7 Project Lead jobs in Kenya

The Project Manager is responsible for planning, executing, and finalizing projects according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants to deliver projects according to plan. The Project Manager will also define the project’s objectives and oversee quality control throughout its life cycle.

Job Title: Aftersales Project Manager Industry: Packaging and Bottling Machine ManufacturingJob Overview The Technical Account Manager contributes to the organizational goals by supporting the customers to manage their operations in an efficient manner and assisting them to get value from their machines by monitoring utilization, line efficiencies, and output. He/she is also responsible for liaising with the customer and establishing their spare parts, service, operating supplies, and training needs, then ensuring that those needs are met in a timely and satisfactory manner.As a Technical Account Manager, you will not only manage key accounts but also build lasting partnerships and navigate complex challenges with agility and purpose. Your role is pivotal in delivering impactful solutions that ensure our customers extract maximum value from their operations.Tasks and Responsibilities • Manage key account customers.• Promote aftersales proactively by advising customers on aftersales solutions and constantly following up with them to successful completion.• Support the after-sales coordinators with creating opportunities and maintaining the CRM system.• Proactively follow up on quotations and clarify with customers all technical and commercial aspects in detail.• Jointly plan interventions with the customer, mobilize internal resources, and ensure that interventions are conducted in a timely and efficient manner.• Proactively manage receivables in collaboration with the sales team and ensure customers pay for invoices as they fall due.• Provide monthly and quarterly forecasts for order intake and turnover in collaboration with the sales team.• Handle and execute aftersales projects such as, but not limited to, audits and overhauls.• Be involved with special projects through assisting in the coordination of internal and external communication with the client.• Travel to specific client locations and conduct product presentations, provide technical expertise, and advise on solutions regarding aftersales products.• Attend customer and relevant project meetings.• Initiate received orders and build the client relationship by keeping them informed of the status of their orders and ensuring deadlines are met.• Ensure that customer orders are processed and delivered to customers’ satisfaction.• Organize, plan, and validate all technical activities and tasks in collaboration with the client’s personnel where appropriate.• Manage reclamations for new machines.• Coordinate all communication between our client’s regional and global teams and the client in collaboration with the sales team.• Manage maintenance contracts.• Ensure that projects are effectively monitored, checked, documented, and correctly verified.• Take responsibility for achieving project targets i.e., contract conditions, customer satisfaction, budgetary control, profitability, and timelines.RequirementsRequirements Qualification, Experience, Behaviours & Skills • University Degree in Engineering/Project Management.• 5 years’ experience in a similar role, preferably in Packaging and Bottling Machine Manufacturing.• Proficiency in MS Office – Word, Excel, PowerPoint, Project.• Experience in SAP.• Knowledge in project management principles and techniques.• Knowledge of our client’s technology and its range of equipment.• Exposure to complex projects.• Strong verbal and written communication skills.• Build mutually beneficial relationships with all levels of management and technical clients, both internally and externally.• Create and manage project plans, monitor timelines and resources, and address problem areas.• Strong written and oral communication skills in English.• Pragmatic “can-do” attitude and hands-on approach to achieve targets.• Able to travel both domestically and internationally.• Possess a valid passport.

We are seeking a highly organized and proactive Project Manager to oversee and ensure timely execution of tasks across multiple teams within our fast-growing e-commerce businesses. This role is critical in driving accountability, monitoring progress, and ensuring that every team member delivers on their commitments on schedule.
*Responsibilities:* br>
* Track all assigned tasks across teams using project management tools (e.g., ClickUp).
* Monitor team members’ progress, time spent on tasks, and adherence to deadlines. < r>* Communicate regularly with team leads and individual contributors to identify bottlenecks and provide support.
* Hold team members accountable for completing tasks as promised and escalating issues when deadlines are at risk.
* Facilitate daily or weekly check-ins to review progress and adjust priorities.
* Work closely with leadership to ensure project goals align with overall business objectives.
* Generate reports on task completion, team productivity, and project status.
* Continuously improve workflows to optimize efficiency and delivery.
* Serve as the point person to enforce discipline in task execution and maintain high operational standards.

*Requirements:*

* Proven experience as a Project Manager or Operations Manager in a fast-paced, multi-team environment.
* Exceptional organizational and multitasking skills.
* Strong communication and interpersonal skills to engage with diverse teams.
* Experience using project management software such as ClickUp, Asana, Trello, or similar tools.
* Ability to track time, deadlines, and deliverables effectively.
* Highly detail-oriented with a strong sense of accountability.
* Problem-solving mindset and ability to escalate issues constructively.
* Self-motivated and able to work independently with minimal supervision.

