Events Manager - Luxury Resorts
20100 Mwembe
KES280000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client, a premier luxury hospitality group, is seeking an innovative and highly organized Events Manager to oversee a portfolio of exclusive events. This is a fully remote position, allowing you to leverage your expertise in event planning and execution from anywhere. You will be responsible for conceptualizing, planning, and managing a wide range of events, from high-profile corporate functions to intimate social gatherings and destination weddings. The ideal candidate has a passion for creating unforgettable experiences, exceptional attention to detail, and a proven ability to manage multiple events concurrently.
Responsibilities:
Qualifications:
Responsibilities:
- Conceptualize, plan, and execute all aspects of events, ensuring seamless delivery and guest satisfaction.
- Develop event proposals, budgets, and timelines, ensuring they are met or exceeded.
- Source and manage vendors, including caterers, decorators, entertainment, and AV suppliers.
- Coordinate event logistics, including venue selection, setup, and breakdown.
- Liaise with clients to understand their vision and ensure all requirements are met.
- Oversee event staff and volunteers, providing clear direction and support.
- Manage event marketing and promotional activities.
- Conduct post-event evaluations and gather feedback for future improvements.
- Stay up-to-date with industry trends and innovative event concepts.
- Ensure compliance with health, safety, and licensing regulations.
- Manage relationships with key stakeholders and partners.
- Handle unforeseen issues and crisis management during events with composure.
Qualifications:
- A Bachelor’s degree in Hospitality Management, Marketing, Communications, or a related field.
- A minimum of 5 years of experience in event planning and management, preferably within the luxury sector.
- Proven ability to manage complex events from inception to completion.
- Excellent organizational and time management skills, with the ability to multitask effectively.
- Strong negotiation and vendor management skills.
- Exceptional interpersonal and client-facing communication abilities.
- Creative flair and a passion for delivering unique and memorable experiences.
- Proficiency in event management software and tools.
- Ability to work independently and proactively in a remote setting.
- A team player with strong leadership qualities.
- Flexibility to work non-traditional hours, including evenings and weekends, as events require.
- Experience with virtual and hybrid event formats is a plus.
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Senior Revenue Manager - Luxury Resorts
20100 Mwembe
KES130000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client is a premier hospitality group seeking an exceptional Senior Revenue Manager to drive profitability and optimize revenue streams across their portfolio of luxury resorts. This is a fully remote position, demanding a strategic and data-driven approach to revenue management. You will be instrumental in forecasting demand, identifying market opportunities, and implementing dynamic pricing strategies to maximize occupancy and average daily rates (ADR). Your responsibilities will encompass developing and executing comprehensive revenue management plans, analyzing market trends, competitor performance, and historical data to inform decision-making. You will work closely with Sales, Marketing, and Operations teams to align strategies and ensure cohesive execution. This role requires the ability to manage inventory across multiple distribution channels, including Online Travel Agencies (OTAs), Global Distribution Systems (GDS), and direct bookings, ensuring optimal visibility and conversion. You will be responsible for creating detailed performance reports, presenting insights and recommendations to senior leadership, and continuously monitoring key performance indicators (KPIs). The successful candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with at least 5 years of progressive experience in revenue management within the hotel or resort industry, preferably in luxury segments. Proven expertise in using revenue management systems (RMS) such as IDeaS, Duetto, or similar is essential. Strong analytical skills, a deep understanding of pricing elasticity, and the ability to forecast with accuracy are paramount. Excellent communication and interpersonal skills are required to effectively collaborate with diverse teams remotely. This is an opportunity to significantly impact the financial success of prestigious properties while enjoying the flexibility of a remote work environment. If you are a results-oriented professional with a passion for the hospitality industry and a proven ability to drive revenue growth, we want to hear from you. Your contributions will directly influence the success of our client's operations in and around the beautiful region of **Naivasha, Nakuru, KE**.
