1,788 Quality Manager jobs in Kenya
Quality Manager
Nairobi, Nairobi
KES1500000 - KES3000000 Y
BAT
Posted today
Job Viewed
Job Description
**BAT is evolving at pace into a global multi-category business. Our purpose is to create A Better Tomorrow by Building a Smokeless World.
To achieve our ambition, we are looking for colleagues who are ready to join us on this journey Tomorrow can't wait, let's shape it together
British American Tobacco Kenya has an exciting opportunity for a Quality Manager in Nairobi.
REPORTS TO**
Head of Manufacturing
LEVEL
Middle Management
FUNCTION
Operations
The Quality Manager is a senior leadership role in the manufacturing department responsible for developing, implementing, and managing the company's Quality Management System (QMS) to ensure all products meet the highest standards of safety, legality, and quality. This role provides strategic direction for the quality function, ensures compliance with all relevant regulatory bodies, drives a culture of continuous improvement throughout the manufacturing process. The Quality manager is the ultimate decision maker on product release and the primary contact for key customers on all quality-related matters. This role is primarily based at the manufacturing facility and requires time in the office and the production floor.
Your Key Responsibilities Will Include
Operational, Leadership, Continuous Improvement and System management
- Develop and execute the company's quality strategy in alignment with overall business objectives.
- Design, implement, and maintain a robust Quality Management System (QMS) compliant with global standards.
- Establish and monitor Key Performance Indicators (KPIs) for the quality department to track performance and drive improvements.
- Prepare and manage the departmental budget, ensuring resources are allocated effectively.
- Manage all aspects of operational quality control, including raw material inspection, in-process checks, and final product release protocols.
- Lead the investigation of any significant quality deviations, non-conformances, or incidents, implementing effective corrective and preventive actions (CAPAs).
- Manage the product recall/withdrawal procedure to ensure it can be executed swiftly and effectively if required.
- Utilize data analysis, root cause analysis, and other quality tools to identify trends and opportunities for improvement in products and processes.
- Lead cross-functional teams to implement continuous improvement projects aimed at reducing waste, improving efficiency, and enhancing product quality.
- Lead the implementation of integrated quality management system across Kenya operations.
- Lead New Product introductions/launches, material trials), Protocol/Trial Runs, MQSs
- Quality pillar lead in the factory and participates in the Regional /Global pillar meetings under IWS (integrated Work systems) model.
- Design, implement, and maintain Pest and Hygiene standards as per the Global company guidelines.
Team Leadership & Development
- Lead, mentor, and develop the Quality Assurance and Quality Control teams, fostering an initiative-taking and detail-oriented culture.
- Set clear objectives, manage performance, and identify training needs to build a high-performing team.
- Champion a "quality-first" mindset across all departments, including production, procurement, and logistics.
Supplier & Customer Quality Assurance
- Develop and manage the supplier approval and performance monitoring program to ensure all incoming materials meet strict quality and safety specifications.
- Work collaboratively with the procurement/supply chain teams to audit and develop key suppliers.
- Serve as the senior point of contact for customer quality inquiries and complaints, ensuring thorough investigation and professional resolution.
Regulatory and Legal Compliance
- Ensure full compliance with all relevant legislation in place.
- Act as the primary liaison with regulatory authorities e.g. KEB's and third-party certification bodies.
- Oversee and lead all external audits (customer, regulatory, certification) and ensure timely closure of any non-conformances.
- Stay abreast of changes in legislation and industry best practices, ensuring the QMS is updated accordingly.
What are we looking for?
- Education Bachelor's Degree or higher in Chemical engineering, Food Science, Food Technology, Microbiology, or a related scientific discipline.
- Experience A minimum of 8-10 years of experience in a quality assurance management role within a manufacturing industry preferably FMCG. A proven record at a senior level is essential.
- Technical Expertise In-depth knowledge of quality management systems (ISO 90001, IS0 17025, ISO 9004, GLQ, EQuAta, MATQUIS
Skills And Competencies
- Leadership Proven ability to lead, influence, and motivate a team and the wider organization. Ability to make critical decisions under pressure.
- Communication Excellent verbal and written communication skills, with the ability to engage effectively with internal teams, senior management, customers, and regulatory officials.
- Analytical & Problem-Solving Strong analytical skills with a data-driven approach to problem-solving and root cause analysis e.g., 5 why, RCA, IPS and UPS
- Strategic Thinking Ability to think strategically and translate business goals into a tangible quality vision and plan.
- Attention to Detail Meticulous attention to detail and a commitment to excellence.
