Plumbing Technician

Nairobi, Nairobi KES150000 - KES250000 Y Gypsum Ceiling Supplies Ltd

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Company Description

Gypsum Ceiling Supplies Ltd. produces and supplies Gypsum-based building materials and false ceiling systems in Kenya. As a market leader in Plaster, Dry Lining, and ceilings, we enhance living spaces with innovative and sustainable systems. Our product portfolio includes Gypsum boards, building plasters, metal profiles, ceiling tiles, and related accessories. We focus on various segments including education, healthcare, hospitality, and residential. With both online ordering and on-site technical assistance, we ensure the best prices and timely transportation of materials to your location.

Role Description

This is a full-time on-site role located in Nairobi County, Kenya for a Plumbing Technician & Rider. The Plumbing Technician & Rider will be responsible for installing and maintaining various plumbing systems, including pipes and fixtures. Daily tasks include diagnosing and repairing plumbing issues, maintaining service records, and providing excellent customer service. Additionally, the role requires the transportation and timely delivery of materials to various locations.

Qualifications

  • Proficiency in Plumbing and Pipe installation
  • Experience in Maintenance & Repair and general Maintenance
  • Strong Customer Service skills
  • Ability to work independently and as part of a team
  • Valid driving license
  • High school diploma or equivalent
  • Technical certification in plumbing is a plus
  • Previous experience in a similar role is beneficial
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Apprentice Marine Engineering Technician

80200 Nairobi, Nairobi KES360000 Annually WhatJobs

Posted 11 days ago

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intern
Our client, a global leader in maritime services and technology, is offering an exceptional remote apprenticeship opportunity for aspiring Marine Engineering Technicians. This program is designed to provide comprehensive training and hands-on experience in the maintenance, repair, and operation of marine propulsion systems, auxiliary machinery, and electrical equipment, all facilitated through remote learning modules and simulations. While the core theoretical training will be remote, there may be periodic, short-term on-site requirements for practical assessments or specialized workshops, which will be fully supported. You will learn from experienced engineers and technicians, gaining invaluable knowledge in areas such as diesel engine overhauls, hydraulic systems, refrigeration, and power generation onboard vessels. This apprenticeship focuses on developing a strong foundation in marine engineering principles, safety procedures, and troubleshooting techniques. The curriculum includes online courses, virtual labs, and project-based learning, allowing you to develop critical skills at your own pace. You will be expected to actively participate in online discussions, complete assignments, and demonstrate a keen aptitude for technical problem-solving. The program emphasizes a blend of theoretical knowledge and practical application, preparing you for a successful career at sea or in shore-based engineering roles. We are looking for enthusiastic, motivated individuals with a strong interest in mechanical and electrical systems, a meticulous attention to detail, and a commitment to learning. A basic understanding of physics and mathematics is beneficial. This is an unparalleled opportunity to kickstart your career in a vital industry, gaining globally recognized qualifications while working remotely and immersing yourself in the exciting world of marine engineering. Embrace this chance to build a rewarding career path within a dynamic sector.

Responsibilities:
  • Complete all assigned remote training modules and coursework.
  • Participate actively in virtual training sessions and workshops.
  • Assist in diagnosing and troubleshooting mechanical and electrical issues.
  • Learn and apply safety protocols for marine engineering operations.
  • Contribute to virtual team projects and problem-solving exercises.
  • Maintain detailed records of learning progress and assignments.
  • Prepare for and undergo periodic practical assessments (potentially on-site).
  • Develop proficiency in understanding marine engineering schematics and manuals.
  • Engage with mentors and senior engineers for guidance and feedback.
Qualifications:
  • High school diploma or equivalent.
  • Strong interest in mechanical and electrical engineering.
  • Basic understanding of physics and mathematics.
  • Excellent verbal and written communication skills.
  • Ability to learn independently and stay motivated in a remote setting.
  • Good problem-solving and analytical skills.
  • Willingness to undertake periodic on-site training/assessments as required.
This apprenticeship offers a unique path to becoming a skilled Marine Engineering Technician, fully remote in its core learning component, suitable for individuals based near Malindi, Kilifi, KE .
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Aircraft Maintenance Technician - Line Maintenance

80100 Nairobi, Nairobi KES80000 Monthly WhatJobs

Posted 19 days ago

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full-time
Our client is seeking a skilled and certified Aircraft Maintenance Technician to join their dynamic team, focusing on line maintenance operations. This critical role involves ensuring the airworthiness and safety of aircraft before flight, performing routine checks, inspections, and minor repairs. The successful candidate will be a detail-oriented professional with a strong understanding of aviation safety regulations and maintenance procedures. This position requires a hands-on approach and the ability to work efficiently under pressure in a fast-paced environment.

