4 jobs in Co-operative Bank of Kenya
Information System Auditor
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Job Description
As a market leader, we are dedicated towards creating and achieving excellence through our people. Together, we share a common set of values rooted in integrity, excellence and a strong team ethic. We provide you with a superior foundation for building a professional career – a place for people to learn, to achieve and to grow. Here is one such opportunity for you to explore.
This is a high visibility role which provides the successful candidate with an opportunity to contribute to the organization's control environment and exposure to many business areas. The successful candidate will also have an ideal opportunity to be an integral part of the organization and to really make a difference.
Reporting to the Chief Internal Auditor, the Information Systems (IS) auditor is responsible for execution of internal audits covering all aspects of business processes, assessing risks on information systems, business operations and evaluating internal controls to provide an independent appraisal of internal control environment across the Group. The role holder will be responsible for the execution of complex projects in accordance with the audit plan, mainly focusing on Information Systems, Operational processes, Credit Division and Departmental audits.
The Role
Specifically, the successful jobholder will be required to:
- Conduct special audits as required, leveraging on Computer-Assisted Audit Tools (CAATs) such as, Python, ACL, and SQL Developer to efficiently extract, transform, and analyze large volumes of data
- Identify opportunities to automate audit procedures and develop scripts to enhance Robotic Process Automation (RPA) for improved efficiency and accuracy.
- Design, implement, and maintain data analytics models and scripts to support continuous auditing and monitoring activities.
- Collaborate closely with audit teams to understand specific audit requirements and translate them into effective data analytics and automation solutions
- Conduct comprehensive penetration tests on the bank's web, mobile banking, and other operational applications, networks, and ICT systems to evaluate the effectiveness of the implemented cybersecurity framework.
- Evaluate compliance with IT security policies, standards, and regulatory requirements across business units and ICT infrastructure.
- Stay up to date with emerging cyber threats, vulnerabilities, and regulatory developments in the cybersecurity landscape.
- Perform independent threat and vulnerability assessment tests and report on cyber risks and controls of the ICT systems within the bank and other related third-party connections.
- Test the adequacy and effectiveness of control measures on information systems, operational processes, credit, department operations and recommend corrective measures to be undertaken in areas of weakness.
- Utilize extensive understanding of business activities to recommend scope and objectives of assigned audits, execute audit procedures, perform detailed analyses, reach sound conclusions, and document results for assigned audit activities.
- Ensure that all instances of significant risk or lack of control are properly identified, all findings are factually based& reported, with pragmatic & balanced recommendations & reports delivered in a timely manner.
- Actively participate in discussing audit findings and recommendations with line managers of the areas under review.
- Facilitate the communication of audit results and special projects via written reports and oral presentations to management.
- Assist in the annual risk assessment process and generation of annual audit plan.
- Assist in training/mentoring staff and develop and maintain the skills, knowledge and expertise to make valuable contribution to the internal audit team.
Skills, Competencies and Experience
The successful candidate will be required to have the following skills and competencies:
- Bachelor's degree in information systems or computer science from a recognized university. Possession of an MSc or other relevant postgraduate qualifications will be an added advantage.
- Experience with intelligent technology integration, including machine learning (ML) using Python or R, AI and natural language processing (NLP) and familiarity with audit automation tools such as ACL Robotics.
- Professional certification in IT Audit, Risk and Security e.g. CISM, CISSP, CISA, CRISC
- Excellent understanding of auditing concepts and practices with a minimum of 3 years' experience in management role in IT and operations or IT and operation audit.
- Skilled in project management and maintaining composure under pressure while meeting multiple deadlines.
- Demonstrable knowledge in risk assessment and control concepts/methodologies.
- Skilled in negotiation and conflict management to resolve problems that may arise during an audit.
- Excellent oral and written skills; a strong verbal communicator, analytical writer and able to clearly and concisely convey personal observations of processes, risks and controls.
- Excellent analytical ability both qualitative and quantitative to draw sound conclusions coupled with demonstrated knowledge and proper application of sampling techniques.
- Excellent attention to details and organizational skills.
