2,087 Senior Aesthetician Client Relations Specialist jobs in Kenya

• Conduct detailed virtual skin consultations to assess client needs and recommend personalized treatment plans.
• Provide expert advice on product usage, ingredient efficacy, and at-home skincare routines.
• Guide clients through the selection and purchase of appropriate skincare products.
• Develop and maintain strong, long-term relationships with clients, ensuring high levels of satisfaction and retention.
• Educate clients on the benefits of various aesthetic treatments and services offered by the practice.
• Stay up-to-date with the latest trends, techniques, and technologies in the beauty and wellness industry.
• Maintain detailed and confidential client records, including treatment history and progress notes.
• Collaborate with the broader team to develop new service offerings and promotional campaigns.
• Respond promptly and professionally to client inquiries via email, chat, or video calls.
• Build and manage a loyal client base through exceptional service and personalized attention.
• Contribute to the online presence of the brand through engaging content related to skincare and wellness.

• Conducting virtual client consultations to assess skincare needs and recommend personalized treatment plans.
• Providing expert advice on product selection and usage for optimal results.
• Developing and maintaining long-term relationships with clients through proactive communication and follow-up.
• Educating clients on skincare routines and best practices.
• Monitoring client progress and adjusting treatment plans as needed.
• Managing client appointments and scheduling through digital platforms.
• Resolving client inquiries and issues with professionalism and efficiency.
• Staying updated on new aesthetic techniques, technologies, and product innovations.
• Collaborating with internal teams to ensure a seamless client experience.
• Maintaining accurate and confidential client records.

HFC Limited, the banking and property finance subsidiary of HF Group, has an exciting opportunity in our Business Banking Department. We are seeking a talented, dynamic, self-driven, and results-oriented individual who is committed to performance, excellence, and participating in our growth strategy.

Selling Liabilities and Assets in order to grow the Branch Business

Deadline:

Category: Retail

Subsidiary: HFC

Principle Accountabilities

• Ensure growth of the branch asset & liability books and profitability by working with and directing the branch sales team on activations, portfolio management, strategy adoption, customer visits and sales activities in general
• Monitor non-performing loans and manage the same.
• Setting up the branch business development strategy in line with company strategy and preparation of relevant reports to monitor and review performance
• Ensure optimum team productivity and identify training needs of the team.
• Cross-selling of HFC Banks products by establishing new relationships in order to grow both assets and liabilities book.
• Maintaining customer relations by regular contact to ensure customer satisfaction and business continuity
• To review accounting opening forms and loan applications by scrutinizing the documents to ensure they are KYC Compliant.
• To check data entry by verifying the data captured against source documents to ensure accuracy in data capture.
• To analyze loan applications by interviewing the customers.
• To identify customers' borrowing needs by interviewing so as to ensure selling of the right products.

Key Competencies and Skills

Technical And General Competencies
Technical competencies:
selling skills, analytical skills, negotiation skills, supervisory skills, IT Skills, report writing, communication skills and Product knowledge

General competencies:
Team Work, Listening skills

Minimum Qualifications, Knowledge And Experience
EXPECTED MINIMUM QUALIFICATION
Education:
A Business related degree

Experience:
3 years in Banking Industry

Job Title:
Relationship Manager

Locations:
Kenya / Egypt / Ethiopia / Uganda / Zimbabwe / Nigeria

About Karpous

Karpous is a Web2 and Web3 financial platform bridging real-world assets (RWA) and blockchain-based yield opportunities. Our staking products allow investors to access predictable, transparent returns backed by on-chain assets. We are expanding across Africa and looking for experienced Relationship Managers to build partnerships and drive adoption of our staking product in each local market.

Role Overview

As a Relationship Manager, you will be responsible for introducing Karpous' staking solutions to high-net-worth individuals, crypto communities, fintech firms, and institutional clients. You will act as the primary bridge between local investors and our platform, ensuring trust, education, and long-term relationship growth.

Key Responsibilities

• Develop and execute local market strategies to promote Karpous staking products.
• Identify, onboard, and manage relationships with key clients, partners, and investors.
• Educate clients on Karpous staking benefits, yield structures, and risk management.
• Organize and attend local crypto, fintech, and investment events to expand visibility.
• Provide regular market feedback and contribute to product localization efforts.
• Collaborate with the marketing and product teams to tailor campaigns to local user needs.
• Maintain accurate sales reports and pipeline tracking through CRM tools.

Requirements

• 3+ years
  of experience in Relationship Management, Business Development, or Institutional Sales.
• Strong network in crypto, fintech, or financial services sector.
• Proven track record of meeting or exceeding sales or partnership targets.
• Excellent communication and presentation skills in English (and local language is a plus).
• Deep understanding of staking, or blockchain investment products is an advantage.
• Self-driven, entrepreneurial, and able to operate with minimal supervision.

Preferred Background

• Previous experience with crypto exchanges, staking platforms, asset managers, or digital banks.
• Existing relationships with crypto communities, family offices, or investment groups.
• Familiarity with compliance, KYC/AML frameworks, and local financial regulations.

Why Join Karpous

• Be part of a global Web3 platform expanding across frontier markets.
• Attractive performance-based commission and token incentives.
• Remote-friendly culture with regional flexibility.
• Opportunity to build the foundation of Karpous' growth in your country.

At the Co-operative Bank of Kenya, we are more than just a financial institution — we are a trusted partner, empowering businesses and communities to grow and thrive. As part of our continued expansion, we are seeking a highly motivated and results-driven
Financial Institutions Relationship Manager
to join our Correspondent Banking team.

