3 E Commerce Operations Manager Online Retail jobs in whatjobs
E-commerce Operations Manager, Online Retail
Posted 14 days ago
Job Viewed
Job Description
Our client is seeking a detail-oriented and proactive E-commerce Operations Manager to oversee the smooth functioning of their online retail operations. This is a fully remote position, allowing you to manage critical business processes from anywhere. You will be responsible for ensuring efficient order processing, inventory management, fulfillment, and customer service related to online sales. Your goal is to optimize the entire e-commerce customer journey, from product selection to final delivery, ensuring customer satisfaction and driving repeat business.
The ideal candidate will have a strong understanding of e-commerce platforms, supply chain logistics, and customer service principles. You will work closely with various teams, including marketing, sales, warehousing, and logistics providers, to ensure seamless integration and execution. Key responsibilities include monitoring website performance, managing product listings, overseeing inventory levels to prevent stockouts or overstocking, and optimizing shipping processes. Experience with inventory management software and e-commerce platforms (e.g., Shopify, Magento) is crucial. You will also be tasked with analyzing sales data and operational metrics to identify trends, inefficiencies, and opportunities for improvement. Problem-solving skills and the ability to make quick, effective decisions are vital. This role requires excellent organizational and communication skills, with the ability to manage multiple priorities in a dynamic, remote setting. You will play a key role in enhancing the customer experience and contributing to the overall growth of the online business.
Key Responsibilities:
Qualifications:
The ideal candidate will have a strong understanding of e-commerce platforms, supply chain logistics, and customer service principles. You will work closely with various teams, including marketing, sales, warehousing, and logistics providers, to ensure seamless integration and execution. Key responsibilities include monitoring website performance, managing product listings, overseeing inventory levels to prevent stockouts or overstocking, and optimizing shipping processes. Experience with inventory management software and e-commerce platforms (e.g., Shopify, Magento) is crucial. You will also be tasked with analyzing sales data and operational metrics to identify trends, inefficiencies, and opportunities for improvement. Problem-solving skills and the ability to make quick, effective decisions are vital. This role requires excellent organizational and communication skills, with the ability to manage multiple priorities in a dynamic, remote setting. You will play a key role in enhancing the customer experience and contributing to the overall growth of the online business.
Key Responsibilities:
- Oversee day-to-day e-commerce operations, including order processing, fulfillment, and shipping.
- Manage inventory levels across all channels, ensuring accuracy and minimizing stockouts.
- Optimize the customer journey on the e-commerce platform, from browsing to checkout.
- Liaise with third-party logistics (3PL) providers and shipping carriers to ensure timely and cost-effective delivery.
- Monitor website performance and troubleshoot any operational issues.
- Manage product catalog updates, including descriptions, pricing, and imagery.
- Analyze sales and operational data to identify trends and areas for improvement.
- Develop and implement strategies to enhance customer satisfaction and retention.
- Ensure compliance with company policies and regulatory requirements.
Qualifications:
- Bachelor's degree in Business Administration, Operations Management, Supply Chain, or a related field.
- 3-5 years of experience in e-commerce operations or online retail management.
- Proven experience with e-commerce platforms (e.g., Shopify, WooCommerce, Magento).
- Strong understanding of inventory management systems and logistics.
- Excellent organizational, problem-solving, and analytical skills.
- Demonstrated ability to manage remote operations and collaborate effectively in a virtual environment.
- Strong communication and interpersonal skills.
- Experience with data analysis tools is a plus.
This advertiser has chosen not to accept applicants from your region.
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E-commerce Operations Manager - Online Retail
Posted 5 days ago
Job Viewed
Job Description
Our client is actively seeking a dynamic and experienced E-commerce Operations Manager to lead their online retail initiatives. This position is entirely remote, allowing for a flexible work arrangement. You will be responsible for overseeing all aspects of the online store's operations, from product listing and inventory management to order fulfillment and customer service. The ideal candidate will have a proven history of success in managing e-commerce platforms, optimizing conversion rates, and driving online sales growth. Your key responsibilities will include developing and implementing e-commerce strategies, managing the day-to-day operations of the online store, and ensuring a seamless customer journey. You will work closely with marketing teams to drive traffic and sales, and with logistics partners to ensure timely and efficient order delivery. A crucial part of this role involves managing the product catalog, including content creation, merchandising, and ensuring accurate product information. You will also be responsible for analyzing sales data, website performance metrics, and customer feedback to identify areas for improvement and growth. Experience with various e-commerce platforms (e.g., Shopify, Magento) and a strong understanding of SEO, SEM, and digital marketing principles are essential. This role is based in Kisumu, Kisumu, KE but will be performed remotely. We are looking for a results-oriented individual with excellent analytical and problem-solving skills, who is adept at managing multiple priorities in a fast-paced environment. A Bachelor's degree in Business Administration, Marketing, or a related field, along with at least 5 years of experience in e-commerce management, is required. If you are a motivated professional passionate about online retail and looking for a challenging remote role that offers significant impact, we invite you to apply.
This advertiser has chosen not to accept applicants from your region.
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E-commerce Operations Manager, Online Retail
Posted 2 days ago
Job Viewed
Job Description
Our client, a rapidly expanding online retailer, is seeking a results-driven E-commerce Operations Manager to oversee and optimize their digital sales channels. This fully remote role is crucial for ensuring a seamless customer experience from browsing to delivery. You will be responsible for managing all aspects of the e-commerce platform, including website performance, inventory management, order fulfillment, customer service, and logistics. The ideal candidate possesses a strong understanding of e-commerce best practices, analytical skills, and a proactive approach to problem-solving. You will work closely with various departments to drive sales, improve operational efficiency, and enhance customer satisfaction.
Key Responsibilities:
Key Responsibilities:
- Manage the day-to-day operations of the e-commerce website, ensuring optimal performance and user experience.
- Oversee inventory levels and work with suppliers to ensure stock availability and efficient replenishment.
- Streamline order processing, fulfillment, and shipping procedures to meet delivery targets.
- Develop and implement strategies to minimize shipping costs and improve delivery times.
- Monitor website analytics and sales data to identify trends, opportunities, and areas for improvement.
- Manage customer service operations, ensuring timely and effective resolution of inquiries and complaints.
- Collaborate with marketing teams to execute online promotional campaigns and ensure product listings are accurate and engaging.
- Identify and integrate new e-commerce technologies and tools to enhance functionality and efficiency.
- Ensure compliance with all relevant online trading regulations and data privacy laws.
- Manage relationships with third-party logistics (3PL) providers and other vendors.
- Analyze return rates and develop strategies to reduce them.
- Prepare regular reports on e-commerce performance and operational metrics for senior management.
- Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field.
- Minimum of 5 years of experience in e-commerce operations, with a strong focus on online retail.
- Proven experience managing e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Solid understanding of inventory management, order fulfillment, and logistics.
- Proficiency in e-commerce analytics tools (e.g., Google Analytics) and CRM software.
- Excellent analytical and problem-solving skills.
- Strong project management and organizational abilities.
- Effective communication and interpersonal skills.
- Ability to thrive in a fast-paced, remote work environment.
- Experience with digital marketing and SEO best practices is a plus.
This advertiser has chosen not to accept applicants from your region.
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