1,290 Recruitment Operations jobs in Kenya

• Partnering with business leaders to understand current and future talent needs and develop aligned recruitment strategies.
• Managing the full recruitment lifecycle, from sourcing and screening to interviewing and offer negotiation.
• Developing and implementing employer branding initiatives to attract a diverse pool of qualified candidates.
• Conducting market research on compensation and benefits to ensure competitive offers.
• Facilitating the onboarding process for new hires, ensuring a smooth integration into the company culture.
• Providing guidance and support to managers on HR policies, procedures, and best practices.
• Assisting with employee relations issues, investigations, and conflict resolution.
• Contributing to HR projects and initiatives aimed at improving employee engagement and retention.
• Ensuring compliance with all relevant labor laws and regulations.

We are seeking a highly capable and service-oriented Human Resources Officer to support our dynamic team based in Nairobi, Kenya. In this role, you will be the first point of contact for HR-related matters, ensuring smooth and efficient delivery of core HR functions such as recruitment, onboarding, employee relations, and compliance. You will work closely with line managers, employees, and the General Manager to help drive a positive employee experience while maintaining alignment with our HR strategy and business goals.

Role responsibilities:

HR Recruitment and Onboarding

• Administer and execute on all approved staff authorizations with line managers and approvers.
• Support the line manager in the recruitment process with key vacancies for junior/skilled workers level.
• Working with the recruitment specialist to ensure the interview process concludes timeously and successfully.
• Liaise with the agreed line managers and South African HR Team in the arranging new employee functional induction plan and ensure smooth implementation of the plan.
• Tracking the HR onboardings steps to ensure that all new employees are timeously admitted to the relevant Systems, Provident Funds, Medical scheme and Funeral Benefit Fund.
• Manage the effective end-to-end onboarding process for new specialist and skilled workers, including check-ins 1 month and 3 months.
• Meet with allocated line managers on a monthly basis and provide them with HR Related support for new staff. (e.g. Trouble shooting issues, checking KPIs, checking job profiles were agreed, checking HR policies are discussed).

HR Operational Tasks

• Monitor HR Legislation in country and update management of regular changes.
• Ensure effective and timely follow-up and resolving of HR and Payroll related queries.
• Facilitate and administer the timely processing of all paperwork on PowerApps relating to staff changes e.g. terminations, new hires, personnel movements, appointments and promotions.
• Update and maintenance of HR Records with new employee information, changes in benefits and other details
• Update and take accountability for the teams HR tracker monitoring key monthly HR processes and advising the Head where intervention is required for cut off deadlines or possible issues (Including temps ending, new starts, termination status, incapacity cases, status changes, maternity agreements)
• Check the Job Confirmation list monthly and recommend corrections if required.
• Assist in the collation of information for reporting purposes and sometimes compiling various reports and presentations as directed by HR Head.
• Maintain an efficient e-filing and follow up system for all HR and other confidential documents to ensure timely processing with the various departments.
• Ensure all information is captured in the relevant folders on the One drive with corresponding documents in the file.
• Provide HR guidance to agreed line managers on discipline, retention and absenteeism
• As directed/guided by the HR Head provide line manager with day-to-day support with basic HR Queries.
• Ensure job profiles and org structures are up to date for the team.
• With support from the South African HR Team, assist the line managers with handling grievances, discipline and employee concerns including sending out documentation, setting up hearings.
• Support the HR Head to facilitate feedback sessions and collation of action plans on a tracker for your agreed teams.
• Take on agreed duties in key HR initiatives to increase employee engagement (Including quarterly recognition, special days, birthday reminders monthly)

HR Projects and Initiatives

• Implement agreed HR Projects per quarter including but not limited to:
• Co-ordination of all wellness events and activities to employees on a need's basis.
• Career Day Events.
• Wellness days
• Internship Programme Onboarding and Placement
• Recognition Programme launches
• Women's Committee

Minimum requirements:

To be successful in this role, you will need a relevant qualification in Human Resources or Business Administration, along with a minimum of three years' experience in an HR support role—ideally within the manufacturing sector. You should have hands-on experience in key HR processes such as recruitment, onboarding, employee engagement, discipline handling, and responding to payroll queries. Proficiency in Microsoft Office applications, particularly Excel, Word, Outlook, and PowerPoint, is essential.

