1,801 Online Marketing jobs in Kenya

Job Title: Online Marketer / Social Media manager

Location: Nairobi, Kenya (Onsite)

Team: Marketing & Brand Communication

About Us

At Bobu Africa Lifestyle, we believe African creativity deserves a global spotlight and we're on the search for someone who knows how to make that spotlight shine. If you're that person who knows how to make content pop, turn followers into fans, and trends into traffic, we're talking to YOU.

Responsibilities

• Plan and manage daily content across Instagram, Facebook, LinkedIn, Rednote and more

• Execute marketing campaigns and product launches with strategy + flair

• Engage with followers, reply to comments & DMs.

• Work with designers and a team of creatives to bring campaigns to life

• Track performance using insights/analytics tools and suggest improvements

• Experiment with reels, trends, stories, giveaways, and influencer collaborations.

• Build and nurture an online community around culture, creativity, and good vibes.

Qualifications

• 1–3 years of experience in social media management or digital marketing

• Bachelor's Degree in Marketing, Communications or any related Field.

• Exceptional Photography, Videography and editing skills.

• You live on Social Media platforms but also think strategically

• Great writing and creativity skills ,witty captions, call-to-actions, storytelling

• Good with Canva, Meta Business Suite, scheduling tools etc.

• Curious, creative, and obsessed with online trends (in a healthy way)

• Nature and Wildlife, African culture enthusiast who is self-driven and ambitious.

What we offer.

• A creative playground for you to test, build, and grow

• A team that respects your ideas.

• Your work will directly shape how the world sees an African-born brand

• Cultural projects, and room to grow with us

To Apply:

Share your CV, Portfolio, any links to your Social media Platforms to

Email:

Subject line: Online Marketer +Your Name

Company Description

Reach Digital Marketing Solutions-Kenya is a modern digital marketing agency focused on helping customers create a strong online presence and adapt to the ever-evolving technological business environment. We specialize in tailoring digital strategies to meet unique client needs and promote growth in an increasingly digital world.

Role Description

This is a full-time hybrid role for the NGO Online Marketing Team. The role involves developing and executing online marketing strategies, managing social media platforms, and supporting sales and marketing efforts. The position is located in Nairobi County, Kenya, with some work-from-home flexibility.

Qualifications

• Proficiency in Online Marketing, Digital Marketing, and Social Media Marketing
• Experience in Marketing and Sales
• Strong communication and collaborative skills
• Ability to work both independently and as part of a team
• Familiarity with NGO sector is a plus

• Develop and implement the overall e-commerce strategy to drive revenue growth.
• Manage and optimize the company website for a superior user experience and high conversion rates.
• Oversee all digital marketing efforts, including SEO, SEM, social media marketing, and email campaigns.
• Analyze website performance, sales data, and customer insights to identify opportunities for improvement.
• Manage online product catalog, ensuring accuracy and compelling product descriptions.
• Collaborate with internal teams to ensure efficient order fulfillment and customer service.
• Manage the e-commerce budget and track ROI of marketing initiatives.
• Stay updated with e-commerce best practices and emerging technologies.

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum of 5 years of experience in e-commerce management or digital marketing.
• Proven track record of successfully growing online sales and managing e-commerce platforms.
• Strong analytical skills and experience with web analytics tools (e.g., Google Analytics).
• Excellent understanding of SEO, SEM, social media marketing, and email marketing.
• Experience with e-commerce platforms (e.g., Shopify, Magento) is required.
• Demonstrated ability to lead and collaborate in a remote team environment.

• Develop and execute a comprehensive e-commerce strategy to maximize sales and profitability.
• Manage and optimize all online sales channels, including the company website, marketplaces, and social commerce platforms.
• Oversee the creation and implementation of digital marketing campaigns across social media, email, and paid advertising.
• Analyze website traffic, sales data, and customer behavior to identify growth opportunities and areas for improvement.
• Manage product listings, pricing, and promotions to ensure competitiveness and maximize conversion rates.
• Develop and implement strategies to enhance customer engagement and loyalty through social media and other digital touchpoints.
• Collaborate with marketing, content, and design teams to create compelling product descriptions, visuals, and marketing materials.
• Stay abreast of emerging e-commerce trends, technologies, and competitor activities.
• Manage the e-commerce budget and track ROI for all digital marketing initiatives.
• Effectively communicate strategies and results to senior leadership in a remote setting.