- Project Management Strong organizational and project management skills to manage multiple priorities and lead improvement initiatives.
- Proficient Microsoft Excel skills & ERP system (SAP)
- Good Interpersonal skills Effective communication and influencing skills.
What we offer you?
- We offer a market leading annual performance bonus (subject to eligibility)
- Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives
- Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
- You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
- We prioritise continuous improvement within a transformative environment, preparing for ongoing changes
**WHY JOIN BAT?
We're one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.
Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.
We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).
Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.
If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.**
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0
Production Quality Manager
50200 Tuwan
KES130000 Annually
WhatJobs
Posted 14 days ago
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Job Description
Our client, a prominent player in the manufacturing sector, is seeking an experienced and meticulous Production Quality Manager for their facility in **Bungoma, Bungoma, KE**. This role is essential for upholding and enhancing the quality standards of all manufactured products. The ideal candidate will possess a deep understanding of quality control systems, manufacturing processes, and regulatory requirements. You will be responsible for developing and implementing quality assurance programs, leading a team of quality inspectors, and driving continuous improvement initiatives to minimize defects and ensure customer satisfaction. This role requires a hands-on approach and strong leadership capabilities.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Develop, implement, and maintain comprehensive quality management systems (QMS) aligned with industry standards (e.g., ISO 9001).
- Establish quality control procedures and protocols for all stages of the production process, from raw material inspection to finished goods.
- Lead and manage the Quality Assurance (QA) and Quality Control (QC) teams, providing guidance, training, and performance evaluation.
- Conduct regular internal audits and inspections to ensure compliance with quality standards and procedures.
- Analyze production data, identify quality issues and root causes, and implement corrective and preventive actions (CAPA).
- Collaborate with production, engineering, and R&D teams to resolve quality-related problems and improve product design and manufacturing processes.
- Monitor key quality metrics and performance indicators, reporting on trends and areas for improvement to senior management.
- Ensure all products meet customer specifications and regulatory requirements.
- Develop and manage supplier quality assurance programs.
- Oversee the calibration and maintenance of quality control equipment.
- Drive continuous improvement initiatives to enhance product quality, reduce waste, and increase efficiency.
- Stay updated on the latest quality management techniques and best practices.
- Manage customer complaints related to product quality and implement solutions.
Qualifications:
- Bachelor's degree in Engineering (Mechanical, Industrial, Chemical), Manufacturing Technology, or a related field.
- Minimum of 7 years of experience in quality management within a manufacturing environment.
- Proven experience in implementing and managing ISO 9001 or other relevant QMS.
- Strong knowledge of quality control tools and methodologies (e.g., SPC, Six Sigma, Lean Manufacturing).
- Experience in leading and developing QA/QC teams.
- Excellent analytical, problem-solving, and decision-making skills.
- Proficiency in data analysis and reporting.
- Strong understanding of manufacturing processes and production workflows.
- Effective communication, interpersonal, and leadership skills.
- Ability to work collaboratively across departments.
- Experience with hybrid work arrangements and managing teams effectively in such environments.
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1
Quality Assurance Manager
80100 Nairobi, Nairobi
KES700000 Annually
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client, a leading manufacturing company, is seeking a dedicated and experienced Quality Assurance Manager for a fully remote position. This role is vital for establishing and maintaining robust quality management systems to ensure the highest standards of product quality and customer satisfaction. The ideal candidate will have a comprehensive understanding of quality control principles, manufacturing processes, and regulatory compliance within the production environment. You will be responsible for developing, implementing, and overseeing all aspects of the company's quality assurance programs. This includes establishing quality metrics, conducting internal audits, managing non-conformance reports, and driving continuous improvement initiatives. You will lead a team of QA specialists, providing guidance and support to ensure adherence to quality standards. The ability to collaborate effectively with production, engineering, and supply chain teams in a remote setting is essential, utilizing digital tools for communication and data analysis. Qualifications include a Bachelor's degree in Engineering, Quality Management, or a related field. A Master's degree or relevant certifications (e.g., ASQ Certified Quality Manager) are highly desirable. We require a minimum of 7 years of experience in quality assurance or quality control, with at least 3 years in a management or supervisory role within a manufacturing context. Strong knowledge of ISO 9001 standards and Six Sigma methodologies is essential. Excellent analytical, problem-solving, and communication skills are critical for success in this role. If you are a quality-driven professional passionate about excellence and seeking a rewarding remote career opportunity, apply now.
