2,792 Remote Field Service Engineer Robotics jobs in Kenya
Remote Field Service Engineer - Robotics
Posted 22 days ago
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Job Description
We are looking for an experienced and innovative Remote Field Service Engineer specializing in Robotics to join our cutting-edge technology team. This is a fully remote position, allowing you to work from anywhere. You will be responsible for providing remote technical support, troubleshooting, and maintenance for our advanced robotic systems deployed at client sites across various regions. Your primary duties will involve diagnosing complex hardware and software issues through remote diagnostics tools, guiding on-site personnel through repair and maintenance procedures, and performing virtual system calibrations and updates. This role demands a deep understanding of mechanical, electrical, and software components of robotic systems, including advanced sensor technologies and control systems. You will collaborate closely with our engineering and product development teams to identify recurring issues, suggest product improvements, and contribute to knowledge base articles and technical documentation. The ability to interpret schematics, diagnostic logs, and technical manuals is critical. You must possess exceptional problem-solving skills and the capacity to remain calm and effective under pressure. This position requires excellent communication skills, both written and verbal, to clearly convey technical information to a diverse audience, including non-technical staff. A proactive approach to identifying potential failures and implementing preventive maintenance strategies is highly valued. You will also be expected to stay abreast of the latest advancements in robotics and automation technology. This role offers the unique opportunity to shape the future of robotic systems maintenance and support from the comfort of your home office. A dedicated workspace with reliable high-speed internet access is required.
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Lead Remote Field Service Engineer - Robotics
Posted 20 days ago
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Job Description
Our client is seeking a highly experienced and technically adept Lead Remote Field Service Engineer specializing in robotics and automation systems. This is a fully remote position, with primary operational focus on the **Eldoret, Uasin Gishu, KE** region, though you will be providing remote support globally. You will be responsible for the remote diagnosis, troubleshooting, and resolution of complex technical issues with advanced robotic equipment. This includes monitoring system performance, performing remote diagnostics, guiding on-site technicians through repair procedures, and developing preventative maintenance strategies. The ideal candidate will possess an extensive background in industrial robotics, automation, mechatronics, and control systems. You should be proficient in diagnosing hardware and software issues, interpreting technical schematics, and utilizing remote diagnostic tools and platforms. Strong understanding of PLC programming, industrial networks, and data acquisition systems is crucial. Excellent communication and training skills are required, as you will be remotely instructing and advising on-site personnel. A Bachelor's or Master's degree in Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field is preferred. Significant hands-on experience with leading robotic brands (e.g., FANUC, KUKA, ABB) is a must. This role demands a proactive, analytical individual who can thrive in a fast-paced, problem-solving environment. You will be expected to contribute to the continuous improvement of our remote support services and develop innovative solutions to minimize downtime. The ability to manage multiple complex issues simultaneously and prioritize effectively is essential. This is an exciting opportunity to leverage your expertise in a leading-edge field, working remotely to ensure the optimal performance of sophisticated automated systems. Your remote guidance will be critical to operational continuity for our clients. Joining our team means contributing to advancements in industrial automation and maintaining high standards of service.
Responsibilities:
Qualifications:
Responsibilities:
- Provide expert remote technical support for robotic and automation systems.
- Diagnose and troubleshoot complex hardware and software issues remotely.
- Guide on-site field technicians through repair and maintenance procedures.
- Monitor system performance and implement proactive maintenance strategies.
- Develop and refine remote diagnostic tools and protocols.
- Interpret technical documentation, schematics, and blueprints.
- Collaborate with engineering and product development teams on issue resolution and system enhancements.
- Create technical documentation and training materials for remote support.
- Manage service request queues and ensure timely resolution of critical issues.
- Contribute to the continuous improvement of field service operations.
Qualifications:
- Bachelor's or Master's degree in Engineering (Mechanical, Electrical, Mechatronics) or a related discipline.
- 7+ years of experience in field service engineering, with a focus on industrial robotics and automation.
- Proven expertise in troubleshooting and repairing complex robotic systems.
- Proficiency with various robotic platforms (e.g., FANUC, KUKA, ABB).
- Strong knowledge of control systems, PLCs, and industrial networking.
- Experience with remote diagnostic software and tools.
