3 Quality Assurance jobs in Kenya

Job Title: Quality Assurance Supervisor Work Location : Thika.Department: BreadReports To : Managing DirectorEmployment Type: Full TimeJob Brief: To ensure that bread production meets quality standards from raw ingredients to finished products, including setting specifications, performing tests, and implementing corrective actions. Must have  3+ years of experience bread manufacturing industry. Key Duties and Responsibilities. • Create and maintain quality standards, procedures, and protocols for all stages of bread production, from raw materials to finished products.• Conduct random on-site thorough bread ingredient and finished bread inspections, quality assessments, and audits to ensure compliance with established standards and regulations for quality bread.• Collect and analyse bread quality data issues, identify deviations from company standards, and recommend corrective actions to Production team to address non-conformities.• Isolate and report bread quality issues or potentially unattractive bread or (products) before dispatch.• Approve when bread/products meet quality and food safety standards before it is loaded and dispatched.• Update internal specifications for all bread production work-in-progress and finished products.• Analyze production statistical data to determine present standard and establish food quality, food safety and testing standards.• Keep the bakery and sales team informed of any changes in formulations or product specifications to meet customers’ requests.• Provide quality assurance support in all stages of new product development.• Audit external supplier facilities for food safety, food quality and ingredient specification compliance.• Provide training to bakery employees as necessary to verify product quality and compliance with specifications.• Develop, review or maintain compliance with food safety regulations (e.g., HACCP GMP), company policies, and customer requirements.• Investigate and resolve all Sales team and customer complaints related to bread quality.• Maintain ongoing food safety and quality assurance programs or other duties, as assigned.• Provide support, direction, coaching and guidance to QA Technicians.• Maintain accurate and up-to-date records of all quality control activities, including audits, inspections, and test results.Accountabilities. The Quality Assurance supervisor is accountable for the following: • Quality bread products• Quality ingredients for bread.• Quality assurance test reports• Process improvement• Quality procedures and processes• Regulatory Compliance• Documentation and Reports• Staff training and development• Customer satisfaction and feed back• Quality test kitsRequirementsEducation and Key qualification: Education: • Bachelor’s degree in food science, Food Technology, Technical Sciences or related fields• 3+ years of Industrial Bakery work experience. Other requirements • Strong knowledge of food safety regulations and quality control principles i.e. HACCP, GMP, and other relevant standards.• Familiarity with bakery / bread production processes, quality management and equipment.• Deep knowledge of bread baking techniques, recipes, and ingredient functionality.• Understanding of food safety regulations and health codes.• Proficiency in using bakery equipment and machinery.• Familiarity with bread industry trends and emerging baking technologies.• Proficiency in computer software and systems for inventory tracking and sales management.• Ability to develop and implement quality standard operating procedures for bakery quality assurance operations.• Understanding product development and recipe testing processes.• Knowledge of packaging and labeling requirements for bakery / bread products.• Deep understanding with quality control and assurance practices in the bakery industry.• Understanding of bakery health and safety protocols.Desirable skills. • Leadership : Ability to lead and inspire a team of bakery staff.• Communication : Excellent verbal and written communication skills to interact with staff, customers, and suppliers.• Time management: Effective prioritization and time management skills to meet deadlines and manage multiple tasks.• Problem-solving : Strong problem-solving abilities to address challenges and make informed decisions on bread quality independently.• Adaptability: Flexibility to adapt to changing market quality bread demands and operational requirements.• Teamwork: Collaboration and teamwork skills to work effectively with bakery staff and other departments.• Customer service: A customer-centric approach with a focus on delivering exceptional service.• Conflict resolution: Ability to handle conflicts and resolve issues in a professional manner.• Attention to detail: Keen attention to detail to ensure quality control and accuracy in bakery operations.• Emotional intelligence: Empathy, self-awareness, and the ability to manage emotions in a professional setting.Physical Requirements: • The work environment is essentially that of a production shopfloor. With extended periods of exposure to noise levels with medium and large sized moving mechanical parts, long hours of standing and movement.• Frequently required to lift and/or move 6kg crates of bread.