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1
Senior Revenue Manager, Luxury Resorts
20200 Mwembe
KES350000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a highly experienced and data-driven Senior Revenue Manager to oversee the strategic pricing and inventory management for a portfolio of luxury resorts. This is a fully remote position, offering the flexibility to work from anywhere. The ideal candidate will possess a deep understanding of the hospitality industry, coupled with exceptional analytical skills and a proven track record in maximizing revenue and profitability. You will be responsible for developing and implementing dynamic pricing strategies, forecasting demand, and analyzing market trends to identify new revenue opportunities. This role requires close collaboration with various departments, including sales, marketing, and operations, to ensure alignment with overall business objectives. The Senior Revenue Manager will also be tasked with managing the online distribution channels, optimizing channel mix, and ensuring competitive positioning in the market. Proficiency in revenue management systems and advanced Excel skills are essential. You will be expected to prepare regular performance reports for senior management, highlighting key performance indicators and recommending actionable insights. The ability to think strategically, solve complex problems, and adapt to a rapidly changing market environment is crucial. This position offers a unique opportunity to shape the financial success of prestigious hospitality properties. The role requires excellent communication and presentation skills to effectively convey complex data and strategies to diverse audiences. Experience with business intelligence tools and a passion for continuous improvement in revenue optimization are highly valued. We are looking for an individual who is proactive, self-motivated, and capable of working independently in a remote setting, while maintaining strong team cohesion and a collaborative spirit. This role is based out of Naivasha, Nakuru, KE , but the work is conducted entirely remotely.
This advertiser has chosen not to accept applicants from your region.
2
Senior Operations Manager - Remote Luxury Resorts
20100 Mwembe
KES150000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a leader in bespoke hospitality experiences, is seeking an exceptional and highly experienced Senior Operations Manager to oversee their portfolio of luxury resorts. This is a critical, fully remote position that requires a visionary leader with a proven track record in driving operational excellence, enhancing guest satisfaction, and maximizing profitability across multiple high-end properties. You will be instrumental in setting strategic operational goals, developing and implementing best practices, and ensuring seamless execution of all guest-facing services and back-of-house operations. Your responsibilities will encompass budget management, financial performance analysis, and the implementation of cost-control measures without compromising on quality or guest experience. You will lead, mentor, and inspire remote teams of property managers and department heads, fostering a culture of exceptional service, innovation, and continuous improvement. This role demands a deep understanding of the luxury hospitality market, including F&B, housekeeping, front office, and leisure activities. You will be responsible for developing and maintaining stringent quality assurance standards, conducting regular performance reviews, and implementing staff training programs to ensure consistent service delivery. The ideal candidate will possess outstanding communication and interpersonal skills, enabling effective collaboration with stakeholders at all levels, including property owners, senior management, and remote operational staff. You will proactively identify market trends, competitor activities, and opportunities for service enhancement. This is a demanding yet incredibly rewarding opportunity for a passionate hospitality professional to shape the future of luxury travel from a remote work environment. You will be responsible for developing and executing strategic initiatives that elevate the guest journey and drive brand loyalty. Ensuring compliance with health, safety, and hygiene regulations across all properties will be a key aspect of your role. Your ability to analyze operational data, identify areas for improvement, and implement data-driven solutions will be essential.
Qualifications:
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 10 years of progressive experience in hotel/resort operations management, with at least 5 years in a senior leadership role.
- Demonstrated success in managing luxury properties or a portfolio of resorts.
- Exceptional understanding of luxury hospitality standards and guest expectations.
- Strong financial acumen, including P&L management, budgeting, and forecasting.
- Proven ability to lead and develop remote teams effectively.
- Excellent problem-solving, decision-making, and strategic planning skills.
- Outstanding communication, negotiation, and interpersonal abilities.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- Ability to travel occasionally for site visits if required.
This advertiser has chosen not to accept applicants from your region.
