5,805 Operations Manager Remote Service Delivery jobs in Kenya
Operations Manager - Remote Service Delivery
Posted 22 days ago
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Job Description
Our client, a dynamic and expanding service organization, is seeking an experienced Operations Manager to lead and optimize their fully remote service delivery operations. This role is essential for ensuring the efficient and effective execution of services provided by a distributed workforce. You will be responsible for developing and implementing operational strategies, managing team performance, and driving continuous improvement initiatives to enhance client satisfaction and operational efficiency. The ideal candidate will have a strong background in operations management, with a proven ability to manage remote teams and processes. Responsibilities include overseeing daily operations, establishing key performance indicators (KPIs), monitoring service levels, managing resources, and implementing best practices for remote team collaboration and productivity. You will work closely with HR, IT, and other departments to ensure seamless service delivery. As this is a remote-first role, exceptional organizational skills, strong leadership capabilities, and proficiency in virtual communication and collaboration tools are vital. You will foster a positive and productive remote work environment, ensuring clear communication channels and motivating your team. While the original request mentioned **Naivasha, Nakuru, KE** as a reference, this position is entirely remote, offering flexibility in your work location. You will be responsible for identifying and implementing process improvements, managing budgets, and ensuring compliance with company policies and industry standards. A Bachelor's degree in Business Administration, Operations Management, or a related field, coupled with at least 5 years of progressive experience in operations management, preferably with a focus on remote or distributed teams, is required. Strong analytical skills, problem-solving abilities, and a passion for operational excellence are essential for success in this role. This is a great opportunity to shape the operational future of a growing company in a fully remote setting.
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Operations Manager - Remote Logistics Coordination
Posted 22 days ago
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Job Description
Our client is seeking a highly organized and proactive Operations Manager to oversee and optimize their logistics coordination processes within a fully remote operational structure. This role is essential for ensuring the smooth and efficient flow of goods and services, managing supply chain activities, and improving overall operational performance. You will be responsible for developing strategies, managing teams, and implementing best practices to achieve business objectives.
Responsibilities:
Responsibilities:
- Develop, implement, and manage operational strategies and procedures to enhance efficiency and productivity within the logistics function.
- Oversee and coordinate all aspects of the supply chain, including procurement, inventory management, warehousing, and transportation.
- Manage and mentor a remote team of logistics coordinators and support staff, fostering a collaborative and high-performing work environment.
- Monitor key performance indicators (KPIs) and operational metrics, analyzing data to identify areas for improvement and implement corrective actions.
- Develop and maintain strong relationships with suppliers, carriers, and other third-party logistics providers.
- Ensure compliance with all relevant regulations, safety standards, and company policies.
- Identify and implement process improvements and technological solutions to streamline operations and reduce costs.
- Manage budgets and financial performance for the operations department.
- Resolve operational issues and challenges promptly and effectively.
- Prepare regular reports on operational performance, challenges, and strategic initiatives for senior management.
- Utilize remote collaboration tools effectively to manage teams and projects across different locations.
- Contribute to strategic planning and decision-making for the organization's operational framework.
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Operations Manager, Remote Logistics
Posted 11 days ago
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Job Description
Our client is seeking an experienced and strategic Operations Manager to oversee their logistics and supply chain functions in a fully remote capacity. This pivotal role requires a leader adept at managing complex operations, optimizing efficiency, and driving cost-effectiveness within a distributed team environment. You will be responsible for planning, directing, and coordinating all aspects of the supply chain, including procurement, inventory management, warehousing, and transportation. The ideal candidate possesses a strong understanding of logistics software, inventory control systems, and supply chain best practices. Excellent analytical and problem-solving skills are essential for identifying bottlenecks, implementing process improvements, and ensuring timely delivery of goods. As a remote manager, you must demonstrate exceptional leadership capabilities, strong communication skills, and the ability to motivate and manage a geographically dispersed team. Proficiency in utilizing virtual collaboration tools and project management software is crucial. Experience in risk management and contingency planning within supply chains is highly desirable. This role requires a Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field; a Master's degree is a plus. A minimum of 7 years of progressive experience in operations or logistics management is required, with a proven track record of success in optimizing supply chain performance. Our client is committed to fostering a dynamic and productive remote work culture, providing the support and resources necessary for their managers to excel. This is an outstanding opportunity to shape the operational strategy of a growing company and make a significant impact from a remote setting.