- Excellent problem-solving, analytical, and critical thinking skills.
- Superior communication, interpersonal, and instructional abilities for remote guidance.
- Ability to work independently and manage multiple priorities in a remote setting.
- Willingness to travel occasionally for critical on-site support or training if absolutely necessary (though primary role is remote).
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Senior Remote Field Service Engineer (Robotics)
Posted 7 days ago
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Job Description
Our client, a global leader in advanced robotics and automation solutions, is seeking a highly skilled Senior Remote Field Service Engineer to provide expert technical support and maintenance for complex robotic systems. While this role is primarily remote, it will involve occasional on-site travel for critical installations or complex troubleshooting. You will be responsible for diagnosing and resolving hardware and software issues, performing preventative maintenance, and ensuring optimal performance of robotic equipment deployed at client sites. Your expertise in robotics, mechatronics, and industrial automation will be crucial. You will leverage remote diagnostic tools, video conferencing, and detailed documentation to guide on-site personnel and perform remote interventions.
Responsibilities:
Responsibilities:
- Provide remote technical support, troubleshooting, and diagnostics for advanced robotic systems.
- Analyze system performance data and identify potential issues before they cause downtime.
- Guide on-site technicians or client personnel through complex repair and maintenance procedures.
- Perform remote configuration, calibration, and software updates for robotic systems.
- Develop and maintain comprehensive technical documentation, including service manuals and troubleshooting guides.
- Conduct root cause analysis for recurring technical problems and implement corrective actions.
- Collaborate with engineering and product development teams to provide feedback on system design and reliability.
- Manage spare parts inventory and recommend necessary replacements.
- Train clients and internal staff on the operation and maintenance of robotic systems.
- Respond to critical service requests and ensure timely resolution of issues to minimize client disruption.
- Occasional on-site travel may be required for complex installations or critical repairs.
- Bachelor's degree in Robotics Engineering, Mechanical Engineering, Electrical Engineering, Mechatronics, or a related field.
- Minimum of 6 years of experience in field service or technical support for industrial robotics or automation systems.
- Proven expertise in diagnosing and repairing mechanical, electrical, and software issues in complex robotic systems.
- Proficiency with common robotics programming languages and diagnostic tools.
- Experience with remote monitoring and diagnostic technologies.
- Strong understanding of industrial automation principles and control systems.
- Excellent analytical, problem-solving, and critical-thinking skills.
- Exceptional communication, interpersonal, and customer service skills, with the ability to clearly explain technical issues to diverse audiences.
- Ability to work independently and manage priorities effectively in a remote setting.
- Willingness to travel occasionally for on-site support (estimated 10-20%).
This advertiser has chosen not to accept applicants from your region.
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Remote Lead Field Service Engineer - Robotics
Posted 22 days ago
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Job Description
Our client is seeking an experienced and highly skilled Lead Field Service Engineer specializing in Robotics to join their pioneering remote service team. This is a fully remote position, enabling you to provide critical technical support and expertise from your home office. You will be responsible for leading and executing complex installations, maintenance, troubleshooting, and repair of advanced robotic systems used in industrial and commercial applications. This role demands exceptional technical acumen, strong leadership capabilities, and a proactive approach to ensuring optimal performance and uptime of client equipment. You will serve as the primary technical escalation point for challenging issues, guiding and mentoring junior engineers and on-site technicians through intricate diagnostic procedures. The ideal candidate will possess a deep understanding of robotic control systems, automation software, industrial networking, and electromechanical components. Your ability to diagnose problems remotely, interpret diagnostic data, and provide clear, actionable instructions is paramount. You will collaborate closely with engineering, product development, and customer success teams to share insights and drive continuous improvement. This position requires excellent communication skills, a rigorous problem-solving methodology, and the ability to remain calm and effective under pressure. We are looking for individuals who are passionate about robotics and automation, are self-motivated, and thrive in a remote-first work environment. This is an exciting opportunity to leverage your expertise in a challenging and rewarding role, contributing to the success of cutting-edge robotic solutions. You will be instrumental in ensuring seamless operations for our clients, utilizing state-of-the-art remote monitoring and diagnostic tools. Embrace the future of field service with this advanced remote engineering opportunity.