3
Remote Guest Services Manager - Boutique Hotels
20117 Mwembe
KES120000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client, renowned for its exceptional hospitality experiences in boutique hotels, is seeking a dedicated and polished Remote Guest Services Manager. This fully remote position allows you to lead guest relations and service excellence initiatives from anywhere within Kenya. You will be responsible for developing and implementing high standards of guest service, training remote and on-site staff, and ensuring a seamless and memorable experience for all guests. The ideal candidate will possess extensive experience in the hospitality industry, with a strong focus on guest satisfaction and service management. You should have a proven ability to lead and motivate teams, resolve guest issues effectively, and maintain brand integrity. This role involves overseeing guest feedback mechanisms, analyzing service data, and identifying areas for improvement. You will collaborate closely with hotel management teams to uphold our client's reputation for outstanding service. Excellent communication, problem-solving, and interpersonal skills are paramount. You will be expected to manage online reviews, social media interactions, and guest loyalty programs. Proficiency in hotel management software and virtual communication tools is essential. We are looking for a proactive, detail-oriented individual with a passion for hospitality and a commitment to delivering unparalleled guest experiences. This role offers a unique opportunity to influence service standards across a portfolio of luxury accommodations, all while enjoying the flexibility of a remote work arrangement. If you are a seasoned hospitality professional dedicated to service excellence and eager to lead from a distance, we invite you to apply and contribute to our client's continued success.
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4
Head of Remote Guest Experience & Digital Services
20100 Mwembe
KES150000 Monthly
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a prestigious and expanding hospitality group, is searching for an innovative Head of Remote Guest Experience & Digital Services. This position is entirely remote, allowing you to shape exceptional guest journeys from anywhere in the world. You will be responsible for conceptualizing, developing, and implementing a comprehensive strategy to elevate the guest experience through digital channels and remote support. This includes overseeing the online booking process, virtual concierge services, in-room digital solutions, and post-stay engagement. You will lead a team of remote customer service professionals and digital strategists, ensuring consistent delivery of high-quality service that aligns with our client's brand standards. Key responsibilities include analyzing guest feedback, identifying trends, and proactively implementing improvements to enhance satisfaction and loyalty. You will explore and integrate emerging technologies to create seamless and personalized guest interactions, from pre-arrival to post-departure. This role demands a visionary leader with a profound understanding of the hospitality industry, combined with expertise in digital transformation, customer relationship management (CRM), and user experience (UX) design. You will work closely with marketing, operations, and IT departments to ensure all digital initiatives are integrated and effective. A Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field is required. A Master's degree is a plus. A minimum of 8 years of progressive experience in the hospitality sector, with at least 5 years in a leadership role focused on guest services, digital strategy, or customer experience management, is essential. Proven experience in managing remote teams and implementing successful digital guest engagement programs is crucial. Exceptional leadership, communication, analytical, and strategic thinking skills are a must. If you are passionate about creating unforgettable guest experiences and are a master of digital innovation in the hospitality space, this remote opportunity is for you. Join our client and redefine what exceptional remote guest service looks like in the modern travel landscape.
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5
Remote Hotel Revenue Management Strategist
20117 Mwembe
KES250000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a distinguished hospitality group, is seeking a dynamic and data-driven Remote Hotel Revenue Management Strategist to join our forward-thinking team. This position is fully remote, offering you the opportunity to optimize revenue streams for our properties from anywhere. You will be responsible for developing and implementing sophisticated pricing and inventory management strategies to maximize room revenue and overall profitability. Key duties include conducting market analysis, forecasting demand, and identifying new revenue opportunities. You will work closely with property management teams to ensure the effective execution of revenue management tactics. Proficiency in utilizing hotel property management systems (PMS), revenue management systems (RMS), and business intelligence tools is crucial. The ideal candidate will have a strong understanding of market dynamics, competitive landscapes, and customer behavior within the hospitality industry. You will analyze performance data, generate insightful reports, and present recommendations to stakeholders. Excellent analytical, problem-solving, and communication skills are essential for this role. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required, along with a minimum of 5 years of experience in hotel revenue management. Experience in a remote work environment is highly advantageous. This role will contribute to the success of our hotels located in and around **Nakuru, Nakuru, KE**, but the work is performed entirely remotely. If you are a strategic thinker with a passion for optimizing financial performance in the hospitality sector and thrive in a remote work setting, we want to hear from you.