This is a rare opportunity to be part of one of Kenya's leading banks, where you will play a pivotal role in managing and growing key financial institution relationships, driving revenue growth, and delivering world-class service. In this role, you will also champion compliance and risk management, ensuring sustainable growth and excellence in service delivery, while reporting directly to the Head of Financial Institutions (FI).

This role offers a platform to engage with leading financial institutions, shape strategic partnerships, and drive portfolio growth in a fast-evolving banking landscape. You will work closely with senior decision-makers, collaborate across teams, and directly influence the bank's correspondent banking strategy.

The role

The successful jobholder will be expected to:

• Originate new business opportunities with Financial Institutions (interbank lending, treasury, trade finance, custody services, correspondent banking).
• Cross-sell the full suite of banking products to deepen wallet share from existing relationships.
• Structure competitive yet profitable solutions, negotiating rates, fees, and terms.
• Consistently achieve and exceed financial targets for revenue, net interest income, and fees.
• Develop and execute strategic account plans for key FI clients.
• Engage senior client stakeholders (CFOs, Treasurers, CEOs) to align solutions with client strategies.
• Act as the primary source of market intelligence, monitoring performance, industry trends, and competitor activity.
• Track and optimize client profitability (RAROC).
• Prepare and submit comprehensive credit proposals for client exposures.
• Ensure strict compliance with KYC/AML policies and CBK regulations.
• Proactively monitor the financial health and creditworthiness of all FI clients.
• Guarantee that all legal documentation (ISDA, CSA, GMSLA, Credit Agreements) is accurately executed and maintained.
• Coordinate transaction execution seamlessly with Treasury, Trade Finance, Legal, and Operations.
• Resolve client issues promptly and effectively as the primary escalation point.
• Conduct regular service reviews to ensure SLAs and client expectations are consistently met.
• Maintain an accurate CRM pipeline and provide regular performance reports to senior management.
• Share market insights and contribute to portfolio growth strategies.
• Foster teamwork across internal business and support units for a seamless client experience.

Qualifications, Skills & Attributes

The successful jobholder will be required to possess the following qualifications:

• A degree in Business, Economics, Banking/Finance, or related field. A Master's degree or professional certifications (e.g., ACI, CFA, CPA(K)) is a strong advantage.
• Formal training in lending and relationship management.
• 5–7 years' proven experience in relationship management within a commercial bank, FI, or treasury environment.
• Demonstrable record of achieving and surpassing revenue and business growth targets.
• Strong knowledge of financial products: treasury, trade finance, cash management, and credit.
• Skilled in credit analysis, structuring deals, and senior-level negotiations.
• Deep understanding of the Kenyan financial market and CBK regulatory framework.

ROLES AND RESPONSIBILITIES

• Responsible for advancing the sales process, closing new business, and achieving/assisting in sales targets.
• Actively participate in the planning and execution of the company's marketing activities, providing vital inputs based on interactions with prospects.
• Support and service existing customers by addressing their queries and resolving issues.

DETAILED DESCRIPTION

• Work on sales leads received through platform transactions, on-ground sales personnel, and digital marketing sources.
• Establish connections with potential clients, explain product/service capabilities, and finalise sales presentations.
• Assist in the creation of Requests for Proposals (RFPs).
• Discuss commercial terms with potential clients.
• Address queries raised by prospective clients.
• Liaise internally for necessary inputs and approvals.
• Finalise contracts and close deals.
• Ensure receipt of subscription fees as per agreed terms.
• Assist Relationship Managers in the execution of their account and territory strategies.
• Support the company's strategic and ongoing marketing and brand awareness campaigns.
• Drive prospect participation in internal and external events and webinars.
• Extend support to clients during the onboarding process.
• Respond to queries related to subscription plans and offerings.
• Log and escalate customer complaints appropriately to ensure timely resolution.
• Make regular calls to existing clients for proactive service and support.
• Resolve any issues faced by clients regarding subscription fee payments.
• Address client queries related to transaction processing by coordinating internally and following up with accurate responses.
• Guide customers on IT-related issues on the 360tf platform or arrange expert support when required.
• Work closely with Relationship Managers to understand client requirements and deliver the best level of service to each customer segment.
• Handle queries raised by referral partners related to customer service.
• Systematically document customer interactions, turnaround times, and complaint resolutions.
• Produce regular MIS reports on customer complaints, turnaround time analysis, and resolution outcomes.

About the Company
- The LARUS Foundation is looking for a motivated Junior Relationship Manager to join our team. The Junior Relationship Manager is responsible for the creation and management of a well-coordinated, strategic development plan to cultivate and solicit support for the LARUS Foundation.

About the Role
- 3-5 years in an IT-related sales role with an extensive network in the industry. Junior/middle-level candidates are welcome. Good relationship with tech companies. Fluent in English.

Responsibilities

• Identify and develop long-term relationships with tech companies (This is not a sales role)
• Maintain good and long-term relationships with them
• Manage new and existing members' inquiries with excellent services
• Preparation and presentation of project proposals & follow-ups
• Participate in major tech conferences

Qualifications

• Degree in IT or equivalent
• 3-5 years + in network engineering, candidates with less experience will also be considered
• 2 years in Account or Relationship Management
• Understanding of Internet Resource Policy is a plus
• Fluent in Native English. An additional language is a plus
• Excellent interpersonal, relationship management, and communication skills