Key Responsibilities:
  • Perform scheduled line maintenance checks, including pre-flight, transit, and overnight checks, in accordance with company and regulatory standards.
  • Conduct visual inspections of aircraft structures, systems, and components to identify defects, wear, and damage.
  • Execute minor repairs, replacements, and adjustments to aircraft systems and components as required.
  • Troubleshoot and diagnose mechanical and electrical issues, utilizing technical manuals and diagnostic equipment.
  • Document all maintenance actions accurately and comprehensively in the aircraft logbook and maintenance records.
  • Ensure compliance with all company policies, safety procedures, and relevant aviation regulations (e.g., EASA, FAA, KCAA).
  • Collaborate effectively with flight crews, maintenance control, and other technical personnel.
  • Maintain a clean and organized work environment, ensuring proper tool control and equipment management.
  • Respond to AOG (Aircraft on Ground) situations as required, working to restore aircraft to operational status efficiently.
  • Participate in continuous improvement initiatives to enhance maintenance processes and safety.
Qualifications and Experience:
  • Valid Aircraft Maintenance Engineer (AME) license or equivalent certification recognized by aviation authorities.
  • Minimum of 3-5 years of experience in line maintenance for commercial aircraft.
  • Proven experience with a range of aircraft types, preferably including narrow-body and wide-body jets.
  • Strong knowledge of aircraft systems (e.g., hydraulics, pneumatics, avionics, powerplants).
  • Proficiency in reading and interpreting technical manuals, blueprints, and schematics.
  • Excellent diagnostic and troubleshooting skills.
  • Ability to work flexible hours, including nights, weekends, and holidays, as dictated by flight schedules.
  • Physical fitness to perform demanding tasks, including working at heights and in confined spaces.
  • Strong commitment to safety and quality standards.
  • Good communication and teamwork skills.
This is an on-site position located at the airport facilities in Mombasa, Mombasa, KE . We are looking for dedicated professionals who are passionate about aviation and committed to upholding the highest standards of aircraft maintenance.
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Field Service Technician - Remote Installation & Maintenance Support

80100 Nairobi, Nairobi KES60000 Monthly WhatJobs

Posted 1 day ago

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contractor
Our client is seeking a skilled and adaptable Field Service Technician to provide remote support for installation and maintenance activities. This is a fully remote role, where you will be the primary point of contact, guiding on-site teams through complex technical procedures via video calls, detailed instructions, and remote diagnostic tools. You will be responsible for troubleshooting equipment malfunctions, ensuring correct installation of machinery and systems, and performing preventative maintenance oversight. The ideal candidate has a strong mechanical and electrical aptitude, excellent problem-solving skills, and the ability to clearly communicate technical information to individuals with varying levels of expertise. You will need to be resourceful and able to guide others through critical tasks, ensuring operational continuity and customer satisfaction.

Responsibilities:
  • Provide remote technical assistance for the installation and maintenance of specialized equipment.
  • Guide on-site personnel through troubleshooting procedures and diagnostic steps using video conferencing and communication tools.
  • Interpret technical manuals, schematics, and blueprints to assist with installations and repairs.
  • Diagnose and resolve mechanical, electrical, and software issues remotely.
  • Oversee preventative maintenance schedules and ensure adherence to protocols.
  • Document all remote support interactions, resolutions, and service reports accurately.
  • Advise on parts replacement and necessary tools for on-site teams.
  • Provide training and guidance to field personnel on equipment operation and maintenance.
  • Collaborate with the internal engineering and support teams to escalate complex issues.
  • Ensure that all remote support activities meet safety standards and quality benchmarks.
Qualifications:
  • Technical degree or certification in Mechanical Engineering, Electrical Engineering, or a related field, or equivalent practical experience.
  • Minimum of 3 years of experience in field service, installation, or maintenance of industrial equipment.
  • Strong understanding of mechanical, electrical, and electronic systems.
  • Proficiency with diagnostic tools and remote communication technologies (video conferencing, screen sharing).
  • Excellent problem-solving, troubleshooting, and analytical skills.
  • Clear and concise communication abilities, both verbal and written.
  • Ability to explain technical procedures effectively to non-technical staff.
  • Demonstrated ability to work independently and manage time effectively in a remote setting.
  • Flexibility to adapt to changing priorities and support diverse customer needs.
  • Experience with (Specify industry/equipment type, e.g., industrial machinery, IT hardware) is highly desirable.
This is an excellent opportunity for a seasoned technician to transition into a remote support role, leveraging their practical skills to assist teams globally. You will play a crucial role in ensuring the operational efficiency and longevity of critical equipment without the need for constant travel. We are looking for individuals who are adept at problem-solving and passionate about providing top-tier remote technical support. Join our innovative team and contribute to seamless operations worldwide, all from your remote workspace.
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Automotive Diagnostic Technician - Remote Support