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2
Quality Assurance Manager
60200 Meru , Eastern
KES105000 Annually
WhatJobs
Posted 15 days ago
Job Viewed
Job Description
Our client, a reputable manufacturing organization, is seeking a dedicated and meticulous Quality Assurance Manager to lead our quality control efforts within a fully remote operational framework. This critical role ensures that all products meet the highest standards of quality and compliance. The QA Manager will be responsible for developing, implementing, and maintaining our comprehensive quality management system. Your duties will include establishing quality standards, defining inspection and testing protocols, and overseeing all quality control activities across production lines. You will analyze quality data, identify root causes of defects, and implement corrective and preventive actions to continuously improve product quality. The ideal candidate will have a deep understanding of quality management principles, such as ISO standards and TQM, as well as extensive experience in the manufacturing sector. Strong analytical, problem-solving, and decision-making skills are essential. As this is a remote-first position, excellent communication, leadership, and project management abilities are vital for effective remote team collaboration and oversight. You will be expected to manage a team of quality inspectors and technicians, ensuring they are well-trained and equipped to perform their duties. Proactive engagement with production and engineering teams to address quality issues promptly is crucial. We are looking for an individual who is committed to excellence, possesses a keen eye for detail, and can drive a culture of quality throughout the organization. This is a superb opportunity to make a significant impact on product integrity and customer satisfaction, all while enjoying the advantages of a fully remote work environment. We offer a competitive salary, comprehensive benefits, and a supportive atmosphere for professional growth.
This advertiser has chosen not to accept applicants from your region.
3
Senior Production Quality Manager
60100 Embu, Eastern
KES450000 Annually
WhatJobs
Posted 4 days ago
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Job Description
Our client, a rapidly expanding manufacturing firm, is seeking a highly experienced Senior Production Quality Manager to lead their quality assurance initiatives. This position is fully remote, allowing you to leverage your expertise in quality management and process improvement from anywhere. The ideal candidate will possess a deep understanding of manufacturing processes, quality control systems, and continuous improvement methodologies. You will be responsible for ensuring that all manufactured products meet the highest standards of quality, reliability, and customer satisfaction. This role demands exceptional analytical skills, meticulous attention to detail, and strong leadership capabilities.
Responsibilities:
Responsibilities:
- Develop, implement, and maintain comprehensive quality management systems (QMS) across all production lines.
- Establish and enforce rigorous quality control standards and procedures.
- Lead and mentor the quality assurance team, providing guidance and professional development.
- Conduct root cause analysis of quality defects and implement corrective and preventive actions (CAPA).
- Oversee the inspection and testing of raw materials, in-process products, and finished goods.
- Monitor production processes to identify potential quality risks and implement mitigation strategies.
- Collaborate with production, engineering, and R&D teams to resolve quality issues and drive product improvements.
- Manage external and internal quality audits, ensuring compliance with relevant standards (e.g., ISO 9001).
- Analyze quality data and trends to identify areas for continuous improvement and efficiency gains.
- Develop and implement training programs for production staff on quality standards and procedures.
- Ensure all quality documentation is accurate, up-to-date, and readily accessible.
- Manage vendor quality assurance programs and supplier performance evaluations.
- Champion a culture of quality throughout the organization.
- Stay abreast of new quality management techniques, tools, and technologies.
- Prepare regular quality reports for senior management, highlighting key metrics and initiatives.
- Drive initiatives related to Six Sigma, Lean Manufacturing, and other continuous improvement methodologies.
- Bachelor's degree in Engineering, Quality Management, or a related technical field; Master's degree preferred.
- 7+ years of progressive experience in quality management within the manufacturing sector.
- Proven expertise in developing and implementing robust QMS, preferably in environments certified to ISO 9001 or similar standards.
- Strong understanding of manufacturing processes, statistical process control (SPC), and various quality tools (e.g., FMEA, Pareto charts, fishbone diagrams).
- Demonstrated experience in leading and developing QA/QC teams.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication, interpersonal, and negotiation skills.
- Experience with root cause analysis methodologies and CAPA implementation.
- Ability to work independently and manage multiple priorities effectively in a remote setting.
- Proficiency in quality management software and data analysis tools.
- Experience with Lean Manufacturing and Six Sigma methodologies (Green Belt or Black Belt certification is a strong plus).
- A commitment to achieving and maintaining the highest product quality standards.
- Familiarity with regulatory requirements specific to the manufactured goods sector.
- Strong leadership and influencing skills.