Strong communication and interpersonal skills are critical, as the role requires frequent interaction with employees, line managers, and external partners. You must be comfortable working under pressure, managing multiple projects simultaneously, and maintaining high levels of accuracy and attention to detail. A structured approach to work, excellent time management, and a customer service mindset are key traits we're looking for. Additionally, you should be a collaborative team player with the flexibility to across different work time zone differences.

"We value the importance of a diverse workforce as a cornerstone of our business success. Our primary focus in selecting the most suitable candidates for our roles is based on their skills, qualifications, and experience. We wholeheartedly embrace the principle of equal opportunity in our employment processes and are committed to eliminating any unlawful discrimination in our hiring practices"

• Manage the end-to-end recruitment process, from job posting and candidate sourcing to interviewing and offer negotiation.
• Develop and implement effective strategies for sourcing candidates through various channels, including job boards, social media, and professional networks.
• Screen resumes and applications, conduct initial interviews, and assess candidate qualifications.
• Coordinate and schedule interviews between candidates and hiring managers.
• Maintain candidate records in the Applicant Tracking System (ATS) and ensure data accuracy.
• Develop and extend job offers, conducting background checks and reference checks as needed.
• Onboard new employees, ensuring a smooth and welcoming transition.
• Collaborate with hiring managers to understand their staffing needs and develop effective recruitment plans.
• Assist in the development and implementation of HR policies and procedures.
• Contribute to employee engagement initiatives and HR projects.
• Stay current with labor laws and HR best practices.
• Provide support for other HR generalist functions as needed.
• Foster a positive and inclusive remote work environment.
• Participate in virtual HR team meetings and professional development opportunities.

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• Minimum of 3 years of experience in Human Resources, with a significant focus on talent acquisition.
• Proven experience managing the full recruitment lifecycle.
• Proficiency with Applicant Tracking Systems (ATS) and HRIS software.
• Strong understanding of interviewing techniques and candidate assessment methods.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work independently, manage time effectively, and maintain confidentiality in a remote setting.
• Familiarity with Kenyan labor laws and employment regulations.
• SHRM-CP or similar HR certification is a plus.
• A proactive and results-oriented approach to problem-solving.
• A dedicated remote workspace with a stable, high-speed internet connection is mandatory.
• Awareness of the employment market in regions like Eldoret, Uasin Gishu, KE , can be advantageous for local talent acquisition.

• Develop and implement comprehensive talent acquisition strategies to attract and recruit qualified candidates for a wide range of positions.
• Source passive and active candidates through various channels, including online job boards, social media, professional networks, and direct outreach.
• Conduct thorough candidate screening, including resume review, phone interviews, and behavioral assessments.
• Manage the full recruitment lifecycle, from job posting and candidate sourcing to offer negotiation and onboarding coordination.
• Partner closely with hiring managers to understand their staffing needs, define job requirements, and develop effective recruitment plans.
• Build and maintain strong relationships with candidates, providing them with a positive and engaging experience throughout the hiring process.
• Utilize applicant tracking systems (ATS) to manage candidate data, track recruitment progress, and generate reports.
• Contribute to employer branding initiatives to enhance the company's reputation as an employer of choice.
• Stay up-to-date on market trends, compensation benchmarks, and best practices in talent acquisition.
• Provide guidance and support to junior members of the HR/recruitment team.

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
• A minimum of 5 years of experience in full-cycle recruitment, with a focus on sourcing and attracting specialized talent.
• Proven experience in utilizing various recruitment tools and technologies, including ATS, LinkedIn Recruiter, and other sourcing platforms.
• Demonstrated ability to build and maintain a strong talent pipeline.
• Excellent interviewing, assessment, and negotiation skills.
• Strong understanding of employment law and HR best practices.
• Exceptional communication, interpersonal, and stakeholder management skills.
• Ability to work independently, manage multiple priorities, and thrive in a fast-paced, remote environment.
• Proactive, results-oriented, and detail-focused approach.
• Experience in a remote HR role is highly advantageous.