80100 Nairobi, Nairobi KES3000000 Annually WhatJobs

Posted 10 days ago

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full-time
Our client, a cutting-edge automotive technology company, is seeking a highly skilled and experienced Automotive Diagnostic Technician to join their innovative team in a remote support capacity. This role is perfect for an expert mechanic who excels at diagnosing complex vehicle issues and providing remote guidance and solutions. You will be instrumental in supporting field technicians and customers, utilizing advanced diagnostic tools and remote communication technologies to resolve automotive challenges efficiently and effectively.

Key Responsibilities:
  • Provide expert remote diagnostic support for complex automotive issues across a wide range of vehicle makes and models.
  • Analyze diagnostic data, fault codes, and vehicle performance parameters to identify root causes of problems.
  • Guide and assist on-site technicians through troubleshooting procedures and repair processes via phone, video conferencing, and remote diagnostic platforms.
  • Interpret technical service bulletins (TSBs) and repair manuals to provide accurate diagnostic information and repair recommendations.
  • Maintain a comprehensive knowledge base of common automotive problems and their solutions.
  • Document diagnostic procedures, findings, and resolutions for knowledge sharing and training purposes.
  • Collaborate with engineering teams to provide feedback on product performance and identify areas for improvement.
  • Stay up-to-date with the latest automotive technologies, diagnostic tools, and repair techniques.
  • Ensure high levels of customer satisfaction through efficient and effective remote support.
  • Manage and prioritize incoming diagnostic support requests.
  • Develop training materials and conduct virtual training sessions for service technicians.
Required Skills and Qualifications:
  • High school diploma or equivalent; Associate's or Bachelor's degree in Automotive Technology or a related field is preferred.
  • ASE certifications (Master Certified preferred) are essential.
  • Minimum of 5 years of hands-on experience as an automotive technician, with a strong specialization in diagnostics.
  • Proficiency in using advanced automotive diagnostic equipment, scan tools, and oscilloscopes.
  • Deep understanding of vehicle electrical systems, engine management, transmission systems, and other complex automotive components.
  • Excellent problem-solving and analytical skills, with a methodical approach to diagnosis.
  • Exceptional communication and interpersonal skills, with the ability to clearly explain technical information to both technical and non-technical audiences.
  • Experience with remote diagnostic tools and platforms is a significant advantage.
  • Ability to work independently, manage time effectively, and thrive in a remote work environment.
  • Strong computer skills, including experience with CRM systems and various software applications.
This remote position offers a competitive salary, benefits, and the opportunity to work at the forefront of automotive diagnostics and support, shaping the future of vehicle maintenance.
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Remote Senior Marine Equipment Technician

80100 Nairobi, Nairobi KES45000 Monthly WhatJobs

Posted 7 days ago

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full-time
Our client, a leading maritime solutions provider, is seeking a highly skilled and motivated Senior Marine Equipment Technician to join their dynamic team. This is a fully remote position, offering the flexibility to work from anywhere in Kenya. You will be responsible for the remote diagnosis, troubleshooting, and maintenance guidance of complex marine equipment, including engines, navigation systems, and auxiliary machinery.