*Application Instructions:*
Please share examples of projects or teams you have managed, highlighting how you ensured on-time delivery and accountability. Include any relevant reports, tools used, or processes you implemented to drive team execution and success.

Responsible to: Regional MEAL Manager
Location: Nairobi, Kenya br>Start date: As soon as possible.
Application deadline: 21st August, 2025 (Due to the urgency of the position applications will be reviewed on a rolling basis)
About Humanity & Inclusion:
Handicap International Federation (operating under the name Humanity & Inclusion) is an independent and impartial aid and development organization working in situations of poverty and exclusion, conflict and disaster. We work alongside vulnerable people, and people with disability to help meet their essential needs, improve their living conditions and promote respect for their dignity and fundamental rights.
HI has recently set up a regional structure encompassing the countries of Kenya, Rwanda, Uganda and South Sudan, with Uganda as the Regional hub. The Region is known as the East African Region (EAR). The MEAL (Monitoring Evaluation Accountability Leaning) Department is the last department set up on the EAR Program. With funding from Mastercard Foundation, HI will implement a four-years project called “Unlocking Opportunities project”, which aims to advance inclusive economic empowerment for youths with disabilities, with a strong focus on young women. The Country MEAL Manager position will be part of the highly technical team, set up to support the successful delivery of the project. The Country MEAL Manager is a national position and will be based in the Nairobi-Kenya coordination office, reporting to the Regional MEAL Manager.
We are seeking a highly motivated and experienced professional to join our team as the Country Monitoring, Evaluation, Accountability, and Learning (MEAL) Manager. Reporting to the Regional MEAL Manager, the successful candidate will be responsible for coordinating, updating, and monitoring the program’s MEAL strategy at country operation level. He/she is the direct line-manager of the MEAL and Information Management teams in his or her geographical area. < r>Additionally, the ideal candidate will support the learning component of the projects implemented by HI in Kenya. He/she will ensure that the operations teams are supported in high-quality, effective, and appropriate data collection, data cleaning, and data analysis for monitoring, evaluation, accountability to affected population and learning aspects of the Unlocking Opportunities project. He/she will be responsible for rolling out the country’s Accountability to Affected Population framework, including the operationalization of the Feedback and Complaints Management System. The post holder will establish clear ways of working with the technical and operational teams in the country, and his/her staff of the MEAL Department. He/she guarantees implementation of all MEAL activities according to HI MEAL Policies and Standards. < r>Key job Missions/responsibilities:
Mission 1: Management


Manager as a role model: embodies HI's values on a daily basis.
anager as coach for meaning: understands the strategy, makes it explicit, translates it into operational objectives for his or her team, leads the necessary changes. Gives meaning to each management action. Encourages inter and intra departmental exchanges of practice. Encourages innovation and risk-taking.
Operational manager: organizes the operational management of his or her team, structures the work around identified processes, steers performance and facilitates the resolution of problems.
Manager 1st HR & Coach: contributes to the development of his or her staff, creating the conditions for their commitment, professionalism and attachment to HI. Ensures compliance with the code of conduct of institutional policies, the state of mind and the expected individual and collective behavior.

Mission 2: Strategy and steering


Contributes to defining MEAL and Information Management action plan, implements this action plan and then monitors it;
In close collaboration with the Program/ Regional MEAL Manager and the project managers, ensures the implementation of systems for monitoring, data collection, information management, evaluation, accountability to affected populations, learning and knowledge management that are adapted to the intervention context and enable compliance with HI standards;
Forwards to the Program / Regional MEAL manager any information or difficulties that could help to improve these systems.
Helps drive the performance of the MEAL Department.
Participates in strengthening the MEAL/IM skills of partners.

Mission 3: Operational implementation
Responsibility 1: Supports projects managers and partners to implement the minimum project management processes described in Project Quality Policy and guidelines.


Trains and accompanies project managers in the Project Quality Policy methodology guidelines and their application on the program;
Ensures the proper planning and implementation of essential project management processes on each project.
Ensures the systematic drafting of monitoring plans and the regular monitoring of project indicators.
Provides project managers and partners with technical support and trains project teams and surveyors in monitoring methods and conducting surveys. In particular, supports the design of questionnaires and survey protocols.
According to the needs and monitoring plans, contributes to certain surveys or monitoring activities through supervision or direct implementation.

