooting of complex systems.
- Proven experience in a leadership or supervisory role, guiding technical teams.
- Strong understanding of relevant installation technologies and methodologies.
- Excellent diagnostic and problem-solving skills.
- Exceptional communication, interpersonal, and customer service skills.
- Willingness and ability to travel extensively to various project sites as required (estimated 50-70% travel).
- Proficiency in reading technical diagrams, blueprints, and schematics.
- Ability to work independently and manage time effectively in a remote and field-based environment.
- Certifications in specific installation or maintenance areas are a strong asset.
Lead Field Installation Technician (Remote Oversight)
Posted 13 days ago
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Job Description
Key Responsibilities:
- Provide remote technical leadership and support to field installation teams across various locations.
- Develop and refine installation procedures, best practices, and checklists.
- Monitor installation progress, identify potential issues, and proactively implement solutions.
- Conduct remote troubleshooting of complex installation and operational problems.
- Liaise between field technicians, project managers, and engineering teams to resolve technical challenges.
- Train and mentor junior technicians on installation techniques, safety protocols, and product knowledge.
- Ensure all installations comply with company standards, safety regulations, and client specifications.
- Review installation reports and documentation for accuracy and completeness.
- Coordinate resource allocation and scheduling for field teams, working closely with dispatch.
- Participate in remote project planning and risk assessment meetings.
- Contribute to the continuous improvement of installation processes and tools.
- May require occasional travel to project sites for critical installations or advanced training (less than 10%).
This role demands excellent organizational skills, a strong aptitude for technical problem-solving, and the ability to lead and motivate teams from a distance. The ideal candidate will have a comprehensive understanding of installation methodologies and a commitment to upholding high standards of workmanship and safety. A background in complex equipment setup or technical service is highly valued. You will be instrumental in ensuring customer satisfaction through reliable and effective field operations.
Qualifications:
- Diploma or Bachelor's degree in a relevant technical field (e.g., Electrical, Mechanical, Telecommunications).
- Minimum of 4-6 years of hands-on experience in installation, maintenance, or field service roles.
- Proven experience in leading or supervising technical teams.
- Strong understanding of electrical and mechanical systems, with the ability to diagnose and resolve issues.
- Excellent remote communication, interpersonal, and stakeholder management skills.
- Proficiency in using remote diagnostic tools and collaboration platforms.
- Knowledge of safety standards and best practices in field operations.
- Ability to create clear and concise technical documentation and training materials.
- A proactive and problem-solving mindset, with the ability to work independently.
- Willingness to travel occasionally if required for critical tasks.
- Experience in specific industries relevant to our client's operations is a significant advantage.
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Lead Field Technician, Remote Systems Installation
Posted 24 days ago
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Job Description
Key responsibilities include:
- Supervising and guiding a team of field technicians during installation, maintenance, and repair operations.
- Interpreting technical blueprints, schematics, and manuals to ensure accurate system setup.
- Performing diagnostic tests and troubleshooting to identify and resolve system malfunctions.
- Installing, configuring, and testing hardware and software components of various systems.
- Ensuring all work is performed in compliance with safety regulations and company protocols.
- Documenting installation procedures, maintenance logs, and repair reports accurately.
- Providing technical support and training to end-users or junior technicians.
- Managing inventory of spare parts and tools required for field operations.
- Communicating effectively with project managers, engineers, and clients to provide status updates and resolve issues.
- Planning and scheduling work activities to optimize efficiency and minimize downtime.
- Contributing to the continuous improvement of installation and maintenance processes.
The ideal candidate will have a vocational degree or certification in a relevant technical field and a minimum of 4 years of hands-on experience in installing and maintaining complex systems. Strong leadership and team management skills are essential, as is the ability to work independently and solve problems effectively in diverse environments. Proficiency in using diagnostic tools and interpreting technical documentation is required. Familiarity with remote monitoring technologies and data logging is a plus. This role demands excellent communication skills and a commitment to delivering high-quality service. This is a challenging yet rewarding role for a skilled technician looking to lead critical projects in Kitale, Trans-Nzoia, KE , while leveraging remote coordination for efficiency.
Senior Field Installation Technician (Remote)
Posted 21 days ago
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Job Description
Key Responsibilities include:
- Leading and supervising remote installation projects, ensuring adherence to technical specifications and timelines.
- Providing real-time technical support and guidance to on-site personnel via video conferencing and communication platforms.
- Diagnosing and troubleshooting complex hardware and software issues, offering effective solutions to minimize downtime.
- Developing, updating, and disseminating comprehensive installation manuals and best practice documents.
- Conducting virtual training sessions and workshops for installation teams to enhance their technical proficiency.
- Collaborating with cross-functional teams, including engineering, product development, and customer support, to address technical challenges and improve product reliability.
- Maintaining accurate records of installation activities, troubleshooting steps, and resolutions.
- Staying abreast of new technologies and industry trends to continuously improve installation processes.
- Ensuring compliance with all safety protocols and quality standards during remote oversight.
- Contributing to the knowledge base with insights gained from field observations and issue resolutions.
The ideal candidate will possess a strong background in technical installations, a proven ability to manage projects remotely, and excellent communication and problem-solving skills. Experience with diagnostic tools and a thorough understanding of network infrastructure are highly desirable. This role requires a proactive and self-motivated individual who can work independently while effectively coordinating with distributed teams. The successful candidate will be pivotal in maintaining our client's reputation for excellence in installation and technical support. This is a unique opportunity to leverage your expertise in a flexible, remote-first environment, impacting operations across various sites. The physical location of installations will vary, but your base of operations will be fully remote. This role is based out of the general vicinity of Thika, Kiambu, KE , but is performed entirely remotely.
Senior Field Technician - Remote
Posted 21 days ago
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Job Description
Responsibilities:
- Provide expert remote technical support for hardware and software issues.
- Guide customers through product setup, installation, and configuration.
- Diagnose and troubleshoot complex technical problems using remote access tools.
- Conduct virtual inspections and assessments of installed equipment.
- Develop and maintain clear, concise documentation for technical procedures and solutions.
- Collaborate with internal teams to identify and resolve recurring issues.
- Stay up-to-date with the latest technological advancements and company products.
- Ensure customer satisfaction through timely and effective problem resolution.
- Adhere to all company policies and procedures, especially concerning data security and privacy.
- Contribute to the continuous improvement of support processes and knowledge base.
Qualifications:
- Minimum of 5 years of experience in a technical support or field service role.
- Proven expertise in troubleshooting and repairing electronic or mechanical systems.
- Strong understanding of networking principles and protocols.
- Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users.
- Proficiency in using remote diagnostic and support software.
- Ability to work independently and manage time effectively in a remote environment.
- A degree or diploma in a relevant technical field is highly preferred.
- Experience with the specific systems relevant to our client's industry is a significant advantage.
- Must have a reliable internet connection and a dedicated workspace.
- Demonstrated ability to adapt to new technologies and challenges.
This role, while based notionally in the **Embu, Embu, KE** region, is a remote-first opportunity, requiring minimal on-site presence and maximum flexibility for the successful candidate. If you are a seasoned technician looking for a remote role with significant impact, we encourage you to apply.