Responsibilities:
Responsibilities:
- Lead and perform remote troubleshooting, diagnosis, and repair of complex robotic systems.
- Provide expert technical guidance and mentorship to field service engineers and clients.
- Develop and implement preventative maintenance strategies for robotic equipment.
- Analyze system performance data to identify potential issues and optimize operations.
- Oversee remote installations and configurations of new robotic systems.
- Document technical procedures, service reports, and knowledge base articles.
- Collaborate with engineering teams to resolve complex hardware and software issues.
- Manage service requests and ensure timely resolution to minimize client downtime.
- Stay abreast of advancements in robotics, automation, and remote service technologies.
- Ensure adherence to safety protocols and quality standards in all service activities.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related field.
- Extensive experience in field service engineering with a focus on robotics and automation.
- Proven leadership experience in technical support or team management.
- In-depth knowledge of robotic control systems, PLC programming, and industrial networks.
- Proficiency with diagnostic tools, simulation software, and remote access technologies.
- Excellent problem-solving, analytical, and critical thinking skills.
- Strong verbal and written communication skills for effective remote collaboration.
- Ability to work independently and manage complex technical challenges from a remote location.
- Willingness to travel occasionally if required for critical on-site support (though role is primarily remote).
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Remote Field Service Technician - Robotics
Posted 22 days ago
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Job Description
Our client is seeking a highly skilled and motivated Field Service Technician specializing in robotics to join their expanding, fully remote support team. In this role, you will be responsible for the installation, maintenance, troubleshooting, and repair of advanced robotic systems and automated equipment at client sites. While the role involves on-site work at designated client locations, the administrative and support functions are conducted remotely. This position requires extensive travel but offers the flexibility and autonomy of managing your schedule and reporting primarily through digital channels, supporting our client's technological infrastructure across various regions.
Key Responsibilities:
This role requires extensive travel to client locations but is managed through a remote-first operational framework for coordination and reporting. The ideal candidate will have a strong background in mechatronics, automation, or a related field, with hands-on experience in diagnosing and repairing industrial robotics. Proficiency with diagnostic tools, schematics, and a solid understanding of electrical and mechanical principles are essential. Excellent problem-solving skills, the ability to work independently, and strong communication skills are crucial for effective client interaction and remote collaboration with our client's technical teams. We are looking for a dedicated professional who can ensure the reliable operation of critical robotic systems, contributing significantly to our client's operational efficiency. A self-starter attitude and a commitment to providing exceptional service are highly valued.
Key Responsibilities:
- Install, configure, and commission new robotic systems and automated machinery.
- Perform routine preventative maintenance to ensure optimal system performance and longevity.
- Diagnose and troubleshoot complex mechanical, electrical, and software issues with robotic systems.
- Repair or replace faulty components and perform necessary adjustments to restore functionality.
- Provide on-site technical support and training to clients on the operation and maintenance of robotic equipment.
- Respond promptly to service requests and emergency calls to minimize downtime.
- Maintain detailed service logs, reports, and documentation of all performed work and parts used.
- Adhere to strict safety protocols and procedures while working on-site.
- Collaborate with engineering and support teams to resolve escalated technical issues.
- Stay updated on the latest advancements in robotics technology, automation, and diagnostic tools.
- Manage a parts inventory and order necessary replacements.
- Develop and maintain positive customer relationships.
- Assist in the development of technical documentation and troubleshooting guides.
- Participate in remote diagnostic sessions with the engineering team.
This role requires extensive travel to client locations but is managed through a remote-first operational framework for coordination and reporting. The ideal candidate will have a strong background in mechatronics, automation, or a related field, with hands-on experience in diagnosing and repairing industrial robotics. Proficiency with diagnostic tools, schematics, and a solid understanding of electrical and mechanical principles are essential. Excellent problem-solving skills, the ability to work independently, and strong communication skills are crucial for effective client interaction and remote collaboration with our client's technical teams. We are looking for a dedicated professional who can ensure the reliable operation of critical robotic systems, contributing significantly to our client's operational efficiency. A self-starter attitude and a commitment to providing exceptional service are highly valued.
This advertiser has chosen not to accept applicants from your region.