Responsibilities:
  • Provide expert technical support to field service engineers and vessel crews via video conferencing, phone, and specialized remote diagnostic software.
  • Analyze real-time equipment data and performance logs to identify potential issues and recommend proactive maintenance solutions.
  • Develop and update technical documentation, including service manuals, troubleshooting guides, and best practice procedures for a variety of marine systems.
  • Collaborate with engineering and product development teams to provide feedback on equipment design and reliability.
  • Train junior technicians and end-users on the proper operation, maintenance, and troubleshooting of marine equipment.
  • Manage and prioritize incoming technical support requests, ensuring timely and effective resolution of issues.
  • Maintain an in-depth understanding of maritime regulations and safety standards relevant to marine equipment.
  • Prepare detailed reports on equipment performance, maintenance activities, and resolution of technical challenges.
  • Stay abreast of the latest advancements in marine technology and diagnostic tools.
  • Contribute to the continuous improvement of remote support processes and knowledge base.
Qualifications:
  • Minimum of 5 years of experience as a Marine Technician, Field Service Engineer, or similar role, with a strong focus on troubleshooting and repair.
  • Proven expertise in marine diesel engines, propulsion systems, or advanced navigation and communication equipment.
  • Proficiency in using remote diagnostic tools and software.
  • Excellent analytical and problem-solving skills, with the ability to diagnose complex technical issues remotely.
  • Strong understanding of electrical, electronic, and mechanical systems common in maritime applications.
  • Exceptional communication and interpersonal skills, with the ability to clearly explain technical concepts to diverse audiences.
  • Ability to work independently, manage time effectively, and meet deadlines in a remote work environment.
  • Familiarity with maritime industry standards and best practices.
  • Relevant certifications in marine engineering or a related field are highly desirable.
  • A proactive and customer-centric approach to technical support.
This role is based in Mombasa, Mombasa, KE , but requires a fully remote working arrangement.
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Senior Installation and Maintenance Technician - Remote Support

80100 Nairobi, Nairobi KES95000 Annually WhatJobs

Posted 21 days ago

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Job Description

full-time
Our client is looking for a highly skilled and dedicated Senior Installation and Maintenance Technician to provide expert remote support for their diverse range of industrial equipment. This role is critical in ensuring the optimal performance, uptime, and longevity of systems deployed across various client sites. The successful candidate will leverage advanced diagnostic tools and a deep understanding of electromechanical systems to troubleshoot issues, guide on-site personnel, and develop proactive maintenance strategies. This is a fully remote position, requiring excellent communication and problem-solving abilities.

Responsibilities:
  • Provide remote technical assistance and support for installation, troubleshooting, and maintenance of complex machinery and systems.
  • Diagnose hardware and software issues, determining the most efficient and effective solutions.
  • Create detailed technical documentation, including installation guides, maintenance procedures, and troubleshooting manuals.
  • Conduct remote diagnostics using specialized software and remote access tools.
  • Train and guide on-site field technicians on proper installation, operation, and maintenance procedures.
  • Develop and implement preventive maintenance schedules and plans to minimize downtime.
  • Analyze performance data to identify trends and recommend system upgrades or modifications.
  • Respond to critical service requests promptly and efficiently, ensuring minimal disruption to client operations.
  • Maintain a comprehensive log of all service requests, issues, and resolutions in the company's CRM system.
  • Collaborate with engineering and product development teams to provide feedback on product performance and areas for improvement.
  • Stay updated with the latest industry advancements, technologies, and best practices in installation and maintenance.
  • Ensure adherence to all safety regulations and company protocols during remote guidance and support.
  • Assist in the development of remote monitoring and predictive maintenance solutions.
  • Communicate technical information clearly and concisely to both technical and non-technical audiences.
Qualifications:
  • Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Industrial Technology, or a related field.
  • Minimum of 6 years of hands-on experience in installation, maintenance, and troubleshooting of industrial equipment.
  • Proven expertise in diagnosing and resolving complex mechanical, electrical, and control system issues.
  • Strong proficiency with remote diagnostic tools, diagnostic software, and network connectivity.
  • Excellent problem-solving and analytical skills.
  • Exceptional communication and interpersonal skills, with the ability to clearly explain technical concepts remotely.
  • Ability to read and interpret technical drawings, schematics, and manuals.
  • Experience in providing technical training and support to field technicians is highly desirable.
  • Familiarity with CRM systems and documentation management.
  • Self-motivated and able to work independently with minimal supervision in a remote setting.
  • Flexibility to adapt to evolving technical challenges and client needs.
This unique opportunity allows you to contribute your expertise to clients in **Mombasa, Mombasa, KE**, and beyond, all while working from your preferred remote location.
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Mechanical Technician

Nairobi, Nairobi KES70000 - KES120000 Y Unilever

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Unilever is currently hiring for
Mechanical Technician
Function
:
Supply Chain

Reports to:
HPC Factory Engineer

Scope:
Local Market

Location:
Nairobi, Kenya

Terms & Conditions:
Full time

About Unilever
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don't believe in the 'one size fits all' approach and instead we will equip you with the tools you need to shape your own future.