Responsibility 2: Is responsible for setting up systems for monitoring outcomes and for ensuring compliance with methodological standards to be used when conducting surveys.
Responsibility 3: Is responsible for implementing the data and information management systems defined at program level.


Develops databases as required and ensures the recording and processing of data for the surveys implemented;
Contributes to the compilation of needs for data analyses and to the creation of dashboards;
Ensures access to relevant internal and external operational information for all staff.
Ensures that evaluation activities are carried out, including annual self-evaluations and follow-up to internal evaluations.
Ensures that feedback sessions on the findings of evaluations are held with the beneficiaries and other stakeholders in the projects.

Responsibility 4: Is responsible for compliance with the HI standards applicable to project evaluations.
Responsibility 5: Is responsible for the application of the mechanisms defined by the Program/ Regional MEAL manager to provide accountability to affected populations.


Helps to define the accountability to affected population framework at country level and is responsible for its implementation according to HI’s recommended standards. < r> I responsible for ensuring the affected population and key stakeholders are consulted about the accountability mechanisms.
Sets up the feedback and complaints management system for each project.
Is responsible to ensure effectiveness and efficiency of the system.
Provides regular feedback to the Program / Regional MEAL manager on the accountability mechanisms in place to enable the continuous improvement of interventions.

Responsibility 6: Contributes to learning and the continuous improvement of HI’s interventions < r>

I responsible for implementing processes and methods for collecting, analysing, modelling and ownership of the knowledge produced, in accordance with the frameworks defined by the Program / Regional MEAL manager.
Contributes to the analyses of the information collected and the knowledge produced to strengthen collective learning.
Ensures the sharing of knowledge produced internally on the program and more broadly at organization level by using HI Library.

Responsibility 7: Contributes to the external representation and promotion of HI’s MEAL expertise. < r>

R presents HI’s MEAL and IM expertise in all relevant networks in his or her geographical area of intervention. < r>
Mission 4: Emergency preparedness and response


C ntributes to the program’s emergency preparedness actions and, in an emergency, adapts his or her working methods to contribute to an effective humanitarian approach by HI. < r>
Supervisory Responsibilities
MEAL Staff
QUALIFICATIONS & Experience


M nimum of a Bachelor’s degree in Arts/social work, Humanitarian Affairs, International Development, Public Health, Monitoring and Evaluation, Statistics, Epidemiology, Demography, Project Management or related field. A Masters or Post Graduate Diploma in M&E, Project Management or related field is an added advantage. < r> M nimum 5 years relevant work experience in a similar role.
Good knowledge & experience of both quantitative and qualitative research methods.
Excellent proficiency and experience using Excel, one or more statistical software packages, information management systems and data visualization applications (e.g. Power BI).
Solid knowledge of the Logical Framework.

REQUIRED COMPETENCIES AND SKILLS:
Professional skills: MEAL/IM profession


Results and indicators monitoring
Planning and coordination of qualitative and quantitative surveys, dissemination of findingsProject evaluation
Accountability to populations: participatory, non-discriminatory and responsible approaches
Learning lessons from experience and continuous learning
Information management strategy, data structuring and data quality
Quantitative and qualitative data collection, qualitative analysis
Contribute to data management

Skills shared with others professions


Project management: Diagnostic, Intervention strategy
Project management: Planning, monitoring and coordination
Project management: Operational partnership
Finance: Cash-flow management
Finance: Financial / budget management
HR: Facilitation and/or design of training and skills development
Information Systems Division: use of my profession’s information system < r> S curity: Personal security management
Inclusion: DGA intersectionality
Protection: protection mainstreaming
Program management: Public relation / representation / internal-external communication
Institutional funding division: Proposal & narrative report writing

Cross-sector skills


Frameworks and references
Office and collaborative tools
Stress management
Language of the country, Kiswahili and English


How to apply
If you feel you are the right candidate for this position, kindly send your application along with an up-to-date CV by email to :- The email subject line should be marked: “ Country Meal Manager – Nairobi, Kenya ”. Please do not send your academic and other testimonials they will be requested at a later stage.
A l HI staff must adhere to the values and principles outlined in the Code of Conduct. In accordance with these values, HI operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-fraud, bribery, and corruption.
Humanity & Inclusion is an Equal Opportunity Employer - Females and Persons with Disabilities are encouraged to apply.