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Fleet Operations Manager - Remote Logistics
Posted 1 day ago
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Job Description
Our client, a forward-thinking logistics and supply chain provider, is seeking a seasoned Fleet Operations Manager to join their fully remote operational team. This role is crucial for overseeing and optimizing the efficiency, safety, and cost-effectiveness of their fleet operations across various regions. The Fleet Operations Manager will be responsible for managing dispatch, route planning, driver performance, vehicle maintenance scheduling, and ensuring compliance with all transportation regulations. Leveraging advanced logistics software and communication tools, you will remotely coordinate and manage a diverse fleet, aiming to streamline operations and enhance customer satisfaction. The ideal candidate possesses strong leadership skills, extensive experience in fleet management, a deep understanding of logistics software, and the ability to make data-driven decisions. This position demands exceptional organizational abilities, problem-solving acumen, and a proactive approach to managing complex operational challenges in a remote setting. Responsibilities include:
- Overseeing all aspects of fleet operations, including dispatching, scheduling, and route optimization.
- Monitoring driver performance, ensuring adherence to safety protocols, delivery schedules, and company policies.
- Managing vehicle maintenance schedules, coordinating repairs, and ensuring fleet availability and compliance with roadworthiness standards.
- Utilizing fleet management software and telematics data to track vehicle location, performance, fuel consumption, and driver behavior.
- Implementing strategies to reduce operational costs, including fuel efficiency initiatives and maintenance cost control.
- Ensuring compliance with all local and national transportation laws, safety regulations, and environmental standards.
- Developing and maintaining strong relationships with drivers, providing support, and addressing concerns effectively.
- Analyzing operational data to identify trends, bottlenecks, and areas for improvement in efficiency and service delivery.
- Coordinating with other departments, such as customer service and sales, to ensure seamless logistics operations.
- Contributing to the development and implementation of new fleet management technologies and processes.
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Minimum of 5 years of experience in fleet management or logistics operations.
- Proven experience in managing large fleets, including trucks, vans, or other commercial vehicles.
- Proficiency in using fleet management software, GPS tracking systems, and related technologies.
- Strong understanding of transportation regulations, safety standards, and compliance requirements.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional leadership, communication, and interpersonal skills, with the ability to manage remote teams effectively.
- Ability to work independently, manage multiple priorities, and thrive in a fast-paced, remote environment.
- Experience with budget management and cost control initiatives.
- Knowledge of vehicle maintenance and repair principles is a plus.
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Operations Manager - Remote Logistics & Supply Chain
Posted 4 days ago
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Job Description
Our client, a rapidly expanding e-commerce fulfillment specialist, is seeking a highly organized and results-oriented Operations Manager to lead their remote logistics and warehousing operations. This is a pivotal, fully remote role where you will oversee the efficiency and effectiveness of supply chain processes, ensuring timely delivery and optimal inventory management. You will leverage technology and data analytics to drive continuous improvement and achieve operational excellence across distributed teams.
Responsibilities:
Responsibilities:
- Manage and optimize end-to-end logistics and warehousing operations for a remote workforce.
- Develop and implement strategic plans to enhance supply chain efficiency, reduce costs, and improve delivery times.
- Oversee inventory management, demand forecasting, and order fulfillment processes.
- Implement and manage key performance indicators (KPIs) to track operational performance and identify areas for improvement.
- Utilize WMS (Warehouse Management System) and TMS (Transportation Management System) software effectively.
- Develop and maintain strong relationships with third-party logistics providers and vendors.
- Ensure compliance with all relevant health, safety, and environmental regulations.
- Lead, motivate, and develop a remote team of logistics and warehouse professionals.
- Drive continuous improvement initiatives through data analysis and the implementation of best practices.
- Manage operational budgets and ensure adherence to financial targets.
- Report on operational performance to senior management, providing insights and recommendations.
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in logistics and operations management, with a proven track record in e-commerce or retail environments.
- Demonstrated experience in managing remote teams and distributed operations.
- Strong understanding of supply chain principles, warehousing, inventory management, and transportation.
- Proficiency in WMS and TMS software, as well as ERP systems.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong leadership, communication, and interpersonal skills.
- Ability to manage multiple priorities and work effectively in a fast-paced, remote setting.
- Experience with data analysis and performance metric tracking.
- Familiarity with lean principles and continuous improvement methodologies is a plus.