CATEGORY/FUNCTION INTRODUCTION
The Mechanical technician is a Preventative Maintenance and Focused Improvement specialist engaged to optimize the running and maintenance of equipment within the factory. Where breakdowns occur, the multi-skilled technician will act to diagnose and troubleshoot faults and where necessary will recommend design improvements. She/he is also intimately involved with setting the Maintenance Strategy for the respective production area.

The Mechanical technician is professionally competent and qualified to operate safely at a post apprentice level. She/he must be a mentally agile and advanced problem solver actively engaged in maintaining a safe work environment, which protects product quality and reduces waste and other environmental impact. She/he must be a positive contributor to the factory's work environment and culture; the technician will act as a leading coach and mentor to the Technical Operator around the areas of mechanical engineering and Unilever Manufacturing System techniques.

Job Purpose
Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are a passionate individual who is detail oriented and driven by the desire to innovate systems that improve efficiency, sustainability and quality of products then this role is just for you

What Will Your Main Responsibilities Be

  • Focused Improvement: Application of technical skills and expertise to ensure the provision of effective engineering support within the team, focused on delivering performance targets. Directly contributing to improved safety, quality, sustainability and cost.
  • Preventative Maintenance: Implement planned and preventive maintenance with rigour and skill to ensure optimal equipment reliability.
  • Mechanical skills and diagnostics: Knowledge of tools and their application, able to read and interpret mechanical drawings and manuals, ability to understand basic and complex mechanical equipment and diagnose them, ability to execute maintenance safely.
  • Ensuring all machines adhere to Unilever Machinery Safety standards by proper maintenance and continuous improvement.
  • Safety - Utilise all appropriate safety and environmental procedures for people, processes, materials, products and equipment to ensure a safe working environment for the whole team.
  • Workplace Hazards – Full knowledge of the workplace and hazards identification risk management in work area.
  • Environment - Reduce costs due to waste and minimise impact to health, safety and the environment through working to eliminate waste and through the correct management of waste and hazardous materials.
  • Quality - Ensure that all aspects of Quality within the area of responsibility are in accordance with local Quality procedures to protect and promote the brand and product.
  • Leadership - Promote the development of a highly effective team through strong communication, leading by example whilst keeping focused on goals and targets. Great teams and great leaders will achieve superior performance.
  • Continuous Improvement - Use performance measures to identify and prioritise losses in production area. Apply rigorous Cost Deployment and the Zero loss concept to eliminate losses.
  • UMS - Knowledge and understanding of the key principles of Unilever Management System and the impact this has on the Key Performance Indicators in the production areas.
  • Problem Solving - Has the ability to identify, prioritise and address problems using appropriate tools and techniques that eliminate recurrence.
  • Decision Making - Makes and implements technical decisions which can impact the plan for the week.
  • Business Awareness - Understanding of the need to meet changing demands and the role of marketing and product innovation in growing the business and increasing the company's share.

What You Need To Succeed
Experiences & Qualifications

  • Minimum diploma in Mechanical, Electrical or related technical course.
  • At least 1 year's working experience in similar role
  • Experience of working as part of an extended team within the manufacturing sector.
  • Proven record of advanced maintenance experience.
  • Experience of manufacturing in FMCG.
  • Experienec as a team member within a project/maintenance team.

Skills

  • Technical skills
  • Problem solving skills
  • Digital awareness and skills
  • Strong coaching and communication skills.
  • Proven analytical skills.
  • Interpersonal and communication skills.

Leadership

  • You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
  • As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

  • Critical SOL (Standards of Leadership) Behaviors

  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner's mindset, using data and insight to make decisions.