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6
Remote Hotel Revenue Management Analyst
20100 Mwembe
KES80000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a prestigious international hotel group known for its exceptional guest experiences, is seeking a sharp and analytical Remote Hotel Revenue Management Analyst to optimize profitability across their portfolio. This role is instrumental in driving revenue and maximizing income by developing and implementing dynamic pricing strategies and inventory controls. You will work entirely remotely, leveraging data analytics and market insights to forecast demand, adjust rates, and manage room inventory effectively. The ideal candidate will possess a strong understanding of the hospitality industry, advanced analytical skills, and proficiency in revenue management software and tools. Key responsibilities include analyzing historical booking data, market trends, competitor pricing, and local events to predict future demand. You will develop pricing models, create promotional offers, and collaborate closely with on-site hotel management teams (communicating remotely) to ensure strategic alignment and execution. This position requires excellent communication skills, as you will be expected to present findings and recommendations to stakeholders through virtual meetings and reports. The successful applicant will have a keen eye for detail, a proactive approach to identifying revenue opportunities, and the ability to work independently while managing multiple properties and market segments. Experience with yield management systems and a strong aptitude for data interpretation are crucial. This fully remote position offers significant flexibility, allowing you to contribute to the success of a leading hotel brand from anywhere. We are looking for a data-driven strategist who can translate complex information into profitable actions and enhance the overall financial performance of our client's properties.
Responsibilities:
Responsibilities:
- Analyze market trends, competitor activities, and demand forecasts to set optimal pricing strategies.
- Manage room inventory and distribution channels to maximize occupancy and revenue.
- Develop and implement dynamic pricing and promotional offers.
- Monitor booking pace and adjust strategies in response to market changes.
- Collaborate remotely with hotel General Managers and Sales teams to align on revenue goals.
- Prepare detailed reports on revenue performance, market share, and key performance indicators (KPIs).
- Identify opportunities for revenue growth and cost optimization.
- Utilize revenue management systems and analytical tools effectively.
- Stay informed about industry best practices and emerging revenue management techniques.
- Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
- Minimum of 3-5 years of experience in hotel revenue management or a similar analytical role.
- Strong understanding of revenue management principles, forecasting, and pricing strategies.
- Proficiency in using hotel property management systems (PMS) and revenue management software (e.g., IDeaS, Duetto).
- Advanced analytical skills with proficiency in Excel and data visualization tools.
- Excellent communication, presentation, and interpersonal skills for remote collaboration.
- Ability to work independently, manage time effectively, and meet deadlines.
- A results-oriented approach with a focus on maximizing profitability.
- Experience in a remote work setting is highly desirable.
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7
Remote Hotel Revenue Management Director
20100 Mwembe
KES200000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a growing hospitality group, is looking for a strategic and analytical Revenue Management Director to lead their efforts from a fully remote position. This role is vital for maximizing revenue and profitability across various properties by optimizing pricing, inventory management, and distribution strategies. The ideal candidate will have a deep understanding of the hospitality industry, advanced revenue management principles, and extensive experience with property management systems (PMS) and revenue management software. You will be responsible for forecasting demand, setting optimal pricing for rooms and services, developing and implementing dynamic pricing strategies, and analyzing market trends and competitor activities. Key duties include collaborating with sales, marketing, and operations teams to align revenue strategies with overall business objectives, identifying new revenue opportunities, and monitoring key performance indicators (KPIs). Strong analytical, quantitative, and problem-solving skills are essential, along with the ability to interpret complex data and translate it into actionable insights. Excellent communication, leadership, and presentation skills are required to effectively communicate strategies and results to stakeholders and property management teams. The ability to work independently, manage multiple properties concurrently, and drive performance improvements in a remote environment is crucial. We are seeking a proactive, results-oriented individual with a passion for the hospitality sector and a proven track record of success in revenue management. This position is entirely remote, offering the flexibility to work from anywhere, while being conceptually linked to our operations in Nakuru, Nakuru, KE . If you are a seasoned revenue management professional looking for an exciting remote opportunity to drive significant financial impact, we invite you to apply. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is typically required.
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