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4
Senior Sanitation Quality Manager
20117 Mwembe
KES120000 Annually
WhatJobs
Posted 8 days ago
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Job Description
Our client is seeking a highly experienced and motivated Senior Sanitation Quality Manager to join their dynamic team. This is a critical, fully remote role that will oversee and implement best-in-class sanitation standards and practices across various operational units. The ideal candidate will possess a deep understanding of hygiene protocols, regulatory compliance, and quality assurance within a fast-paced environment. You will be responsible for developing, auditing, and continuously improving sanitation programs to ensure the highest levels of cleanliness and safety. This includes establishing clear operational procedures, conducting regular risk assessments, and implementing corrective actions when necessary. Your expertise will be vital in training and guiding site-specific sanitation teams, fostering a culture of meticulous attention to detail. Furthermore, you will liaise with cross-functional departments, including operations, logistics, and product development, to integrate sanitation strategies seamlessly. The role requires a proactive approach to identifying potential contamination sources and developing preventative measures. You will also stay abreast of evolving industry trends, new technologies, and regulatory updates to maintain a competitive edge in hygiene management. This position offers a unique opportunity to shape sanitation policies from a remote capacity, contributing significantly to our client's reputation for excellence and safety. A strong analytical mindset, exceptional communication skills, and the ability to drive change across distributed teams are paramount. You will report on key performance indicators related to sanitation efficacy and compliance, presenting findings and recommendations to senior leadership. The ability to work independently, manage multiple projects simultaneously, and deliver results in a virtual setting is essential. This role is ideal for a seasoned professional looking to leverage their extensive knowledge in sanitation quality management within a forward-thinking organization. The **Naivasha, Nakuru, KE** region benefits from a vibrant community and growing economic activity, making it an exciting backdrop for this impactful role.
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5
Remote Sanitation Quality Manager
50100 Kakamega, Western
KES180000 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client, a leader in maintaining pristine environments across various sectors, is seeking a highly organized and detail-oriented Remote Sanitation Quality Manager. This role is exclusively remote, allowing you to leverage your expertise in sanitation and quality control from the convenience of your home office. You will be instrumental in developing, implementing, and overseeing sanitation protocols and quality assurance programs that ensure the highest standards of cleanliness and hygiene. Your responsibilities will include establishing comprehensive sanitation guidelines, training materials, and audit procedures. You will conduct remote assessments of sanitation practices, analyze data, and identify areas for improvement. This position requires a deep understanding of hygiene best practices, regulatory compliance (e.g., HACCP, ISO standards), and effective quality management systems. You will collaborate closely with site managers, operational teams, and external auditors to ensure consistent adherence to quality standards. The ideal candidate possesses strong analytical skills, an impeccable eye for detail, and the ability to effectively communicate and train remotely. Experience in developing and managing quality assurance programs within cleaning or sanitation services is crucial. This role, conceptually linked to **Kakamega, Kakamega, KE**, is a fully remote position, offering flexibility and the opportunity to impact operational excellence across multiple locations without the need for on-site presence. We are looking for a proactive professional who can drive continuous improvement in sanitation standards and maintain an unwavering commitment to quality.
Qualifications:
Qualifications:
- Bachelor's degree in Environmental Health, Public Health, Business Administration, or a related field.
- 5+ years of experience in sanitation, quality assurance, or environmental services management.
- Proven experience in developing and implementing quality control systems and sanitation protocols.
- Strong knowledge of hygiene standards, regulatory requirements (e.g., HACCP, GMP), and best practices.
- Excellent analytical, problem-solving, and auditing skills.
- Proficiency in using quality management software and data analysis tools.
- Exceptional communication, training, and interpersonal skills for effective remote interaction.
- Ability to work independently and manage multiple projects simultaneously.
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6
Senior Production Quality Manager
80100 Nairobi, Nairobi
KES7000000 Annually
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
Our client is seeking a highly motivated and experienced Senior Production Quality Manager to oversee quality assurance and control processes within their manufacturing operations. This is a fully remote position, enabling you to drive quality initiatives and standards from your remote location. You will be responsible for developing, implementing, and maintaining robust quality management systems to ensure product consistency, compliance, and customer satisfaction. Key responsibilities include establishing quality benchmarks, conducting internal audits, analyzing production data to identify areas for improvement, and implementing corrective and preventive actions. The ideal candidate will possess extensive experience in manufacturing quality management, a strong understanding of quality methodologies (e.g., Six Sigma, Lean Manufacturing), and proficiency in quality control tools and software. You will lead cross-functional teams to foster a culture of quality throughout the organization. This role requires excellent analytical, problem-solving, and leadership skills, with a proven ability to drive continuous improvement in production environments. Your strategic oversight will be critical in maintaining high product standards and ensuring operational efficiency. You will collaborate closely with production, engineering, and supply chain teams to uphold the highest levels of quality for our client's diverse product lines, contributing to manufacturing excellence from Mombasa, Mombasa, KE .