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Remote Lead Field Service Engineer - Robotics & Automation
Posted 16 days ago
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Job Description
Our client, a leader in industrial automation and robotics solutions, is seeking a highly experienced and dedicated Lead Field Service Engineer to join their fully remote technical support division. This critical role involves providing expert remote assistance, troubleshooting, and support for complex robotic systems and automated machinery deployed at client sites across various industries. You will be the primary point of contact for advanced technical issues, guiding on-site technicians and clients through diagnostic procedures, repairs, and system optimizations. The ideal candidate possesses a profound understanding of electro-mechanical systems, PLC programming, industrial networking, and possesses exceptional problem-solving capabilities under pressure. This is a remote-first role, demanding self-discipline, excellent communication, and the ability to work effectively without direct supervision.
Responsibilities:
Responsibilities:
- Provide expert-level remote technical support for robotic and automation systems.
- Diagnose and troubleshoot complex hardware, software, and network issues using remote diagnostic tools.
- Guide on-site personnel (client technicians, junior engineers) through repair and maintenance procedures via video calls and detailed documentation.
- Develop and maintain comprehensive technical documentation, including troubleshooting guides, FAQs, and repair manuals.
- Analyze system performance data to identify potential issues and recommend preventative maintenance strategies.
- Collaborate with the engineering and product development teams to report bugs and suggest product improvements based on field feedback.
- Manage and prioritize incoming support requests, ensuring timely resolution of critical issues.
- Conduct remote training sessions for client personnel on system operation and basic maintenance.
- Contribute to the continuous improvement of remote support processes and tools.
- Ensure client satisfaction through prompt, effective, and professional technical assistance.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related field.
- Minimum of 7 years of experience in field service, maintenance, or support of industrial automation systems, robotics, or complex machinery.
- In-depth knowledge of PLC programming (e.g., Siemens, Allen-Bradley), HMI systems, and industrial communication protocols (e.g., Profibus, Ethernet/IP).
- Proficiency in diagnosing and troubleshooting electro-mechanical components, servo drives, sensors, and vision systems.
- Strong understanding of network infrastructure and cybersecurity principles in industrial environments.
- Excellent remote troubleshooting and problem-solving skills, with the ability to think critically and systematically.
- Superior communication and interpersonal skills, with the ability to clearly explain complex technical concepts to diverse audiences.
- Experience with remote access tools and virtual collaboration platforms is essential.
- Proven ability to work independently and manage time effectively in a remote setting.
- Willingness to travel occasionally for critical on-site interventions if absolutely necessary (though the role is primarily remote).
- Professional certifications in relevant automation or robotics platforms are a significant advantage.
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5
Remote Lead Field Service Technician - Robotics
Posted 22 days ago
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Job Description
Our client, a leader in advanced robotics and automation solutions, is seeking a highly skilled and experienced Lead Field Service Technician to join their remote team, supporting clients across various industries. This is a fully remote position, requiring extensive travel to customer sites as needed, but with primary operational management and support conducted remotely. You will be responsible for the installation, troubleshooting, maintenance, and repair of sophisticated robotic systems and automated equipment. This role demands a deep technical understanding of mechanical, electrical, and software components of industrial robots. You will guide junior technicians, conduct on-site training, and ensure that all service operations meet the highest standards of safety and efficiency. Developing and implementing preventive maintenance programs will be crucial. The ideal candidate will have a proven ability to diagnose complex technical issues, often under pressure, and provide timely and effective solutions. Strong communication skills are essential for liaising with clients, engineering teams, and support staff. A proactive approach to problem-solving and a commitment to continuous learning in the rapidly evolving field of robotics are highly valued. This is an exciting opportunity to work with cutting-edge technology and contribute to the operational success of our global clientele.
Responsibilities:
Responsibilities:
- Perform complex installations, maintenance, and repair of robotic systems and automated machinery.
- Diagnose and troubleshoot mechanical, electrical, and software issues on-site and remotely.
- Provide technical leadership and mentorship to junior field service technicians.
- Develop and implement preventive maintenance schedules and procedures.
- Conduct on-site client training on equipment operation and maintenance.
- Collaborate with engineering and R&D teams to resolve technical challenges.
- Manage service requests and ensure timely resolution of client issues.
- Maintain detailed service records and documentation.
