8 Senior Field Operations Technician Remote jobs in whatjobs
Senior Field Operations Technician (Remote)
Posted 20 days ago
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Job Description
Responsibilities:
- Conduct remote diagnostics and troubleshooting of hardware and software issues.
- Develop and implement preventative maintenance schedules to ensure system reliability.
- Oversee the installation of new equipment and systems, ensuring adherence to specifications and safety standards.
- Manage the procurement and inventory of spare parts and equipment, optimizing stock levels.
- Provide technical support and guidance to field engineers and on-site teams when necessary.
- Document all maintenance activities, repairs, and installations in a detailed and organized manner.
- Stay abreast of the latest industry trends and technologies, recommending improvements and upgrades.
- Collaborate with cross-functional teams to identify and resolve complex technical challenges.
- Ensure compliance with all company policies, safety regulations, and industry best practices.
- Respond to urgent service requests and emergencies, providing timely and effective solutions.
Qualifications:
- Minimum of a Diploma in Electrical Engineering, Mechanical Engineering, or a related field.
- At least 5 years of experience in installation, maintenance, and repair of industrial or commercial equipment.
- Proven experience with remote monitoring and management tools.
- Strong understanding of network protocols, security principles, and IT infrastructure.
- Excellent analytical and problem-solving abilities, with a keen attention to detail.
- Ability to interpret technical drawings, schematics, and manuals.
- Proficient in using diagnostic software and hardware.
- Strong communication and interpersonal skills, with the ability to articulate technical information clearly.
- Must be self-motivated, disciplined, and capable of managing workload effectively in a remote setting.
- Experience working in the Nyeri, Nyeri, KE region is a plus, though not required due to the remote nature of the role.
This is an excellent opportunity for a seasoned professional looking to contribute to a forward-thinking organization while enjoying the benefits of a fully remote work environment. If you are a results-oriented individual with a passion for technology and a commitment to excellence, we encourage you to apply.
Senior Field Operations Technician - Remote
Posted 18 days ago
Job Viewed
Job Description
Responsibilities:
- Conduct remote diagnostics and troubleshooting of equipment failures.
- Provide expert technical support and guidance to field-based teams.
- Analyze performance data to identify trends and implement proactive maintenance strategies.
- Develop and update technical documentation, repair manuals, and best practice guides.
- Collaborate with engineering and product teams to provide feedback on equipment design and functionality.
- Manage inventory of spare parts and consumables for remote deployment.
- Ensure compliance with all safety regulations and operational standards.
- Participate in on-call rotation for urgent technical issues.
- Conduct virtual training sessions for new and existing field technicians.
- Maintain detailed logs of all maintenance activities and resolutions in the company's service management system.
- Minimum of a Diploma or Higher National Diploma in Electrical Engineering, Mechanical Engineering, or a related field.
- At least 5 years of experience in field service, installation, or maintenance of complex machinery.
- Proficiency in using remote monitoring and diagnostic software.
- Excellent understanding of electro-mechanical systems and control technologies.
- Strong analytical and critical thinking skills.
- Exceptional written and verbal communication skills, with the ability to convey technical information clearly to diverse audiences.
- Proven ability to work autonomously and manage multiple priorities in a remote setting.
- Familiarity with project management principles is a plus.
- Experience with CRM or ERP systems for service tracking.
- A keen eye for detail and a commitment to quality workmanship.
Senior Field Operations Technician (Remote)
Posted 18 days ago
Job Viewed
Job Description
Senior Field Operations Technician - Remote
Posted 17 days ago
Job Viewed
Job Description
Responsibilities:
- Provide remote technical support and guidance for installation and maintenance activities.
- Monitor the performance of installed equipment and systems using remote diagnostic tools.
- Diagnose technical issues, identify root causes, and develop effective solutions.
- Create detailed technical reports and documentation for equipment and processes.
- Advise on preventative maintenance strategies and schedules to minimize downtime.
- Guide and support on-site technical teams through complex troubleshooting procedures.
- Review and interpret technical schematics, blueprints, and manuals.
- Develop and deliver remote training sessions for field personnel.
- Ensure adherence to safety protocols and quality standards in all operations.
- Contribute to the continuous improvement of maintenance procedures and operational efficiency.
- Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
- Minimum of 6 years of hands-on experience in installation, maintenance, and repair of industrial equipment or complex systems.
- Proven ability to diagnose and troubleshoot technical problems remotely.
- Proficiency with diagnostic tools, remote monitoring software, and related technologies.
- Strong understanding of mechanical, electrical, and control systems.
- Excellent technical writing and communication skills, with the ability to explain complex issues clearly.
- Ability to work independently and manage tasks effectively in a remote setting.
- Experience in (specific industry, e.g., manufacturing, telecommunications) is advantageous.
- Familiarity with project management principles is a plus.
- Must be authorized to work remotely in Kenya.
Senior Field Operations Technician (Remote)
Posted 17 days ago
Job Viewed
Job Description
Responsibilities:
- Perform remote diagnostics and troubleshooting of equipment failures and performance issues.
- Develop and implement proactive maintenance plans to minimize downtime.
- Create detailed technical documentation, including service reports and user manuals.
- Provide technical support and training to junior technicians and end-users remotely.
- Collaborate with engineering teams to identify and resolve recurring technical problems.