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Fleet Operations Manager - Remote Logistics Coordination
Posted 18 days ago
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Job Description
Our client is seeking a highly organized and experienced Fleet Operations Manager to oversee their transportation logistics and fleet management remotely. This role is crucial for ensuring the efficient, safe, and cost-effective operation of their vehicle fleet. The ideal candidate will possess strong leadership skills, a deep understanding of logistics management, and the ability to manage operations from a distance. Responsibilities include developing and implementing fleet maintenance schedules, monitoring driver performance, optimizing routes, ensuring compliance with transportation regulations, and managing fuel consumption. You will also be responsible for coordinating with drivers and dispatch teams, resolving operational issues, and maintaining accurate fleet records. Proficiency in fleet management software and GPS tracking systems is essential. Excellent communication, negotiation, and problem-solving skills are paramount for effectively managing a remote team and external service providers. The ability to analyze operational data, identify areas for improvement, and implement cost-saving measures is key. This is a fantastic opportunity for a dedicated logistics professional to apply their expertise in a fully remote capacity, contributing to the seamless operation of our client's transportation services, supporting a fleet that may operate within or serve areas around Kisumu, Kisumu, KE . Your strategic oversight will ensure the reliability and efficiency of their entire fleet.
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5
Fleet Operations Manager - Remote Logistics Oversight
Posted 22 days ago
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Job Description
Our client, a rapidly growing logistics and transportation company, is seeking a dynamic and experienced Fleet Operations Manager to oversee their operations remotely. This fully remote position requires a strategic thinker with a proven ability to manage and optimize large fleets, ensuring maximum efficiency, safety, and compliance. You will be responsible for developing and implementing operational strategies, managing driver performance, and leveraging technology to enhance fleet utilization and reduce costs. This role demands excellent leadership, communication, and problem-solving skills, along with a deep understanding of the transportation industry and regulatory landscape.
Key responsibilities include monitoring fleet performance metrics, analyzing telematics data to identify areas for improvement, and implementing best practices in fleet maintenance and safety. You will develop and manage driver schedules, ensure compliance with all relevant transportation laws and regulations, and work closely with dispatch and customer service teams to ensure timely and efficient deliveries. The ideal candidate will have a minimum of 5 years of experience in fleet management or logistics operations, with a demonstrated ability to manage a significant number of vehicles and drivers. Proficiency in fleet management software and telematics systems is essential. Strong negotiation skills for vendor and contract management are also required. We are looking for a self-starter who can effectively manage a remote team and drive operational excellence from a distance. This is a fantastic opportunity to take on a leadership role in the driving and transport sector, contributing to the success of a forward-thinking company while enjoying the flexibility of a fully remote work arrangement. Your expertise will be crucial in streamlining operations and ensuring the reliable movement of goods across various regions.
Key responsibilities include monitoring fleet performance metrics, analyzing telematics data to identify areas for improvement, and implementing best practices in fleet maintenance and safety. You will develop and manage driver schedules, ensure compliance with all relevant transportation laws and regulations, and work closely with dispatch and customer service teams to ensure timely and efficient deliveries. The ideal candidate will have a minimum of 5 years of experience in fleet management or logistics operations, with a demonstrated ability to manage a significant number of vehicles and drivers. Proficiency in fleet management software and telematics systems is essential. Strong negotiation skills for vendor and contract management are also required. We are looking for a self-starter who can effectively manage a remote team and drive operational excellence from a distance. This is a fantastic opportunity to take on a leadership role in the driving and transport sector, contributing to the success of a forward-thinking company while enjoying the flexibility of a fully remote work arrangement. Your expertise will be crucial in streamlining operations and ensuring the reliable movement of goods across various regions.
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Senior Fleet Operations Manager (Remote Logistics)
Posted 22 days ago
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Job Description
Our client is seeking an experienced and highly organized Senior Fleet Operations Manager to oversee their transportation logistics and fleet management from a fully remote position. This critical role involves optimizing fleet performance, ensuring efficient delivery routes, managing driver schedules, and maintaining compliance with transportation regulations. The ideal candidate will possess a deep understanding of logistics software, fleet management systems, and best practices in supply chain operations. You will be responsible for analyzing operational data, identifying cost-saving opportunities, and implementing strategies to enhance overall fleet efficiency and customer satisfaction. Strong leadership, analytical skills, and the ability to manage a dispersed team are essential for this role.
Responsibilities:
Responsibilities:
- Develop and implement strategies to optimize fleet operations, including routing, scheduling, and resource allocation.
- Oversee daily fleet activities, ensuring timely and efficient delivery of goods.
- Manage and mentor a remote team of logistics coordinators and potentially drivers.
- Monitor fleet performance metrics, such as fuel efficiency, vehicle utilization, and on-time delivery rates.
- Ensure compliance with all transportation laws, regulations, and safety standards.
- Manage relationships with third-party logistics providers and vendors.