• Bachelor's degree in Marketing, Business, E-commerce, or a related field.
• Proven experience (5+ years) in e-commerce management, digital marketing, and social media strategy.
• Demonstrated success in driving online sales growth and managing e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
• Expertise in social media marketing, SEO, SEM, email marketing, and analytics tools (e.g., Google Analytics).
• Strong understanding of customer acquisition and retention strategies in an online environment.
• Excellent analytical skills with the ability to translate data into actionable insights.
• Outstanding communication and collaboration skills, especially in a remote work context.
• Ability to manage multiple projects simultaneously and meet deadlines.
• Experience in the retail sector, particularly in the Mombasa, Mombasa, KE area or similar coastal regions, is an advantage.
• Creative thinker with a passion for e-commerce and digital innovation.

• Oversee day-to-day e-commerce operations, including order processing, fulfillment, and shipping.
• Manage inventory levels across all channels, ensuring accuracy and minimizing stockouts.
• Optimize the customer journey on the e-commerce platform, from browsing to checkout.
• Liaise with third-party logistics (3PL) providers and shipping carriers to ensure timely and cost-effective delivery.
• Monitor website performance and troubleshoot any operational issues.
• Manage product catalog updates, including descriptions, pricing, and imagery.
• Analyze sales and operational data to identify trends and areas for improvement.
• Develop and implement strategies to enhance customer satisfaction and retention.
• Ensure compliance with company policies and regulatory requirements.

• Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field.
• 3-5 years of experience in e-commerce operations or online retail management.
• Proven experience with e-commerce platforms (e.g., Shopify, WooCommerce, Magento).
• Strong understanding of inventory management systems and logistics.
• Excellent organizational, problem-solving, and analytical skills.
• Demonstrated ability to manage remote operations and collaborate effectively in a virtual environment.
• Strong communication and interpersonal skills.
• Experience with data analysis tools is a plus.

• Develop and implement a robust e-commerce strategy to achieve sales and growth targets.
• Manage the day-to-day operations of the online store, including product catalog management, pricing, and inventory.
• Optimize website performance, user experience, and conversion rates through A/B testing and data analysis.
• Develop and execute digital marketing campaigns (SEO, SEM, social media, email marketing) to drive traffic and sales.
• Analyze e-commerce data, metrics, and customer behavior to identify trends and opportunities for improvement.
• Manage the e-commerce budget and ensure a strong return on investment (ROI) for all initiatives.
• Collaborate with marketing, product development, and customer service teams to ensure a seamless customer journey.
• Stay up-to-date with e-commerce trends, technologies, and best practices.
• Lead and mentor a remote team of e-commerce professionals.
• Manage third-party e-commerce platforms and integrations.
• Ensure a high level of customer satisfaction and loyalty.

• Bachelor's degree in Marketing, Business Administration, E-commerce, or a related field.
• Minimum of 6 years of experience in e-commerce management, with a proven track record of driving online sales growth.
• Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
• Expertise in digital marketing channels, including SEO, SEM, social media marketing, and email marketing.
• Proficiency in web analytics tools (e.g., Google Analytics) and data interpretation.
• Experience with A/B testing and conversion rate optimization (CRO).
• Excellent leadership, team management, and communication skills.
• Ability to work independently and manage projects effectively in a remote environment.
• Strong understanding of customer experience (CX) and user interface (UI)/user experience (UX) principles.
• Familiarity with CRM systems and marketing automation tools.
• Passionate about online retail and driving business growth.

• Manage and optimize all aspects of the e-commerce platform, including website functionality, user experience, and conversion rate optimization.
• Oversee order fulfillment, shipping, and logistics to ensure timely and accurate deliveries.
• Develop and implement strategies to reduce cart abandonment and improve overall sales performance.
• Manage inventory levels and ensure accurate stock availability across all online channels.
• Monitor website performance, analytics, and key e-commerce metrics, providing regular reports and insights.
• Collaborate with marketing teams to align promotional activities with operational capabilities.
• Manage customer service inquiries and ensure prompt resolution of issues, maintaining high customer satisfaction ratings.
• Identify and implement process improvements to enhance operational efficiency and reduce costs.
• Stay updated on e-commerce trends, best practices, and emerging technologies to maintain a competitive edge.
• Lead and mentor a remote team of operations specialists.
• Ensure compliance with all relevant online trading regulations and data privacy laws.

• Bachelor's degree in Business Administration, Marketing, Information Technology, or a related field.
• Minimum of 5 years of experience in e-commerce operations management.
• Proven track record of successfully managing online retail platforms and driving sales growth.
• Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and related tools.
• Expertise in web analytics tools (e.g., Google Analytics) and ability to derive actionable insights.
• Excellent understanding of logistics, supply chain management, and inventory control.
• Demonstrated experience in managing customer service operations and resolving complex issues.
• Strong project management and organizational skills with the ability to manage multiple priorities.
• Exceptional communication, interpersonal, and leadership skills, particularly for leading a remote team.
• Proficiency in e-commerce KPIs and reporting.
• Experience with SEO and SEM best practices related to e-commerce is a plus.