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7
Senior Production Quality Manager
01000 Makongeni
KES680000 Annually
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client, a leading player in the manufacturing sector, is seeking a highly experienced Senior Production Quality Manager to oversee quality assurance and control processes across their operations. This is a fully remote position, allowing you to contribute your expertise from anywhere within Kenya. You will be instrumental in driving quality initiatives, ensuring product consistency, and maintaining the highest standards of manufacturing excellence.
Responsibilities:
Responsibilities:
- Develop, implement, and maintain comprehensive quality management systems (QMS) aligned with international standards (e.g., ISO 9001).
- Establish and monitor key performance indicators (KPIs) for quality, yield, and efficiency.
- Oversee the inspection and testing of raw materials, in-process materials, and finished goods.
- Lead and mentor the quality assurance team, fostering a culture of quality consciousness.
- Investigate customer complaints and non-conformance issues, implementing corrective and preventive actions (CAPA).
- Conduct regular internal audits to ensure compliance with quality standards and procedures.
- Collaborate with production, engineering, and R&D teams to ensure product quality throughout the entire manufacturing lifecycle.
- Manage supplier quality assurance programs.
- Drive continuous improvement initiatives to enhance product quality and manufacturing processes.
- Prepare and present quality performance reports to senior management.
- Ensure all quality-related documentation is accurate, up-to-date, and readily accessible.
- Stay current with industry best practices and emerging quality management techniques.
- Ensure compliance with all relevant regulatory requirements for the manufacturing industry.
- Bachelor's degree in Engineering (Mechanical, Industrial, Chemical) or a related field. A Master's degree in Quality Management or Business Administration is a plus.
- Minimum of 8 years of experience in quality assurance and quality control within a manufacturing environment.
- Proven experience in implementing and managing QMS, preferably in a certified environment.
- Strong understanding of statistical process control (SPC) and other quality tools.
- Excellent leadership, problem-solving, and analytical skills.
- Proficiency in quality management software and tools.
- Strong communication and interpersonal skills, with the ability to influence stakeholders at all levels.
- Demonstrated ability to work independently and manage a remote team effectively.
- Experience in the specific manufacturing sector of our client is highly desirable.
- Must be able to effectively manage quality operations remotely, supporting production facilities in Thika, Kiambu, KE .
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8
Production Quality Manager - Remote
20200 Kapsuser
KES280000 Annually
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client is looking for a seasoned Production Quality Manager to oversee and implement quality control strategies across their manufacturing operations, functioning in a fully remote capacity. This role is critical in ensuring that all manufactured products meet stringent quality standards and regulatory requirements. You will be responsible for developing, implementing, and maintaining quality management systems, conducting audits, analyzing quality data, and leading continuous improvement initiatives. The ideal candidate will have a deep understanding of manufacturing processes, statistical quality control methods, and a proven track record in driving quality excellence. This is a remote-first position, requiring excellent communication and leadership skills to effectively manage teams and processes from a distance.
Responsibilities:
Responsibilities:
- Develop and implement comprehensive quality control plans and procedures for all production lines.
- Oversee the establishment and maintenance of quality management systems (e.g., ISO 9001).
- Conduct regular internal and external audits to ensure compliance with quality standards and regulations.
- Analyze production data, identify root causes of quality issues, and implement corrective and preventive actions.
- Lead and mentor the quality assurance team, fostering a culture of quality consciousness.
- Collaborate with R&D, production, and engineering teams to ensure product quality from design to delivery.
- Monitor key quality metrics and report on performance to senior management.
- Drive continuous improvement initiatives to enhance product quality and reduce defects.
- Manage supplier quality assurance programs.
- Stay updated on relevant industry standards and best practices in quality management.
- Bachelor's degree in Engineering, Manufacturing Technology, or a related field. A Master's degree or relevant certifications (e.g., ASQ Certified Quality Manager) are highly valued.
- Minimum of 7 years of experience in quality management within a manufacturing environment.
- Demonstrated experience in implementing and managing quality management systems.
- Strong knowledge of statistical process control (SPC) techniques and tools.
- Proficiency in data analysis and problem-solving methodologies (e.g., Six Sigma, Lean Manufacturing).
- Excellent leadership, team management, and communication skills, particularly in a remote setting.
- Experience with quality control software and ERP systems.
- Ability to interpret technical drawings and specifications.
- Strong understanding of regulatory requirements applicable to the manufacturing industry.
- Proven ability to drive change and improve quality performance.
This advertiser has chosen not to accept applicants from your region.
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