Regional Security Officer
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Job Description
Are you a security professional with a proven track record in law enforcement, intelligence gathering, and stakeholder engagement? Do you thrive in environments where vigilance, proactive risk management, and collaboration make all the difference? If so, this is your opportunity to play a critical role in protecting one of Kenya's most trusted financial institutions.
The
Co-operative Bank of Kenya
is a leading bank built on the principles of co-operation, shared success, and community impact. We are committed to safeguarding our people, assets, and reputation while delivering trusted financial solutions to millions of Kenyans. To strengthen this mission, we are seeking a dedicated and experienced Regional Security Officer.
The role holder will be responsible for managing and coordinating all security-related activities across the assigned region. This role plays a critical part in safeguarding the Bank against internal and external threats. From building strong relationships with law enforcement, to training staff on fraud prevention, to monitoring emerging risks, the Regional Security Officer ensures that the Bank remains secure, resilient, and trusted.
The role
The successful jobholder will be expected to:
- Build and maintain strong relationships with law enforcement, government offices and security regulators.
- Represent the Bank at regional forums, regulatory engagements and security-related events.
- Maintain a comprehensive stakeholder contact database to strengthen collaboration and visibility.
- Support branch managers in cultivating strong ties with local police leadership.
- Coordinate and train staff on fraud prevention, emergency procedures and incident response.
- Oversee physical security audits to ensure compliance with security SOPs.
- Monitor threats, reputational risks and criminal activities affecting the Bank.
- Partner with law enforcement and regulatory agencies to gather intelligence.
- Use digital tools and informer networks to identify and mitigate emerging risks.
- Audit outsourced security providers for effectiveness and professionalism.
- Oversee the functionality of security technologies.
- Conduct threat and vulnerability assessments and recommend improvements.
- Lead investigations into theft, fraud, threats or breaches of protocol.
- Collect evidence, prepare reports, and support legal or disciplinary action.
- Conduct physical and operational risk assessments of branches, ATMs and cash transit operations.
Qualifications, Skills & Attributes
The successful jobholder will be required to possess the following qualifications:
- Bachelor's degree.
- Must have served as an Inspector of Police or at a higher Level.
- Strong knowledge of law enforcement procedures, security risk analysis, and investigations.
- Proven experience in stakeholder management, crime prevention, and intelligence collection.
- Computer literacy
- Ability to work independently while managing a regional security portfolio.
- Those currently serving have an added advantage
Special Requirements
- Based in a Regional Office with frequent travel within the region.
- Flexibility to work outside normal hours when required.
Financial Institutions Relationship Manager
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At the Co-operative Bank of Kenya, we are more than just a financial institution — we are a trusted partner, empowering businesses and communities to grow and thrive. As part of our continued expansion, we are seeking a highly motivated and results-driven
Financial Institutions Relationship Manager
to join our Correspondent Banking team.
This is a rare opportunity to be part of one of Kenya's leading banks, where you will play a pivotal role in managing and growing key financial institution relationships, driving revenue growth, and delivering world-class service. In this role, you will also champion compliance and risk management, ensuring sustainable growth and excellence in service delivery, while reporting directly to the Head of Financial Institutions (FI).
This role offers a platform to engage with leading financial institutions, shape strategic partnerships, and drive portfolio growth in a fast-evolving banking landscape. You will work closely with senior decision-makers, collaborate across teams, and directly influence the bank's correspondent banking strategy.
The role
The successful jobholder will be expected to:
- Originate new business opportunities with Financial Institutions (interbank lending, treasury, trade finance, custody services, correspondent banking).
- Cross-sell the full suite of banking products to deepen wallet share from existing relationships.
- Structure competitive yet profitable solutions, negotiating rates, fees, and terms.
- Consistently achieve and exceed financial targets for revenue, net interest income, and fees.
- Develop and execute strategic account plans for key FI clients.
- Engage senior client stakeholders (CFOs, Treasurers, CEOs) to align solutions with client strategies.
- Act as the primary source of market intelligence, monitoring performance, industry trends, and competitor activity.
- Track and optimize client profitability (RAROC).
- Prepare and submit comprehensive credit proposals for client exposures.
- Ensure strict compliance with KYC/AML policies and CBK regulations.
- Proactively monitor the financial health and creditworthiness of all FI clients.