  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their 'Whole Self' to work and this includes you Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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Senior Automotive Diagnostic Technician - Remote Support

80100 Nairobi, Nairobi KES95000 Annually WhatJobs remove_red_eye View All

Posted 10 days ago

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full-time
Our client is looking for a highly skilled and experienced Senior Automotive Diagnostic Technician to provide remote expert support for their global clientele. This is a fully remote role where you will leverage your extensive knowledge to troubleshoot complex vehicle issues, guide repair procedures, and mentor on-site technicians. You will analyze diagnostic data, interpret technical manuals, and utilize advanced remote diagnostic tools to identify the root causes of mechanical and electrical problems in a wide range of vehicles. Your responsibilities will include providing clear, concise guidance to automotive repair professionals in the field, ensuring accurate and efficient repairs. The ability to communicate complex technical information effectively via video calls, phone, and written reports is paramount. You will also be involved in creating and updating diagnostic guides, training materials, and best practice documentation. This position requires a deep understanding of automotive systems, including engine management, transmission, ABS, SRS, and infotainment systems. Proficiency with advanced diagnostic scanners and software is essential. Experience in troubleshooting cutting-edge automotive technologies, such as electric and hybrid powertrains, is highly desirable. You will act as a subject matter expert, helping to resolve challenging repair cases and improve overall workshop efficiency. This role is ideal for a seasoned technician who excels at problem-solving, possesses strong analytical skills, and enjoys sharing their expertise to help others. You will play a critical role in maintaining vehicle performance and customer satisfaction, contributing to the company's reputation for excellence in automotive service. The work is performed remotely, with a focus on supporting operations and vehicles in diverse locations, including those in or near Mombasa, Mombasa, KE .
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aftersales support technician

Nairobi, Nairobi KES1200000 - KES2400000 Y Chloride Exide Limited

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ROLE OVERVIEW,

The After Sales Technical Support Engineer will be responsible for providing high-level technical support to customers, partners, and internal teams for Chloride Exide's energy storage solutions. This role ensures that post-installation performance, troubleshooting, and customer satisfaction are handled efficiently and professionally.

DUTIES & RESPONSIBILITIES.

Technical Support & Troubleshooting.

  • Provide timely and effective technical support for battery energy storage systems (BESS), hybrid inverters, BMS, and related components.
  • Diagnose and resolve system faults, performance issues, and hardware failures.
  • Conduct field visits or remote diagnostics to support clients and installation partners.
  • Customer Support & Relationship Management- Serve as the primary point of contact for all after-sales technical queries.
  • Ensure high levels of customer satisfaction through proactive communication and problem resolution.
  • Provide product guidance and operational training to customers and technicians.

Product & System Management.

  • Collaborate with engineering and R&D teams to relay customer feedback and identify product improvements.
  • Assist in the commissioning, configuration, and monitoring of installed systems.
  • Maintain accurate service records, warranty claims, and feedback documentation.

Training & Documentation.

  • Deliver technical training sessions to field technicians, service partners, and clients.
  • Prepare detailed service manuals, troubleshooting guides, and training materials.
  • Stay updated on product developments and emerging technologies in energy storage.

Quality & Performance Monitoring.

· Track performance of installed systems and identify opportunities for optimization.

· Support the continuous improvement of after-sales processes and service delivery.

QUALIFICATION & EXPERIENCE.

· Bachelor'sDegree in Electrical Engineering, Mechatronics, Renewable Energy, or related field.

· Minimum of 3 years of hands-on experience in technical support or maintenance of energy storage or solar PV systems.

· Strong understanding of lithium-ion batteries, hybrid inverters, BMS, and power electronics.

· Proficiency in using system monitoring tools, remote diagnostics platforms, and mobile apps.

· Excellent problem-solving, communication, and interpersonal skills.

· Ability to work independently and travel as needed within Kenya and the East African region.

· Customer-centric mindset

· Strong analytical and diagnostic skills

· Technical documentation and reporting

· Team collaboration

· Time and task management

What impact will you make?

At Chloride, we have a clear purpose, to make an impact that matters to our customers, our colleagues and our communities. From professional development to leadership opportunities and career advancement, you get an opportunity to work collaboratively while showing your confidence and conviction to challenge people, in pursuit of finding the best and most innovative solutions for Chloride. We "Power the GREAT in You" - because that is how you make an impact.

How you'll grow

Our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help build world-class skills in addition to hands-on experience in the fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career. You additionally get access to a vast network of experienced professionals and mentors for guidance through the mentorship program.

Our purpose

Chloride is led by a purpose of providing Energy Solutions for All. We pride ourselves on not only doing what is good for customers, but also what is good for our people and the communities in which we live and work. Chloride Exide stays at the forefront of innovation by continuously exploring emerging technologies making us a key player in shaping the future of the energy industry. We feel GREAT when we do it Right.

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