- Manage inventory of spare parts and tools for remote deployments.
- Ensure compliance with all safety regulations and company policies during remote operations.
- Stay up-to-date with the latest technological advancements in the field.
- Respond to urgent service requests and outages with a sense of urgency.
- Contribute to continuous improvement initiatives within the operations department.
- Proven experience in a similar technical role, with a strong emphasis on remote support.
- Proficiency in diagnosing and repairing electromechanical systems.
- Familiarity with relevant diagnostic software and tools.
- Excellent understanding of networking protocols and IT infrastructure.
- Strong communication, interpersonal, and customer service skills.
- Ability to work independently and manage time effectively in a remote setting.
- Relevant technical certifications or a degree in a related field are highly desirable.
- Willingness to travel occasionally for critical on-site interventions if required, though the role is primarily remote.
- This position requires a self-starter with a dedication to achieving operational excellence.
Senior Field Operations Technician, Remote
Posted 17 days ago
Job Viewed
Job Description
Responsibilities:
- Provide remote technical assistance and troubleshooting for field equipment and systems.
- Develop detailed technical documentation, including standard operating procedures, repair manuals, and troubleshooting guides.
- Guide and instruct on-site technicians through installation, maintenance, and repair processes via remote communication channels (video conferencing, phone, chat).
- Analyze technical issues reported by field teams and develop effective remote solutions.
- Collaborate with engineering and support teams to resolve complex technical challenges.
- Monitor system performance remotely and proactively identify potential issues.
- Train field personnel on the proper use and maintenance of equipment.
- Maintain accurate records of service requests, troubleshooting steps, and resolutions.
- Stay updated on product updates, technical specifications, and best practices in installation and maintenance.
- Contribute to the continuous improvement of remote support processes and tools.
- Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Computer Science, or a related technical field.
- Minimum of 5 years of hands-on experience in field installation, maintenance, or technical support roles.
- Proven ability to diagnose and resolve complex technical issues remotely.
- Proficiency in using remote diagnostic tools, video conferencing software, and other communication platforms.
- Strong understanding of electromechanical systems, industrial equipment, or IT infrastructure (depending on the client's specific needs).
- Excellent problem-solving skills and attention to detail.
- Exceptional verbal and written communication skills, with the ability to clearly explain technical procedures to diverse audiences.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
- A proactive and customer-focused approach to technical support.
- Willingness to adapt to new technologies and procedures.
Senior Field Operations Technician - Remote
Posted 13 days ago
Job Viewed
Job Description
Responsibilities include:
- Diagnosing and resolving complex technical issues via remote access and communication tools.
- Providing expert technical guidance and support to on-site installation and maintenance crews.
- Developing and implementing preventive maintenance schedules to ensure optimal system performance.
- Conducting remote system audits and performance reviews.
- Creating and maintaining detailed technical documentation, including service reports and user manuals.
- Collaborating with engineering and product development teams to provide feedback on system design and functionality.
- Training and mentoring junior technicians on best practices and new technologies.
- Ensuring compliance with all safety regulations and company policies during remote operations.
- Managing spare parts inventory and recommending stock levels for field operations.
- Staying abreast of the latest technological advancements in the field.
Qualifications:
- Diploma or Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related technical field.
- Minimum of 5 years of progressive experience in field operations, installation, and maintenance.
- Proven ability to troubleshoot and repair complex electromechanical systems.
- Proficiency with remote diagnostic and monitoring tools.
- Excellent communication and interpersonal skills, with the ability to explain technical concepts clearly.
- Strong problem-solving and analytical abilities.
- Ability to work independently and manage time effectively in a remote setting.
- Familiarity with project management principles is a plus.
- Experience with (mention specific type of equipment relevant to the fictional role) is highly desirable.
This role offers a competitive salary and the opportunity to be part of an innovative company that values its remote workforce. The focus is on results and providing exceptional technical support regardless of physical location. If you are a self-starter with a passion for technology and problem-solving, we encourage you to apply for this exciting opportunity based in Nyeri, Nyeri, KE , but fully executed remotely.
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Senior Field Operations Technician - Remote
Posted 15 days ago
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Job Description
Responsibilities:
- Remotely coordinate and manage field installation and maintenance activities.
- Provide technical guidance and support to field technicians.
- Troubleshoot and resolve complex technical issues escalated from the field.
- Schedule and dispatch technicians based on project requirements and urgency.
- Monitor project progress and ensure adherence to timelines and quality standards.
- Manage inventory of spare parts and equipment for field operations.
- Develop and update standard operating procedures (SOPs) for installation and maintenance.
- Liaise with clients, suppliers, and internal engineering teams.
- Ensure compliance with safety regulations and company policies.
- Analyze operational data to identify trends and implement improvements.
Qualifications:
- Technical degree or certification in a relevant field (e.g., Electronics, Mechanical Engineering).
- 5+ years of experience in field service, installation, or maintenance roles.
- Proven ability to manage and guide remote field teams.
- Strong troubleshooting and problem-solving skills.
- Excellent understanding of technical systems and diagnostic tools.
- Proficiency in scheduling and dispatch software.
- Exceptional communication and interpersonal skills.
- Ability to work independently and manage time effectively in a remote environment.
- Knowledge of safety protocols and procedures.