1,408 Quality Assurance jobs in Kenya

QA, Integration Testing, Functional Testing

• Document test results, track issues, and ensure timely resolution.

Requirements

• 3–6 years of experience in software quality assurance, with a strong focus on automation.
• Hands-on experience with API testing (Postman, PyTest, or equivalent frameworks).
• Solid knowledge of Python for test automation.
• Understanding of REST APIs, async workflows, and microservices testing.
• Good to have: Exposure to reinforcement learning environments (Gym/Gymnasium) or ML/AI pipelines.
• Strong problem-solving and communication skills.

• Conduct inspections of raw materials, in-process materials, and finished products.
• Utilize various measurement tools and techniques to assess product quality.
• Identify and document non-conforming products and report deviations.
• Analyze quality data and prepare reports on inspection findings.
• Collaborate with production and engineering teams to resolve quality issues.
• Implement and monitor corrective and preventive actions (CAPA).
• Ensure compliance with quality standards and regulatory requirements.
• Contribute to the development and refinement of quality control procedures.
• Maintain accurate records of inspections and quality-related activities.

• High school diploma or equivalent; further education or certification in Quality Assurance is a plus.
• Proven experience as a Quality Inspector or similar role in a manufacturing environment.
• Knowledge of quality control principles and methodologies.
• Proficiency with inspection tools and equipment.
• Strong analytical and problem-solving skills.
• Excellent attention to detail and accuracy.
• Good communication and interpersonal skills.
• Ability to work effectively both independently and as part of a team.
• Familiarity with quality management systems (e.g., ISO 9001).
• Comfortable working in a hybrid model with both on-site and remote responsibilities.

We are a blue chip company, a leader in the broadcasting media sector. Due to expansion

And growth, the following position has risen in our organization.

Reporting to the Quality Assurance and Training Manager, the incumbent will be

Responsible for doing evaluations on each representative in various functions and be able to

Give constructive feedback and coaching with a view to enhancing customer experience.

Key Outputs

(Products, services, programs and information which the individual must provide to external

Individuals or groups, or one another to accomplish the organization’s mission and strategy)

· Monitor and evaluate touchpoint representatives (where possible)

· Provide feedback to representatives with regards to their quality performance

· Complete feedback sheets

· Identify and escalate training needs

· Report Deviances from Standard Operating Procedures to Supervisors

· Coach CSRs

· Managed conflict related to QA Audits.

· Evaluate and recommend processes and procedures of Operations Divisions

· Conduct trend analysis

· Develop and Maintain evaluation criteria

· Handle escalated queries

· Manage and monitor QA system

· Identify and contribute to quality initiatives –Ops delivery

· Prepare quality reports

· Regularly report to the various functional teams on employee performance evaluations

Specific to observations conducted through quality monitoring and screening activities.

· Trend Analysis

· Developed and maintained evaluation criteria

· Researched quality standards

· Documented gaps identified from QA evaluations in CDI ratings vs. QA ratings

COMPETENCIES & EXPERIENCE 

· Minimum first degree in social sciences or a business related field

· An additional focused Call Centre qualification and/or Diploma in Customer Services

Management will be an added advantage

· 3 years of working experience at the Call Centre or in the Service Industry with some

    Supervisory level experience

· Experience at technology oriented service firms; Mobile telephony, BPO call centers, etc.

    Will be an added advantage

· Excellent interpersonal skills

· Ability to motivate to produce results

· Excellent oral and written communication skills

· Dependability

· Multi-tasking

Knowledge

· Track record of competence in Operations

· Systems knowledge

· Technical knowledge

· Marketing knowledge

· Business knowledge

· Knowledge of Customer Care business processes

Skills

· Coaching

· Written and Verbal communication (letter writing, report writing)

· Computer skills (MS Word, Excel, PowerPoint)

· Problem solving and decision making

· Planning and organizing

· Attention to detail

· Team work

· Trend analysis

· Motivating

· Sound Interpersonal skills

· Patience

· Assertiveness

· Conflict Management

· Idea generation

· Ability to deliver under pressure

Personal Qualities

· Achievement Orientation

· Customer and service orientation

· Self confidence

· Self-motivated / Independent

On behalf of our client, we are seeking a Senior QA Engineer (L1) to join an innovative team building world-class software solutions. If you're passionate about quality, detail-oriented, and eager to make a tangible impact, this role is for you.

Role Overview

As a
Senior Quality Assurance Engineer
, you will play a critical role in ensuring the reliability, scalability, and overall quality of our client's products. You will design and execute robust test strategies, champion quality practices, and collaborate with cross-functional teams to deliver seamless user experiences.