- Implement and utilize fleet management software to track assets, manage maintenance, and analyze data.
- Identify and implement cost-saving measures across fleet operations.
- Develop and maintain operational procedures and best practices.
- Analyze operational data to identify trends, bottlenecks, and areas for improvement.
- Respond to and resolve operational issues and emergencies promptly.
- Contribute to strategic planning for fleet expansion and optimization.
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- Minimum of 7 years of experience in fleet operations management or logistics.
- Proven track record of successfully managing and optimizing large fleets.
- In-depth knowledge of transportation regulations, safety standards, and compliance requirements.
- Expertise in logistics and fleet management software (e.g., GPS tracking systems, TMS, ERP systems).
- Strong analytical and problem-solving skills, with the ability to interpret complex data.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage and motivate remote teams effectively.
- Experience in budgeting and cost control for fleet operations.
- Understanding of vehicle maintenance scheduling and optimization.
- Proficiency in Microsoft Office Suite, particularly Excel.
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7
Senior Operations Manager - Remote Logistics
Posted 11 days ago
Job Viewed
Job Description
Our client is seeking a highly organized and experienced Senior Operations Manager to oversee their logistics and supply chain functions in a fully remote capacity. This role is pivotal in ensuring the efficient and cost-effective management of all operational activities, from procurement to delivery. The ideal candidate will possess strong leadership skills, a deep understanding of supply chain dynamics, and a proven ability to optimize processes and drive continuous improvement. You will be responsible for developing and implementing operational strategies, managing teams virtually, and leveraging technology to enhance efficiency and visibility across the supply chain.
Responsibilities:
Responsibilities:
- Develop and implement strategic operational plans to meet business objectives and customer demands.
- Oversee daily operations, including inventory management, warehousing, transportation, and distribution.
- Manage and lead a remote team of operations professionals, fostering a collaborative and high-performance culture.
- Identify and implement process improvements to enhance efficiency, reduce costs, and improve service levels.
- Select and manage third-party logistics providers (3PLs) and vendors.
- Utilize supply chain management software and analytics tools to monitor performance and identify trends.
- Ensure compliance with all relevant regulations and safety standards.
- Develop and manage operational budgets, ensuring financial targets are met.
- Collaborate with cross-functional teams, including sales, procurement, and customer service, to ensure seamless operations.
- Lead change initiatives and implement new operational technologies and systems.
- Analyze operational data to identify risks and opportunities, developing mitigation strategies.
- Report on key operational metrics and performance indicators to senior management.
- Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 7 years of progressive experience in operations management, with a strong focus on logistics and supply chain.
- Proven track record of successfully managing complex supply chains and driving operational efficiency.
- Strong leadership and team management skills, with experience leading remote teams.
- Excellent analytical, problem-solving, and decision-making abilities.
- Proficiency in supply chain management software (e.g., WMS, TMS, ERP systems).
- In-depth knowledge of logistics, warehousing, and transportation best practices.
- Exceptional communication, negotiation, and interpersonal skills.
- Ability to work independently, prioritize effectively, and manage multiple projects in a remote environment.
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8
Senior Operations Manager - Remote Logistics & Distribution
Posted 20 days ago
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Job Description
Our client, a rapidly expanding international logistics provider, is seeking a highly experienced Senior Operations Manager to lead their remote operational oversight team. This critical role is responsible for ensuring the efficiency, effectiveness, and continuous improvement of our client's global logistics and distribution network. As a fully remote position, you will manage and coordinate with teams and facilities across various geographic locations. Your primary responsibilities will include overseeing daily operations, optimizing warehouse processes, and managing transportation logistics to ensure timely and cost-effective delivery of goods. You will develop and implement operational strategies, set performance targets, and monitor key performance indicators (KPIs) to drive operational excellence. This role requires strong leadership skills to motivate and guide remote teams, fostering a culture of accountability and high performance. You will be instrumental in identifying operational bottlenecks, implementing solutions, and driving process improvements using data-driven insights. Collaboration with supply chain partners, vendors, and internal stakeholders to enhance service levels and reduce costs will be a key focus. The ideal candidate will have a comprehensive understanding of logistics, warehousing, and supply chain management, with a proven track record in operations management. Experience with WMS (Warehouse Management Systems) and TMS (Transportation Management Systems) is essential, along with strong analytical and problem-solving abilities. Excellent communication and interpersonal skills are crucial for managing remote teams and stakeholders effectively. This is an exceptional opportunity to take on a leadership role in shaping the operational future of a dynamic logistics company, contributing to its success from your home office.
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