- Ensure compliance with safety regulations and company policies.
- Travel extensively to client locations as required for service and support.
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related technical field.
- Minimum of 7+ years of experience in field service, with a focus on industrial automation and robotics.
- Expertise in diagnosing and repairing complex electromechanical systems.
- Strong understanding of control systems, PLC programming, and industrial networking.
- Proven ability to lead technical teams and provide effective guidance.
- Excellent troubleshooting and problem-solving skills.
- Strong communication and customer service skills.
- Ability to work independently and manage travel effectively.
- Proficiency with diagnostic tools and relevant software.
- Experience with robotic programming languages is a plus.
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6
Remote Senior Field Service Engineer - Robotics
Posted 18 days ago
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Job Description
Our client is seeking a highly skilled and motivated Senior Field Service Engineer specializing in Robotics to join our global support team. This is a fully remote position, requiring extensive travel to client sites across various regions when necessary, but with a significant focus on remote diagnostics, troubleshooting, and support. You will be responsible for providing expert technical assistance for the installation, maintenance, repair, and upgrading of advanced robotic systems and automation equipment. Your role involves remotely diagnosing complex mechanical, electrical, and software issues, guiding on-site technicians through troubleshooting procedures, and developing effective solutions to minimize downtime. You will also contribute to creating and updating technical documentation, training materials, and best practice guides for remote support. The ideal candidate possesses a strong background in industrial robotics, automation, mechatronics, or a related field, with at least 5-7 years of experience in field service or technical support roles. Expertise in PLC programming, HMI configuration, and proficiency with diagnostic tools are essential. Excellent problem-solving skills, a keen analytical mind, and the ability to communicate complex technical information clearly and concisely, both verbally and in writing, are critical for success in this remote-first role. You must be adept at working independently, managing your schedule, and collaborating effectively with remote engineering teams and clients worldwide. This is an exciting opportunity to work with cutting-edge technology and contribute to the operational efficiency of our clients across diverse industries. A willingness to travel occasionally for critical on-site interventions is required. We are looking for a proactive, detail-oriented professional who is passionate about robotics and committed to delivering exceptional service remotely.
Key Responsibilities:
Key Responsibilities:
- Provide remote diagnostics and troubleshooting for robotic systems.
- Guide on-site personnel through complex repair and maintenance procedures.
- Develop and implement solutions to minimize system downtime.
- Contribute to the creation of technical documentation and training materials.
- Perform remote software updates and configuration management.
- Analyze system performance data and recommend improvements.
- Collaborate with internal engineering teams to resolve escalated issues.
- Ensure customer satisfaction through prompt and effective technical support.
- Identify and report recurring technical problems to engineering.
- Occasional travel for critical on-site interventions and installations.
- Degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
- 5-7 years of experience in field service engineering for robotics or automation.
- Strong knowledge of industrial robots, PLCs, and HMIs.
- Proficiency with diagnostic software and tools.
- Excellent troubleshooting and problem-solving skills.
- Strong verbal and written communication skills for remote interaction.
- Ability to work independently and manage time effectively.
- Willingness and ability to travel as required.
- Understanding of networking protocols for industrial systems.
- Experience in customer support and relationship management.
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Senior Field Service Engineer - Robotics (Remote)
Posted 22 days ago
Job Viewed
Job Description
Our client is a global leader in advanced automation and robotics solutions, and they are looking for a highly skilled and experienced Senior Field Service Engineer to join their fully remote technical support team. This role is crucial for providing expert on-site and remote technical assistance for complex robotic systems used in industrial manufacturing and logistics. You will be responsible for diagnosing, troubleshooting, and repairing sophisticated electromechanical systems, ensuring minimal downtime for our valued clients. While the role is remote-first, it requires significant travel to client sites for hands-on interventions.
Key Responsibilities:
Required Qualifications:
Key Responsibilities:
- Provide expert technical support for robotic systems, including installation, maintenance, and repair.
- Diagnose and troubleshoot hardware, software, and network issues related to robotic systems.
- Perform scheduled preventative maintenance to ensure optimal system performance and longevity.
- Conduct root cause analysis for recurring technical problems and implement permanent solutions.
- Develop and deliver technical training to client personnel on system operation and maintenance.