Key Responsibilities

• Execute
  end-to-end testing
  across web and API platforms to validate functionality, reliability, and scalability.
• Design, develop, and maintain
  comprehensive test plans and test cases
  aligned with business requirements.
• Perform both
  manual and automated testing
  (white box & black box).
• Apply
  Agile testing practices
  using Jira for test management, defect tracking, and sprint alignment.
• Manage version control and workflows using
  GitLab/GitHub
  .
• Build and maintain
  test automation frameworks
  with Playwright JS for UI and end-to-end testing.
• Validate
  APIs and integrations
  using Postman and related tools.
• Collaborate closely with development teams to provide actionable feedback, mitigate risks, and continuously improve product quality.

Qualifications

• Bachelor's degree in
  Computer Science, IT, or a related field
  .
• 2+ years of QA experience
  , with proven expertise in test execution, test design, and defect management.
• Strong foundation in
  manual testing
  and experience with
  automation tools
  .
• Proficiency with tools and frameworks:
  Playwright JS, GitLab/GitHub, Postman, Jira
  .
• Excellent communication, teamwork, and collaboration skills.
• Ability to work independently and thrive in a
  hybrid work environment
  .

Nice to Have (a Plus)

• Hands-on experience with performance and load testing using JMeter or K6.
• Strong knowledge of Agile testing methodologies with full lifecycle traceability.
• Exposure to CI/CD pipelines and continuous testing practices.
• ISTQB Certification (or equivalent)
  .
• Strong analytical, problem-solving, and communication skills.

At Vyntra, we help financial institutions across the world fight fraud, prevent money laundering, and gain full visibility of every transaction. Our AI-powered platform combines advanced fraud detection with large-scale transactional data observability, giving banks the tools to build trust and stay compliant.

As our
Lead QA Engineer
, you will play a critical role in ensuring the reliability and quality of these mission-driven solutions. You'll join the product development team that builds and optimizes our flagship platform—enterprise-grade technology powering some of the world's leading financial institutions. We solve complex engineering challenges through smart, scalable design, and you will be central in embedding quality at every stage of development.

In this role, you will lead a team and own product quality end-to-end: designing and driving a robust testing framework, enabling our Scrum teams to deliver stable, high-performing releases, and making sure that every customer can rely on Vyntra's solutions to protect them against financial crime.

What you'll do

• Lead and mentor
  the QA team, fostering a culture of quality and continuous improvement
• Define and implement an integrated testing strategy covering multiple, complex product components
• Collaborate closely with developers, product managers, and platform engineering to ensure smooth, high-quality releases
• Champion test automation and CI/CD integration for faster, safer delivery
• Monitor, analyze, and continuously improve test coverage and defect detection

What you bring

• Proven experience leading QA teams in a product development environment
• Strong background in designing testing strategies for complex, integrated systems
• Solid technical and testing expertise, ideally including: Java (required) Selenium (plus) API testing (plus) Elastic, MQ, or Kafka (plus)
• Strong analytical and problem-solving skills, with a solution-oriented mindset
• Product-minded, with an eye for detail and a commitment to delivering exceptional quality
• Experience working in Agile/Scrum environments
• Excellent communication skills and ability to work in distributed, international teams

On behalf of our client, we are seeking a Senior QA Engineer (L2) - (Skilled in Test Automation Framework - Playwright) to join an innovative team building world-class software solutions. If you're passionate about quality, detail-oriented, and eager to make a tangible impact, this role is for you.

Role Overview

As a
Senior Quality Assurance Engineer
, you will play a critical role in ensuring the reliability, scalability, and overall quality of our client's products. You will design and execute robust test strategies, champion quality practices, and collaborate with cross-functional teams to deliver seamless user experiences.

Key Responsibilities

• Execute
  end-to-end testing
  across web and API platforms to validate functionality, reliability, and scalability.
• Design, develop, and maintain
  comprehensive test plans and test cases
  aligned with business requirements.
• Perform both
  manual and automated testing
  (white box & black box).
• Apply
  Agile testing practices
  using Jira for test management, defect tracking, and sprint alignment.
• Manage version control and workflows using
  GitLab/GitHub
  .
• Build and maintain
  test automation frameworks
  with Playwright JS for UI and end-to-end testing.
• Validate
  APIs and integrations
  using Postman and related tools.
• Collaborate closely with development teams to provide actionable feedback, mitigate risks, and continuously improve product quality.

Qualifications

• Bachelor's degree in
  Computer Science, IT, or a related field
  .
• 2+ years of QA experience
  , with proven expertise in test execution, test design, and defect management.
• Strong foundation in
  manual testing
  and experience with
  automation tools
  .
• Proficiency with tools and frameworks:
  Playwright JS, GitLab/GitHub, Postman, Jira
  .
• Excellent communication, teamwork, and collaboration skills.
• Ability to work independently and thrive in a
  hybrid work environment
  .

Nice to Have (a Plus)

• Hands-on experience with performance and load testing using JMeter or K6.
• Strong knowledge of Agile testing methodologies with full lifecycle traceability.
• Exposure to CI/CD pipelines and continuous testing practices.
• ISTQB Certification (or equivalent)
  .
• Strong analytical, problem-solving, and communication skills.