- Guarantee that all legal documentation (ISDA, CSA, GMSLA, Credit Agreements) is accurately executed and maintained.
- Coordinate transaction execution seamlessly with Treasury, Trade Finance, Legal, and Operations.
- Resolve client issues promptly and effectively as the primary escalation point.
- Conduct regular service reviews to ensure SLAs and client expectations are consistently met.
- Maintain an accurate CRM pipeline and provide regular performance reports to senior management.
- Share market insights and contribute to portfolio growth strategies.
- Foster teamwork across internal business and support units for a seamless client experience.
Qualifications, Skills & Attributes
The successful jobholder will be required to possess the following qualifications:
- A degree in Business, Economics, Banking/Finance, or related field. A Master's degree or professional certifications (e.g., ACI, CFA, CPA(K)) is a strong advantage.
- Formal training in lending and relationship management.
- 5–7 years' proven experience in relationship management within a commercial bank, FI, or treasury environment.
- Demonstrable record of achieving and surpassing revenue and business growth targets.
- Strong knowledge of financial products: treasury, trade finance, cash management, and credit.
- Skilled in credit analysis, structuring deals, and senior-level negotiations.
- Deep understanding of the Kenyan financial market and CBK regulatory framework.
Employee Relations Advisor
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We are seeking to strengthen our HR support to the business by recruiting a highly motivated individual for the position of Employee Relations Advisor. This is a stretching role and requires a self-directed professional with ambition to grow, develop their career and most importantly passionate about people.
Reporting to the Head, Employee Relations & Welfare, the role holder will develop and maintain a conducive employee relations atmosphere, provide guidance and advise the business on labour laws/practice, discipline and grievance issues and co-ordinate staff welfare functions.
The Role
Specifically, the successful jobholder will be required to:
- Liaise with team leaders to ensure consistency of disciplinary procedures in the network.
- Study reported disciplinary cases and advise on the relevant disciplinary actions.
- Study investigation and audit reports and take relevant disciplinary action.
- Communicate disciplinary decisions to line managers and ensure proper implementations of actions
- Investigate and respond to all queries raised by the Union or line managers on staff disciplinary matters
- Organize and constitute the Disciplinary Hearing Panel and staff discipline matters.
- Co-ordinate in liaison with the Bank's advocates all litigation cases for ex-staff and attend to Industrial Court as the Bank's Witness on all litigation matters.
- Support Bank subsidiaries in handling disciplinary matters when called upon.
- Provide expert advice to line managers on legal implications of disciplinary actions as they relate to the labour laws.
- Act as a centre of expertise for the organization on matters pertaining to employee relations.
- Seek support for the Bank's employee relations strategy from stakeholders.
- Monitor on a regular basis changes in labour laws and keep managers informed.
- Undertake regular consultations and negotiations with the Union.
- Attend to and represent the Bank at the Ministry of Labour conciliation meetings.
- Liaise with Kenya Bankers Association and Kenya Institute of Bankers on employment related matters.
- Ensure the Bank's HR policies are aligned to the existing labour laws.
- Represent the Bank and participate in Collective Bargaining Agreement negotiations with the Union.
- Ensure that the Bank applies and practices the best labour practices and that the Bank adheres to all provision of labor laws and other relevant statues.
Skills, Competencies and Experience
The successful candidate will be required to have the following skills and competencies:
- A Bachelor's degree in Social Sciences or Law (LLB) from a recognized university with 2-3 years of demonstrable HR experience in a busy environment.
- A Higher Diploma in Human Resources with I/CHRM or other professional body membership.
- A detailed and working knowledge of the provisions of the Labour Laws with practical experience in Employee Relations.
- A good awareness of the internal and external industrial environment with detailed knowledge of the Bank's disciplinary and grievance procedures.
- In-depth knowledge of best practices in Human Resource policies, processes and strategies.
- High level of tact and diplomacy and the ability to use appropriate styles and methods of communication to ensure a professional yet personal customer service; excellent spoken and written English.
- Ability to handle sensitive and confidential information in a discreet and professional manner.
- Ability to build effective working relationships with others – at all levels of the organization.
- Proven ability to remain calm, focused and organized and to deliver results on time when under pressure and with rapidly changing circumstances.