- Create and maintain detailed service reports, documenting all interventions and resolutions.
- Collaborate with engineering and R&D teams to provide feedback on product performance and identify areas for improvement.
- Respond to emergency service calls and resolve issues efficiently to minimize client operational disruption.
- Manage spare parts inventory and ensure timely ordering and replenishment.
- Adhere to all safety protocols and environmental regulations during on-site service calls.
- Contribute to the development of technical documentation, troubleshooting guides, and best practices.
- Travel extensively to client locations (up to 75%) to perform on-site support as needed.
Required Qualifications:
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Robotics, or a related technical field.
- Minimum of 6 years of experience in field service, technical support, or maintenance of complex automated systems, preferably robotics.
- Strong understanding of electromechanical systems, PLCs, industrial networks, and control systems.
- Proficiency in reading and interpreting technical drawings, schematics, and manuals.
- Excellent problem-solving, diagnostic, and analytical skills.
- Demonstrated ability to work independently and manage time effectively in a demanding field environment.
- Strong communication and interpersonal skills, with the ability to interact professionally with clients at all levels.
- Willingness and ability to travel frequently (up to 75%) domestically and internationally as required.
- Experience with specific robotic platforms or industrial automation software is a significant advantage.
- Proficiency in using diagnostic tools and equipment.
- A proactive approach to identifying and resolving potential issues.
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Remote Lead Field Service Engineer - Advanced Robotics
Posted today
Job Viewed
Job Description
Our client is a global leader in advanced robotics and automation solutions, seeking a highly skilled and experienced Lead Field Service Engineer to join their remote team. This position offers the unique opportunity to provide expert technical support and maintenance for complex robotic systems deployed worldwide, all from a remote location. You will be the go-to expert for troubleshooting, diagnostics, and repairs, ensuring optimal performance and uptime for our client's cutting-edge robotic installations. The role demands a proactive approach, exceptional problem-solving skills, and the ability to guide and mentor junior technicians. You will play a crucial role in maintaining the highest standards of service excellence.
Key Responsibilities:
Required Qualifications:
This remote position offers a competitive remuneration package, flexibility, and the chance to be at the forefront of industrial automation. If you are a seasoned professional passionate about robotics and remote support, we invite you to apply. Our client's services are critical to various industries, supporting operational continuity for businesses, including those that may have a presence or need for advanced maintenance support near Naivasha, Nakuru, KE .
Key Responsibilities:
- Provide remote expert-level technical support and troubleshooting for advanced robotic systems.
- Develop and implement innovative solutions to complex hardware and software issues.
- Conduct root cause analysis for equipment failures and implement corrective actions.
- Create and update technical documentation, including repair manuals and diagnostic guides.
- Train and mentor field service technicians on best practices and advanced troubleshooting techniques.
- Collaborate with engineering and product development teams to provide feedback for product improvement.
- Manage spare parts inventory and coordinate timely delivery for critical repairs.
- Ensure adherence to safety protocols and quality standards in all service activities.
- Develop remote diagnostic tools and methodologies to enhance service efficiency.
- Respond to critical service escalations and ensure rapid resolution.
Required Qualifications:
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or a related field.
- Minimum of 7 years of experience in field service, maintenance, or repair of complex automated systems, robotics, or industrial machinery.
- Strong expertise in diagnosing and repairing electromechanical systems, PLCs, HMI, and robotic control systems.
- Proficiency in reading and interpreting technical schematics and blueprints.
- Excellent problem-solving, analytical, and diagnostic skills.
- Proven ability to work independently and manage time effectively in a remote environment.
- Strong communication and interpersonal skills, with the ability to explain technical issues clearly.
- Experience with remote diagnostic tools and remote access technologies.
- Willingness to travel occasionally for critical on-site support if absolutely necessary (though the role is primarily remote).
- Experience in a lead or supervisory role is highly advantageous.
This remote position offers a competitive remuneration package, flexibility, and the chance to be at the forefront of industrial automation. If you are a seasoned professional passionate about robotics and remote support, we invite you to apply. Our client's services are critical to various industries, supporting operational continuity for businesses, including those that may have a presence or need for advanced maintenance support near Naivasha, Nakuru, KE .
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